# Page 33 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 33 - Is Jira the right Resource Management solution for you? Explore 15309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 33 - Reviews of Jira ## Showing most helpful reviews Showing 801-825 of 15309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Maysa C. Graphic Designer Design Used the software for: 2+ years ### "Useful, but not always ideal for my creative workflow" September 23, 2024 3.0 Jira is a powerful tool, but it could be better tailored to the specific needs of creatives Pros Jira helps me track project progress and collaborate with clients. Task management is clear and organized Cons The interface can be a bit complex. Some features seem unnecessary for my needs as a graphic designer Review Source VR Verified Reviewer EAM Logistics and Supply Chain Used the software for: 2+ years ### "Great IT support system" November 28, 2024 5.0 Ticket submission and management with support staff and end users. Pros Great tracking program for IT activities and needs. Cons A bit cumbersome when it comes to options and updates. Review Source SB Siddhartha B. Sr Staff Engineer Oil & Energy Used the software for: 2+ years ### "Task manager" December 8, 2024 3.0 Pros Easy to use task management tool. Also like it's API Cons It does not integrate with GitHub well. Also clunky (too busy) user interface. Review Source AS Adnan S. Sales Executive Marketing and Advertising Used the software for: 6-12 months ### "Best application " November 9, 2024 5.0 How ever it's one of good application I had ever tried.It is saved my time to project management it's so much useful for me and my colleagues.I highly recommend to all of to use this application Pros I can easily solve my bugs from this application Cons Jira is such a useful app to develop for my project. Review Source MO Melanie O. Analyst Outsourcing/Offshoring Used the software for: 1-2 years ### "Jira Jira Jira" October 4, 2024 4.0 Pros Convenient to submit requests track process, assign to different departments and move the urgency along for real time updates. Cons Response time at some points took longer than others Review Source VR Verified Reviewer Tech Lead Construction Used the software for: 2+ years ### "The BEST Collaboration and Work Management Tool" August 8, 2024 5.0 Pros Easy setup, easy cross-team collaboration, easy to build and deploy automations for jira and 3rd party integrations. Cons Different licenses across different products can impact your feature set for all products... it's a bit odd. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Jira Feature set matched our needs, ability to run Sprints was critical for our team. Review Source AA Abdulhameed A. Technical Writer Writing and Editing Used the software for: 1-2 years ### "Jira (Atlassian) Usage Review" August 11, 2024 5.0 Overall, I have enjoyed using Jira as a project management tool. I am particularly appreciative of my workspace for adopting it and reducing the stress of using email. Pros The ability to manage different issues. Its database management system and the ability to use SQL queries to search for issues. Cons It might be hard sometime for new users to navigate. For examplex modifying the existing dashboard may be kind of hard sometimes Review Source FZ Farzaneh Z. Optical design engineer Semiconductors Used the software for: 1-2 years ### "Powerful Tool for Managing Complex Projects" September 16, 2024 4.0 My experience with Jira has been great. It’s very flexible and works well for complex projects. I like using the Agile tools for tracking progress, and the integrations with other apps make collaboration smoother. It has definitely improved how I manage projects and keep my team on track. Pros Jira is a very powerful tool for managing projects. I like how customizable it is, which helps me organize my work as an optical system engineer. The Agile features boards, make it easy to track tasks and progress. It also integrates well with other tools I use, which helps keep everything connected. Cons Setting up workflows and customizing everything takes some time. But once you get used to it, it becomes easier to use and very helpful. Review Source JM Jenn M. AD Career Education Management Used the software for: I used a free trial ### ""Powerful Project Management Tool with a Learning Curve"" May 29, 2025 4.0 Jira has been a powerful tool for managing complex projects and ensuring team alignment across departments. Once configured properly, it becomes an indispensable part of daily workflows, especially for agile development teams. However, onboarding new users can take time due to the platform’s many features and configurations. With good training and admin support, Jira scales well and adds significant value to project management and collaboration. Pros Highly customizable workflows and boards Great for tracking project progress and assigning tasks Integration with tools like Confluence, Slack, and GitHub Advanced filtering and reporting capabilities Cons Steep learning curve for new users Can feel overly complex for smaller teams or simpler projects Occasional performance issues with large projects or heavy usage UI can be cluttered without careful setup Review Source Samir H. Sales Representative Telecommunications Used the software for: 1-2 years ### "Excellent " September 15, 2024 5.0 Pros I like the ease of use, how it helps to organize, plan and track the job until it's done. Cons I've been enjoying using this so no negative feedback for now. Review Source Khris J. Inventory Solutions Technical Lead Wholesale Used the software for: 2+ years ### "When you have got used to how its supposed to be used, can be an effective tool" November 27, 2024 4.0 Jira , when you have got used to how its supposed to be used, can be an effective tool Pros The integrations with other software make this usable, the way comments/attachments and tags work allow good teamwork. Cons Initially this can look difficult to get used to. Lots of fields and options Review Source JC Jazalyn C. Sales Development Representative Financial Services Used the software for: 6-12 months ### "Jira = End all, be all!" November 18, 2024 5.0 Pros I like that Jira is the end all be all tool for sales decisions. It is reliable and straight forward, so there are no questions asked about the product and it's decisions. I like that it is quick to respond and allows for me to streamline my job properly when there is a sales bug/issue. Cons I personally think it asks the same question twice "Please enter a brief description of the request?\*(required)" and "Please provide any additional details for your request and your requested priority\*(required)". I think the second one could be optional. Review Source AM Annika M. Founder Program Development Used the software for: 1-2 years ### "Jira is great for workflow management with technical teams" August 16, 2024 5.0 Overall we enjoy using Jira and it is a great product for use to use with our technical team. Pros Jira really helps with workflow and completing projects on time by splitting the tasks into manageable sprints. I like that you can put tasks that are not urgent into the backlog so that you do not forget about them. It is also nice to be able to communicate on the platform directly on the tasks. Cons I would like to be able to change some of the task codes after creating them but you are not able to change it from task, to story to bug unless you delete it and recreate it. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) My developers wanted to use Jira and so we made the switch Review Source ES Ekadashi S. Administrative Assistant Airlines/Aviation Used the software for: Less than 6 months ### "JIRA- First Time User Review" October 28, 2024 5.0 I really like using it for daily activities and track my activities. Search option is easy. I would like more options while creating form. Pros Easy to track and find things. The option to add participant is amazing. I added a form which made my life easier. Cons Sometimes I need more options while creating a form but the options are limited. Review Source Khushi S. Senior Web Developer Information Technology and Services Used the software for: 2+ years ### "Manage Tasks, Changes And Get Clockwork Report" July 5, 2024 4.0 You have the opportunity to supervise the progress of the project, generate a clockwork report for each employee, and evaluate an employee based on the performance and time he or she spent at work. Any organization that wants to delegate and reduce its interference in the management of the team can use it. Pros It is very convenient for me to open and manage every task assigned to me or my team, as well as the numerous expectations everyone usually has. It is quite easy to manage and comprehensively document every change’s history and lets us assign roles to various individuals. Cons This one has its learning process that take time, and it cannot be used offline. This can be summarized by saying that the batch ticket moving feature is not available. Review Source GP Gyanendra P. Test engineer Computer Software Used the software for: 1-2 years ### "Strengths, Challenges and best use cases." August 30, 2024 5.0 Pros I would definitely recommend jira to a friend or colleague. It's a powerful tool for project management and issue tracking. Especially if you are working with Agile methodologies. It helps keep tasks organized,allows for easy tracking of progress, and integrates well with other tools. Cons Our common critique of jira is its complexity and steep learning curve. The extensive range of features and customization options can be overwhelming for new users or teams without dedicated training. Additionally, the user interface can sometimes be less intuitive, leading to a longer setup time and potential frustration during initial use. Review Source NA Naveen A. PRESIDENT Computer Software Used the software for: 1-2 years ### "JIRA REVIEW" November 11, 2024 3.0 Pros MOSTLY THE STORIES AND USEFUL FOR AGILE-BASED Cons MANAGING TEST CASES AND WORKFLOW NEED TO BE IMPROVED Review Source HN Hamza N. Business Development Manager Building Materials Used the software for: 1-2 years ### "Project Management done right" October 8, 2024 4.0 Great product with many use cases in all parts of my business Pros Intuitive to use and great for managing larger timescale projects Cons Initially hard to use and onboarding learning curve high Review Source CI Christopher I. Data Analyst Commercial Real Estate Used the software for: 1-2 years ### "Jira Review" October 28, 2024 4.0 Jira gets the job done and can usually be twisted to work with whatever process you need for task management. Pros There is a large amount of room for customizability which lets the process be tailored well to each organization. Cons The user experience can be a bit clunky managing tickets and there should be more automation ability to improve this. Review Source DB Daniel B. Technical Admin Marketing and Advertising Used the software for: 6-12 months ### "The Best Project Management tool on the market" September 25, 2024 5.0 Slow at first but quickly become my go-to management software Pros Effective, easy to use, cheap and plenty of online resources Cons It isn't user friendly to start off, and the subscription services with other Atlassian products wasn't clear. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) The price and the tools that Jira offered. Review Source VR Verified Reviewer Communication et Evenementiel Farming Used the software for: Less than 6 months ### "Un outil puissant et polyvalent !" October 5, 2024 4.0 Jira est un outil puissant et polyvalent, particulièrement adapté aux équipes de développement de logiciels travaillant en Agile ou Scrum. Il est parfait pour les environnements complexes. Pros Les tableaux de bord de Jira permettent de créer des rapports détaillés sur l’avancement des projets, le temps consacré aux tâches, et d'autres données importantes. Cons Jira est principalement conçu pour les projets complexes. Pour les projets plus simples ou les petites équipes, l’outil peut sembler trop complex avec des fonctionnalités inutiles pour certains. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) J'aime tester plusieurs logiciels pour trouver celui qui correspond le plus à mes besoins Review Source DV Diego V. Senior Support desk Marketing and Advertising Used the software for: 1-2 years ### "JRA Review honest" September 23, 2024 4.0 It takes time to get use to the UI then after that all good bet yes it some time to get it rigth Pros It has good connectivity with other apps or even if is not available a Zap can do the trick Cons overcrowded can be more intuitive to use too much stuff on the screen or menus somewhat complicated Review Source TV Thomas V. Market research interviewer Market Research Used the software for: Less than 6 months ### "Great for projects and teams!" January 14, 2026 4.0 I’ve used this in multiple work settings for various applications and it’s a wonderful tool to consolidate projects. Pros This is a very easy to use with great collaborative aspects for both projects and teams to work together. Cons The dashboard and overall feel seems a little bland. Navigation throughout the system also takes a little getting used to. Review Source Asif A. Technical support engineer Information Technology and Services Used the software for: 1-2 years ### "Project and product management tool" August 16, 2024 5.0 Very efficient tools to raise the issue and to keep track with development team related to the bugs and features on priority. A single streamline platform between multiple team with development teams and to related, attach Pros A proper organized tool for developers and team. Good UI platform will all the information related to the issue either in past or present can check in one place. Cons A lot of basic features needed third party paid plugins. Customer support is very less interactive as per the users using JIRA. Review Source KB Kaila B. Dental Software Customer Support Computer Software Used the software for: Less than 6 months ### "Jira Review" December 2, 2024 5.0 Pros The organization is hard to beat. I like the format Cons I haven't had a ton of issues, but I wish we could make it so it updates when I am using an outside party to sumbit notes Review Source Talk to a Capterra advisor for free and get results within 15 minutes.