# Page 39 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 39 - Is Jira the right OKR solution for you? Explore 15403 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15403) [View alternatives](https://www.capterra.com/p/19319/JIRA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 39 - Reviews of Jira ## Showing most helpful reviews Showing 951-975 of 15403 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP Charlie P. Co-founder Financial Services Used the software for: 2+ years ### "Great software for a dev team." October 8, 2024 5.0 Pros When you have a big team of people, it's incredibly easy to track who does what tasks and that you can assign it to others. This means building software can be made more efficient. Cons Some areas aren't super intuitive - like how to create a Sprint. Review Source TO Thelma O. DATA ENGINEER Information Technology and Services Used the software for: 2+ years ### "Agile Methodology Practice Using Jira" September 6, 2024 5.0 On the overall Jira is a great tool for developers. The platform allows IT developers to practice Agile metholody framework in their software developement and also encourages seamless collaboration between professionals. Pros Jira is a great tool for agile software development. The kanban board helps to manage your IT projects and sprint planning. The tool helps developers to prioritize and keep track of issues, bugs and features. Cons It is more difficult to navigate through the application than it is for Azure DevOps for instance. Review Source JF Jonathan F. Manager Computer Software Used the software for: 2+ years ### "JIRA is a MUST have for orgs " September 21, 2024 5.0 Overall, it’s a great piece of technology that I highly recommend for teams of all sizes and all types. This has been key to delivering projects for years for us now. Pros Excellent software platform that keeps our teams organized and is vital to centralization of organizing teams, tracking items and many other tasks Cons Sometimes the software can become slow and clunky depending on size of projects. Review Source SJ Sam J. Office Administrator Utilities Used the software for: 6-12 months ### "Helps My Team Collaborate" September 9, 2024 4.0 I thoroughly enjoy this software. It has helped my company in many different ways when it comes to team collaboration. The search options make starting and finding projects easy and the built-in reporting is a neat capability. Will be continuing to use this for future projects. Pros I enjoyed the ability to totally customize your experience using this app. It supports agile framework while integrating with other software. I also liked the real-time collaborations. It has a very powerful workflow engine as well. Cons It is a bit complex, however, that can be overcome in several days with proper use and hands on training. There are some lack of features but nothing missing that would really cause any sort of reason to stop using it. Review Source DV Diego V. Senior Support desk Marketing and Advertising Used the software for: 1-2 years ### "JRA Review honest" September 23, 2024 4.0 It takes time to get use to the UI then after that all good bet yes it some time to get it rigth Pros It has good connectivity with other apps or even if is not available a Zap can do the trick Cons overcrowded can be more intuitive to use too much stuff on the screen or menus somewhat complicated Review Source MK Mariia K. Lead Software Engineer Computer Software Used the software for: 2+ years ### "JIRA is great for IT projects based on agile methodology" August 28, 2024 5.0 One of the best task and project management tools in market. I used it in several IT projects as a part of Agile process and it supports the process perfectly. Pros I like how easy it was to work with tasks and backlog, check team performance with calculated metrics and see project progress. Cons I needed some time to get used to and navigate UI because JIRA has a lot of modules to explore, which might be complicated if person doesn't have enough access permissions. Review Source VR Verified Reviewer Assistant manager Medical Devices Used the software for: Less than 6 months ### "JIRA planning review" November 23, 2024 4.0 Good experience for planning cycle in different departments. Pros Great use in plan, do, check and act for planning cycle in different departments. Ticketing of tasks is very easy. Cons Licensing is bit costly. Use of plugin for less users is costly. Review Source JS Jade S. HR Retail Used the software for: I used a free trial ### "PM Tool for time management " April 19, 2025 3.0 okay - it is a standard tool for project management within our projects Pros Good for project planning and understanding about where the team are up to Cons addition information that needed to be put in and it took time away from the team Review Source HN Hasti N. Administrative Assistant Medical Practice Used the software for: Less than 6 months ### "My experience " November 6, 2024 4.0 Overall I love this tool helped me and the business a lot Pros Project managing and organized tool to arrange huge data’s. Cons All is perfect. I enjoyed it a lot and there is no weakness. Review Source VR Verified Reviewer Digital Transformation Leader Financial Services Used the software for: 2+ years ### "Digital Transformation Leader" August 13, 2024 5.0 I've been working with Jira for a very long time. Its reporting and visualization capabilities are very strong, I expect its capabilities to increase with artificial intelligence-supported applications. It would be invaluable for him to give advice like assigning tasks based on the meeting or email summary, or when you need information for a meeting, Confluence has this type of information, would you like to use it? Although you find it easy to use in general, you need to work a little for detailed use. Pros I love Jira's scrum board management and visuals. We started to hold retrospective meetings here, especially in the last sprints. Being able to choose themes and including the discussed topics as stories in the sprint makes my job easier. Its filters are very powerful, it is especially important to create a board for your own use. Nice to save a time with jira Cons There is no part of it that I can specifically say I didn't like. But I expect Jira to get more support from AI to make our work easier. For example: It would be great if it included an add-on to online meetings and the folder I have allowed in Outlook, listened and assigned automatic tasks to the board from my meetings and e-mails, and I could review them. Review Source AK Ashkan K. Senior associate Accounting Used the software for: 1-2 years ### "Jira review" October 28, 2024 5.0 Pros Jira allows teams to create workflows tailored to their specific processes, making it versatile for different industries and projects. Cons It's interface sometimes lags ans it can be improved Review Source VR Verified Reviewer Nomade Digital Executive Office Used the software for: Less than 6 months ### "Jira Top 1000" September 18, 2024 4.0 Me parece una herramienta integral, completa e interesante a la hora de ordenar las informaciones necesarias. Pros Meterse en la herramienta e investigarla por completo se torna un vicio de todo lo interesante que tiene para ofrecer. Cons Por ago nada que decir ya que estoy muy conforme. Review Source KP Keyur P. Sr. Executive SCM Retail Used the software for: Less than 6 months ### "Jira- Project management tool" October 27, 2024 4.0 I was using Jira for my new launch of Own label website in which various tasks I mentioned for tracking with timeline Pros I like Jira for tracking project progress and ticket status for future milestones Cons As such I didn't found any problem in Jira but it can improve it's UI for better experience Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) From Asana I need some upgrades where I could track properly live status and update the same with UI interfaces Review Source VR Verified Reviewer Communication et Evenementiel Farming Used the software for: Less than 6 months ### "Un outil puissant et polyvalent !" October 5, 2024 4.0 Jira est un outil puissant et polyvalent, particulièrement adapté aux équipes de développement de logiciels travaillant en Agile ou Scrum. Il est parfait pour les environnements complexes. Pros Les tableaux de bord de Jira permettent de créer des rapports détaillés sur l’avancement des projets, le temps consacré aux tâches, et d'autres données importantes. Cons Jira est principalement conçu pour les projets complexes. Pour les projets plus simples ou les petites équipes, l’outil peut sembler trop complex avec des fonctionnalités inutiles pour certains. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) J'aime tester plusieurs logiciels pour trouver celui qui correspond le plus à mes besoins Review Source GS Gary S. Supply Chain Manager Consumer Goods Used the software for: 2+ years ### "Jira is an excellent tool for Agile beginners and experts." September 17, 2024 4.0 I have been overall pleased with Jira. It has helped expediate my Agile transition and the built in templates and reports are build on best practices that really help visualize the performance of your Scrum team. Pros Jira is a flexible platform that really assists in managing Agile Projects. It has standard templated based on Agile best practices, but also has the ability to add custom fields, generate custom queries, and create custom reports. Cons Jira is intuitive to use out of the box. However, when you want to do heavy customization it can be a little challenging to get the hang of, and its customization does have limitations. Review Source CB Cameron B. Sales Manager Information Technology and Services Used the software for: 6-12 months ### "Great product used by our IT team to manage helpdesk Tickets." October 29, 2024 5.0 This has been a great product for me and my team. We especially like the integration with Slack. This is a great product used by our IT team to manage helpdesk Tickets. Pros Very easy to use and has reduced time spent on ticketing. Cons I cannot think of anything I dislike about Jira. Review Source JV Jetender V. PM Computer Software Used the software for: 2+ years ### "Jira for Project Management and Agile" March 20, 2026 5.0 A must have tool for managing projects with Waterfall or Agile methodologies, set cross functional dependencies. Very easy to measure the progress of project deliverables. Pros The AI feature to help create user stories and testing use cases is great time saver. The new UI and reporting has improved. Cons Nothing that I am aware. It performs as expected. All the features work as expected with out any issues. Review Source AG Aviral G. Manager Business Supplies and Equipment Used the software for: 6-12 months ### "Nice project tool but can be more user friendly " November 8, 2024 4.0 Overall without a doubt a great tool but it can be more user friendly and little bit less technical. Pros it is a no doubt a great tool, helps to keep everything in one place and let you keep a track of the progress of the project Cons Sometimes it gets overwhelming and if you’re a new user the learning curve can be very steep. Review Source PL Pedro L. It Consumer Electronics Used the software for: 1-2 years ### "I use Jira to keep track of all my project tasks and deadlines, it's a life-saver!" October 17, 2024 3.0 Pros The customizable workflows and easy collaboration features make it a top choice for project management. Cons The user interface could be more intuitive and the learning curve is a bit steep for beginners. Review Source AG Abhishek G. Data Engineer Computer & Network Security Used the software for: Less than 6 months ### "Review of Jira" December 11, 2024 5.0 Its been great, I am happy with it as it saves me a lot of time. Pros It allows me to categorise, and assign issues to members, and hence saves my time. Cons I dont really have anything against Jira other than lack of standardization, which could improve. Review Source II Isah I. Account Manager Retail Used the software for: 2+ years ### "Wonderful Project Manager " September 14, 2024 5.0 Mine has been wonderful and awesome day in day out. Pros Jira is one of a kind it is designed in a unique way to solve and track issues that occur in projects. It is simple to get started with Jira and I love their customer support team for they are really nice in solving and assisting customers. Cons Jira is a somehow expensive but I still love Jira. Review Source jC jamal C. account rep Information Services Used the software for: I used a free trial ### "amazing experience" November 18, 2024 4.0 I appreciate the effort your team put into designing this survey and look forward to seeing how the insights will help drive positive outcomes. If there’s ever an opportunity to provide further input, don’t hesitate to reach out. Pros Thank you for providing the opportunity to participate in the survey. I genuinely enjoyed the process—it was engaging and thought-provoking. Cons It’s always a pleasure to contribute feedback, especially when the questions are well-structured and relevant. Review Source BD Bibhishan D. QA Lead Information Technology and Services Used the software for: 2+ years ### "Jira is the best tool for the project management " May 28, 2026 5.0 Overall experience so far with Jira is great. I have been using Jira for 12 years of my IT career Jira brought everything under one roof — bug tracking, feature requests, sprint planning, and release management are all managed in one place now. The visibility it provides across the team has reduced miscommunication significantly, and stakeholders can check progress without needing a status update email from us. Pros Jira has become the backbone of how our team manages work. The level of customization it offers is unmatched — we've tailored our workflows, issue types, and board configurations What I genuinely appreciate is the powerful JQL (Jira Query Language) — once you get the hang of it, you can slice and filter data in ways that simple board views just can't offer. Automation rules for repetitive tasks like auto-assigning issues or transitioning statuses have saved us a noticeable amount of time each week. Cons The pricing structure is something to watch — costs can escalate quickly as the team grows, and some genuinely useful features are locked behind higher-tier plans. The mobile app, while functional, doesn't quite deliver the same experience as the desktop version for anything beyond quick status updates. Review Source MC Maysa C. Graphic Designer Design Used the software for: 2+ years ### "Useful, but not always ideal for my creative workflow" September 23, 2024 3.0 Jira is a powerful tool, but it could be better tailored to the specific needs of creatives Pros Jira helps me track project progress and collaborate with clients. Task management is clear and organized Cons The interface can be a bit complex. Some features seem unnecessary for my needs as a graphic designer Review Source NF Niall F. Head of Design Computer Software Used the software for: 1-2 years ### "Very customisable to any product team" September 20, 2024 4.0 Pros It is incredibly feature rich, has everything a dev team needs to be productive and to stay on track. It is a really nice way of keeping track of tickets, and I like how it's a single source of truth when combined with Confluence. Cons Some of the user interface can be confusing at times. Also had issues with multiple users editing similar things at the same time and issues with overwriting and saving. Review Source Similar Products Featured ## Related categories [Project Tracking](https://www.capterra.com/project-tracking-software/)[Project Management](https://www.capterra.com/project-management-software/)[Resource Management](https://www.capterra.com/resource-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.