--- title: "High Trek POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about High Trek POS Software - reviews, pricing plans, popular comparisons to other Zoo products and more." source_url: "https://www.capterra.com/p/193251/High-Trek-POS/" page_type: "product" language: "en" --- # High Trek POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) High Trek POS ## What is High Trek POS? High Trek POS delivers a comprehensive ticketing, reservation, and point-of-sale platform custom-built for modern zoos and wildlife parks. Designed by operators, our software connects your front-gate admissions, gift shops, and cafes into a single, seamless database. Stop fighting a fragmented tech stack. High Trek streamlines operations and drives revenue for wildlife attractions. Whether you are managing timed-entry admissions, membership passes, or large school group tours, our system eliminates operational chaos and speeds up gate check-ins. Key Zoo Management Capabilities: • Timed-Entry Ticketing: Control daily capacity and maximize online ticket sales. • Membership Tracking: Sell, manage, and scan annual passes instantly at entry. • Unified Multi-Location POS: Run retail gift shops and cafes from one database. • Group Events & Education: Effortlessly schedule school field trips and group quotes. ## What is High Trek POS used for? [Reservations](https://www.capterra.com/reservations-software/)[Waiver](https://www.capterra.com/waiver-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for High Trek POS?[Manage this product listing](https://www.g2.com/products/high-trek-point-of-sale/claim_requests/new?auto=true) ## High Trek POS Overview Updated September 2026 AI summary High Trek POS provides small and midsize businesses with tools for ticketing, reservations, and event booking, covering functions such as attendance tracking, billing, customer data, and promotions. The system supports barcode scanning, registration management, and website integration, with optional capabilities like kiosk and mobile ticketing, API access, and customizable reports. It is accessible via cloud, web, and desktop platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### High Trek POS 4.9 (16) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price Contact vendor Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (16) Ease Of Use 4.6 (7) Value For Money 5.0 (16) Value For Money 4.7 (7) Customer Service 5.0 (16) Customer Service 4.8 (7) ## High Trek POS alternatives [4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Parafait](https://www.capterra.com/p/206328/Parafait/) [4.3 (7)](https://www.capterra.com/p/206328/Parafait/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206328/Parafait/) Highest Rated [Beyonk](https://www.capterra.com/p/236278/Beyonk/) [4.9 (168)](https://www.capterra.com/p/236278/Beyonk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236278/Beyonk/) ## FAQs about High Trek POS Overview ### Which roles and teams benefit most from High Trek POS? High Trek POS is most used by business owners, general managers, and operations leaders who need to run day-to-day sales, oversee staff activity, and keep transactions organized. Sales, guest services, and marketing managers benefit from using it to streamline customer purchases, support front-desk workflows, and improve reporting visibility. Answer based on 16 reviews Overview ### What company size and specific industries is High Trek POS built for? High Trek POS is designed for capacity-based attractions such as zoos, waterparks, farms, adventure parks, and family entertainment centers that need to automate operations and replace fragmented tools. It is best suited for businesses in the attractions and leisure sector rather than general retail or enterprise-wide use. Features and Usability ### What are the key features of High Trek POS? High Trek POS offers point of sale, billing and invoicing, credit card processing, electronic payments, inventory management, and discount management. It also includes ticketing and booking tools such as online booking, event registration, QR codes, barcode scanning, mobile ticketing, and real-time reporting for sales and activity data. Integrations ### Which third-party tools and platforms does High Trek POS integrate with? High Trek POS integrates with CardConnect, Fotaflo, High Level Software, and Sendy. These catalog integrations cover payment processing, photo sharing, CRM, and email marketing connections for businesses that need a small set of third-party tools. Getting Started and Support ### What training and onboarding options does High Trek POS offer? High Trek POS provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, group instruction, self-paced reference, and recorded learning materials for teams that need different ways to review features and setup steps. Getting Started and Support ### What customer support options does High Trek POS offer? High Trek POS provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is presented through multiple self-service and direct contact channels, giving users several ways to find answers or reach assistance when needed. ## Features AI summary Based on 3,861 Zoo reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) High Trek POS supports all three of the features reviewers rate most highly: **Event Ticketing**, **Online Registration**, and **Online Registration**. Together, these capabilities help businesses manage ticket sales, handle attendee sign-ups online, and keep the registration process organized, allowing teams to deliver a smoother event experience and manage operations more efficiently. Event Ticketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage tickets for specific events Online Registration 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Real-time registration over the web Event Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Ticket Reservations 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Event Management 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Online Booking 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform High Trek POS 93 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Age Verification: A way for institutions and businesses to check the age of their customers/clients. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Expiration Management: Track and manage expiration of various items including products, warranties, licenses, and contracts - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Reservations: The ability to reserve times in groups. - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Management: Track and manage inventory levels to maintain proper supply - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Booking Tools: Add tools to web pages to handle online bookings - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Signing: Allow users to sign documents or contracts online - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Searchable Database: A collection of records that can be retrieved based on specific queries - Season Tickets: Grants the users access to all events for one season - Secure Data Storage: Securely stores data to prevent data loss or breaches - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visitor Registration: Make a list and register visitors - Waiver Kiosk: Set up computers on location to help users sign waivers on-site - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.9 (16) 4.9 Based on 16 reviews ## Pricing Value for money 5.0 (16) ### Starting price Free trial available Value for money 5.0 (16) 5.0 Based on 16 reviews ## Integrations [ CardConnect](https://www.capterra.com/p/141024/CardConnect/)[ High Level Software](https://www.capterra.com/p/238251/High-Level-Software/)[ Sendy](https://www.capterra.com/p/234663/Sendy/)[ Fotaflo](https://www.capterra.com/p/219067/Fotaflo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (16) 5.0 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(14) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ET Eileen T. Operatons Manager Entertainment ### "Seeking to switch to a new operating system? Consider HT POS." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2024 We've relied on HT to support our business operations, and it's been an invaluable asset every step of the way. Despite our customer service team being small in numbers, they're dedicated to being there when we need help/assistance. They're always ready to jump into action, promptly scheduling calls to address our inquiries and discuss our evolving business requirements. One of the standout qualities of our customer service team is their proactive approach to enhancing our experience with HT. They've been hard at work implementing new features that have proven instrumental in streamlining our processes, both behind the scenes and for our valued customers. Their commitment to innovation and excellence has truly elevated what we do, resulting in a more seamless and satisfying experience for all involved. As we continue to grow and evolve, we're grateful to have such a dedicated and responsive team supporting us every step of the way. We look forward to continuing our partnership with HT for years to come. Cons see overall experience below in box three Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kate B. Owner Entertainment ### "Best Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2024 Overall experience has been nothing short of amazing and supportive. I have appreciated the support they offered both relative to the functionality of the POS system as well as the business knowledge, ideas, and overall encouragement they give us as new business owners. Pros The availability and support that has been offered by the High Trek Team while we grow and customize further our POS platform. Cons Initially it was confusing and a bit intimidating doing the initial set-up. But, I will say working with them to do some of the basic actions needed helped greatly in building confidence to complete the rest of the project. Reasons for choosing High Trek POS They had the knowledge and platform that we were looking for with less creative time needed from us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jenny L. Owner Entertainment ### "unique entertainment biz " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2024 We have really loved having high trek the team is great and it is not crazy expensive like others as well as you don't need to sign and forever long contract. Pros Hight Trek was easy to implement. They walked you through the process as well as the customer service is top notch. It is easy to try employees on how to use. We love that it has a crm in it and you can assign people tasks. Cons The event management side is a work in progress so we use google doc to make our event sheets with all the details for the day of event. Switched from [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/) [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Needed more options for our food portion of our business. Alternatives considered [Party Center Software](https://www.capterra.com/p/112513/Party-Center-Software/) [Clubspeed](https://www.capterra.com/p/211057/Clubspeed/) Reasons for choosing High Trek POS Customer service support and they are always making changes to make their system better. We had looked at them a few years before but they didn't have everything we needed. Once they added a few things we were ready to go with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chad C. Owner Entertainment ### "LaserMaxx Spokane Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2024 Great and easy to use. Love High Trek POS Pros How easy it is to use. How High Trek will work with us to do updates. If anything, ever goes wrong, they work on fixing it immediately no matter what time or day of the week it is. Cons Was a little complicated to use at first but we picked up on it quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sierra G. Guest Success Center and Office Supervisor Recreational Facilities and Services ### "High Trek POS - crucial to our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2023 We use High Trek as the reservation system for our facilities. It is crucial to our company. Many of our employees interact with it on the daily. It's packed with features that are easy to use (and train on) and if we ever have any questions, \[sensitive content hidden\] has been there as a constant support and huge help! Pros High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.). We use leads for the majority of our group bookings. I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use. Cons There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations. Particular product setup and schedules can get a little tricky if you don't know what you're doing. Email and SMS is one we've also had to troubleshoot a bit but has ultimately made a huge positive impact for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Connor W. Group Sales Manager Recreational Facilities and Services ### "Gamechanger in the recreation field!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2023 Pros High Trek allows for smooth interaction for both guests and employees alike. The waiver system acts as a one-stop shop for the completion, attachment, and storage of valuable customer profiles and associated files. Various reports are available at your fingertips and the crew is so receptive to feedback and questions about the system itself. Cons As with any POS system, there are some bugs that we have run into, but as mentioned above, the team is more than receptive to feedback and always resolves the issue or provides insights on a solution in a timely manner. Amazing staff with impeccable communication means that it is difficult to provide cons for this product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Christiana J. Director of Operations Farming ### "High Trek Revolutionized Our Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2020 In the tumultuous business world of 2020, we needed to quickly adopt a reservation model for our business to succeed. High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings. They listen to feedback, have made helpful modifications, and respond promptly to our queries. It has been a positive collaboration. Pros The High Trek system has allowed us to very efficiently and reliably check in large numbers of guests. Our staff and our customers give it very favorable feedback. As a robust reservation software program, it provides a wide range of reports and features, including a variety of reservation reports, customer email lists by date of their reservations, and customized order email confirmations. When our guests are onsite, the ease of adding on to their order has increased our sales. Our business offers guests a variety of experiences and products; it has been great to have a software system that can handle all of the variables. Cons It has a many capabilities, so there is a learning curve to understand all its features. We have made suggestions for modifications; some were addressed immediately and others are on the list for future updates. Reasons for choosing High Trek POS High Trek offers customized support. When we ask questions, we receive knowledgeable, detailed answers directly from the High Trek developers. Instead of being overwhelmed about how to get started, High Trek offered us options and ideas how to match our business to the software's capabilities. Another important issue was value. With some of our products having lower price points, it made much more economic sense to go with a software that fee's was based on a percentage of sales rather than a fee per reservation plus a percentage. Bottom line: the larger e-commerce softwares did not offer all the features of a full reservation program; the larger ticketing softwares were too expensive and one-dimensional; none offered the support we have found with High Trek. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AS Ashley S. Site and marketing manager Recreational Facilities and Services ### "The best software for the best price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2020 I love this company. We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied. This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price. Pros It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company. \[SENSITIVE CONTENT HIDDEN\] has been available whenever I needed him and has even helped me with other projects that were not related to the POS system. I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India. Cons I wish it had a report writer. Everything is in excel. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DC Danny C. General Manager Entertainment ### "I love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 7, 2020 Waiver, reservations, POS - all streamlined and in one super easy to use solution. I love it. If I were to start all over HTPOS would be the first thing I would setup without a doubt. Pros It has streamlined out business. Things are much easier, and it all works seamlessly for us. As with anything, it has taken some time to migrate fully to their system, but I am very happy with the change. \[SENSITIVE CONTENT HIDDEN\] has been awesome and is very responsive when I do need help. Cons Nothing specifically comes to mind. I don't like that I have to set it up, no that would be true with any software like this. The only real issues I have had was because I set up something on the backend incorrectly, but those were easily caught, fixed, and made to function correctly moving forward. Reasons for choosing High Trek POS Capacities... you can limit capacities for ANYTHING. I can take x number of one type of customer, while trying that package into say... masks (paintball masks are required for each guest)... so I can maximize my facility, not oversell, and over an extremely wide variety of options without going crazy trying to manage them all. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SO Shannon O. General Manager Entertainment ### "Solid booking software that handles all of our needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2020 We are very happy with the value we get from the software and all of the ways the software helps us merchandise our products, upsell to our customers, and track our conversions and online marketing spend so we can grow our business. The company is also always helping with free consulting as to how we can make our business better and grow faster. Pros I appreciate the integrated waivers that generate tickets for our guests and a process for us to make sure that every guest that participates is waivered. There are many ways to configure products to handle our complex capacity constraints for our ropes course. The software also handles admission tickets for our mini-golf and lane rentals for our Axe throwing. Having one system to handle all of our point of sale transactions as well as online bookings, camp reservations, and financial transactions is a plus. The ability to sell pre-paid vouchers works great for us during the holidays. The company is very responsive and always developing new features for us. The integration with QuickBooks saves us time and effort. The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication. Cons The system doesn't integrate with a card system like embed yet. Alternatives considered [LilYPad](https://www.capterra.com/p/132655/LilYPad/) Reasons for choosing High Trek POS Flexibility of the system, capabilities of complex product configurations, waiver integration. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. 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