--- title: "i360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is i360 the right Nonprofit solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/193258/i360/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- i360 4.9 (9) [View alternatives](https://www.capterra.com/p/193258/i360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of i360 Ease of use 4.8 Customer Service 4.7 ## Showing most helpful reviews Showing 1-9 of 9 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Director of Campaign Services Used the software for: 3-5 years ### "I360: reliable, accurate, great customer service" September 17, 2019 5.0 Pros I360 has by far been the most reliable data platform that I have used. All of the user/volunteer apps are easy to use, setup, and explain. Any time I have had questions about the software the team at I360 has been great to work with and I have always received a quick response. Cons For first time users the back end administrator portal can be overwhelming - but account managers have always been there to answer any questions Review Source Verified Reviewer Candidate Used the software for: 1-3 years ### "Robust, reliable, and responsive" September 17, 2019 5.0 i360 helped me run a fully data-driven campaign at an affordable price. They don't just hand you the software and wish you luck, they continually offer recommendations, strategy, and support to make sure you're using the data and software to it's full potential. Pros The routing for walkbooks is much better than other apps, especially those pushed by "the old guard". I think this is because they have a better routing system and update their addresses more often. Getting started was really easy and they gave me multiple options for training. Besides having the best data I've seen and really user friendly software, their team of political professionals helped me turn my data into a real campaign strategy and it was clear that they were in-tune with my race, even though it was a local campaign. Cons I didn't have any problems with the software. Review Source R Reviewer Administration Used the software for: I used a free trial ### "i360 cares" January 27, 2025 4.0 I360 is very easy to navigate. The impressive amount of data for voters could be very helpful to get our message out. Pros What I liked best about i360 is the old fashion grass roots style and the dynamic transfer of data Cons What I liked least about i360 is that I think it might be too big for what we do. Review Source R Reviewer Director of Grassroots Used the software for: 3-5 years ### "The best product on the market" September 13, 2019 5.0 We have utilized i360 on over 100 campaigns across the country. It has consistently outperformed our expectations. Pros i360 is simply the gold standard in political technology. The database is unparalleled, but most importantly, its ease of use cannot be beat. The front facing user experience is great, the back end administrator experience is even better. Cons There's an old joke that all political technology is 10 years behind any other app on your phone. If that's true, i360 is just 3 years behind. All voter contact apps on the market have their vulnerabilities, but i360 is simply the best. Review Source R Reviewer Director Used the software for: 3-5 years ### "Highly Recommend i360! " November 14, 2019 5.0 i360 is very helpful and responsive when it comes to customer service. Pros I have been using i360's platform since 2017. The platform is consistent and reliable. My rep at i360 is helpful and responsive and so is the help desk when I've had to use them during non-business hours. Cons For awhile, there was not a tool to pull sample by a national audience and that had to be done manually by a representative. The process was slow and I had to order way in advance to get sample on time. However, that has now been resolved and there is now a way to pull it myself. Review Source R Reviewer Executive Director Used the software for: 1-3 years ### "i360 Wins Elections!" September 17, 2019 5.0 It was a great experience and it was the difference between winning and losing my last election. Pros What I loved most about this software was its reliability and the fact that it is very user friendly. Cons I do not have an answer here. Everything went really well. Review Source R Reviewer Field Director Used the software for: Less than 1 year ### "i360 Review" September 13, 2019 5.0 Pros It is easy to use and the support staff are friendly and expedient in answering any question I have. Cons It can be slow at times, but it is to be expected with the amount of data it has to process. Review Source R Reviewer President Used the software for: 3-5 years ### "I360 is a must for our Clients" September 19, 2019 5.0 Overall experience with i360 has been great and it is a must use for all of our campaigns that we run here. Pros The software, for the most part, is easy to use and easy for us to train others on the system Cons List size walk book creation sometimes presents a problem for us. Review Source R Reviewer Desk Coordinator- Voter Contact Used the software for: Less than 1 year ### "So helpful. i360 has changed the game" September 16, 2019 5.0 Pros The software is very easy to use and user-friendly. It took just a few hours of training to feel like an expert. Cons Sometimes there are almost too many options. 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