# Page 5 | Stayflexi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Stayflexi the right Property Management solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193259/Flex-PMS/reviews

---

Stayflexi

4.7 (162)

[View alternatives](https://www.capterra.com/p/193259/Flex-PMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 5 - Reviews of Stayflexi

## Showing most helpful reviews

Showing 101-125 of 162 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Sehaj C.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Using since the beginning, great customer support "

September 6, 2023

5.0

Customer support has been great.Ms. \[sensitive content hidden\] has been very helpful.

Pros

Customer support is flawless and not faced any major issues as such.

Cons

I liked the previous desktop and mobile interface better but hopefully the team will fix it in the future.

Review Source

Response from Stayflexi

September 13, 2023

Thank you for your continued support as a long-term user! We're delighted to hear that our customer support has met your expectations. We appreciate your feedback about the interface, and we're always looking to improve the user experience. We will definitely take your comments into consideration. If you have any more suggestions or if there's anything else we can assist you with, please don't hesitate to let us know.

DP

Darshini P.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Feedback on channel manager "

June 15, 2023

5.0

Excellent

Pros

User friendly and organic navigation. The team is extremely helpful and available to handle queries or solve issues

Cons

Nothing I can think of. The payments can be proceeded within 4 days.

Review Source

Response from Stayflexi

June 19, 2023

Thank you for your positive review! We're thrilled to hear that you found our navigation user-friendly and organic. Our team takes pride in providing excellent customer service, and we're glad they were able to assist you with any queries or issues you had. Regarding your comment about payments, we appreciate your feedback. We understand your concern and we're continuously working to improve our systems. Rest assured, we'll take your suggestion into consideration to ensure a more streamlined payment experience. We value your support and look forward to serving you in the future. If you have any further suggestions or questions, please don't hesitate to reach out. Thanks Team Stayflexi

NH

Navas H.  
Hospitality  
Hospitality  
Used the software for: 6-12 months

### "Game Changer for Hotels! "

August 10, 2023

5.0

Pros

StayFlexi is the real deal! This hotel channel manager is a total game-changer. It's like having a personal assistant for our bookings. We can manage all our online channels, rooms, and reservations super easily. No more worries about double bookings – StayFlexi keeps everything in sync in real-time.

Cons

A small desktop widget showing the key details will be a great addition.

Review Source

Response from Stayflexi

September 13, 2023

Thank you for your fantastic review! We are thrilled to be a game-changer for your hotel. We are delighted to hear that StayFlexi has been like a personal assistant for your property. We value your suggestion regarding a desktop widget and will explore it for potential enhancements in the future. If you ever have more ideas or need any assistance, please don't hesitate to let us know. We're here to support your hotel's success!

LA

Linson A.  
FOA  
Hospitality  
Used the software for: 1-2 years

### "Good Product "

February 14, 2024

5.0

Very Good and Good Support team, Every Issues Will be Sorted Out Soon

Pros

Rate Template is very good tool to use

Cons

In between For Some Days we faced Glitches in Rate Template

Switched from

[eZee Burrp!](https://www.capterra.com/p/141724/eZee-Burrp/)

not satisfied with the product and tools

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your feedback! We're pleased you find our Rate Template tool beneficial. Apologies for any glitches faced; we appreciate your understanding. We are glad to provide good support, and your satisfaction is our priority. We understand your switch from eZee, and we are committed to continually meeting your expectations. If you have further suggestions, please share! Thanks Team Stayflexi

FS

Faisal S.  
Property Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great Channel Manager"

January 22, 2024

4.0

Great pms application. Most channel manager features can be used on the mobile with the new update.

Pros

Lot of PC like features provided on the mobile application. Ease of use. Great customer support to resolve any issues immediately.

Cons

The reports can be customised for Indian taxation and billing. Usage in tablets can be optimised to give PC like experience.

Alternatives considered

[Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)

Reason for choosing Stayflexi

The initial interaction with the team was very positive.

Switched from

[AxisRooms](https://www.capterra.com/p/170914/Hotel-Channel-Manager/)

Looking for a application with better features on the mobile.

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your detailed review! We are thrilled to hear about your positive experience with StayFlexi's mobile application, ease of use, and prompt customer support. Your feedback on customizing reports and optimizing tablet usage is noted and will be considered for future improvements. We are honored you chose StayFlexi over alternatives like Hotelogix, and we appreciate the positive initial interaction that influenced your decision. We look forward to continually providing you with a great PMS application and enhanced features on mobile. Thanks Team Stayflexi

RR

Rajgopal R.  
Founder  
Hospitality  
Used the software for: 1-2 years

### "Very user friendly and slick"

February 6, 2024

5.0

Pros

Ease of use, prompt support and consistency in updates

Cons

More so, a feedback - Scope for more features is possible to enhance the product

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your positive feedback! We are thrilled to hear you find our platform user-friendly with prompt support. Your feedback on enhancing features is noted, and we're committed to continuous improvement. We appreciate your switch from eZee Centrix and look forward to providing you with an even better experience. Thanks Team Stayflexi

KR

Krishna R.  
Partner  
Hospitality  
Used the software for: 1-2 years

### "A great product for Hospitality Property Management"

June 1, 2023

5.0

A great platform for property owners to manage their revenue, inventory and OTAs.

Pros

Ease of UsePricing Customer SupportRegular UpdatesTraining

Cons

User Interface needs to be enhanced. Mobile app is not updated to the new interface

Switched from

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

Pricing and customer support

Review Source

Response from Stayflexi

June 19, 2023

Thank you for your review! We appreciate your positive comments about the ease of use, pricing, customer support, regular updates, and training provided by Stayflexi. Your satisfaction is our priority, and we strive to deliver exceptional value in these areas. Additionally, we're actively developing updates for our mobile app to align it with the new interface. We appreciate your patience in this regard. Thank you for choosing Stayflexi, and if you have any further suggestions, comments, or questions, please feel free to reach out. Thanks Team Stayflexi

UD

Usha D.  
Proprietor  
Hospitality  
Used the software for: 2+ years

### "A great product for Hotel Industry!"

June 12, 2023

5.0

Pros

Simple and user friendly channel manager mobile app. Quick customer support.

Cons

Blocked Inventory doesn't get released when the online booking (especially Booking.com bookings) gets cancelled.

Review Source

Response from Stayflexi

June 19, 2023

Thank you for your positive review! We're delighted to hear that our channel manager mobile app has been simple and user-friendly for you. We strive to create intuitive tools that make managing hotel operations as seamless as possible. It's also wonderful to know that our customer support team provided you with quick assistance. We understand the importance of prompt and reliable support, especially in the fast-paced hotel industry. We're thrilled to inform you that we offer a feature that automatically releases inventory in case of cancellations. Rest assured, your Customer Success Manager will be in touch with you to provide further details about this functionality. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.

KQ

Kausar Q.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "The user interface of the StayFlexi is incredibly intuitive and user-friendly"

January 30, 2024

5.0

Pros

I appreciate the responsiveness and professionalism of your customer support team. Whenever I've had questions or needed assistance, the support team at StayFlexi has been quick to respond, providing clear and helpful guidance.

Cons

Nothing, It is very easy to use, Whether it's inventory updates, pricing adjustments, or any other changes, the speed at which the platform processes and reflects these updates is commendable.

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your positive feedback! We are delighted that you find StayFlexi's user interface intuitive. Your appreciation for our responsive and professional customer support team is valued. We're thrilled to provide you with a seamless experience for inventory and pricing adjustments. Your satisfaction is our priority, and we appreciate your kind words. If you have any further suggestions or feedback, feel free to share! Thanks Team Stayflexi

PA

PARAS A.  
owner  
Hospitality  
Used the software for: 1-2 years

### "amazing product with amazing support"

January 31, 2024

5.0

Pros

ease of doing with support from the team whenever wherever me or my team is stuck

Cons

some glitches which occur occasionally in PMS

Switched from

[Djubo](https://www.capterra.com/p/143927/Djubo/)

support and pricing was higher and difficult

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your feedback! We are thrilled to hear you find StayFlexi amazing with exceptional support. We've noted your feedback on occasional PMS glitches. We appreciate your switch from Djubo based on support and pricing considerations. Your satisfaction is our priority, and we are committed to continuous improvement. If you have further suggestions, please share. Thanks Team Stayflexi

AN

Alex N.  
Hospitality  
Hospitality  
Used the software for: 6-12 months

### "Overall good service "

August 17, 2023

5.0

Overall experience is very good but just disappointed only in the mobile app rest all good website is absolutely fine very user friendly.

Pros

The website portal is absolutely user friendly very easy to use.

Cons

Mobile app is not working properly. Stayflexi team has to definitely look after it, because mobile is also very important.

Review Source

Response from Stayflexi

September 13, 2023

Thank you for your feedback! We are pleased to hear that you find our portal user-friendly. We apologize for any inconvenience you have experienced with our mobile app and appreciate your feedback. We are actively working to improve the mobile app to provide a seamless experience. Your overall positive experience is important to us, and we are committed to addressing this issue.

JS

Jaspreet S.  
GM  
Accounting  
Used the software for: 6-12 months

### "Very good s"

May 30, 2024

5.0

Satisfied with the quality of the product

Pros

Support of the staff thank you Regards

Cons

Not yet i am satisfied with the product regards

Review Source

KC

Kaushik C.  
Operation Head  
Hospitality  
Used the software for: 1-2 years

### "Stayflexi Review "

January 17, 2024

5.0

Pros

Stayflexi is my first channel manager and very easy to use.

Cons

Rates and availability options are sometimes not working properly.

Review Source

Response from Stayflexi

February 15, 2024

Thank you for sharing your StayFlexi review! We are glad it's your first choice for a channel manager. Your feedback is noted, and we're committed to resolving any issues to enhance your experience. Thanks Team Stayflexi

SP

Sooraj P.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Easy management of Hotels and Resorts"

February 7, 2024

5.0

Overall looks good. It helps me to manage many things of our properties like Restuarant sale, booking, channel management, inventory and rate management, invoicing etc.

Pros

Notification of booking, magic link, pos

Cons

No guest contact management available to import or export.

Switched from

[Djubo](https://www.capterra.com/p/143927/Djubo/)

Stayflexi gave me more choice with lesser price.

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your positive feedback! We are glad StayFlexi helps you manage various aspects efficiently. Your feedback on guest contact management is noted. We appreciate your switch from Djubo and are delighted to offer more choices at a competitive price. If you have further suggestions, please feel free to share! Thanks Team Stayflexi

YS

Y S.  
Head ops  
Hospitality  
Used the software for: Less than 6 months

### "Good but can be even better "

April 23, 2024

4.0

Good so far . We have only been back on the platform for 4 months so not yet the best time to assess and comment

Pros

Stayflexi needs to evolve further. We have been on the platform since 2019 and have seen them grow. Their prices have increased significantly and their services have improved as well. The pricing needs to be made more competitive for them to get into the smaller hotel segment which is the largest segment in the indian scenario . Overall their customer service is top class. Their response is very professional and hence even at a higher price we rather work with them than some other available options out there.

Cons

Stayflexi promoting their brand name and image on our custoer database which is not acceptable. When a booking is made the promotional msg must have the hotel name not the channel manager name. The same has been pointed out several times but not corrected so far.

Alternatives considered

[AxisRooms](https://www.capterra.com/p/170914/Hotel-Channel-Manager/)[Bigfoot Hotel Booking Engine](https://www.capterra.com/p/165469/Hotel-Booking-Engine/)[STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/)

Reason for choosing Stayflexi

Better relationship with stayflexi and better response from them at all times

Switched from

[AxisRooms](https://www.capterra.com/p/170914/Hotel-Channel-Manager/)[Asia Tech Hotel Channel Manager](https://www.capterra.com/p/157107/Hotel-Channel-Manager/)

They dont offer a professional service hence not satisfied

Review Source

GR

GUNTURU R.  
Homestay service apartment.  
Hospitality  
Used the software for: 2+ years

### "Tirupati homestay "

January 22, 2024

5.0

Good, satisfied, better to be create more awarness in low leval front office persons.

Pros

Dash board, booking, price inventory, Maintain of inventory.

Cons

Require Field training, Many guys are not understanding web nair, on line training etc in small towns.

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your feedback! We are glad you find the dashboard, booking, and price inventory management beneficial. Your suggestion for field training and awareness in small towns is valuable, and we will consider ways to enhance accessibility and understanding. We appreciate your satisfaction and are committed to continuous improvement. Thanks Team Stayflexi

MR

Moidul R.  
GM  
Hospitality  
Used the software for: 2+ years

### "Good"

August 17, 2023

5.0

Good experience

Pros

Very friendly and very helpful specially ms. Ankita

Cons

Prompt response and very supportive.

Reason for choosing Stayflexi

Because is very good and rate also good

Review Source

Response from Stayflexi

September 15, 2023

Thank you for your positive review! We are delighted to hear that you had a good experience with Stayflexi, and we appreciate your kind words. Providing friendly and helpful customer support is a top priority for us. If you ever need further assistance or have more feedback, please feel free to reach out. We are here to help and ensure your continued satisfaction with our services!

VM

Vimukta M.  
Revenue Manager  
Hospitality  
Used the software for: 2+ years

### "Easy to use software "

January 4, 2024

5.0

Pros

Inventory calendar , blocking and and rates updations are easily done.

Cons

Mobile app , its difficult to operate the app.

Review Source

Response from Stayflexi

February 15, 2024

Thank you for highlighting the ease of managing inventory, blocking, and rate updates. We appreciate your feedback on the mobile app, and we are committed to enhancing its usability. Your input is valuable as we strive to provide a seamless experience. Thanks Team Stayflexi

SM

Shreyas M.  
Manger  
Hospitality  
Used the software for: 1-2 years

### "There are not flexi "

August 16, 2023

3.0

Good but average

Pros

There customer support is good.and there app is good

Cons

very expensive compared to other companies They don’t do complete work

Review Source

Response from Stayflexi

February 15, 2024

Thank you for sharing your thoughts on your experience. We appreciate your positive feedback on the customer support and the app. It's great to hear that these aspects have been beneficial for you. We are currently in the process of developing new enhancements, and it's important to note that these endeavors require time. We need to allocate sufficient technical time for analysis to ensure the delivery of a high-quality output. Thanks Team Stayflexi

RS

Ranbir S.  
Front Office Manager  
Hospitality  
Used the software for: 2+ years

### "Excellent Service "

January 4, 2024

5.0

Pros

1\. Quick Response 2. Very Helpful 3. Good Behaviour

Cons

Always helpful everything is on time nothing say to bad

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your kind words! We appreciate your feedback.Your satisfaction is our priority, and we're glad to have met your expectations. If you ever have suggestions for improvement, feel free to share. We look forward to continuing to provide excellent service for you. Thanks Team Stayflexi

AU

Amit U.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Stayflexi Review "

July 27, 2023

4.0

Over all Good Experience

Pros

Stayflexi provides a user-friendly and comfortable experience with excellent support to ensure your stay is enjoyable.

Cons

we are looking More features in Mobile App from Stayflexi

Review Source

Response from Stayflexi

August 8, 2023

Thank you for taking the time to share your Stayflexi experience. We are thrilled to hear that you found our platform user-friendly and comfortable, with exceptional support. We value your input regarding the mobile app features. We understand the importance of having a comprehensive mobile experience and are actively working to enhance and expand our app's capabilities based on feedback from users like you. Thank you for choosing Stayflexi and for being a part of our community.

AB

Aneesh B.  
Manager Operations  
Hospitality  
Used the software for: 6-12 months

### "Good cloud based software "

February 9, 2024

4.0

Pros

Very user friendly.... If you have proper network coverage it will function well anywhere in the world.

Cons

In Terms of cost of its very Afordable and also easy to customize...its cloud based hospitality software.

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your positive review! We are delighted you find our cloud-based software user-friendly, affordable, and easy to customize. Your satisfaction is important to us, and we are here to support your hospitality needs anywhere in the world. If you have any further feedback, feel free to share! Thanks Team Stayflexi

KM

Kammal M.  
GM  
Hospitality  
Used the software for: 1-2 years

### "Great software "

August 30, 2023

4.0

I use this extensively and i am very satisfied

Pros

Overall very user friendly with all key features and excellent customer support ❤️

Cons

Minor bugs are existing but tech support is constantly working to resolve them

Review Source

Response from Stayflexi

September 13, 2023

Thank you for your positive review! We are delighted to hear that you find our software user-friendly with excellent customer support. We appreciate your understanding regarding the minor bugs, and rest assured, our technical team is dedicated to resolving them. We value your satisfaction and look forward to continuing to support your needs.

MA

Manen A.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Good software"

September 29, 2023

5.0

Nice experience overall but little negligent in following up with some works.

Pros

Nice user interface and easy to use website.

Cons

Having some difficulty using the updated mobile software.

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your positive feedback on our software's user interface and website usability. Your experience is valuable to us, and we're committed to addressing and improving upon any challenges. We appreciate your understanding and will take your comments into consideration for future updates. Thanks Team Stayflexi

ALR

Anil Lal R.  
Partner  
Hospitality  
Used the software for: 6-12 months

### "Excellent product "

January 31, 2024

5.0

Pros

The ease of use & the easy setup was really helpful to start with. Support is really good & fast. On the whole ab excellent all in one system to run our hotel.

Cons

The only small con is limitation on the mobile app which is being upgraded which will be better as we move forward.

Review Source

Response from Stayflexi

February 15, 2024

Thank you for your positive feedback! We are pleased you find our product excellent, especially in ease of use and setup. Your appreciation for our support is valued. We've noted your feedback on the mobile app, and we are actively working on upgrades for an even better experience. Your satisfaction is our priority, and we look forward to continually meeting your hotel management needs. Thanks Team Stayflexi

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.