# Page 73 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 73 - Is Jira the right Project Management solution for you? Explore 15343 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15343) [View alternatives](https://www.capterra.com/p/19319/JIRA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 73 - Reviews of Jira ## Showing most helpful reviews Showing 1801-1825 of 15343 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Anastasios T. Software tester Program Development Used the software for: 1-2 years ### "Jira page review " September 26, 2023 4.0 Easy, structured, well organised, visual and really helpful for your every day work. Pros You can easily manage your tasks See the workflow of each taskMake plans with detailReport bugs easily and assign them to the correct personTrack your previous work easilySee data of every aspect of the programSee all the tasks that need to be done in a dashboard Cons Jira has not something that i didn't like. Review Source US Udit S. Software Developer Information Technology and Services Used the software for: 2+ years ### "Simplify Team Collaboration And Help To Track Any Issues In Project Management" April 19, 2023 4.0 Using Smartsheet dashboards, we can quickly summarise metrics from Jira and make project plans to follow up on more complicated tickets as they are submitted. Several reports are available to assist shed light on the performance of the development teams. It can link automatically to a variety of other platforms. Jira allows us to develop effective techniques to make sure everything runs smoothly. Pros It is simple to organize activities and monitor progress because the tool can be customized to meet the unique requirements of each project. Users always have access to a complete view of the status of their projects thanks to a wide variety of tracking tools, including Gantt charts and dashboards. An excellent visualization for analyzing data and other information is provided by various dashboard views. Making projects, epics, tasks, issues, and other things is simple. Cons There are many resources that need to be upgraded, and the Jira mobile application itself needs to be updated. If JIRA offered "suggestions" while creating Gherkin lines, it would be beneficial. Review Source Francesco L. Manager it Management Consulting Used the software for: 2+ years ### "Tool fondamentale per gestione di progetti assegnazione tast e workflow aziendali " March 22, 2024 5.0 Fondamentale. Per gestire progetti. A tutti i livelli e a qualsiasi livello. Utilizzato principalmente in software companies molto spesso e’ utilizzato in integrazione con software atlassian per git ( integrazione diretta e aggiornamento Stati task di sviluppo) . Ha potenzialità infinite. Occorre una certa esperienza per configurarlo al meglio per le proprie esigenze Pros Facilita di utilizzo e capacità di integrazione di ogni attività. Facilita di modellare in base alle esigenze di gestione di progetti. Cons In organizzazioni complesse e dove di gestire molti progetti molto Spesso alcune view aggregate andrebbero migliorate seppure le view sono personalizzabili Review Source Steffan L. Senior Manager Customer Success Leisure, Travel & Tourism Used the software for: 2+ years ### "Project Excellence Tool " October 7, 2023 4.0 Jira is a versatile tool that has enabled us to have a productive project team and process leading to project success Pros Jira can be moulded and used in a variety of different ways to suit your project needs Cons If you haven’t used this tool before it can be rather complex. More training materials need to be released Review Source VR Verified Reviewer Web developer Information Technology and Services Used the software for: 6-12 months ### "Best project management tool" March 22, 2023 5.0 Overall experience with jira is truly amazing and must be recommended Pros From my point of view, we find the best project management tool now, we can assign tickets to anyone and also we can track issues with our tickets, the ticket is basically worked on a project which makes updates about the project status, and has many tools for project management and has many too about customization also, we can also report another person for ticket and assign ticket bout issue ad also we can chat on separate ticket also so this all thing make jira different and must be recommended Cons For your info, jira is not a free tool for tracking this project information we need to pay for this, other things need us to take a little time, that's it no other issue with jira and hose are not an issue just info about it Review Source VR Verified Reviewer Senior Data Engineer Telecommunications Used the software for: 2+ years ### "Run effective scrum and kanban boards for development projects !" March 10, 2023 5.0 Run effective Agile teams ! Pros JIRA helps to run critical development projects using agile methodology . The JIRA helps you with various metrics such as burn down charts , velocity of the sprint etc. , which is key for any projects. It also helps you to inherit the best practice the scrum or kamban follows. Cons The API integration of JIRA to integrate with other application can be tricky . The better documentation could help the users here! Switched from [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) The company felt service now would work better as customer ticketing tool , but jira has got lot to offer. Review Source Frank L. Infrastructure Architect Telecommunications Used the software for: 2+ years ### "One to rule them all" April 2, 2024 5.0 Really great. The tool is highly recommended. Pros Works great for both our development department as a traditional development management tool (creating bugs, features, epics and more) but also for our infrastructure department as a kanban board, work assigment tracking, idea registration and more. Cons Nothing really. We still discover new things to use that help us improve. Review Source VR Verified Reviewer Senior Product Manager Automotive Used the software for: 2+ years ### "Nothing better than jira" October 23, 2021 5.0 10/10 Well i would love to rate it 15/10!!! Have been using JIRA since last 5 years! Pros Helps in planning entire roadmap And daily management of scrum calls. Also helps in managing entire team ETA cycle Cons No integration with mixpanel sometimes feel little handicapped but its fine on overall experience since we use GA Alternatives considered [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Reason for choosing Jira Features Review Source Faruk A. Head of Growth Information Technology and Services Used the software for: 6-12 months ### "Must-have project management tool.. also for marketing teams!" August 19, 2021 5.0 Before using Jira, I thought it was just for IT teams. As I work with marketing and sales, I was really surprised how useful it can be for our team. As we are an Agile team, we can easily plan our sprints, decide about the tasks to perform, and track them. The Kanban board is now a part of my day, and I actually really find it encouraging for my productivity. We are a relatively small team but the collaboration and sharing features are so handy for us. I think we are not using tis product with full capacity but I can say that our IT and Dev teams love it, too :) Pros As a team, we adopted Agile Marketing. Jira helps us a lot with our marketing planning, Kanban boards, collaboration on our tasks - sharing and commenting, checking the progress and more. It is very easy to use and customize. The reporting section is great for more insights and to see the bigger picture. Cons Not sure if it is a big deal for non-tech users/teams but JIra doesn't have Gantt chart by default. You can easily get one in the marketplace but you need top pay for it. The recent price push for the cloud version was impactful but still a good value for this app. Review Source GAP Gretchen Ann P. Marketing Consultant Outsourcing/Offshoring Used the software for: Less than 6 months ### "Recommended" June 3, 2024 5.0 Pros I like the interface and easy its User friendly Cons The features and benefits that I will get from using it Review Source GR Geraldine R. Tester Computer Software Used the software for: 6-12 months ### "Indispensable para los proyectos agiles" September 12, 2022 5.0 desde mi rol de Tester me permite agilizar varias tareas que es lo que se busca hoy en día pues la mayoría de empresas implementa metodología de trabajo ágil, con jira creo los planes de ciclos de pruebas, importo los casos de prueba en formato Excel, ejecuto desde jira y el mismo me da el porcentaje de cómo va dicha ejecución, entre otras más funciones que no solo me sirven en mi rol, sino para cada rol del equipo de trabajo. Pros Me encanta y recomiendo Jira al 100%, lo que más me gusta y utilizo a diario es el tablero para estar actualizada de cómo vamos como equipo (saber si me asignaron una tarea, actualizar el estado de mi tarea esta, y así mismo poder saber cómo van los otros miembros del equipo con sus tareas, si surgió algún bloqueante, si vamos acorde a los tiempos planteados. El tener mi propia etiqueta de rol donde solo muestre mis tareas es genial pues me permite enfocarme mejor. también se agradece la integración con otras herramientas como confluente (esta la usamos para tener toda la documentación del proyecto). sin duda tiene muchas opciones necesarias para hacer un buen seguimiento del proyecto. Cons debería mejorarse el performance pues cuando se llega a una gran cantidad de proyectos (más de 500 en el caso de mi compañía) la herramienta presenta demoras en cargar todo el contenido, pero es entendible por dicha cantidad, en mi caso personal lo que hago es dejar la página cargando unos segundos y listo. Switched from [Azure DevOps Server](https://www.capterra.com/p/177262/Team-Foundation-Server/) la nueva empresa a la que me vinculo maneja jira Review Source AFP Asami Furugaki P. Project manager Internet Used the software for: 2+ years ### "It is good enough to track daily operations" February 2, 2021 4.0 Overall experience with Jira has been good, it helps me manage the daily operation and project with the scrum method on most of my projects. It requires basic knowledge of Scrum and Kanban board but once you get that, it's relatively easy to setup and starts using right away. Pros I like how there are options for scrum board or kanban board, where you can choose whichever you prefer based on the management method you use with your team. Every time I've introduced this tool to a new team, I had to have 15 min quick overview of how to use it after I set them up, but most of the people get it right away. I like how it follows the scrum and kanban methodology, with points, sprints, backlog, burndown feature, etc, it works well for the team who's trying to implement the scrum or kanban method to their work. Cons When I work on a bigger and longer project, I still need to create a Gantt chart but Jira's Gantt chart feature is very basic that there is no way for me to track details of the project. So I usually have to use different tools for the detailed Gantt chart along with Jira's scrum board to track work for each sprint. I also had a hard time duplicating tickets between two scrum boards, when a task belongs to two separate projects and needs to be tracked by both boards with both audiences. Reason for choosing Jira Jira was more feature-rich. Review Source Cem K. QA Automation Consultant Computer Software Used the software for: 2+ years ### "Jira is the "Xerox" of project management" October 12, 2023 4.0 In my use case, Jira is just perfect. When the issue count surpasses 1 million-ish, you are going to hit performance walls. But until then, just awesome. Pros Since it is ubiquitous and extremely well-adapted, support (either via Atlassian or community) is just top notch. Cons Performance. It is NOT performant. It gets the job done most of the time, but it does not scale well. Review Source John G. Supply Chain Managing Officer Research Used the software for: 2+ years ### "Jira is a comprehensive product for better project management. " October 23, 2023 5.0 The experience with Jira has been so astounding both the usage experience and the returns we have seen from using it. It has been easy to adapt into it and we find the interface very user-friendly. In terms of benefits, Jira has elevated our project work in terms of giving us better control over each and every stage of the project. It help us to work together and give our main focus on what is of importance to us. Pros There is alot things we have come to like about Jira after using it for close to 4 years now. Mostly, we find 8t very useful on how it gives us a shared workspace where we can easily connect and collaborate when going about our projects. It is great tool for planning and we are able to set timelines for our work to allow us complete projects as per the deadlines. It was easy to customize it and set it up into a way it conformed exactly to the solution we were looking for. Cons Personally, i fail to find any specifics that i don't like about Jira since i have seen all its features work really well. Review Source VR Verified Reviewer Data Engineer/ Platform Engineer Information Technology and Services Used the software for: 2+ years ### "Jira" November 6, 2021 4.0 My experience with Jira has been short of a life saver. helps understand Sprint time factor, backlog refinement, Sprint planning Pros it is useful for project management and implementing agile method Cons visual content for easy use should be introduce Alternatives considered [Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/) Reason for choosing Jira It's review gave me a confidence to choose Jira Review Source HM Harel M. Senior web developer Leisure, Travel & Tourism Used the software for: 2+ years ### "Jira the professional management software " February 11, 2022 4.0 I work daily with Jira. I use it a team manager, and this tool helps me keep control of the current sprint and plan for future sprints. It saves me the need for meetings as me and the team are working on the same tool and receive notifications on any change. Pros Very easy to setup new projects, views, boards and board columns. Customizable through the use of tags, columns and team management. Once set up, it’s easy for the team to understand what the tasks at hand and for the team manager to assign task. Cons Sometimes opening task in the browser can be slow. Poor support for rtl languages. Working on tasks in backlog screen is cumbersome (the view is too small). Switched from [Redbooth](https://www.capterra.com/p/114953/Redbooth/) Our client’s project manager decided on the switch. Review Source Mariam A. Sales Manager Banking Used the software for: 2+ years ### "The best task management platform for any department" March 25, 2021 5.0 Jira solves many problems because it is a tool that pretty much regulates and normalizes workflow. With the help of Jira, every user knows what the problem is, if that problem is doable, its priority, and deadline. These measurements are crucial for any department to work flawlessly. Pros We use Jira for task management. People from other departments always register their requests/issues on Jira, this helps our team to understand our tasks much more clearly. We have been using Jira for several years, and it is inseparable for our line of duty (IT dept). The best thing is that Jira provides a centralized platform where we can see our tasks, deadlines, and priorities. Cons So far there is nothing particular that I do not like about Jira, since it is highly customizable. The biggest concern that I have for Jira is its reporting features. It would be great to have some KPI measurements prebuilt in Jira, so that we do not have to do it ourselves. Review Source Swapnil T. Software Developer Investment Banking Used the software for: 2+ years ### "JIRA - A fantastic project management tool." August 7, 2022 4.0 I use it every day to handle my outstanding chores and those of my co-workers. Unfortunately, the expense is forcing my workplace to switch to a less expensive instrument that offers fewer advantages. It is primarily intended for teams working on engineering and software. Pros I adore the user interface; it is incredibly intuitive, For being kind and justifiable, I adore it for allowing me to be organised and complete my tasks and projects all of these reasons. Many different functionalities. On a fundamental level, it is logical. several options for modification and adaptation. Connecting to other apps is comparatively simple. Cons Jira lacks an auto-refresh function. The user must reload the website in order to see the most recent Jira ticket update. In the event that a user types a mistake into the search field, the search function should be improved. The cost per user is the sole drawback, in my opinion. At first, it seems affordable, but as usage increases, the cost benefit decreases and robustness is lost. Review Source AG Ajesh G. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Finest application for the Agile software lifecycle" August 15, 2019 4.0 I use JIRA in all the Agile software development for classification and bug tracking for every user with Dashboards. I am satisfied with the JIRA features but I think JIRA needs to provide more integration towards CICD tools so that user can get more idea about the bug tracking. Pros Easy to create Agile dashboards to track bugs in different development life cycle. We can also extract informations regarding the user specific tickets created and worked for any period of time. Also we can attache documents to gives an entire idea about the the bugs and time tracker in comment section provides how much time it takes to fix the bugs. In the software industry JIRA is one of the widely used Bug tracking platform. The idea of classification of tickets like EPIC,Task are very useful to identify the work load needed for that ticket. Cons Need exact date and time of the ticket creation and comments when the ticket gets older, right now it describes like the ticket is "created more two weeks ago". JIRA also needs to integration with CICD tools for more information regarding the bug tracking and fixing. JIRA should provide a dashboard for each user how much time he worked on a ticket to track the overall work time and also it will be very easy for the Administrator also. Alternatives considered [Redmine](https://www.capterra.com/p/212445/Redmine/) Reason for choosing Jira JIRA provided more features for the Agile development Lifecycle that suited our work environments and continues to give more features everyday. Switched from [Redmine](https://www.capterra.com/p/212445/Redmine/) Redmine lack Agile development life cycle features like an effective dashborad , exact classification of tasks and the work time logging. Review Source Vinod K. Project Manager Construction Used the software for: 2+ years ### "Project Management for Everyone" November 13, 2022 5.0 I have used it from issue tracking , agile management and now with Jira work management you can do waterfall management also. Pros With its simplicity JIRA can be used by all kind of users Engineers, IT, HR, Finance. I have seen its growth from bug traking to kanban to scrum and now business projects. No other tool has this simplicity and versatility. Cons limitation of scheduling, roadmap and timesheet. Alternatives considered [Oracle Primavera Cloud](https://www.capterra.com/p/145503/Oracle-Primavera/) Reason for choosing Jira JIRA flexibility is good. UI UX is great. Scalability on cloud. Easy deployment Switched from [Primavera EXPRESS](https://www.capterra.com/p/241400/Primavera-EXPRESS/) Primavera is not user friendly with poor UI UX Review Source ES Eka S. Administrative Clerk Architecture & Planning Used the software for: 6-12 months ### "Jira easy project management" February 20, 2021 5.0 Jira app has better features that let you manage a project or even several projects. Jira also comes as a fairly comprehensive problem tracking tool with integration into various types of platforms. This makes them more suitable for complex and large-scale management. Pros the task assignment feature is equipped with an interface regarding the workflow being run. This makes team members, even other teams, know the progress of a project. Scrum and Kanban boards. With this feature, it is easier for a team to brainstorm. This feature is intuitive enough so that each team member can collaborate with each other to determine their work priorities. Not only that, team members can also find out about various problems from other members that were obtained during the process. There is a roadmaps feature that can let team members know about the future. With roadmaps, team members will be more focused on what they are doing. In fact, the team leader can have complete control over the various jobs that are done. Through roadmaps, the team leader can see a complete picture of the project, making decision-making easier. Jira can Connect with other applications easily, they have a lot of templates and then they have a strong community to make this software to be understood, lastly, this software has a good design, so simple, so clean and is easy to use. Cons Support for using a slow website, sometimes it takes too long to access the website, there are still errors in these new features which are very unfortunate because these new features are very useful to facilitate project management and lastly the prices are less competitive Review Source MHM Mashudu Hilary M. Freelancer Computer Software Used the software for: 6-12 months ### "Useful but Difficult " July 8, 2022 5.0 Jira has a lot of features that I have found very useful however it can become really complicated due to a number of reasons which might make it cumbersome and overwhelming for new users. Pros I love how it can be deployed on a diverse range of operating systems and this is very advantageous for software users on different platforms. The software comes with an impressive assortment of different languages to choose from and I think this is a really great feature when we put non native English speaking users into consideration. Users have the liberty to personalize a lot of articles as the software is highly customizable and in particular I love how I can even create custom workflows. I like how the software offers seamless intergration and collaborates with tools like confluence which helps me plan and run my project more coherently. Lastly, I really appreciate how the software is great at issue management, bugs can be tracked and recorded which gives me an eyeshot of all the items in my backlog so that I can prioritize which features to work on. Cons First and foremost, I have found that the software comes with an overwhelming amount of features which can make task management very difficult, particularly for new users. In addition to this, the software is difficult to set up and to get used to as well. I found the user interface to be complex and this in turn makes task management to be a bit difficult. The default configuration is quite tricky and as a result presents a steep learning curve. Review Source LM Lilian M. Senior Customer Associate E-Learning Used the software for: 2+ years ### "Jira is great for bug reporting purposes" November 6, 2023 5.0 It has been a great experience for me and my team, for bug reports specifically. Pros How easy it is to track the progress in bug reports from the support side. It is the perfect tool for support and engineering to work together to ensure customer satisfaction, and effective resolution of failures in the platform. Cons Overall the platform is user friendly. However there are instances in which I find it a little difficult to navigate through the dashboards. This depends on how many boards/projects there are in the organization and how big the team is as well. In our case, we have multiple teams working in multiple bug reports, which makes the dashboards much more complex. Review Source Thomas B. CEO Financial Services Used the software for: 1-2 years ### "Must have project management tool for software an product development." September 25, 2023 5.0 Very positive and I wouldn't switch to any other tool as long as I am doing software development. However, if you are a smaller agency, I would suggest switching to a smaller and less extensive tool. Pros Ease of use and simple UI made Jira stand out vs their competitors. Furthermore, the extensive workflow / permission configurations can at first seem overwhelming, but if configured and deployed correctly, you can save 100s of hours in project management for a long term project. Cons The loading speed of creating new tasks or clicking and dragging tasks can becoming annoying and time wasteful. Additionally, if you are new to Jira it can be quite overwhelming and the learning curve is quite steep. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Review Source SB Shelly B. Software tester Information Technology and Services Used the software for: 2+ years ### "Jira the test management tool" April 21, 2023 5.0 Jira is an ultimate tool for project management and with the extension to link with test rail , test first and other test execution tools it is very convenient to use and integrate in any project. Pros The most important feature of JIRA is the ease in which epics , stories, tasks , subtasks can be created and tracked.When the project is broken down in such part it is highly unlikely that something is left.Dashboard and Reports are really helpful during project planning And execution. Cons Jira should give the option of text to speech so that user can report a defect quickly.It will be easier for the user. Review Source Similar Products Featured