# i360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is i360 the right Nonprofit solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193258/i360/reviews

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i360

4.9 (9)

[View alternatives](https://www.capterra.com/p/193258/i360/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of i360

Ease of use

4.8

Customer Service

4.7

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Giff C.  
Director of Campaign Services  
Public Relations and Communications  
Used the software for: 2+ years

### "I360: reliable, accurate, great customer service"

September 16, 2019

5.0

Pros

I360 has by far been the most reliable data platform that I have used. All of the user/volunteer apps are easy to use, setup, and explain. Any time I have had questions about the software the team at I360 has been great to work with and I have always received a quick response.

Cons

For first time users the back end administrator portal can be overwhelming - but account managers have always been there to answer any questions

Review Source

VR

Verified Reviewer  
Candidate  
Political Organization  
Used the software for: 1-2 years

### "Robust, reliable, and responsive"

September 14, 2019

5.0

i360 helped me run a fully data-driven campaign at an affordable price. They don't just hand you the software and wish you luck, they continually offer recommendations, strategy, and support to make sure you're using the data and software to it's full potential.

Pros

The routing for walkbooks is much better than other apps, especially those pushed by "the old guard". I think this is because they have a better routing system and update their addresses more often. Getting started was really easy and they gave me multiple options for training. Besides having the best data I've seen and really user friendly software, their team of political professionals helped me turn my data into a real campaign strategy and it was clear that they were in-tune with my race, even though it was a local campaign.

Cons

I didn't have any problems with the software.

Alternatives considered

[CampaignSidekick](https://www.capterra.com/p/179533/CampaignSidekick/)[NationBuilder](https://www.capterra.com/p/130934/NationBuilder/)[Ecanvasser](https://www.capterra.com/p/156872/Ecanvasser/)

Reason for choosing i360

i360 doesn't play both sides, they actually care about getting conservatives elected and they put that passion to work everyday, regardless of the size of your race. They're also the only company that really offers a fully integrated system - other systems you have to import data/export constantly.

Switched from

[CampaignSidekick](https://www.capterra.com/p/179533/CampaignSidekick/)

I made the switch because i360 offered fully integrated data and a more user friendly experience. I felt like i360 was an extension of my campaign, not just a software vendor.

Review Source

LG

Leigh G.  
Administration  
Consumer Services  
Used the software for: I used a free trial

### "i360 cares"

January 27, 2025

4.0

I360 is very easy to navigate. The impressive amount of data for voters could be very helpful to get our message out.

Pros

What I liked best about i360 is the old fashion grass roots style and the dynamic transfer of data

Cons

What I liked least about i360 is that I think it might be too big for what we do.

Review Source

BY

Barrett Y.  
Director of Grassroots  
Political Organization  
Used the software for: 2+ years

### "The best product on the market"

September 12, 2019

5.0

We have utilized i360 on over 100 campaigns across the country. It has consistently outperformed our expectations.

Pros

i360 is simply the gold standard in political technology. The database is unparalleled, but most importantly, its ease of use cannot be beat. The front facing user experience is great, the back end administrator experience is even better.

Cons

There's an old joke that all political technology is 10 years behind any other app on your phone. If that's true, i360 is just 3 years behind. All voter contact apps on the market have their vulnerabilities, but i360 is simply the best.

Review Source

Response from i360

September 13, 2019

Barrett, thank you for continuing to put your trust in i360 for your data and technology needs. We're excited to continue working together and growing our partnership.

KH

Kathryn H.  
Director  
Market Research  
Used the software for: 2+ years

### "Highly Recommend i360! "

November 13, 2019

5.0

i360 is very helpful and responsive when it comes to customer service.

Pros

I have been using i360's platform since 2017. The platform is consistent and reliable. My rep at i360 is helpful and responsive and so is the help desk when I've had to use them during non-business hours.

Cons

For awhile, there was not a tool to pull sample by a national audience and that had to be done manually by a representative. The process was slow and I had to order way in advance to get sample on time. However, that has now been resolved and there is now a way to pull it myself.

Review Source

BM

Brian M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "i360 Wins Elections!"

September 16, 2019

5.0

It was a great experience and it was the difference between winning and losing my last election.

Pros

What I loved most about this software was its reliability and the fact that it is very user friendly.

Cons

I do not have an answer here. Everything went really well.

Review Source

AE

Anthony E.  
Field Director  
Political Organization  
Used the software for: 6-12 months

### "i360 Review"

September 12, 2019

5.0

Pros

It is easy to use and the support staff are friendly and expedient in answering any question I have.

Cons

It can be slow at times, but it is to be expected with the amount of data it has to process.

Review Source

dC

dennis C.  
President  
Political Organization  
Used the software for: 2+ years

### "I360 is a must for our Clients"

September 18, 2019

5.0

Overall experience with i360 has been great and it is a must use for all of our campaigns that we run here.

Pros

The software, for the most part, is easy to use and easy for us to train others on the system

Cons

List size walk book creation sometimes presents a problem for us.

Review Source

AG

Andrew G.  
Desk Coordinator- Voter Contact  
Political Organization  
Used the software for: 6-12 months

### "So helpful. i360 has changed the game"

September 13, 2019

5.0

Pros

The software is very easy to use and user-friendly. It took just a few hours of training to feel like an expert.

Cons

Sometimes there are almost too many options.

Review Source

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