# Page 8 | Jira Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Jira the right Resource Management solution for you? Explore 15361 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/19319/JIRA/reviews --- Jira 4.4 (15361) [View alternatives](https://www.capterra.com/p/19319/JIRA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 8 - Reviews of Jira ## Showing most helpful reviews Showing 176-200 of 15361 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SV Shameek V. Sr. Engineer Automotive Used the software for: 2+ years ### "A Powerful Tool for Project Management" March 27, 2025 5.0 My personal experience has been wonderful as JIRA helps me customise workflows to suit my team’s needs. Its integration capabilities with other tools make collaboration seamless Pros JIRA is the most flexible tool for project management. I can use it to track the status of my projects or I can use it to plan for the future Cons There is some learning curve to it and hence it needs training plans in place. Additionally, some advanced functionalities require expensive add-ons. Review Source VR Verified Reviewer Software Engineer Education Management Used the software for: 2+ years ### "Best For Team GTET" August 8, 2025 5.0 Best for collaboration and activities tracker for whole team and also manages appraisal on the basis of task done and story point Pros It has feature of bulk task update, manage task more efficiently, it has best customer support , it's easy to track other's activities , helps in collaboration. Cons It's take so much ram to run if multiple tab of jira is running , which slows down personal computer. Review Source SM Sampad M. Software developer Information Technology and Services Used the software for: 2+ years ### "Developer friendly tool" October 30, 2025 5.0 Jira helps our team to stay organized, track software bugs, and deliver update faster. Reports provides by Jira like burndown charts helps to identify delays. Pros I like Jira because of its agile and sprint management. Jira provides detailed insight into task progress and bug tracking. Cons Jira's setup is complex and not beginner friendly. The UI is also overwhelming with too much feature. Review Source DS Darren S. Product Owner Computer Software Used the software for: 2+ years ### "Jira is the industry standard for a reason!" December 26, 2025 5.0 It is the industry standard for a reason! It just works and can be used in simple or complex configurations. Pros It is the industry standard, so everyone knows it. It is highly configurable, and integrates well with other Atlassian products. Cons It can be cumbersome for non agile projects. There is a steep learning curve, so if someone isn't familar with Jira, it can take them a while to become proficient. Review Source TK Tim K. Chief of Staff Hospital & Health Care Used the software for: 2+ years ### "Powerful, configurable tool for managing projects and tasks" January 5, 2026 5.0 Pros There's no other tool I'd rather use for managing the management of tasks and projects. I love the customization and rich features, especially the powerful automation tools. Cons I don't like how often they roll out changes, seemingly implementing them only for the sake of "continuous deployment". The user interface is constantly changing and often the changes ultimately get rolled back months later. Review Source PS Preeti S. Sr SDET Information Technology and Services Used the software for: 2+ years ### "Good test management tool" April 12, 2026 5.0 Pros Easy test management tool, can be integrated with different automation tools. We can reliably use for end to end test management tool. Cons Api key limits to integrate with test automation. Zephyr also needs manual with and interrupt with direct integration with the automated test. Review Source Adelia D M. Senior Field Service Engineer Machinery Used the software for: 2+ years ### "Build your dream team with Jira. A groundbreaking tool for project collaboration." March 11, 2025 5.0 Jira has offered me and my work colleagues a very fantastic overall experience helping us to manage our projects perfectly. It has phenomenal functions that allows us to plan effectively for our projects. Jira has collaboration features that enable us to become more productive by working together on our projects. Pros Jira offers incredible task planning functions which help us to organize and streamline our projects work. It also has very powerful data safety and protection features which ensure complete safety and privacy of our projects information and details. Jira provide us with excellent team communication and collaboration tools that help us work conveniently together on our projects. The task tracking tools makes it easy to monitor the progress of our projects and identity any areas that are lagging behind. Cons We have not seen any problems with Jira yet. It has very impactful features that has not given any troubles. Review Source HN Hlengiwe N. Senior Business Analyst Information Technology and Services Used the software for: 6-12 months ### "Jira - best tool for planning" October 22, 2025 5.0 It is an effective tool for software development and related projects, but only if Agile/Scrum methodology is being used. In essence, it's excellent for planning, arranging, allocating, and time-boxing tasks. Pros You can set deadlines, keep track of release dates in a calendar-style view, and monitor dependencies with the interactive tools provided by the timelines. Cons I would say that Jira has a slightly complex interface for non-developers. It also doesn't have certain features for example Gantt charts. Review Source jK julia K. Comptable Construction Used the software for: I used a free trial ### "Un outil complet mais qui demande un peu de temps pour s’y habituer" April 16, 2026 4.0 Dans l’ensemble, mon expérience avec Jira est positive. Une fois qu’on comprend comment ça fonctionne, c’est un outil très pratique pour travailler en équipe et rester organisé. Il peut sembler compliqué au départ, mais il devient vite indispensable pour gérer des projets efficacement. Pros J’ai vraiment aimé la façon dont Jira permet d’organiser les tâches et de suivre l’avancement des projets. Les tableaux (Scrum ou Kanban) sont clairs et pratiques au quotidien. C’est aussi super utile pour gérer les bugs et garder une bonne visibilité sur ce que fait l’équipe. Les possibilités de personnalisation sont un vrai plus. Cons Au début, Jira peut être un peu intimidant. Il y a beaucoup de fonctionnalités, donc ça prend un peu de temps avant de s’y retrouver. Certaines configurations sont aussi assez complexes, surtout si on n’a pas l’habitude. Par moments, l’interface peut sembler un peu chargée. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) J’avais besoin de fonctionnalités plus avancées, notamment pour le suivi des projets et la gestion des bugs. Jira offre plus de possibilités de personnalisation et convient mieux aux projets un peu plus complexes. Review Source VR Verified Reviewer Student Computer Software Used the software for: 2+ years ### "A solid tool once you get used to it" November 10, 2025 4.0 My experience with Jira has been positive overall. It took time to understand, but once I got used to it, it became a reliable tool for organizing work, tracking progress, and improving team collaboration. Pros Jira makes it easy to manage tasks with boards, automation, and strong integration with tools like Slack and Confluence. It’s flexible and can be customized to match your team’s workflow, which helps improve productivity and clarity. Cons Jira is hard to learn at first. The setup process is confusing, and some features like burndown charts require extra effort to configure. New users may feel overwhelmed without proper guidance. Review Source JW Joe W. CEO Biotechnology Used the software for: 2+ years ### "Great for project management" April 21, 2025 4.0 Overall fantastic, especially the free version for small teams. This is hugely useful and I recommend it over a lot of the competitors like monday.com or building your own version of Trello. Pros Simple to use, it is the industry standard and it works fantastic for tracking software development projects Cons At scale it gets slow and buggy. I’ve used the free version, premium subscriptions and enterprise plans at multiple organizations. The only negative experiences I have had is when using it with over 200 users the system gets slow and while there are multiple people making edits in real time across projects, the system Can need to be refreshed very frequently so without automated refreshes, sometimes you will be editing a ticket while someone else is editing it and it can cause some hiccups Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Jira It’s the industry standard and the easiest to use. Review Source KH Kira H. Contributor, Inddpendent contractor Marketing and Advertising Used the software for: Less than 6 months ### ""No More Lost Tasks" " April 30, 2026 4.0 My overall experience with Jira had been very positive. It has transformed the way our team handles tasks by bringing everything together into one clear visual space. Before using it,things often got lost in emails or chat threads, but now we have a clear record of every project's history. While it took me a little while to get used to all the different menus and settings, the payoff in terms of better organization and team transparency has been well worth the initial learning curve. Pros What i like most a out Jira is the incredible ability to provide a single source of truth for the entire team. The Kanban and Scrum boards make it very easy to visualize exactly where a task stands- whether its in progress,stuck,or ready for review-without needing to send constant update emails. Cons what i liked least about Jira is that it can be quite complex for beginners to learn at first, and the initial setup takes some time to get exactly right. Review Source HE HylN E. Product manager Financial Services Used the software for: 2+ years ### "Very good product management tool" November 3, 2025 5.0 It is a very good tool for managing all aspects of development teams, and I find it incredibly useful in my day to day as a product manager Pros Jira is really great took to use when you are managing complex development teams where you need to manage very granularly but also be able to aggregate important management reporting. Cons It can be fairly unwieldy and if you are not experienced it can be easy to mess things up or get lost in the extensivness of the tool Review Source VR Verified Reviewer Events Manager - Corporate Events Computer Software Used the software for: 1-2 years ### "Ticketing Made Easy with JIRA" February 25, 2026 5.0 Pros JIRA is easy to use and keep a track of tickets raised by teams. It allows easy tea collaboration and project management. Cons Nothing as such. For us JIRA is working well, we use it for collaborating with Legal, Creative, DevOps and other teams. Review Source TF Tiffany F. Threat Intelligence Analyst Information Technology and Services Used the software for: 1-2 years ### "Jira Review " January 19, 2026 5.0 I’ve used other software/platforms, like planner and be far Jira has a better user friendly interface. 10/10 Pros I like that it is a collaborative space for my team mates and I to share and view task progress and escalate accordingly. Cons I don’t generally have any dislikes about Jira per se. it is actually great for collaboration and tracking tasks. Review Source KM Krishna M. Lead Software Engineer Information Technology and Services Used the software for: 2+ years ### ""Great software with plenty of extensibility"" February 28, 2025 5.0 Jira is really helpful as it allows me to easily create and track issues.it helps me work closely with the engineering team keep an eye on ticket updates. Pros Jira is incredibly flexible and it is tailored to fit the needs of our teams and workflows.l like how user can track the issues using epicor releases. I also use Jira tool to manage our sprint board as we work on Agile.we do use Jira intergred with test Rail to have the test cases linked to the particular Jira. Cons Jira is great and it provides the necessary options. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) It is full of varieties of customization of workflows Review Source Simon M. Legal Assistant Legal Services Used the software for: 1-2 years ### "Best-in-class and reliable project management and workflow automation tool." February 26, 2025 5.0 Jira has made a tremendous work in streamlining our workflow automation ,collaboration and case management. Pros The best part about Jira in our company is we are able to create ,assign and monitor issue through customizable workflows.Tracking legal cases ,client matters and court deadlines is fast and easy.Generate reports for client billing and cost management. The great dashboard helps us to visualise legal risks and pending compliance actions.It automates workflow processes make them more manageable for us and reduces a huge amount of manual work. Cons I find it having a big learning curve for a new user since it require a lot of learning to be able to use most of its features effectively. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Jira have powerful and reliable automations Review Source PJ Posh J. US IT LEAD Insurance Used the software for: 2+ years ### "Jira - a great tool for Tech/DevOps/Product Teams" March 7, 2025 5.0 I am quite pleased with the tool and will continue to utilize it until the Procurement Team forces me to replace the tool. The cost is very reasonable for productivity and the integrations that the tool facilitates. However, the procurement team considers the cost a bit exorbitant and I have to justify the continued utilization every year. Pros Scalability and the abundance of tools they offer to resolve many pressing use cases. Cons The reporting is limited to 365 days past the current date. This limitation is very frustrating and restrictive at times. Alternatives considered [Remedyforce](https://www.capterra.com/p/110648/BMC-Remedyforce-Service-Desk/) Reason for choosing Jira Scalability, Number of Solutions, Existing Integrations into tools already in use on our infrastructure, Ease of configuration and implementation Switched from [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) More Bang for the Buck = solved for more pressing use cases in single tool Review Source MA Martin A. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Jira a Powerful Tool For Team Collaboration and Task Management. " March 8, 2025 5.0 Jira is flexible and high customizable allowing our teams to streamline their work. Integrates seamlessly with other tools and services thus enhances our productivity and support a connected ecosystem. Pros Jira provides customizable workflows that allow us to adapt to our specific needs.Drag and drop features is great as it saves alot of time.Has an excellent mobile application for both Android and iOS devices. Support both Scrum and Kanban methodologies that help us to manage projects effectively. Offer time tracking feature with color indication that us we are able to use color code to indicate the time spent on tasks thus facilitating tracking. Cons My only challenge is in Jira sometimes there is a struggle to handle complex data ,load slowly . Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Jira excel at task tracking and offer flexible agile project management. Review Source DR David R. Dive Operation Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Detailed project monitoring for diving operations." August 16, 2025 4.0 We standardized project collaboration across vessels and shore crews, decreased missed tasks, and gained visibility. At the cost, it provides robust value and keeps operations continuing to sail smoothly. Pros Jira makes it easy to understand task management and collaboration among teams, with boards displaying what's in progress for vessels, equipment checks, and marketing. Templates and rapid filters enable crew and office personnel to remain synchronized on a daily basis. Cons Customer support is slow for lengthy workflow questions, and setup involves some learning curve to install fields and automations for new users. It is some adjustment to keep the screens free of clutter for non-technical team members. Review Source SK Sebastian K. Managing Director Information Technology and Services Used the software for: 2+ years ### "Ein übersichtliches Tool für die Organisation von Projekten und Softwareentwicklungsaufgaben" May 7, 2026 5.0 Hauptsächlich wird es als Aufgabenverteilung, -Management und -Tracking benutzt, wobei der Nutzen auch in der daraus resultierenden Dokumentation liegt. Die Zeiten können ausgewertet und verrechnet werden, Projekte sind nachvollziehbar. Jeder Beteiligte logged darüber seine Zeit und dokumentiert seine Fragen, Antworten, Workarounds, und vieles mehr. Pros Mit diversen AddOns ausgestattet kann man sehr übersichltich sehen, was gerade aktuell zu tun ist oder woran gearbeitet wird, hat eine vollständige Dokumentation, was passiert ist und kann die Zeiten auswerten, die man an diversen Aufgaben verbracht hat. Cons Viele AddOns nötig, um es "rund" zu machen. Kosten sind nicht zu unterschätzen. Sehr viele Mails im Postfach. Review Source CH Carl H. L and D Consultant Maritime Used the software for: 6-12 months ### "No a bad system ONCE you get used to it" November 6, 2025 4.0 Fairly easy and useful system once you get past the initial learning how to use it- theres possible a how to section but as the system was already in use when i started then theres no guidance Pros it makes collaboration between teams and team members extremely easy- theres an ability to add notes which allow you to add updates Cons not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to be sent to all involved Review Source JF Joe F. Associate Professor of Law Higher Education Used the software for: 2+ years ### "Planning and tracking projects with Jira, the best of the best." February 26, 2025 5.0 With Jira, keeping our projects organized has become a normality for us which also makes it easy to track their progress. Jira has offered us the best user experience we could have hoped for and everyone has been loving it. It has also been making it so easy to identify any issues within our projects. Pros Jira task management functions allow us to easily organize and plan for our projects making it possible to meet their deadlines. It has very advanced project reporting features that allow us to easily keep up with the progress of our projects. Jira also has amazing tracking functions that makes it easy to identify any issues in our projects and their root causes. Cons We have seen nothing wrong with Jira so far. It is performing its functions diligently for us leaving us with nothing to complain about. Review Source DG Danny G. Account Manager Computer Software Used the software for: 2+ years ### "Great software for managing engineering projects!" June 13, 2025 4.0 I like using Jira and it has allowed me to grow my understanding of technical management for engineering initiatives. Pros Best way to track complex engineering initiatives and keep the whole team aligned and able to collaborate to provide the best end solution. Cons It can be convoluted to use sometimes and you really need to understand the overall structure of how to use the platform and communicate it to your team to make sure they are aligned. Review Source JB John B. Software Developer Information Technology and Services Used the software for: 2+ years ### "The standard for issue tracking" December 23, 2025 5.0 I've used Jira throughout my career in software development for planning, issue tracking, and reporting on completed work. Pros Jira makes it easy to track work to be done, bugs or incidents, and historical tasks and projects. It's a great reference and integrates well with many tools. Cons The fact that it's so configurable means that some setup is required to make it work just the way you want, but I think that's justified by its flexibility. 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