# Maileon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Maileon the right Email Marketing solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/193254/Maileon/reviews --- Maileon 4.6 (17) [View alternatives](https://www.capterra.com/p/193254/Maileon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Maileon Ease of use 4.2 Customer Service 4.7 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ulrich H. Consulting/Business Development Marketing and Advertising Used the software for: 2+ years ### "Reliable and easy to use software paired with really good customer service" February 21, 2020 4.0 We have provided many subaccounts for customers and have regularly sent both campaigns and trigger mailings. In addition to the easy-to-use software, Maileon also provides good, professional customer service. The pricing model has always worked for us and our customers. I can only recommend Maileon. Pros The availability and speed of the system are very convincing. The simple operation and the diverse quality checks make life easier for the email marketer. Cons I can not find any disadvantages. The reporting options are generally good, but there is still room for improvement. Review Source TD Toni D. Managing Director E-commerce and Marketing Retail Used the software for: 6-12 months ### "User-Friendly Platform Backed by Skilled Specialists" September 9, 2025 5.0 Maileon is the ideal ESP partner for us. They offer the perfect balance between a user-friendly product and powerful features that our team can work with seamlessly. The combination of quality, service, and fair pricing truly sets them apart. During the onboarding phase, we experienced their specialists as outstanding professionals: highly skilled, pleasant to work with, and always accessible. This gives us great confidence for the long term. Pros Very user-friendly platform with powerful features. Excellent balance of quality, service, and fair pricing. Highly skilled specialists who provide great onboarding support. Team is pleasant to work with and easily accessible. Reliable long-term partner for our email marketing needs. Cons The design could be more modern, but this is not a functional issue and does not affect usability or performance. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) The automation module in ActiveCampaign was overly complex for our team. We spent too much time managing it instead of focusing on campaigns. Review Source KG Kim G. Performance Marketing Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Very complex mailing tool, which is able to do basically everything" July 5, 2024 4.0 Pros Everything you would want a mailing tool to do, Maileon is able to. Cons It's not very intuitive. You have to really know you way through this tool. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Maileon Maileon offers sheer endless possibilities regarding automations. Review Source MH Martin H. Snr Email Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "An excellent and super-fast email marketing service" January 14, 2020 5.0 I´ve been using Maileon for the past 7 years, and it´s so easy to use. I´m sending several campaigns per week, I like their new features (every month which is incredible!) and Maileon is also very cost effective! I appreciate that Maileon is fast to connect with our clients. I´d definitely recommend it. Pros Maileon is really super-fast and advanced service with great features like BI, recommendation, analytics, email validation etc. Their API is also great, powerfull and easy to use. I´m absolutely impressed by their custom development - it´s something unique and I really like the cooperation with their service team, SW engineers and so on. Cons I don´t have any cons to say about it. There is nothing in particular that I truly dislike about it. Alternatives considered [EVALANCHE](https://www.capterra.com/p/163598/SC-Networks/)[Inxmail](https://www.capterra.com/p/163590/Inxmail/)[AGNITAS](https://www.capterra.com/p/174204/AGNITAS/) Review Source RK Rens K. Digital Designer Online Media Used the software for: 6-12 months ### "The use of Maileon" January 22, 2020 4.0 Pros The bottom reason why I like Maileon the most is about the uncountable possibilities. Both in functionality and in design of an email template. Cons Not the difficulty of the software but the amount of possibilities. With the right guidance you will get through this on a short term. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) The possibilities in SendinBlue are quite limited and you can at least allow a customer to grow. Review Source Uwe-Michael S. Managing Director Marketing and Advertising Used the software for: 2+ years ### "A close to perfect email marketing solution" January 15, 2020 4.0 We do regular email campaigns for ourselves and our customers. From small to very big customers, we are more than happy with the functionality and the way we can use the software for professional email marketing. Pros \- a lot of features - easy to use - best value for money in the sector of email marketing software for professional use - agency model - cool new features that has nobody else in the industry Cons \- sometimes a bit slow - some features are a bit hidden - needs time to get used to the user interface Reason for choosing Maileon \- much better value for money (compared to Salesforce) - much more flexible in terms of customer satisfaction (compared to Inxmail Review Source FL Frank L. Authorized Officer, Technical Manager Marketing and Advertising Used the software for: 2+ years ### "Makes E-Mail-Marketing very easy and scalable" January 15, 2020 5.0 Pros Setup of the system and getting everything established is a quick process. There is multi-client capability as well as flexible and easy integration of a comprehensive feature set for all the needs of a digital marketer nowadays. The support is great and willing to build custom adaptations in short time at reasonable pricing. The UI is clean and intuitive and there are tons of modules for marketing automations, shop, social and crm integrations which makes the software a great overall package and a pleasure to use. Cons In more than 2 years of daily usage any cons have yet to be found. Review Source BK Björn K. Digital Unit Mechanical or Industrial Engineering Used the software for: 2+ years ### "Maileon" February 4, 2020 5.0 Pros \- very good Software in terms of the global set-up concerning an E-Commerce Mailing-Strategy - Integration in third-party tools is possible - very good customer support and highly qualified Consulting - Cons Nothing to criticize from our point of view. Review Source MT Mustafa T. E-Marketing Specialists Marketing and Advertising Used the software for: 2+ years ### "Reliable Email Marketing Service and CRM" January 14, 2020 5.0 Pros Ease of use, reliable reports, anti spam email sending infrastructure, great support team also has many useful features. Cons Maybe can add pdf reports with future updates but it is not crucial feature for me. Review Source SM Steffen M. Director BizDev Marketing and Advertising Used the software for: 2+ years ### "Maileon - a perfect tool" January 16, 2020 5.0 Pros Professional product Great Performance Customer Satisfaction Cons Less usable for small customers Many great Features - but needs time to find out what is best for your own use case Review Source LO Lars O. CEO Cosmetics Used the software for: Less than 6 months ### "Großer Schritt voran für unsere Firma" March 8, 2024 5.0 Pros Der Service zu Beginn war toll und wichtig. Gemeinsam haben wir die Software eingerichtet, was ich ohne die Hilfe der Servicemitarbeiter nicht geschafft hätte. Ebenso bekam ich eine tolle Einweisung und später auftretende Fragen wurden immer in kürzester Zeit beantwortet. Da man sehr viele Möglichkeiten hat hier Newsletter und Triggermails zu erstellen, wirken einige Funktionen zu Beginn unübersichtlich, was sie aber nicht sind. Maileon hat sehr mächtige Funktionen und das setzt natürlich voraus, dass man sich mit der Materie auseinandersetzt. Aber wie gesagt, es wird bei Fragen immer schnell und kompetent geholfen. Einfache standart Newsletter sind aber aufgrund des Baukastensystems super einfach zu erstellen. Cons Mir ist aktuell noch nichts negatives aufgefallen. Review Source SW Saskia W. Account Manager Marketing and Advertising Used the software for: 2+ years ### "Super Newsletter Tool " June 30, 2022 5.0 Pros Der Editor 2.0 ist leicht zu bedienen und bringt uns als Agentur schnell ans Ziel. Damit lassen sich Templates schnell anlegen und benutzerdefiniert bis aufs kleinste Detail anpassen. Es ist selbsterklärend und man kann sich schnell rein arbeiten und findet sich gut zurecht. Die allgemeine Nutzung von Maileon ist verständlich und intuitiv. Cons Wenn Medien hochgeladen werden kann man diese jederzeit löschen auch wenn diese in Verwendung in Mailings sind. Dies könnte noch optimiert werden, dass man angezeigt bekommt wo die Quelle eingesetzt ist, sodass man nicht versehentlich ein Bild löscht, welches im Mailing verknüpft ist. Dies ist jedoch eine kleine Optimierung, ansonsten habe ich nichts zu bemängeln. Review Source MA Maximilian A. CEO Marketing and Advertising Used the software for: 2+ years ### "e-mail-marketing software for the Future " January 16, 2020 5.0 Pros Dashboard, Marketing automation, support, privacy policy Cons — Review Source KR Kai R. Marketing Manager Airlines/Aviation Used the software for: 2+ years ### "Functional software that could be even more user friendly" February 21, 2020 4.0 Pros Key features for e-mailings are included, most functions are easy to use / to learn to use them. Cons Some Complexity for frequent cases, e.g. deleting filters, lists, jobs if they are interlinked. Could be easier solutions within the software to tackle these issues. Review Source JS Julia S. Online-Marketing Hospitality Used the software for: 2+ years ### "Gutes Tool" February 24, 2022 5.0 Wirklich gutes Tool und immer eine super nette Kundenbetreuung. Pros Extrem viele individuelle Anpassungsmöglichkeiten Cons Benutzeroberfläche darf an einigen Stellen etwas intuitiver sein Review Source BB Bart B. Manager Operations Online Media Used the software for: 6-12 months ### "Perfect e-mailing software" November 30, 2020 4.0 Good explanation and help Pros The amount of possibilities. Marketing automation Cons It is not always easy to use. Linking with woocommerce is not flawless. Alternatives considered [Copernica](https://www.capterra.com/p/186744/Copernica/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source JJ Julian J. Customer Success Manager Marketing and Advertising Used the software for: Less than 6 months ### "Very good performance ESP for the monthly fee" January 19, 2020 5.0 Pros Maileon is an all in one email software that is compared with other ESP's ahead of it's time. We love using Maileon and the deliverability rate is very good. We liked the user interface and high quality functionalities. Cons You can't make multiple databases within one account/license. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.