# Page 65 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 65 - Is Jira the right Project Management solution for you? Explore 15345 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15345) [View alternatives](https://www.capterra.com/p/19319/JIRA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 65 - Reviews of Jira ## Showing most helpful reviews Showing 1601-1625 of 15345 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Avner A. Product Manager Retail Used the software for: 6-12 months ### "Great project and product management tool" October 25, 2021 4.0 Good, solve 98% of the problems of managing a team and projects in parallel. Pros Great tool, super customizable, easy to adapt on most parts. Allow you plan ahead on your tasks based on any method you like . Cons Missing better mangers features like Gantt, more high level plan overview and need to update the old dashboards layout and way of build. Alternatives considered [Redmine](https://www.capterra.com/p/212445/Redmine/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Jira Was more easy to manage, better integration with development , more support and good pricing Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) More scalable , and cheaper Review Source FT Francisca T. Bussines analyst Banking Used the software for: 2+ years ### "Herramienta crítica y alto desempeño para el seguimiento de proyectos y equipos ágiles" June 8, 2023 5.0 He tenido una experiencia espectacular, no imagino un día de trabajo con mi equipo de desarrollo ágil sin poder utilizar jira. Pros Lo más me ha gustado de jira es lo intuitiva que es la herramienta, los íconos y toda la UI es completamente intuitita para el usuario, ya que entiendes perfectamente dónde puedes hacer cada cosa y qué puedes hacer. La visualización de la herramienta respecto de las opciones de seguimiento a proyectos es extremadamente clara, puedes hacer seguimiento desde lo micro a lo macro y poder ver avances de todo el equipo, como también avances por integrante del equipo, o mejor aun, avances donde participa más de un equipo de trabajo en todo el proyecto ágil.Lo otro que valoro mucho de jira es la capacidad de automatizar flujos de trabajo, tableros y poder parametrizar lo que se te venga a la mente. En mi caso utilizo scrum con mi equipo, y poder automatizar los flujos en carriles es lo más óptimo para ser eficientes y que se asignen de forma rápida los tickets a los usuarios que corresponda.Cabe mencionar que la capacidad que tienen de integrarse con toda la suite de atlasian es fenomenal, así como poder adjuntar fragmentos de códigos, videos, páginas de confluence, flujos de figma, etc te soluciona la vida profesional en el área de producto y TI. Cons Lo único que no me gusta es que el buscador de tickets capaz no es tan bueno, dado que es bastante exacto entonces debes recordar una palabra muy clave para que te aparezca el ticket que estás buscando, esto ocurre en mi caso ya que trabajo desde hace años con proyectos ágiles y por ende a veces busco tickets muy antiguos, no me parece malo el buscador, pero si perfectible para hacer más eficiente la búsqueda y poder quizás hacer mejores filtros que te ayuden a encontrar más rápido lo que estás buscando. Review Source RC Rachel C. Project Coordinator & Traffic Manager Marketing and Advertising Used the software for: 6-12 months ### "Great for time tracking and task management, but some functionality is overly complicated. " September 21, 2020 4.0 As a project coordinator, I use Jira daily in a project management aspect, matching our planned work to progress completed by our teams. I maintain an overhead view of in-flight tasks and projects, and compare this data to outside sources we use for resource management, capacity to contract, etc. My most frequently used elements are a custom KanBan board which shows all in-flight, assigned issues for the entire company; as well as Tempo time tracking software and the reports tool. Pros I love the KabBan task view, our company uses this every morning for a company-wide standup meeting. We have set up a customized board with cards that display budget/due date/time spent/etc. and it has been invaluable to us during COVID-19, as we are all working from home and need to stay connected. Jira's time logging via Tempo has some buggy elements, but has been absolutely crucial in maintaining a clear view of task progress and budget maintenance. The time logging tools are incredibly reliable and allow the perfect amount of editing control by both administrators and users. Cons It is a big pain not being able to assign more than one user to an issue at a time, especially when making Jira issues for meetings, as the purpose here is to provide an issue to log time against. It has also been difficult for our company to systematize and homogenize project structure, as there was such a large learning curve to Jira project setup, and we have a large number of open projects. The functionality between projects differs greatly, and I think a large part of this is due to complicated project setup and maintenance. While Jira is very developer-minded, and many of our developers like it, it seems a slightly less appropriate fit for our designers/strategists and project management team. I also lack the ability to export some reports I need, for example a clear Estimates versus Actuals report in CSV form. Reason for choosing Jira Jira was favored by our development team for its structure and our leadership/PM team for its integrations. Switched from [ActiveCollab](https://www.capterra.com/p/114491/Active-Collab/) The ActiveCollab workflow was not structured well enough for the needs of our company. Review Source VR Verified Reviewer Senior Software Engineer Financial Services Used the software for: 2+ years ### "Great in project management and API integration but UI/UX is a little obsolete." March 15, 2022 4.0 JIRA has been a good choice for project management overall. Easy navigation, dashboards, access controls and setup, Scrum and Kanban boards, tagging and commenting are some of the most widely used features today on JIRA in our organization. Things like simplistic UI and improved UX, reporting and insights could be improved to make the product really holistic, supremely customizable and will bring it on a competitive edge in the market as well. Pros As we work in the RPA Team, API integration is the best part of JIRA offering, but also overall project management with Scrum and Kanban has proved to be really useful for us. Cons The UI could be made a little simpler and UX can be improved especially with access controls and resource access management. The charts of Scrum and Kanban board also tend to fly away making it hard to understand and sometimes adds in extra effort for the managers or scrum masters. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Jira We are an old organization and tend to trust old companies and partners. Also, Atlassian is one of the leading project management suite provider and we use not just JIRA but many other product offerings from Atlassian like Confluence which is where store all our Documents and Artefacts. This is why we preferred having all things related to project management to buy from one vendor rather than many. Review Source GG Gianmarco G. Software Engineer Information Services Used the software for: 2+ years ### "Top level project tracking made simple" October 21, 2023 5.0 Excellent experience. I've never found a project tracking tool that allowed such an easy user experience and such an effective management and tracking for a project.Whenever I was in a project were the tracking was made through another product, I found it harder. Pros Allows to easily track the projects, not only focusing on a great user experience for who manages the project, but also for all the other users of the app, like developers, QA, end users. Cons As a newcomer, one can feel overwhelmed from all the prompts shown to the user. The fields that go in edit mode through a click might feel as an irreversible operation at first. Switched from [YouTrack](https://www.capterra.com/p/123548/YouTrack/) Jira is easier to use and more complete Review Source Guibson P. Deployment Lead Engineer - Google Workspace Information Technology and Services Used the software for: 2+ years ### "Jira is the platform for easier project management" October 6, 2023 5.0 Very happy with the product's overall features and capabilities, i would recommend for individuals or organizations that utilize a more Agile methodology with project management Pros In terms of features, the sprint view its very easy and straightforward, the Gant chart helps big time too, the easier to understand tasks and assignments, time tracking per task, assignees, as well as the connection between third-party services such as Slack, that allows real time update status tracking when a new action has been performed (updates on a task or new tasks created). Cons not really cons, its simpler and easier to use Review Source VR Verified Reviewer web developer Information Technology and Services Used the software for: 2+ years ### "Project Tracking and Workflow Management" July 26, 2022 5.0 I've used Jira in many capacities and it has been helpful to track my work, break my work into smaller tasks, and easily communicate progress and blockers to teammates, project leads, and stakeholders. Provides a nice snapshot of work completed per sprint. Pros Easy to see high level view of what your team is working on and the progress they are making, or not making, on delivering a product. Cons Really needs to be a way to export defects in larger batches and be able to batch copy stories/tasks from one board to another vs one by one. Review Source MD Mahathee D. Project LEad Quality Computer Software Used the software for: 2+ years ### "My Experience with Jira" January 17, 2023 5.0 I am very much satisfied with using this as I can finish all the activities related to my project in one go using Jira.Its a time saver and ensures great collaboration among my team members Pros I liked how we effectively use it for planning all our sprint-related goals, ease of use, integrations and reporting features. Cons There was nothing that I did not like but initially, we had a few challenges as most of us in our team did not know how to use it. Review Source Mattia M. Digital Marketing Manager Online Media Used the software for: 2+ years ### "Jira, the eldest son of the Atlassian family" June 7, 2022 5.0 Very positive experience and without any bugs. this has always favored teamwork which has benefited from a time consuming point of view. Pros a complete and very user-friendly workflow management tool that allows you to optimize work times with a perfect management of all tasks, collaborators, project delivery times and more generally "who does what" on each single activity. Thanks to the easy connection with Trello it is possible to have a complete and easily accessible platform also from mobile for the management of team work. once discovered you will not be able to do without it because it has a free version available complete with all the features you need to manage even complex projects. Cons I have been using this software for several years and I have never encountered a problem either at a technical level or at the interface with the different businesses that I have managed. Implementations are always welcome so I look forward to testing some new features that they will release in the future for now everything works great. Alternatives considered [Fullstory](https://www.capterra.com/p/153721/FullStory/)[Trello](https://www.capterra.com/p/211559/Trello/)[Nylas](https://www.capterra.com/p/206480/Nylas/) Reason for choosing Jira It is a complete and easy to use tool in a team, especially with creatives and developers. Sometimes I integrate it with the use of other software that may already be used in agencies or private individuals. Review Source AT Augustine T. Senior Agronomist Renewables & Environment Used the software for: 1-2 years ### "Jira - The way to go in Project Management " July 21, 2022 5.0 A wonderful experience worth sharing Pros Jira is a complete and user-friendly workflow management tool that has greatly helped me to fully utilize my work time through proper planning of tasks and tracking progress in line with their needful deliverables at the right time. It also has a free version available that has complete features you can easily use to manage complex projects. Cons So far, I haven't encountered any serious challenges with Jira, but perhaps I would suggest that external users should also be allocated to tasks and stories so that they could be on the same page with the internal users. I believe this could have a way to harmonize it. Review Source IN Ibrahim N. CTO Information Technology and Services Used the software for: 6-12 months ### "On-Point Project Management Solution" July 30, 2022 5.0 Pros A comprehensive and user-friendly workflow management solution that enables me and my team to handle all tasks, team members, project delivery dates, and more generally "who does what" on any individual activity flawlessly. It is possible to have a full and convenient platform, even from a mobile device, for the administration of teamwork thanks to the simple integration with Trello. Because it has a free version accessible with all the tools you need to handle even complicated projects, once you find it, you won't be able to live without it. Cons Apart from network glitch from our end. There had not been any problem with the solution. The only need is for the JIRA team to keep making it the choice of every technology project manager. No problems from us over here. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Jira Recommendations from other users. I mean physical users. You know you ask around before buying anything this days. Review Source AM Annita M. Software Quality Assurance Computer & Network Security Used the software for: 2+ years ### "Jira- The best project management tool" December 14, 2023 5.0 It is user friendly, When I joined the company that used jira as a management tool, I didn’t need much guidance on how to use jira Pros \-Easy to use -Support scrum project management methodology -It can be easily integrated with other project softwares like outlook and allow users to receive notifications when an action has been performed to their task Because of its ease of use, it allow teams members to manage projects effectively Cons —allows other team members to make edits on your task. In my case I have had a situation where my task was moved to done when I was still working it. Review Source Senthilkumar N. Test and tools specialist Information Technology and Services Used the software for: 2+ years ### "Effective Agile business project board" January 17, 2020 5.0 We used JIRA for agile development and testing projects for tracking status. Multiple scrum and agile masters used JIRA, resulted effective outcomes, tracking in a easy way and watch out without a delivery miss. Creating sub tasks within task lead to deep level of monitoring work items, given confident to manage the task items. We have used user stories, back logs, mini sprints, daily hour stand up calls which given target throughput accurately. Used JIRA in the form of test cases, defects, change request types, requirement analysis - all forms of software test and development life cycle along with multiple development tools like dotnet, GitHub, etc., Pros Couple of features below that I really admired the most-Mobile version of Jira board, colorful status tracking with accurate percentage, effective customized workflow modal, quick peek view of tasks in dashboard, search option for any filter, quick catch for getting user by using '@', easy query handling and filters, easier mode of cloning tasks, linking items and referencing, multiple built in report types like bar chart, pie charts, etc., Kanban & Agile flexi boards, vast of plugin support like git-hub, git bucket, zendesk, etc., From the admin point - easy configuration of development tools dotnet, configuring mailing options, deep level view of audit logs, watch list for issues.Couple of features below that I really admired the most-Mobile version of Jira board, colorful status tracking with accurate percentage, effective customized workflow modal, quick peek view of tasks in dashboard, search option for any filter, quick catch for getting user by using '@', easy query handling and filters, easier mode of cloning tasks, linking items and referencing, multiple built in report types like bar chart, pie charts, etc., Kanban & Agile flexi boards, vast of plugin support like git-hub, git bucket, zendesk, etc., From the admin point - easy configuration of development tools dotnet, configuring mailing options, deep level view of audit logs, watch list for issues. Cons Sometimes I feel, the JIRA GUI is clumsy to have many things in dashboard, other than that I do not see any specific negative factors to hate JIRA, and it depends on how we use the features for projects. Reason for choosing Jira Compared to other market tools, it has more features, user friendly, less license cost model Review Source MM Marvin M. IT Manager Hospitality Used the software for: 6-12 months ### "Top Tier Organizer " February 4, 2022 4.0 I was looking for something that can give me ticket management, reports, workflow, collaboration. It is top tier product for executing coordination and arranging innovation. Pros JIRA permits groups to envision and comprehend assumptions for when to convey an undertaking, have knowledge into project/group/individual limit, and track stay at work past 40 hours. In a remote-first world, JIRA permits you to keep up with tight correspondence and adjusted degrees even as groups work across time regions. JIRA is extraordinary for having the option to sort out the extent of significant elements or item dispatches in a manner that can be imagined across groups. Cons There is an expectation to absorb information to working in JIRA, it isn't quickly instinctive to another client. It normally requires a great deal of learning to most actually and ideally use JIRA. A great deal of it accompanies time and experience. There are a ton of extravagant accessories in JIRA. It's truly incredible that you can mark or coordinate tickets in a wide range of ways. It is truly dependent upon the association to make a technique for getting sorted out inside those extravagant accessories. This implies each time you go to another association, there is a great deal of cross-over, however, you are gaining some significant knowledge of new techniques and best practices too. Alternatives considered [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Jira Ease of use, and overall better product Review Source VR Verified Reviewer Product Director Marketing and Advertising Used the software for: 2+ years ### "Helpful tool for Development and Product" December 16, 2021 5.0 It is a critical piece of our business and was instrumental in our migration from waterfall development to Scrum a few years ago. Pros The ease of back and forth communication between product and development teams. It is very easy to add wireframes and mock-ups along with notes and updates to ensure that everyone is up to date during the development process. Cons Updates are manual, so the system relies on individuals to calculate hours and status updates. Review Source VR Verified Reviewer Professional Quality Information Technology and Services Used the software for: 2+ years ### "Why to use JIRA?" June 9, 2022 5.0 It helps me to raise application issues and get them resolved. Pros Dashboards are really helpful, easy to follow assigned task and check status for the tasks. its simple to maintain the access for the projects, permissions can be granted to specific members only related to projects. Time to time notifications help in keeping the track. Cons writing query to fetch the tasks/ bugs is bit difficult but still ok. Review Source VR Verified Reviewer Senior Test Engineer Information Technology and Services Used the software for: 2+ years ### "Jira - A best Project management tool for agile projects" July 9, 2022 5.0 Pros The best part which i like here is that the user friendly UI and it's ease of use. Also various activities that can be tracked related to project. Cons Finding a specific user story related to a particular release becomes little unease sometimes. But still it is good compared to other tools in market. Reason for choosing Jira It is mainly helpful in agile projects and hence i like it. Review Source Shovon Kumar D. Business Analyst Consumer Goods Used the software for: 1-2 years ### "Jira as a Project Tracking Tool" July 16, 2022 4.0 Jira I am using for almost 1.5 years in both web and app. Great tool to use even if anyone want to try this with the free version. The free version is also full of a lot of feature. So give it a try. Pros Easy way to create tasks then drag and drop to keep updated. Also the great to have a feature to attach files, images, assign a team member. Cons The interface takes too much spaces, when we create a multiple steps inside a project, also there is no color coding feature. Review Source Surajit C. Senior System Engineer Information Technology and Services Used the software for: 2+ years ### "Best Tool for Any Project Management" May 21, 2022 5.0 It is phenomenal for group coordinated effort, I love that I can redo it however much I need, I love its natural point of interaction, I likewise love its great notice framework, the hunt is awesome and proficient, and it is extremely simple to share records, the method for producing Reporting is astounding, it's ideal for saving time, the organization works on a ton, I like that it is so natural to append pictures while making a document, it incorporates with Hip Chat and Slack, it's outwardly satisfying and permits me to follow without question, everything. Pros I love the UI, it is extremely natural, I like it a great deal since it is cordial and justifiable, the client can adjust rapidly to its capacities, I love it since it is excellent for getting sorted out and doing my undertakings and ventures, I love its Scrum and Kanban loads up, it is very imagining the work process, it is exceptionally valuable since I can see the improvement of the assignments progressively, I like it since it is extremely simple to produce a report with this instrument, it coordinates very well with Trello and Slack, the task the board is ideal. Cons As of now I found it very useful tool . One problem I think only Software Industry people can use it but other industry like finance and marketing industry won't be able to use it. Alternatives considered [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)[Remember The Milk](https://www.capterra.com/p/162672/Remember-The-Milk/)[Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Jira We changed to Jira so the whole organization overall beginning involving similar framework for more straightforward interchanges and set aside cash. Each here concurs that Jira is getting everything done well. Review Source CD Charles D. CTO Information Technology and Services Used the software for: 2+ years ### "Jira makes work life better" August 9, 2022 5.0 I've used the product for over 15 years of my professional career now. The Cloud version takes away the old administrative and upgrade hassle, and performance has vastly improved over the years. Going through tasks is a lot easier now and as long as you use the base functionality and screens, you'll be very happy with the product. It is the only way my team could ever stay organized in such a fast paced industry. Pros It's easy to use out of the box and to begin setting up tasks and dashboards in no time. You need the commitment of the team to use it and a quick walk-through on expectations, but once you've done that, you have a great archive of all of your tasks and a workflow management system that helps you to prioritize the right work at the right time while not losing track of issues or functionality. Cons Custom configuration is time consuming and frustrating. Best to use what it has out of the box and don't try to make many changes - adapt your workflow to the screens and you'll be happier. Review Source Prathamesh M. Team Lead Manager Apparel & Fashion Used the software for: 2+ years ### "Sophisticated and efficient project management tool" November 28, 2019 4.0 Overall, Jira is a highly agile and effective for multi tasking and multi team project management. For large scale Agile Scrum, Kanban, and Hybrid Agile, Jira is the perfect fit for efficient project management. Training and good support can lead to better understnding for Jira users. A project can be managed efficiently using Jira. Pros Jira is an excellent project management tool. It is the best option for bug tracking and agile project management. Multiple teams can use Jira at the same time leading to a lot of integrations. Teams including product strategy, product design, and product development can collaborate together leading to improvement in project. Each team can track their individual milestones, deliverables, and tasks using the filter and search functionality. If you are using an Agile Scrum framework, your daily standup meetings are well supported by using custom views. You can create your own custom views to discuss only the relevant issues of the tasks. This feature is time saving and efficient for a daily ten minutes standup. The other new features that make Jira a must buy are due dates notification, assignment allocation, labels, assigning priority levels to tasks, and developing epic links which displays the user story and the project progress. For Kanban framework users, Jira provides Kanban boards where you can turn on and off features that you want to display or hide from other members. Jira provides high flexibility with features that maintain the tasks and deliverable backlogs and these features are applicable to different frameworks. Sprint planning, releasing sprint, and organizing history is very organized in Jira. It can be used for any type of project management. Customer support is available for Jira, which is very helpful. Cons Jira has deficiencies on micro level. For a particular task, if you are maintaining the workflow, it is hard to customize the columns. Jira always displays all columns on a single view, more like a static view without scrolling. This leads to columns being smaller in width with smaller font size text, which sometimes become hard to read. Unavailability of scrolling leads to column being fit in a single screen browser. Pricing is also an issue. Jira is expensive and fits very well in the budget of big enterprises, but many for small sized firms it is a hard pass. Also, limited user excess to Jira makes it challenging to most small size companies. There is a trade off between ease of use and efficiencies. User has to have good knowledge of Jira navigation and customization before he can make the project management efficient. Customer support is helpful, but comes at an added price. Overall, customization, ease of use, and price are the biggest drawback for Jira right now. Alternatives considered [Quickbase](https://www.capterra.com/p/157262/QuickBase/) Reason for choosing Jira Most team members had a good knowledge about Jira. We do large scale projects and Jira has been proven as the best solution for them. My previous experience with Jira was excellent and I personally preferred Jira over other tools. Switched from [Quickbase](https://www.capterra.com/p/157262/QuickBase/) Zoho projects had issue with customization, Many features had no connection and it was hard to keep up with multi-tasking. Integration features are very limited. Multi-team projects become a big challenge on Zoho. Overall, Zoho is not efficient for large scale projects. Review Source VR Verified Reviewer Senior Data Analyst Telecommunications Used the software for: 1-2 years ### "Good all around task management software" June 25, 2022 4.0 I have been using it for one year as task management tool, and as knowledge base. And me and my team have never experienced a problem that couldn't be fix really fast. Pros With Jira I can know what, me and my team, are working on each moment and keep track on highest priorities. Also, It let's me me see if is any unblance in work load, and help me fixing it. Cons The olny bud thing I could say about this software is that It has an infinite number of functionalties and sometimes I feel that It must be something for each specific problem, but I do not have the time to explore it. Review Source JM Jerome M. Manager Consumer Services Used the software for: 2+ years ### "Jira" January 21, 2023 5.0 It was amazing experience! Pros The Jira software is very useful to us. It allows tracking, measuring, and working collaboratively. We need this platform to be more efficient with our projects. Cons It is be if we can make this platform or software visible or something we can access in mobile devices. Review Source Amitkumar S. Program manager Information Technology and Services Used the software for: 2+ years ### "The best engineering tast management tool" August 31, 2021 5.0 1\. I have used it for task management under Scrum and it's been the perfect tool for that. Pros 1\. Is a part of Atlassian suite, so integrates with Stash and Bamboo 2. Integrates with most chat tools like G chat, Flock, Slack etc 3. Covers entire scrum use case. 4. Lot of flexibility options available 5. Can use JQL to easily draw out a host of data Cons 1\. Some very basic reporting like Work in progress time, blocked time is not shown in Jira. Needs to integrate with paid tools for those. 2. Very complex for new user. 3. No way to find out long term reporting e.g. Quarterly metrics in one place. Review Source Asma A. Senior Test Automation Engineer Information Technology and Services Used the software for: 2+ years ### "Best tool for Managing Projects" May 25, 2022 5.0 Being a Test Automation Engineer and being in the IT industry for more than four years, I've used many different Project management tools, but Jira is one of my favorite tools so far. You can manage all your professional activities on a single dashboard. It provides the best Software development cycle process flow which is easily manageable. Task management is also easy for a cooperate-level team with a high team hierarchy and complex projects.Also those who are following agile approach in their project this tool is the great choice. Pros There are the following reasons due to which I like using Jira software for my projects: 1. Due to it's simplicity and easy to use. 2. It's distinguishing features like people can have an access to it in real time and thus visibility to all at once. 3. It gives a Dashboard summary at a glance and give a full scale progress of a project along with the Gant chart. Cons The following are the downside of Jira. 1. The complete project management tools are not covered in Jira. For example, out of 10 knowledge areas it only covers few and does not include let's say cost. 2. The images cannot be downloaded from Jira. 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