# Page 63 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 63 - Is Jira the right Project Management solution for you? Explore 15343 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15343) [View alternatives](https://www.capterra.com/p/19319/JIRA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 63 - Reviews of Jira ## Showing most helpful reviews Showing 1551-1575 of 15343 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Senior AI Engineer Automotive Used the software for: 2+ years ### "Managing projects and issues from a single center" November 13, 2021 5.0 The Jira platform is an extremely critical platform for agile teams in our organization. I have been using this platform for about 2 years. We use it as an executive summary table, especially in scrum meetings. In this sense, I think it would be much more effective if it were possible to create some ready-made reports or presentations. I also think that it could be a little better at customizing. Pros I would like to list the features that I like the most about the Jira platform as follows. First of all, it is very effective that he communicates the developments and changes about me. It makes my job a lot easier. It is very effective to keep track of the projects and to keep some areas confidential with authorizations within the chapter. It is also very successful that it can integrate with Microsoft teams. Cons It would also be nice to see the progress, especially in addictive tasks. Just in-progress is not very informative. I also wish the interface was a little more customizable. Alternatives considered [Workzone](https://www.capterra.com/p/18542/Workzone/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing Jira The decision was made by the IT department. Review Source SM Sneha M. Senior Analyst Banking Used the software for: 2+ years ### "Track your Work from Start to End of Software Life cycle" March 14, 2023 5.0 Jira helps in maintaining our Scrum, Kanban and Devops culture. Its burndown charts, reporting, ease of all the roles working from product owner to dev all can be on on platform and in sync. Backlog can be easily managed and working hours are easily logged on same. Pros Its interface which gives a better look for team, whether defects are resolved or we can implement shift left strategy with charts provided. Sprints are easily executed from start to end and also Kanban is implemented with push and pull. SAFE can easily be implemented using this tool. It has good work log management and assigning task, where you can create sub task. Epic, theme, Task, SubTask Milestone can be created and tracked easily. Cons Documentation part is only maintained when everyone follows standard method of maintaining updated comments, in Sprints the scrum master has to remind for comments always. Chat History can not be added to the Jira, its only through conversation things can be tracked. Naming conventions like tagging is not shown for issue or defect to find and link to past issues Alternatives considered [Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Jira Cost managementDrive innovationDrive revenue growthEnhance decision makingImprove compliance & risk managementImprove business process outcomesImprove customer relations/service Review Source Eric N. Content Creator Animation Used the software for: 6-12 months ### "Jira Review" January 19, 2023 5.0 My overall experience is WOW! Jira is by far the best project management software, I call it the GOAT! Pros I will say its flexibility and scalability. Jira can be used for a wide range of use cases, from simple task tracking to complex project management. Cons I think it's just it's steep learning curve for new users, especially for those who are not familiar with project management methodologies or agile frameworks. But once you start using it, it will become seamless for you. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Jira Because of the flexibility of Jira Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Because of the flexibility of Jira Review Source BT Brahim T. Freelancer Marketing and Advertising Used the software for: 1-2 years ### "Jira Review" April 2, 2022 4.0 We were looking for a solution that would allow us to track our projects, keep tabs on the deadlines, and organize all of the tasks in one place. Jira has changed how we work by giving us peace of mind and enabling us to focus on what really matters. We've been able to track our progress much more easily which has helped us reach our targets and clear out. Pros Jira is a great product that really helps me manage my team better. It's the best I've found for features like checklists with due dates and milestones, an easy-to-use interface, and integration with other business systems. If you're looking for a competitor to Wrike, this is it. Cons I've been using Jira and I have to admit that it's a great product. The only thing that is missing is a way to communicate with your team or clients on a personal level. Maybe something like WhatsApp would be good. Other than that, this product is amazing! Review Source akB anil kumar B. director, founder Computer Software Used the software for: 2+ years ### "jira rice" September 16, 2022 5.0 Jira hss been s defacto industrial tool, omnipresent, with no frictional heat from this product. Pros If you were to live off rice ,then jira rice would be the way. Implying a strong review for jira as a staple software product, palatable, so easy to use and intuitive. Cons There are freemium products matching altassian now, but for pros, the premium stays. Alternatives considered [Taiga](https://www.capterra.com/p/137160/Taiga-io/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Jira Jira has a better ui/ ux, is popular Review Source Dushyant P. Software Engineer Computer Software Used the software for: 6-12 months ### "Minimalist, easy to use, feature rich and easily integrable" May 21, 2021 5.0 JIRA is very useful for collaborating on projects across large teams . It is constantly evolving to accommodate new features, works well for various team sizes, ensures minimalism, and makes sure updates are not missed Pros Jira is a defacto project management tool in most companies, given its agile oriented layouts of Kanban, and recently introduced Gantt and Timeline views. Task assignation, subtasks, stories, time estimation are easy and even new hires can easily onboard and use it effectively. My favorite was its super clean sync with Slack and its fast alert system, so that any assigned tasks, deadlines and updates would never get missed, even with my team working across different time zones. Cons JIRA has numerous free alternatives, and tbh, I find it slightly overpriced in a competitive market. While my company pays for the official tool that we use, I am usually unable to use JIRA for my personal projects since the free tier limits are very small. I really think JIRA should create a personal project plan that would allow access to some of their services for free/much more reduced cost. Switched from [Notion](https://www.capterra.com/p/186596/Notion/) JIRA has excellent integration support, and focuses on task and project management, unlike Notion, which, in its quest to be an 'everything for everyone tool', loses its ease of use. Review Source Meraz H. Assistant Manager Information Technology and Services Used the software for: 2+ years ### "Best-in-class and Reliable Project Management Companion " April 22, 2022 4.0 Jira is presently utilized to manage our projects and workflows. We utilize it to manage team members' progress on projects, track outstanding work, and offer context for objectives and procedures. This is utilized across the organization and provides visibility for a large portion of the development effort on a range of projects. Pros 1) Integrate seamlessly with development tools like Slack, Github, or Bitbucket. 2) Workspace is very configurable; you may customize the components of each task on your board, as well as create your own icons, labels, and automated processes. 3) Connect all issues/tasks to Epics and view the anticipated outcomes in the Product Roadmap. 4) It offers the flexibility of a kanban board, which provides the user with a clearer view of what has been accomplished, what is in process, and what remains. 5) User story statuses may be used to monitor progress and control workflows. 6) Allows for bulk import of epics and user stories, which speeds up administrative duties if this information was previously recorded in another format, such as CSV. Cons 1) Only internal users may be allocated to tasks and user stories. This might result in unnecessarily long delays when external users want immediate input or participation. 2) When many boards exist within a project, statuses (user stories) cannot be established explicitly for each board. 3) User stories may be assigned to just two categories of users: assignees and reporters. JIRA does not permit the assignment of numerous assignees to a single user story. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Jira Because Atlassian has a lot more products, they were able to keep everything under the same roof. When we used JIRA integrations with other tools, they worked really well at the time and were very useful. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Jira was more cost-effective and better for us because it met our needs more. It worked better with other Atlassian products that we were going to buy. So, it's clear that Jira is the best modern Project Tracking tool on the market right now. Review Source Joel M. Manufacturing Quality Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Jira is a top platform for issue management and tickets for the company" January 29, 2022 5.0 Since I work with Jira, the leassons learned management, issue management and raising up tickets is so easy and powerful that I don't want to go back for other softwares. Pros The issue management is, for me, the best part of Jira. It allows the organisation to raise up topics, follow them and close them, adding pictures or text and even tagging people for answers. The ticket feature is also very interesting and it works very good. Cons The platform is that powerful that at the beginning it can overwhelm you, a short introduction or training I think is needed. Once you know the most important features, you are all set. Review Source John S. Agile Project Manager Information Technology and Services Used the software for: 2+ years ### "Jira is my go to Agile/Scrum/Sprint management tool" April 11, 2021 5.0 I love the tool. I been using it for the last 6+ years. It makes my life easier---knowing what is being delivered on a day to day basis, is the team meeting their goals, are we behind, do we need to estimate our work better, etc. Pros Easy to setup and use. Both enterprise and cloud options are effective. If you are an agile shop---it's the go to tool for collaboration and getting your teams effectively working on a small increment of workable software product. Easy to add epics, easy to link epics to user stories and tasks to user stories. Cons For the new/beginner user - could be over whelming. Jira is a serious tool that if used effectively could manage multiple products, teams, new development, production issues/bugs, etc. Review Source VR Verified Reviewer Analista Programador Construction Used the software for: 2+ years ### "Buena herramienta de gestión de tareas y proyectos" October 18, 2022 5.0 Pros Las posibilidades y la facilidad que tiene a la hora de mostrar la información de un vistazo y la organización que otorga al usuario en cuanto a planificación de tiempos y tareas Cons Es bastante bueno, quizás a la hora de tener varios proyectos a la vez es complicado de gestionar, ya que lo tienes que bajar al nivel de épica para verlo todo en una misma pantalla Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 6-12 months ### "JIRA REVIEW-A GREAT TOOL FOR AGILE PROJECT MANAGEMENT" June 7, 2021 4.0 We are able to manage agile teams since we are a software development company. This is important to us as we are able to project timelines for feature delivery and ultimately the entire project accurately. Pros I love the backlog planning feature as well as the reporting features. It is easy to use compared to some of the agile project management apps I've used before. Cons I Do not find the project pages feature very useful for now. I also feel that they could have had a ready integration with Accelo. Integration to our current business process was okay. Alternatives considered [Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/)[Accelo](https://www.capterra.com/p/225762/Accelo/) Reason for choosing Jira Has to be the User Interface and the agile/Scrum features. Review Source VR Verified Reviewer Software Consultant Computer Software Used the software for: 2+ years ### "It works, but..." March 26, 2020 3.0 Overall, JIRA can work. It seems to require knowing what you're doing - including understanding Agile theory, your team's preferences, and how deeply you want to use the myriad features. This is not necessarily a bad thing, of course. If you don't know how Agile works, maybe take a class and figure it out. That said, most of the people I've worked with don't have the 20+ years of process study that I have undertaken, so JIRA is configured very lightly or customized to a point where it becomes a hindrance. The UI could really stand some updates for consistency and - yes - some hand-holding for configuration. Pros JIRA certainly has a lot of features that should make Project Management easy. The mobile app is adequate, and the web site works well enough. There are a whole lot of places to enter data, which ends up being a bit of a downfall. When JIRA is set up well, it does support PM. When it is used as a vanilla Agile product, I think it falls behind other offerings. Cons JIRA has so many configuration points that it takes forever to get it working properly for your team. They have also been changing the UI a lot recently, which has obscured where some data is, which - predictably - has slowed down our use. If JIRA could get a more consistent UI, I feel it could be a much better product. Alternatives considered [Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/)[Rally Platform](https://www.capterra.com/p/180834/Rally-Platform/) Reason for choosing Jira Again, I believe this was largely cost. I would rather use one of the other products. Switched from [Rally Platform](https://www.capterra.com/p/180834/Rally-Platform/) I would not willingly move from Rally to JIRA. I believe cost was the determining factor. Were I to have made a choice, I would go either with Rally or Azure DevOps. They both seem more forgiving of poor process implementation. Review Source BB Brad B. Manager, BCM & TPRM Information Technology and Services Used the software for: 2+ years ### "Advanced Project & Task Management Features...But How It's Configured is Key to Success" August 5, 2022 5.0 Pros I've been using Atlassian products, JIRA in particular, for over 12 years. It's come a long ways in this span in terms of advanced functionality and additional configurable content, and it's consistently proven itself as a market leader in project and task management services. JIRA reporting, dashboard, task tracking, and project development activities are comprehensively impressively designed, easy to use, and highly collaborative for internal teams. Cons The success an end user will yield from the software is highly dependent on it being configured in a manner that aligns with the business needs of the customer organization. For example, I've experienced instances where there are growing pains in how internal teams learn to standardize the way they tag tickets for project and task tracking and then use these identifiers to develop reports, create dashboards, and track schedules. If not setup properly by System Administrators then the ROI will be delayed, making it essential for teams to be properly educated and trained on the system. JIRA provides a wealth of content for training & education but worth noting the difficulty an organization can face if not approached strategically and with strong design plans during the discovery phase of implementation. Switched from [Rally](https://www.capterra.com/p/170545/CA-Agile-Central/) There was a trial period where the organization I was at pivoted from JIRA to Rally (by Broadcom) for SCRUM operations. Rally certainly had its perks and was impressive in many ways, but we ultimately shifted back to JIRA due to the suite of offerings also in use, such as Confluence, that provided advanced needs to our business in more ways than just project or task management. Review Source JB Judith B. Lead Test Engineer Computer Software Used the software for: 2+ years ### "Jira is a great project tracking tool!" June 29, 2022 4.0 We have kept track more closely of how many defects were found and what status those are so we can run sprints to burn down those issues. It also tracks all the portions of enhancements so nothing gets forgotten in development. Time to release can be tracked to see where issues are getting bogged down. Pros This product is great for tracking a project, what issues need work, how much time is expected to work, even story point voting. Every type of issue you wish to track, whether for software development, or for work within other potions of a company, can be tracked in this tool. Cons It could use a better search tool, or more robust search tool. Switched from [OpenText Application Quality Management](https://www.capterra.com/p/174868/ALM-Quality-Center/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) To get a better handle on the project as we move forward with Agile development. Review Source WS Washeem S. Business Analyst Telecommunications Used the software for: Less than 6 months ### "Jira Software Review" November 21, 2022 4.0 Overall I have had a good experience while using Jira. There are not much cons available and it is a well developed and maintained software Service. Pros There are a lot of good features I have come across when using this software. Some of them being:1. Prioritization - Very Easy to classify certain types of Tickets raised through Jira if they are Critical, Medium or low priority. Definitely helps to Manage on what issues need to be looked at urgently and Manage the tickets so they get completed on time. 2. Editing/Updating Features - Very easy to update the fields in the Tickets if there is an error. A thoughtful feature. Even allows to update the people who log the tickets on the progress. 3. Easy to Use - Very user friendly. When I was first introduced to the software I was skeptical on how to use it but after 1 day it was very very easy. Did not face any issues and always kept whatever was assigned to me up to date and ensured they got completed on Time.4. Collaboration - Makes it very easy to Collab with colleagues if your working on something and need their views or expertise. Cons I have not faced much challenges when using Jira, but some additional things that can be improved are: 1. Issue Type - There should be a better issue type system that could come in Place. There are some issues which come up but the issue types which are available make it confusing on which type of issue to assign it as. Review Source CR Caroline R. Director Customer Success Hospital & Health Care Used the software for: 2+ years ### "Great organizer and cross-team collaboration sprint tool" April 26, 2021 5.0 We needed a tool that would outline and keep our sprints organized across the heavy engineering, QA, and product processes - but on top of that, it is easy for our marketing and content teams to use as well. We have many users commenting, and it keeps us very organized. We wouldn't function without it! Pros Really like the ability to create epics, tasks, and manage our processes through Jira. I love the ablity to see the boards know where things stand in the sprint, without having to badger our product team. I also love the new ability to filter comments in different timelines, which helps with figuring out where we are in the QA process. We heavily use Confluence (sister product?) for a MASSIVE documentation effort and it has been amazing - from a company with limited documentation to one where we have it all it has been revolutionary to our processes, and Jira/Confluence gave us that. Cons There are some cumbersome "done" issues where if you want to delete a task/topic, it's pretty cumbersome, BUT not a huge deal-breaker. Review Source JSB Jagat Singh B. Technical Lead Information Technology and Services Used the software for: 2+ years ### "JIRA Task Mangement tool" August 23, 2022 5.0 Pros As I am playing the scrum agile master role so we customized the JIRA board according to our needs and used their feature in our project. Some key features help us in the Roadmap of the project, Backloging the tasks, Sprint management, and Reports of the complete sprint. It is easy to use and handled by anyone. Cons As I feel there is some more dashboard in such a way to align the project and task in a pictorial form because tracking of an issue is time complex and if the feature is not linked to the task/bug it is hard to find it. Review Source cS chaouechi S. photographer Photography Used the software for: 2+ years ### "I really liked my Jira experience" March 15, 2023 5.0 I appreciate the flexibility and customizability that Jira offers. I've been able to create custom workflows and issue types that are tailored to my team's specific needs Pros Customization: Jira is highly customizable and can be tailored to meet the specific needs of a team or organization. Users can create custom workflows, fields, and issue types to fit their unique requirements. Cons Complexity: Jira can be complex and difficult to set up and use, especially for users who are not familiar with project management software. Review Source VR Verified Reviewer Project Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Software for every project manager " May 19, 2022 5.0 Pros Jira help me to track, plan, and resolve my project management issues. It sync my entire team and give me there performance idea of each. Through jira I can understand what next I have to plan in my roadmap and what time it will get finished. It also connected with my other software with help me to track my complete project from starting to end Cons Jira pricing is little high if you are using for large size team. Review Source Jitendra S. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Best Agile development software in my eyes" February 11, 2022 4.0 Basically using Jira as my go-to software for tracking and managing any project be it business enterprise level or personal level. I would recommend anyone reading to this review to go try it and without a doubt, certainly you wouldn't regret ur decision! Pros Quick and easy management and organization of my backlog tasks, the flexibility of setting up almost any integrations for bug tracking with ease, works flawlessly when used alongside other Atlassian products like Confluence. Best pricing options seen till date. Overall takes my agile workflow to the ultimate level with the amount of extensiblity that is second to none in my opinion! Cons At times there is some flakiness in the outcomes of the actions but generally not a lot worrisome. Also the availability, although can be improved using a private cloud probably, does suffer some occasional hiccups here and there. The bug tracking is comparatively the most improvable area i suppose. It is good don't get me wrong, but can be so much more better with just a few tweaks here and there that's all. Alternatives considered [Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Jira None of them stand a chance to match to this all-in-all amazing product! Review Source Abhirup B. Software Developer in Test Computer Software Used the software for: 2+ years ### "Cornerstone of AGILE software development" May 11, 2022 5.0 JIRA is the most widely used tool aiding SCRUM methodologies. It has different versions for different teams and has feature support across the board. Indeed THE solution to SCRUM team requirements. Pros JIRA is a complete tool for SCRM teams. It features a wide variety of features catering to the needs of every level of an organisation. That includes task creation and tracking for engineers and reporting tools with auto-created beautiful graphs and charts for managers. Cons There are a lot of flavours(read versions) of JIRA. Each version caters to a particular set of requirements. It is very easy to lose money buying the wrong version. So buy carefully. Review Source Justin C. Sr Software Engineer Computer Software Used the software for: 2+ years ### "Jira for the win!" March 28, 2022 4.0 I can't imagine doing development and/or managing projects/teams without Jira these days. I've used all sorts of other projects like TeamForge, and Teams, Monday, Asana, Trello... we've tried it all. Those other tools I just mentioned, aren't apples-to-apples for Jira because they operate in different spaces. Jira on the other hand is like the swiss army knife of the project tacking world - I just get everything I need, and everything I don't need. (yes, I said 'don't' need on purpose - think about it). Pros Jira has become a defacto project management tool that goes WAY beyond project management. So many of our code development tools plug into Jira (and Jira into them) that the sheer interconnectivity of Jira is hands down the best feature. Cons Jira is as simple or complex as you want to make it. I've been using Jira now for around seven (7) years, and because Jira is so flexible on naming conventions, labels, ticket types, integrations, etc etc. it's easy to create a rats-nest of your own doing. Before you've realized that you've made some bad decisions in Jira, it's three (3) months too late and so many other bad decisions have been piled on that to 'undo' a simple mistake now takes weeks/months to unwind. Review Source Andrew W. Software Quality Assurance Manager Maritime Used the software for: 2+ years ### "Great For Bug Tracking, Project Planning, And Forecasting All In On Nice Neat Package." January 5, 2022 5.0 Pros Allows for as simple or complex bug tracking as you need, users can easily create a flow that is customized to what their organization needs. Allows for easy collaboration between users in all disciplines to be able to work towards completing an objective and show what was/wasn't completed. Cons Project management could use some upgrading. Some more complex projects are hard for new users to get used to, to be able to use Jira to its full potential. A lot of work needs to be put in to get Jira how your organization potentially needs to use it. Alternatives considered [TestRail](https://www.capterra.com/p/128204/TestRail/) Review Source Aayush M. Data Engineer Information Technology and Services Used the software for: 2+ years ### "Jira - Perfect tool for Project/Task Management" November 5, 2023 5.0 Pros I like the most about Jira is we can easily collaborate with our team members and divide the tasks accordingly, so it is easy to manage task and achieve project agility efficiently. Another best thing I would say it's having very good user interface which supports drag and drop feature as well to move tickets or tasks to different faces of project management life cycle. And it also integrates with many third party providers which makes out workflow very manageable. Cons It offers limited size of message in a ticket and also restricts the size of the attachment. It it has so many tasks then sometime it is getting difficult to track particular task, so locating older tasks or tickets that someone else worked on from out team on the past can be challenging. Review Source Héctor Fernando C. Data Alyst Financial Services Used the software for: 6-12 months ### "Jira for project management" January 18, 2023 5.0 Jira is great to look after the status of every issue and the impact on the whole project. Pros I love the Jira Query Language for filtering data and the gadget variety is really great. Cons Overall is good software, and I have no complaints. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Review Source Similar Products Featured