# Page 2 | Itilite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Itilite the right Travel Management solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193247/ITILITE/reviews

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Itilite

4.5 (84)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Itilite

## Showing most helpful reviews

Showing 26-50 of 84 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VV

Vineet V.  
Business Development Associate  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to Use"

October 4, 2022

5.0

Im rating this app out of 10

Pros

This software and its application version both are user friendly and easy to use.

Cons

This software is very helpful to track expenses.

Review Source

CR

Chetan R.  
Vendor Manager  
Retail  
Used the software for: 6-12 months

### "One Stop solution to Corporate Travels"

October 13, 2022

5.0

Pros

Easy booking Easy options Browse Quick changes in travel plan

Cons

Not much until now May be add a interface to store webchein passes and also pay for webcheckin in app itself

Review Source

SR

Subodh R.  
Operations manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Experience with Itilite"

October 4, 2022

4.0

Very good

Pros

Easy access .. Daily updation .. Easy to control

Cons

After submition not able to download documents

Review Source

MG

Mohit G.  
Vice president  
E-Learning  
Used the software for: 1-2 years

### "Itilite- the best travel management tool"

October 4, 2022

4.0

Pros

Ease of options, easy UI Very very easy user flow

Cons

Mobile view could be improved, more options could be included

Review Source

DD

Dheeraj D.  
Business Head  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Itilite is a good platform among the available options "

October 11, 2022

4.0

Overall experience is decent

Pros

Selecting a flight is quite easy Adding other guests is super easy Rates are very competitive

Cons

Getting Hotel booking voucher was a tough task even post approval and booking The skill level of customer care is not up to the mark at times.

Review Source

EG

Eshesh G.  
Sr. Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Okay Experience"

November 30, 2022

4.0

Okay experience so far, not delightful though

Pros

Expense report, expense management and approval workflow is the best

Cons

The booking options shown have pricing higher than other aggregators across the industry, hence need to work on multiple filters, response of the refresh and request creation and pricing options for flights and hotels.

Review Source

RS

Rahul S.  
Project Head  
Construction  
Used the software for: 1-2 years

### "Low response website "

October 4, 2022

4.0

Overall good but not reliable in view of booking, we have to follow up

Pros

Essy to use good tools for corporate Some time working fast but not always

Cons

Some time much delay need to call and follow up many time

Review Source

RT

Roshan T.  
Principal Designer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Its a good product with a room for improvement."

October 10, 2022

4.0

Pros

Its a good software which we can use to track expenses and get the reimbursements.

Cons

Its a bit clunky to use for a new user. There is a little learning curve. UX can be improved.

Review Source

DB

Dharmatejam B.  
Finance manager  
Medical Devices  
Used the software for: 6-12 months

### "Good system but full of bugs"

October 17, 2022

3.0

Average experience

Pros

Easy to use. Conceptually strong. Flexible

Cons

Its full of bugs. They expect the customers to test the system and report

Review Source

SS

Subramani S.  
Banking Lead  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "very nice and easy to book and cheap price "

October 17, 2022

5.0

nothing as much everything is very easy to use user friendly

Pros

very easy to operate and approval process is easy

Cons

nothing as much everything is very easy to use user friendly

Review Source

SR

Srinidhi R.  
Business Development Manager  
Automotive  
Used the software for: 1-2 years

### "Travel Life is made easy with ITIlite"

December 11, 2022

5.0

Ease of selection of flights,Expense management is made simple.ll interfaces are designed to make the bookings simple & easy

Pros

Ease of selection of flights.Expense management is made simple

Cons

Nothing as such. All interfaces are designed to make the bookings simple & easy

Review Source

VM

Vadivel M.  
Product Specialist  
Automotive  
Used the software for: 1-2 years

### "Good software for expense and tracking"

December 2, 2022

5.0

Pros

Faster for uploading and filling in data

Cons

GUI and options to choose is user friendly

Switched from

[Happay](https://www.capterra.com/p/143249/Happay/)

Management decision

Review Source

AS

Arvind S.  
Laisioning engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Itilite review by Arvind s"

October 17, 2022

5.0

Thanks for the exceptional service

Pros

User friendly and easily accessible and excellent service by the operator

Cons

Nil, all fine and excellent service by the operator

Review Source

VC

Vikram C.  
Zonal Sales Manager  
Education Management  
Used the software for: 6-12 months

### "Easy Booking and Approval"

December 5, 2022

4.0

Pros

Creating travel plan and getting approval is very easy. Support of Itilite has been really fantastic.

Cons

Less Hotel Option and Train booking have been very slow. Most of the time the ticket went un available till the revert from your team

Review Source

KCM

Kailash Chandra M.  
Site Energy Engineer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "KIMS Site Expenses"

November 3, 2022

5.0

good

Pros

Very good softer were but sometimes it has stock and not fuctioning.

Cons

Try to update because of some times softer is hang

Review Source

AA

Anurag A.  
Client Parnter  
Information Technology and Services  
Used the software for: 1-2 years

### "Making online bookings & travel management smooth"

November 22, 2022

4.0

Pros

Hotel availability across metro and Tier 2 cities. Rack rates are competitive Also compliments railway and taxi bookingsFlights availability across Morning/After-noon/Evening

Cons

Hotel memberships for. eg Marriott Bonvoy not integrated with platform

Review Source

JK

Jagadish K.  
Robotics Electronics Engineer  
Medical Devices  
Used the software for: 6-12 months

### "Itilite review"

October 5, 2022

4.0

Pros

Ease of use, the User interface is better.

Cons

Once we received expenses that were filed earlier and paid but we received the payment again.

Review Source

AV

Alicia V.  
Events Coordinator  
Events Services  
Used the software for: 6-12 months

### "User review "

February 23, 2023

5.0

It’s nice to have concierge option during travel management issues

Pros

Travel booking affects and impacts our event planning business

Cons

I wish software was a little faster populating options and that important options like an initial look over travel options and receipt capture worked as well on cell phones as it does on computers

Review Source

MR

Matteo R.  
Fotografo e Grafico  
Photography  
Used the software for: Less than 6 months

### "Ottimo per agenzie di viaggi"

July 19, 2023

4.0

Pros

Per la prenotazione dei viaggi è un buon software ed è anche ben organizzato, sia come interfaccia sia come prestazioni

Cons

Bisogna riguarda la qualità prezzo di questo software: basso costo ma poche prestazioni nel servizio clienti

Review Source

SK

Sonam K.  
Finance -Role  
Construction  
Used the software for: 1-2 years

### "User Review"

December 9, 2022

4.0

Pros

User Friendly. Easy to understand for new user.

Cons

1\. Booking difficulties i.e. issues faced for seat selection at the time of booking.2. Creating multiple trips for the same route multiple times.

Review Source

DR

Digant R.  
Cluster head  
Mining & Metals  
Used the software for: 1-2 years

### "Great product but expensive rates"

October 4, 2022

4.0

Good for immediate travel options but found pricing to be expensive

Pros

The ease of use and the mobile access is good. Also the options are good

Cons

The prices and the customer response time is bad

Review Source

gK

gurpreet K.  
CCE  
Consumer Services  
Used the software for: 1-2 years

### "fantastic app"

December 16, 2022

5.0

excellent

Pros

the software is very good to use and very smooth tools to Reiumbursement

Cons

ittilte give me a opportunities to track my expenses in one go with smooth tools the user interface is very much good I can check my report in very decent and easy to understanding way

Switched from

[Sage Expense Management](https://www.capterra.com/p/162066/Fyle/)

that was not upto the mark

Review Source

MG

Mayank G.  
Customer success manager  
Telecommunications  
Used the software for: 1-2 years

### "Best travel and expense manager software for small and midsize organizations"

July 15, 2022

5.0

Highly satisfied. Value for money

Pros

Mobile and easy to take reimbursement while being on the go

Cons

User interface can be better on mobile application

Review Source

AA

Anubhav A.  
Program Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Overalal Average Feedback on Itilite"

November 30, 2022

3.0

Overall experince has been Average but need to adjust the Hotel Booking and accomodation avaliality and price check as per the market.

Pros

Travel and Hotel Accomadation can be clubbed and can be seen in one screen view at the same time. Also we can keep Business and Personal Travel Seprate but on the same app.

Cons

The avaliability of Hotel is not checked and updated on a real time or near about real time basis. Which leads to the Delay in hotel booking and not getting the requesed or prefred hotels/accomodations.

Review Source

BB

Biswaroop B.  
ML Platform Engineer  
Computer Software  
Used the software for: 1-2 years

### "Simple and pretty tool for fast expense tracking/reimbursements "

October 4, 2022

5.0

Pretty good taking into account what itilite promises to do.

Pros

I really liked how pretty and intuitive the UX was, took me less than < 5 mins to file the first expense report regarding reimbursement to my company. Also like the draft functionality it presents for reports.

Cons

Nothing as such, maybe we can have an API for this to control all tracking and approvals programmatically?

Review Source

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