# Page 75 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 75 - Is Jira the right Project Management solution for you? Explore 15343 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/19319/JIRA/reviews

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Jira

4.4 (15343)

[View alternatives](https://www.capterra.com/p/19319/JIRA/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 75 - Reviews of Jira

## Showing most helpful reviews

Showing 1851-1875 of 15343 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder’s Associate  
Apparel & Fashion  
Used the software for: 6-12 months

### "Jira Review"

November 1, 2023

4.0

It has helped us to align as a team and maintain ownership over our tasks. It has also enabled us to prioritise better and split or share tasks if required.

Pros

Jira helps all teams in the company to align for the size of company we are. The business team can see what happens in tech/product and the tech/product can see what’s going on in the business team. Visibility is key to provide feedback on both ends.

Cons

It has to be set up by an admin, it’s less flexible for the team to take ownership over.

Alternatives considered

[Miro](https://www.capterra.com/p/128955/Miro/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Notion](https://www.capterra.com/p/186596/Notion/)

Reason for choosing Jira

Price and a product already used by another team.

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)

Kanban was more suitable in Jira and the product/tech team wanted visibility.

Review Source

LL

Lawrence L.  
Lead Producer  
Computer Games  
Used the software for: 2+ years

### "Jira is great PM tool for medium to large game development projects"

February 8, 2022

4.0

Pros

Overall, I really like the flexibility that Jira provides. The one feature that I most appreciate when I use another PM tool is built-in support for Fix Versions. Being able to assign a fix version for a sprint and for each build, makes it easy to see all the tasks and bugs that are in a given full release or an individual build.

Cons

A lot of folks, especially artists, have a general disdain for the Jira UX. It is not as ergonomic, clean, and tactile as Trello or Basecamp. I would love it if there were a way for Boards in Jira to be as simple and powerful as boards in Trello.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[P4 Plan](https://www.capterra.com/p/160025/Hansoft/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Jira

Jira was simply more powerful when it came to critical QA search and reporting needs. We still use both Trello and Asana for other sub-teams but I would like to standardize on Jira over time.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Trello did not have the reporting and searching capabilities that we needed for bug workflows.

Review Source

Sai R.  
Client Project Manager  
Internet  
Used the software for: 2+ years

### "Powers project management and excellence "

July 22, 2023

5.0

Jira’s automation features are exceptional

Pros

Jira is the ultimate platform when it comes to project and product management, it enhances collaboration, and increases productivity across multiple stakeholders. Jira has excellent services and support along with its automation capabilities

Cons

The UI can be static and rigid and less dynamic when compared to some competitors

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Automation and services

Review Source

AP

Alvaro P.  
Technical Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Una gestion de proyectos mas agil y colaborativa."

September 21, 2023

5.0

Para gestion de proyectos de desarrollo de software es una herramienta super completa, ademas de poder integrarse con bitbucket de manera nativa, hace que las demas integraciones que no sean nativas (como pasa entre otras herramientas) quede en el pasado.

Pros

La capacidad de integrarse con diferentes herramientas y su motor de workflow, sumado a los tableros de distintos tipos tanto para la gestion de proyecto (kanban y gaant) como los que se utilizan para informes de carga de trabajo, tiempo y etapas de proyecto.

Cons

La traduccion en español no esta completa, necesariamente hay que utilizar en ingles para tener acceso correcto a todas sus funciones sin confusion.

Reason for choosing Jira

Capacidad de integrar con varias soluciones.

Review Source

VR

Verified Reviewer  
Data scientists  
Computer Software  
Used the software for: 2+ years

### "Easy your project management with JIRA"

May 18, 2023

5.0

It's a must have software. It should have in all organization as it support project management, time tracking, documentation support etc. It helps me a lot through out my professional journey.

Pros

It is easy to use and it provides almost all functionality that is require to manage project. Like your can tracks time spending by your employees, can make target timelines etc.

Cons

I can say that there is nothing major issues I have face till date.

Review Source

Daniel C.  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "All in one Project Management solution"

May 18, 2022

4.0

Pros

I like the scalability and collaboration capabilities of JIRA, we started small with a team of 8 for JIRA with free trial, as we grew we could easily scale and adapt JIRA for complex use cases and project management Agile project management cannot be done better with any other software out there

Cons

Lack of predefined templates which team can adopt is what I felt can be improved for JIRA

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Rally](https://www.capterra.com/p/170545/CA-Agile-Central/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Switched from

[Zoho Sprints](https://www.capterra.com/p/169569/Zoho-Sprints/)

Collaboration and knowledge base capabilities of JIRA made us switch to JIRA

Review Source

Dulvin W.  
R&D Engineer  
Computer Software  
Used the software for: 2+ years

### "JIRA as the project management software is the best"

September 29, 2021

5.0

JIRA was a welcome move from our internal project management system. This helps to easily create dashboards which could be used to manage projects very easily.

Pros

The ease of use. Its easy for anybody who has least technical knowledge to operate the basic features. You can create dashboards to highlight your project outcomes and it makes it so easy to figure if something goes wrong related to projects

Cons

Somewhat complicated when going in to the internals like queries. Need some training for advanced stuff

Review Source

Malcolm B.  
Co-founder  
Computer Games  
Used the software for: 1-2 years

### "Jira Review"

June 13, 2022

5.0

My experience with this software has being a wonderful experience with no problems.

Pros

JIRA is free to use for small teams like mine, which I appreciate. The cost for huge enterprises is also really reasonable. This program allows me and the rest of the team to communicate more effectively. It makes meeting deadlines a lot easier for us. This is because everyone knows when a task begins and when it must be completed, all thanks to Jira's scheduling Features. When developing software, the most important thing to remember is to prioritize each and every job. This capability is available in Jira, and it is quite useful to us as we work on our projects. There is so much to praise about this software, But I'll end here.

Cons

From my experience, this software has no Cons. Yes its that good.

Switched from

[Airtable](https://www.capterra.com/p/146652/Airtable/)

I Just wanted to try something new.

Review Source

JW

James W.  
Business Transformation Manager  
Computer Software  
Used the software for: 2+ years

### "How our Dev Team is run/managed"

March 13, 2023

4.0

It's really positive, and the Dev team like and need it to give the structure to their work and sprints.

Pros

We've recently enabled the Advanced Roadmap function which has been crucial in getting visibility on a huge project that spans all teams in the business.

Cons

The UI can be a little clunky in trying to find where things need to be edited, with many screens similar but slightly different which can be frustrating to navigate when administering the system

Alternatives considered

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Reason for choosing Jira

It is more development centric, and market leading. We invest in tools that are the best for what they are needed for, rather than one size fits all.

Review Source

MP

Moss P.  
Key accounts manager  
Consumer Services  
Used the software for: Less than 6 months

### "My review "

February 15, 2022

5.0

I love how I can keep track and organize my work with Jira

Pros

I love such features like calendar management, task progress tracking and percent- complete tracking because it really helps me to be up to date with my work.

Cons

They need to add more features that would help us to save and store our work.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Jira

Quality service

Review Source

SK

Sanjay K.  
Business Builder  
Information Technology and Services  
Used the software for: 2+ years

### "Fantastic tool used till date for project management and tracking. "

March 10, 2023

5.0

Pros

It will help you do a micro management at the individual level in tracking the performance on the tasks performed by the individual. The morning stand up meetings without the tool is complete no no.

Cons

Nothing much, its all good and very satisfied, cannot think of working without it.

Review Source

hE

hamza E.  
developpeur web  
Computer & Network Security  
Used the software for: 2+ years

### "Streamlined Project Management Powerhouse for Diverse Workflows"

October 30, 2023

5.0

A widely recognized computer system that allows for problem tracking and project management, meets project management needs and provides many dashboards..numerous built-in reports, dashboards, and charts, which help in visualizing project progress and tracking team performance

Pros

It gives a lot of customization, allows work to be organized, and gives many solutions .It enables the problem to be resolved as well as an integrated system

Cons

It is not available and is not very popular, which does not provide many copies. In addition, it does not work with artificial intelligence

Review Source

VR

Verified Reviewer  
Lead Engineer  
Computer Software  
Used the software for: 2+ years

### "Must Have tool for managing a task"

March 22, 2022

5.0

Pros

Everything feature in JIRA is very well designed and developed.

Cons

Nothing as of now i see based upon my usage

Alternatives considered

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Review Source

SR

Sandeep R.  
Quality Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect project/issue tracking tool but needs few improvements."

November 16, 2020

4.0

JIRA is the perfect solution for issue tracking. It has all the best features we could expect from such a tool. Despite all those features it lacks few basic features like copy or cut rows while writing test scripts. It doesnt have regular updates in features and stuck with same features for long time. It needs few improvements to make it the best tool.

Pros

We use JIRA everyday to track issues, feature updates, IT requests etc. It is easy to use and has lot of useful features such as making tickets visible to selective teams. We can also hide comments to restrict from our clients. We can prioritize tickets and set target date for the tickets to be address as per requirement. It is integrated with Outlook, such that we can receive timely updates on activities done on any ticket. We have the option to create dashboard for better analysis of team work or project activity. We can easily import test scripts from excel sheets with help of third party tools like zephyr.

Cons

Setting filters cannot be easy sometimes and might not retrieve desired output every now and then. Exporting tickets to excel messes up the format and is hard to read or understand. Adding steps and creating test scripts in jira is tedious since it doesn't have important feature like cut or copy rows.

Review Source

Sushant G.  
Analyst  
Telecommunications  
Used the software for: 2+ years

### "Best project management tool..!!!"

April 18, 2021

4.0

Overall jira is the best management tool either it is working on agile,scrum projects or simple projects. It also helps in managing different teams in same organisation and keeps watch on time management.

Pros

Jira as whole is very much impactful, but most imapactful feature is easy to raise any bug,ticket for new feature,etc It doesn't requre any specialization to understand,use and have control of every task on it. each and every team in an organisation either it be support, marketing ,r&d,etc works with each other in very professional manner using this software. Integration with this software is not difficult, but one require proper plan to be setup before manging jira. One of the other feature is many api available for different purposes which makes this software better than all others.

Cons

If we see there is not much we could say in dislike. But one concern is that sometimes it takes a little long to fully load data even in good internet connection, may be it is beacause of the other integrations with jira but still it is heavy on processor sometimes.

Review Source

MS

Maria S.  
Program Management  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Program Management"

March 12, 2023

5.0

Exceptionally self-persuaded and showing superb critical abilities to think great working information on Word, and PowerPoint.

Pros

The most significant component is Jira adjust, which is a module that assists you with understanding the headway that is made against every epic.

Cons

While Jira is great to continue choices, suppositions and goals, it ought to never be utilized to pass on data avoiding the discussion.

Review Source

Vikram K.  
Lead - Testing  
Hospital & Health Care  
Used the software for: 2+ years

### "Best Project Management with a top notch features"

March 5, 2022

5.0

JIRA is a fantastic tool for improving team collaboration in Agile projects. It's simple to use and understand. Sometimes, especially with cloud-based versions, connection might be an issue. JIRA is unquestionably more valuable than its flaws.

Pros

Jira is the most widely used software development tool among agile teams. Jira is used by teams ranging in size from two to 20,000 to manage every stage of their process, from planning to shipping and releasing. Teams may use native roadmaps to organise their work and keep track of the big picture. With a few clicks, Jira's no-code automation engine helps teams to save time and gain power by automating any operation or process. And, with a free edition, teams of up to 10 members may use all of Jira's features for free, forever.

Cons

The results of the activities can be a little shaky at times, but nothing to be concerned about. Also, while availability may certainly be enhanced by using a private cloud, there are still some hitches here and there. I believe bug tracking is the area that can be improved the most. Don't get me wrong, it's nice, but it could be so much better with just a little adjustments here and there.

Review Source

SJ

Sreekumar J.  
Co-Founder  
Information Services  
Used the software for: 1-2 years

### "The best way to synchronise requirements, roadmap, agile roadmap, scrum, reporting and much more in a single solution"

July 10, 2018

5.0

Pros

I have been working in information technology field for more than twelve years. For a long period, I was a big fan of Bugzilla. However in my previous company, when we have migrated to Atlassian Jira, it was a very difference experience. When the entire organization moved more in to agile, the product also changed priorities around understanding customers' problems. The migration was tough as we were not in a position to ignore the requirements from our users. The import functionality helped us a lot and thanks to our engineering team to put huge effort in doing research on Jira. I love the way information is organized across, projects, boards with decent agile reporting capabilities. Being in product management, I have enjoyed the flow of user stories, backlog review, estimation, roadmap and Atlassian Jira's functionality to customize workflow. The transparency which Jira brings to the product management team is a big plus. What we are working on, what is going to come next and when, what is in the pipeline are a big relief to any customer facing product development organization. Another beauty is the categorization of user stories and epics, which helps the product owners to start filtration of issues at the entry level itself. The knowledge handover from product team to other teams collaborating for product success ( Eg:- CS, Marketing) became seamless with Jira. The dashboards are great for monitoring purpose. Finding Jira, an effective and comprehensive solution to ensure that every action in a user story is accounted and traceable across the product life cycle without loosing the goal of delivering iterative and incremental value to customers, as fast as possible.

Cons

I like learning new things. Jira require good learning and is not a very light tool. The user interface act a bit confusing sometime. Setup, project/workflow creation, user management etc. are tough tasks and require brains from Dev ops with good knowledge of agile practices.

Review Source

VR

Verified Reviewer  
marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "o impacto das ferramentas de colaboração no Jira."

October 18, 2023

5.0

Acho muito poderosa para gerenciar projetos.

Pros

pode ser complexa para iniciantes, mas com treinamento fica fácil. O mais impactante depende das necessidades, sendo o gerenciamento de tarefas comuns e os relatórios personalizáveis valiosos para análise.

Cons

A curva de aprendizado inicial pode ser complexo, ainda mais para iniciantes.

Review Source

DT

Dominika T.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "If you love Agile, you will love Jira"

September 28, 2022

3.0

If you love Agile, then you will love Jira. Simple as that. I found Jira much more likeable while using it with complete control over the boards and members. If you are an employee, then you might get frustrated sometimes.

Pros

The board with my tasks was very clear and easy to read or manage - but only if I had full access because you do not have full access to your tasks; it gets annoying to ask someone to change every little detail in your board.

Cons

A lot of steps while managing tasks. A lot of additional tools and options can bring chaos. Jira deleted the gamification effect from the minor achievements. Problems with managing my board (too small influence on my board while I'm just an employee), too few reminders and memos.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Review Source

TO

Tom O.  
Mechanical Engineer  
Utilities  
Used the software for: 2+ years

### "Jira Jigwe for 24.7.365 PPM"

December 4, 2023

4.0

Pros

Jira Platform allows me to save time and effort by automating manual tasks when managing projects.

Cons

I only dislike that Jira lack offline access unlike Changepoint Daptiv.

Review Source

MZ

Muhammad Z.  
  
  
Used the software for: Less than 6 months

### "Jira is a project management software"

August 2, 2018

5.0

Pros

Jira is a task administration programming that is very mainstream among numerous organizations. With an extremely high score of 9.4/10 and client fulfillment at 99% it is as of now one of the best 3 best task administration arrangements looked into on our site. The primary spot in this class is held by Wrike which has an aggregate score of 9.8/10 and is the champ of our Best Project Management Software Award for 2017. You can experiment with Wrike for nothing here. You can likewise contrast Jira and Wrike and see which one is better for your organization. Jira is intended to enable clients to catch, dole out, and set needs to their work. It enables you to deal with the entire procedure of use improvement ensuring that everything is secured, from idea to dispatch. Its straightforward, natural interface empowers joint effort with partners and enables you to take care of business in a viable way. Jira tailors itself to fit to the necessities of the business and gives fantastic help to finish everything. The level of customization enables the product to properly fit distinctive business needs. This product can be utilized by an organization. I have designed JIRA to be utilized by distributing organization, by law office, and obviously, IT organizations. What's more, it was conceivable to make everybody content with what JIRA gives. Despite the fact that occasionally it was difficult to encourage individuals how to utilize it, following multi month or two they couldn't recollect how they lived without it.

Cons

Jira is an amazing programming, however with a lot of capacities comes a large group of devices and assignments to learn, especially for new clients. As of late JIRA refreshed its outline. My clients whine about new outline, I get insane when I can't discover things. Furthermore, JIRA wouldn't like to stop at that and is refreshing its plan further and further. I would truly incline toward that they glance through bugs that were raised on comunity entryway and accomplish something in regards to new highlights as opposed to doing configuration refreshes. It is imperative to realize that Jira gives us awesome help to the client, and their consideration is a need, however ordinarily they don't figure the issue. It is a component to survey in Atlassian. - The prologue to Jira's reality is required to be as mysterious as its interface and execution. Actually it is intricate to fabricate channels and move around in the application when the client is new. - You need to run a right download of the reports toward the finish of the month or toward the finish of the week, the reports are conveyed in spreadsheets, however with an introduction that fails to impress anyone, thusly, when setting the dates they ought to have pretty much days so you can play out the download effectively.

Review Source

AG

Andrew G.  
Software Engineer  
Insurance  
Used the software for: 2+ years

### "Software Engineers Perspective"

August 31, 2022

5.0

I use Jira daily. We used to use rational clear questions to track defects and there is no comparison. I have been using for about 8 years now and I absolutely LOVE it all around

Pros

It let's me see one view of everything I need to keep track of work across all teams. It's conveinent, easy to use and easy to configure. All around 10 out of q0 for me.

Cons

There isn't anything I can think of that I would change

Reason for choosing Jira

Superior all around

Switched from

[Rational ClearQuest](https://www.capterra.com/p/233265/Rational-ClearQuest/)

Lack of features/ functionality

Review Source

Stever Jose G.  
PMO  
  
Used the software for: 6-12 months

### "Control of hours management for services and projects"

July 25, 2018

5.0

Have a better control of the hours of each project to measure profitability Have a clear picture of the hours executed by the collaborators, facilitating decision making when mapping a person in other activities. Facilitate the online client that can see the progress of their requests The power of the reports is very good It has an integration with Power BI that we have not exploited yet but it will be the next steps.

Pros

Have an organization in the projects and services provided by the company to measure the profitability of them. The reports modules to measure the speed of the work teams. Have a detailed control by activity for the consumption of project hours For cases of customer service, the power to share the information online and live consumption of hours and progress of the tickets generated to solve events. The customization of fields to adapt them to the functionalities and requirements of the company. The ease of creating reports based on the declared queries. Make a general dashboard for the whole team and that the management line can edit, customize and share specific dashboards with different metrics. The integration that you have with Project Server and Project Server Online of 365 facilitates the administration of projects and the record of hours per activity is reflected in both platforms by the time sheet

Cons

The addon to integrate project Server Online asks to deactivate the module of hours and in my current case is basically the corde of use. so we were willing to sacrifice integration hoping to have a response from the manufacturer that we can do to integrate Project Server Online. If there are several admins and use different languages when one of them creates the types, subtypes or queries, the other user gets complicated when palicarlo because they are created in another language. example task - tarea

Review Source

SB

Sunil B.  
Project or Program Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Best bug tracking tool"

September 24, 2023

4.0

I am a employee with 13 years of experience in IT sector. I have used JIRA for more than 10 years.

Pros

The kind of different features it gives user to track all developments or issues related to applications is phenomenal. I have been using JIRA from past 10 years . Many things improvements have been adopted by JIRA . May be this the reason for it to rule the market. JIRA can be integrated with SSO - JumpcloudJIRA is easy to understand and useJIRA is robust application

Cons

A light version of JIRA application should be available for users

Review Source

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