# Page 59 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 59 - Is Jira the right Project Management solution for you? Explore 15345 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15345) [View alternatives](https://www.capterra.com/p/19319/JIRA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 59 - Reviews of Jira ## Showing most helpful reviews Showing 1451-1475 of 15345 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Marielle F. Analist Information Technology and Services Used the software for: 2+ years ### "Jira is used daily in my work" April 18, 2023 5.0 Jira has been part of my everyday life for years. I work with information technology and the projects are in the agile method through Jira. Pros \- I like the way to use- I like the ease of being able to configure according to the team's use- I like to use it daily to follow the evolution of the project Cons \- I don't know how the paid part works- I'd like to know more about Jira's most expensive functions so I can give an opinion Review Source SP Simone P. Informatico Computer Hardware Used the software for: 1-2 years ### "Eccellente piattaforma di gestione del lavoro e tracciamento dei progetti" May 5, 2024 5.0 In poche parole, la mia esperienza ipotetica con Jira sarebbe molto positiva. Trovo che sia uno strumento estremamente utile per coordinare le attività di un team di sviluppo software. La sua flessibilità e personalizzazione lo rendono adatto a diverse esigenze di progetto, e le sue funzionalità di ticketing, tracciamento del lavoro e reporting lo rendono estremamente efficace per gestire e monitorare il progresso del lavoro. Le integrazioni con altri strumenti di sviluppo software sono anche molto utili. In sintesi, lo trovo uno strumento prezioso per la gestione del lavoro di squadra. Pros Ciò che mi piace di più di Jira è la sua estrema flessibilità e personalizzazione. Con Jira, è possibile adattare completamente il sistema alle esigenze specifiche del team o del progetto, creando flussi di lavoro su misura, definendo campi personalizzati e configurando regole per automatizzare i processi. Questa capacità di personalizzazione consente ai team di adottare Jira in una vasta gamma di contesti e settori, garantendo che possa essere utilizzato in modo efficace per qualsiasi tipo di lavoro o progetto. Inoltre, apprezzo la sua integrazione con altri strumenti di sviluppo software e la sua ampia gamma di funzionalità di reporting e analisi, che forniscono una visione chiara dello stato del progetto e del progresso del lavoro. Cons La trovo perfetta , non ho riscontrato problemi durante l'utilizzo. Review Source Ara A. Software development team lead Information Technology and Services Used the software for: 2+ years ### "An Exceptional Project Management Tool" May 22, 2023 5.0 Pros One of the things I love about Jira is its flexibility. It allows us to customize workflows, issue types, and fields to align with our specific project requirements. This level of customization ensures that Jira adapts to our unique processes rather than the other way around. Whether we are working on software development, marketing campaigns, or product launches, Jira provides us with the necessary flexibility to manage our projects efficiently. Cons Complexity for New Users: Jira's extensive feature set and customization options can be overwhelming for new users. The learning curve can be steep, especially for those who are not familiar with agile methodologies or project management tools. It may take some time and training to fully grasp and utilize all of Jira's capabilities effectively. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Review Source KM Kefiloe M. Human Resources Practitioner Staffing and Recruiting Used the software for: 2+ years ### "Wonderful and most applicable." May 8, 2024 5.0 Jira has been our tool for resource management,and team project planning. It is simple for any user and easily accessible at any time. Pros The dashboard support is amazing for scheduling projects, follow up the progress and plan new ones. For agile planning and easily customizable. Cons Jira is great compared to other tools in the same category. Review Source JN Julijana N. Head of Central Operations Staffing and Recruiting Used the software for: 2+ years ### "Great for multi-project management " May 14, 2024 5.0 Pros I liked that we could build different project hierarchies and layer down the different sub-projects and sub-tasks. The timeline view was also very helpful. Cons It was a bit complex to set up and to get the non-technical team on board using it. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) We wanted something more dynamic and that could host more complex projects. Review Source JK Jatinder K. QA Telecommunications Used the software for: 2+ years ### "Easy to use and easy to learn" November 27, 2023 5.0 overall i am happy to use JIRA day to day as its very easy to track my project , Very easy to assign work to team and very easy to track discussion on any issues . Pros its Very easy to learn for new person , very easy to modify dashboard . Very easy for whole team to collaborate with clear distinction on every persons work. very easy to assign task to anyone and most useful thing i found was tagging options on every task. Cons it feels slower when you are filtering things under a subtask and we have to get addons for many things that feels should be native feature in Jira eg. should be able to create charts and graphs for various tickets and issue should be easy task . Review Source HP Heena P. Senior Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Powerful project management tool that offers robust features and flexibility for teams to plan, trac" June 28, 2023 5.0 Pros Allows teams to adapt and customize workflows, issue tracking, and collaboration features to suit their specific needs and processes. Cons Its learning curve and complexity, which may require significant time and effort for users to become proficient in navigating and utilizing the tool effectively. Review Source Brandon E. Sales Specialist Hospital & Health Care Used the software for: 1-2 years ### "Effective tool to manage projects and track work" September 4, 2023 4.0 This application makes tracking the development of a project a breeze, saving me time and making the progress of the project clear to everyone involved. When it comes to keeping tabs on the status of various projects, Jira is the application that excels. Pros The project's progress and any arising problems can be monitored via JIRA. The most useful feature is the ability to set limits on how far along a work can be tracked and then assign it to a certain individual. Here, we can keep tabs on how long each stage of a project takes, as well as any problems that arise along the way. Cons For a first-time user to make sense of the system's many options, some training is in order. Getting more and more intoll kid tickets may be more trouble than it's worth. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/) To ensure that a project is error-free and smoothly executed, JIRA can be used to monitor its progress and keep tabs on any problems that arise during testing. Review Source MB Mouna B. PhD Biotechnology Used the software for: 2+ years ### "I really enjoyed Jira features " October 3, 2023 5.0 The specific business problems that Jira can solve relay on how it's configured, customized, and integrated into an organization's workflow. Its flexibility and powerful features make it adaptable to a wide range of use cases. In our case, it was mainly used for Task and Issue Tracking as well as Project Management and it did show a powerful capability in both cases allowing us to progress in our business. Pros The most features I like about Jira are its Customization, Powerful Reporting and Analytics, Issue Tracking, Automation, Community and Support.Jira is relatively easy to use but after a while of practice and dedication the user will be completely comfortable using it.One more powerful feature is its integration with a wide range of other software tools and platforms that might be necessary to use for some projects. Cons Depending on the edition and the number of users, Jira can be relatively expensive.Moreover, learning how to use Jira can be complex and overwhelming for new users, especially those who are not familiar with project management methodologies Review Source Giovanni O. CTO Computer Software Used the software for: 1-2 years ### "Uma ferramenta completa, mas pede reflexão" June 22, 2023 4.0 Como tenho uma equipe enxuta, acabei notando que a ferramenta tomava muito do meu tempo de produção e optei por voltar para o Trello, que é uma ferramenta que facilita a visualização da evolução do roadmap para os gestores que não possuem conhecimento técnico e já é suficiente para que controlemos as tasks e as documentações para a equipe de desenvolvimento. Vejo que o Jira é de grande valia para equipes maiores de desenvolvedores, principalmente para aquelas que possuem um Scrum Master e/ou um Head de Produto dedicado exclusivamente para a manutenção da ferramenta e da equipe de desenvolvimento. Pros Eu gosto muito da gama de opções que a ferramenta apresenta para que possamos gerenciar cada atividade dos nossos colaboradores, podendo identificar pontos de dificuldade, melhoria e até se existe um período considerável ou não de ociosidade do time, bem como a facilidade de integração e de anexar as documentações necessárias para cada task. Cons Por ter um nível de complexidade altamente escalável, pode exigir um certo tempo diário ou semanal para a elaboração das sprints. Não gosto muito da maneira com que a interface apresenta o roadmap e da forma com que a ela gerencia a cadeia de micro-atividades para a finalização de uma task. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[Notion](https://www.capterra.com/p/186596/Notion/) Review Source MD Matt D. Software Developer Market Research Used the software for: Less than 6 months ### "Jira - Empowering Project Management with Robust Functionality" May 16, 2023 5.0 Jira has been instrumental in streamlining our project management processes. Its comprehensive feature set, customization options, and agile support have empowered our teams to effectively plan, track, and collaborate on projects. The integration ecosystem and reporting capabilities have further enhanced our productivity and decision-making. While there was an initial learning curve and the user interface could be more intuitive, the overall benefits outweigh these minor drawbacks. Jira is a robust and reliable tool that has significantly improved our project management practices and continues to be an invaluable asset for our organization. Pros Comprehensive Project Management: Jira offers a wide range of features and functionalities that cover every aspect of project management. From task tracking to agile workflows, it provides a comprehensive solution for managing projects of any complexity.Customization and Flexibility: Jira allows extensive customization, enabling teams to tailor the platform to their specific needs. Custom workflows, issue types, and fields provide flexibility, ensuring Jira adapts to unique project requirements. Cons Initial Learning Curve: Jira's extensive functionality and customization options can lead to a slightly steep learning curve for new users. It may take time for teams to fully grasp all the features and tailor them to their specific needs.User Interface Complexity: Although Jira offers flexibility, the user interface can appear overwhelming for some users, especially those new to project management tools. A simplified and more intuitive interface could improve the user experience. Review Source JH Jamie H. Head of Growth Computer Software Used the software for: 2+ years ### "Incredibly versatile solution for project management" May 16, 2024 5.0 Pros I used to think Jira was only for dev and support teams, but having used is both in a marketing agency and in a marketing capacity for a tech company, it’s clearly much more versatile and can help streamline and simplify project & task management for teams large and small. The time tracking feature is useful for managing resource too. Cons Not a con as such, but it takes a solid project manager to build out a great project management tool instance; don’t cut corners as it’ll be difficult to undo later on. Review Source Kelly B. Design Engineering Manager Computer Software Used the software for: 1-2 years ### "For all tickets, both internal and external, we use Jira" October 10, 2023 4.0 JIRA has powerful reporting features; for instance, you can quickly build dashboards to monitor the status of different bugs. It's easy to use and works well with other programs. Our software engineers have relied on JIRA for years, and they've never been happier with the software. Pros Bug tracking and task allocation in software development are two areas where JIRA shines. Because of its adaptable nature, it may be fine-tuned to meet the specific requirements of any given project. Cons There isn't anything to be critical of in JIRA. New users may find the process flow to be a bit challenging at first. The UI might use some modernization in terms of aesthetics. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Wrike](https://www.capterra.com/p/76113/Wrike/) We manage bugs and roll out fixes (patches and hotfixes) through JIRA. The teams responsible for developing and maintaining our products now use JIRA almost exclusively. It helps us stay organized and on schedule, which is crucial for delivering software to our clients. Review Source Jose Antonio R. Ingeniero informático Program Development Used the software for: 2+ years ### "Es mi software de gestión de proyectos favorito" April 2, 2024 5.0 En mi proyecto es la herramienta principal que compartimos tanto back, como front, como funcionales, como QA. Tenemos un tablero para cada squad y está todo muy bien organizado. Pros Es muy fácil de utilizar y de implementar en un proyecto en el que trabajen varios equipos de desarrollo, ya que permite llevar el seguimiento de varios tableros a la vez, permitiendo así un tablero para front end otro para back end, un backlog de incidencias... Su interfaz es sencilla e intuitiva. Cons Al principio es posible que los más novatos se vean desbordados por tantas funcionalidades que ofrece y se pueden perder fácilmente por el software pero una vez le pillas el truco es muy sencillo crear una tarea, dividirla en subtareas, cambiar los estados... Review Source AM Abhishek M. Manager Computer Software Used the software for: 2+ years ### "Jira feedback and review" September 29, 2023 5.0 Overall its a great software. There are only other few which are as easy to us and provide ease of reporting as Jira does. Switching between multiple projects and tracking tasks with large team can be a lot of paperwork/emails without collaborative features like available in Jira. It has helped me increase my effectiveness as PM by at least 30%.Other products in market are little more cluttered at the moment. Pros Jira is very easy to use, with most things being visual it can be set up and used with minimal training. Of course once you are up and walking, you can explore more advanced features with available help. Collaboration is my favorite feature as it makes working in large team environment easy. you can very easily track who is holding the ball on any task at any moment. Cons This is other side of the coin. Since you have lot of features available on same screen, sometime this could be overwhelming for some people at beginning. I would also like easier way to create tags and ways to filtering using tags. Review Source AT Andrea T. System Engineer Information Technology and Services Used the software for: 1-2 years ### "Fondamentale per Ticketing/IT" October 11, 2023 4.0 Jira mi ha permesso di risolvere problematiche in ambito informatico e di gestione progetti in pending. Ho risolto problemi lato webconference e manutentivo grazie alla calendarizzazione delle attività e alle modifiche (vedasi commenti che si possono aggiungere per ogni singola task) che venivano apportate dai tecnici autorizzati alla realizzazione del progetto. Pros Il prodotto è facile da usare e molto intuitivo poichè la dashboard evidenzia tutte le possibili attività e servizi da sfruttare. Ottimo per gestire ticket IT e personalizzare admin di progetti + organizzazione attività. Cons Il prodotto per quanto riguarda la mia opinione e l'uso che ne è stato fatto lato mio, non ha particolari difetti poichè è sempre stato utile e mai incomprensibile o di difficile utilizzo. Review Source MM Mohammed M. Software Engineer Computer Hardware Used the software for: 2+ years ### "Industry Standard" May 30, 2024 4.0 Pros JIRA is an industry standard at this point. Many people are familiar with it and know their way around it. It has many features. Cons It's a bit slow compared to smaller softwares, like Wrike. I found Wrike to be better in smaller teams and projects. Review Source VR Verified Reviewer Senior Consultant Industrial Automation Used the software for: 2+ years ### "Easy to use - Das ideale Tool für Einsteiger und Fortgeschrittene im agilen Projektmanagement" November 21, 2023 5.0 Pros Die Möglichkeit, Anforderungen aus verschiedensten Use Cases über eigene Boards innerhalb eines Projektes ausformulieren, priorisieren und organisieren zu können. Somit bleibt das Board für die Entwicklung stets sauber. Cons Ohne die Nutzung von XRay fehlen mir persönlich weitere Bug Kategorien. So kann bspw. noch in der Projektphase zwischen einem Hotfix im Produktivsystem und einem Bug im Testsystem unterschieden werden. Ohne dafür eine Brücke bauen zu müssen. Review Source Reha K. Content Writer & Proofreader Writing and Editing Used the software for: 6-12 months ### "Easy to use project management software." October 17, 2023 5.0 My main reason for using project management software was for managing multiple projects and this software helped me a lot with it. Anyone can use Jira. My workflow improved as well because Jira helped me stay organised and on schedule. Pros Planning and working on multiple projects can be a huge task but Jira's software gives a clear view on every project. Working on multiple projects and keeping track of every project gets easy on Jira. Cons Customizing and setting everything can be time-consuming. Review Source Muhammed S. Head Of Engineering E-Learning Used the software for: 2+ years ### "Must have tool for every project management" April 21, 2023 4.0 Jira can help businesses improve their project management processes and workflows, streamline collaboration and communication between teams, and track progress and performance more effectively. With Jira, teams can manage their tasks, projects, and issues in a centralized location, which can help improve visibility and transparency across the organization.Jira can also help businesses improve their agility and responsiveness by enabling them to quickly adapt to changing priorities and requirements. Teams can use Jira's customizable workflows to automate their processes and ensure that everyone is following the same standards and best practices.Overall, Jira can help businesses solve various project management and collaboration challenges, improve their productivity and efficiency, and achieve their goals more effectively. Pros One of its strengths is its flexibility and customization. Jira allows teams to create and track issues, assign tasks, set priorities, and monitor progress through various workflows and dashboards.Another advantage of Jira is its integration with other tools and platforms. Jira can integrate with tools like GitHub, Bitbucket, Confluence, and many others, which makes it easier for teams to manage their projects and collaborate seamlessly. Cons One of the main criticisms of Jira is its complexity. Jira has many features and customization options, which can be overwhelming for new users. It can take some time to learn how to use Jira effectively and configure it to suit your team's needs.Another potential challenge with Jira is its pricing. While Jira offers a free version for small teams, its pricing can be relatively high for larger organizations or teams with more complex needs. Some users may find it difficult to justify the cost of Jira compared to other project management tools. Alternatives considered [Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/) Reason for choosing Jira Because of flexibility and customization options. And also integration with bitbucket Review Source PK Piyush K. Software Engineer Computer Software Used the software for: 2+ years ### "Jira: Company Project Management " May 9, 2024 5.0 Pros Jira is a good software to use when you have an company of good no of employees and multiple projects. It is used to get the project updates and manage the progress of the project as well. Cons There is nothing to dislike about the jira. Great Tool using daily help management of multiple projects easily. Review Source VR Verified Reviewer Director, Technical Product Management Marketing and Advertising Used the software for: 2+ years ### "Mature, best in class project & product management tool!" June 22, 2022 4.0 I've used a lot of Jira's competitors applications and Jira just does it better. Workflow management is much easier to build and edit, creating sprints and the relevant artifacts seems very natural, and reporting and customizations are available to help you manage any team and product. Great tool, very mature, and stable rich feature functionality. Pros Ease of use for teams to learn how to use the features, integrations with collaborations tools, and overall product/project management solution. Cons I would like more flexibility with reporting before needing to create custom reports. Alternatives considered [IBM Targetprocess](https://www.capterra.com/p/147228/Targetprocess/) Reason for choosing Jira Mature platform, integrations with other tooling, and rich feature functionality over the competitor. Review Source TO Thomas O. Senior Software Engineer Biotechnology Used the software for: 2+ years ### "Lifetime advocate" July 21, 2022 5.0 Pros Say what you will about Jira's shortcomings, but between the ease of use in the UI to the plethora of built-in features as well as the well-supported third-party options, there is very little that your business needs to organize and track that Jira isn't well suited for. Cons Originally, I used a self-hosted form of Jira. With the forced move to using Jira Cloud, my only concern was with uptime and reliability. Though there have been some high-profile issues in the past year, my personal experience has been nothing less than exceptional. That said, you do still run the risk of extended downtime, so have a backup plan to keep things moving for a short period...just in case. Review Source Donatien B. Full Stack Developer Computer & Network Security Used the software for: 1-2 years ### "Jira an essential tool for professional project management" January 7, 2023 5.0 In general, JIRA is an essential and more efficient tool for managing professional projects, which is very secure in terms of access and authorization to project resources. Pros The bug tracking in the project, tasks and version control, and also the purely automated tracking system. Cons From the beginning, it is difficult to master this tool for novices, even the integration is not so simple, it is difficult to find help in the Jira community, it is really a closed system that does not allow interoperability with other applications in the same sector. Reason for choosing Jira Because it is a more suitable tool when we use the agile method in the application development process where sequential deliverable book has a client in the software industry no matter. Review Source AR Angel R. ELV Presales Engineer Information Technology and Services Used the software for: 2+ years ### "Allows teams to work together on tasks by planning and tracking their progress in real time." June 4, 2022 5.0 Jira enabled us to build a special workflow plan for each of our products as well as the projects we work on, which helped keep the workflow on track and enabled us to manage production rates and adhere to agreed delivery dates and increased our ability to make the appropriate modifications to plans appropriate to the actual situation of the project. Pros Using Jira, the team can plan and track their work, Jira is a powerful platform for managing tasks of different numbers and types for any type of product or project, as it offers the possibilities of collaboration as well as documentation of all databases and key documents related to all activities. The number of tickets that can be dealt with And because of the ability to integrate and customize it, which is very useful for organizing the affairs of tasks and team members, we can consider it a practical agile methodology that ensures the teamwork excels and achieves its goals. I love Jira's ability to filter missions, which increases our ability to see details of all missions, check the start and end dates as well as team member comments and attachments they've made. All this is done easily without much effort searching. I appreciate the reports that we get and the ease of customizing them to suit our needs, as they include the information that we want to display, especially related to a summary of the workflow during a certain period of time. I love the fact that Jira is easy to customize and integrates with many of the apps we use. Cons It's not a bad thing for people who are looking for the right way to manage products and projects, even though Jira looks complicated and members need to put in some time and effort to learn how to use it well. This topic might not be right for everyone, which could hurt the quality of both the inputs and the results. Review Source Similar Products Featured ## Related categories [Project Tracking](https://www.capterra.com/project-tracking-software/)[Project Management](https://www.capterra.com/project-management-software/)[Resource Management](https://www.capterra.com/resource-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.