# Best Ivanti Neurons for ITSM Alternatives 2026 | Capterra > Looking for alternatives to Ivanti Neurons for ITSM? Find out how Ivanti Neurons for ITSM stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/193225/Service-Desk/alternatives --- # Alternatives to Ivanti Neurons for ITSM [3.9 (15)](https://www.capterra.com/p/193225/Service-Desk/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/193225/Service-Desk/) Tabset anchor ## Top Ivanti Neurons for ITSM Alternatives Ivanti Neurons for ITSM * * * Starting from: Not provided by vendor Pricing Model: Not provided by vendor * * * Overall Rating: [3.9 (15)](https://www.capterra.com/p/193225/Service-Desk/reviews/) Ease of Use 3.6 Customer Service 3.9 Features 3.7 Value for Money 3.8 * * * Starting from: $20/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Ease of Use 4.2 Customer Service 4.3 Features 4.5 Value for Money 4.3 * * * Starting from: $795/Per Year Pricing Model: Per User * * * Overall Rating: [4.6 (1632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Ease of Use 4.5 Customer Service 4.5 Features 4.6 Value for Money 4.5 * * * Starting from: $129/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Ease of Use 4.6 Customer Service 4.5 Features 4.3 Value for Money 4.6 Tabset anchor All Ivanti Neurons for ITSM Alternatives At a Glance Top Alternatives for Ivanti Neurons for ITSM - [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b) - [ManageEngine Endpoint Central](#product_c6e4388e-3698-46c9-aa8f-a6d200b38209) - [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2) - [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe) - [SysAid](#product_5411fa84-69c4-47bd-a274-a6d200b6d7d4) Tabset anchor by Freshworks [4.5 (703)](https://www.capterra.com/p/132997/Freshservice/reviews/) Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/) Compare Tabset anchor by SysAid Technologies [4.5 (517)](https://www.capterra.com/p/107225/SysAid/reviews/) SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/) Compare Tabset anchor by BOSS Solutions [4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) BOSSDesk is an award winning fully integrated ITSM/Help Desk /Service Desk solution available for both Cloud and On-Premise. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) Compare Tabset anchor by Freshworks [4.5 (3418)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Compare Tabset anchor by ManageEngine [4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Unlock efficiency, exceptional experiences, and industry-leading ROI from your ITSM processes. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Compare Tabset anchor by Zoho [4.7 (1402)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. [Learn more about Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Compare Tabset anchor ## [Proactivanet](https://www.capterra.com/p/227552/Proactivanet/) by Proactivanet [4.8 (52)](https://www.capterra.com/p/227552/Proactivanet/reviews/) Spanish-language ITAM&ITSM tool that helps organizations save costs and secure their IT infrastructure. [Learn more about Proactivanet](https://www.capterra.com/p/227552/Proactivanet/) Compare Tabset anchor ## [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) by ServiceNow [4.5 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/) CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system. [Learn more about ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Compare Tabset anchor ## [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/) by Desk Manager [4.8 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. [Learn more about Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/) Compare Tabset anchor ## [SapphireIMS](https://www.capterra.com/p/148203/SapphireIMS/) by Tecknodreams Software Consulting [4.4 (65)](https://www.capterra.com/p/148203/SapphireIMS/reviews/) Supercharge Your Employee Experience with Intelligent and ITIL based Service Desk that comes with pre-built ITIL templates. [Learn more about SapphireIMS](https://www.capterra.com/p/148203/SapphireIMS/) Compare Tabset anchor ## [HaloITSM](https://www.capterra.com/p/200140/HaloITSM/) by Halo Service Solutions [4.7 (44)](https://www.capterra.com/p/200140/HaloITSM/reviews/) HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization. [Learn more about HaloITSM](https://www.capterra.com/p/200140/HaloITSM/) Compare Tabset anchor ## [Tikit by Cireson](https://www.capterra.com/p/251319/Tikit/) by Cireson [5.0 (3)](https://www.capterra.com/p/251319/Tikit/#reviews) Tikit is a powerful Microsoft 365 Service Desk built inside of Teams. [Learn more about Tikit by Cireson](https://www.capterra.com/p/251319/Tikit/) Compare Software Found In - [ITSM Software](https://www.capterra.com/itsm-software/) - [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/) - [Service Desk Software](https://www.capterra.com/service-desk-software/)