--- title: "Urbest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Urbest Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/193375/Urbest/" page_type: "product" language: "en" --- # Urbest Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Urbest ## What is Urbest? Urbest is a collaborative software between managers, service providers, and tenants that helps teams to organise communication, monitoring, management, and evaluation of maintenance and service tasks. Urbest saves 30 to 90 minutes per day through easy access to information, task automation, and automatic reminders. Urbest is : - 200+ hours saved per year per person; - 250,000 people served; - 5.5 million m2. ## What is Urbest used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $600 Per Feature, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Urbest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.urbest.io&name=Urbest) ## Urbest Overview Updated August 2026 AI summary Urbest supports organizations of all sizes with facility and maintenance management by offering work order management, preventive maintenance scheduling, and asset tracking. It features technician and workflow management, service history, document handling, and third-party integrations. Available on web and mobile platforms, Urbest accommodates multi-location operations and provides tools for oversight, task coordination, and real-time information access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Urbest 4.8 (33) VS. [4.6 (1,480)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $600 Per Feature, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (33) Ease Of Use 4.6 (1,440) Value For Money 4.8 (31) Value For Money 4.4 (1,243) Customer Service 4.8 (32) Customer Service 4.6 (1,393) ## Urbest alternatives Highest Rated [4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (98)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10529/Simpro-Enterprise/) ## FAQs about Urbest Overview ### Which roles and teams benefit most from Urbest? Urbest is most used by executives, operations leaders, property and facilities teams, and project managers who need centralized oversight of site issues and service requests. CEOs and COOs use it for visibility and coordination, while facilities and real estate teams streamline maintenance follow-up, vendor communication, and operational workflow tracking. Answer based on 33 reviews Overview ### What company size and specific industries is Urbest built for? Urbest is designed for facility management teams in small, mid-market, and enterprise organizations that need to track jobs and access information quickly. It is best suited to companies with facilities operations, such as offices, commercial properties, or other workplaces where job follow-up and information access are important. Features and Usability ### What are the key features of Urbest? Urbest offers work order management, task scheduling, maintenance scheduling, and preventive maintenance for service operations. It also includes asset tracking, inspection management, incident reporting, alerts and notifications, reporting and analytics, access controls and permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Urbest offer? Urbest provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual step-by-step guidance. Answer based on 1 reviews Getting Started and Support ### What customer support options does Urbest offer? Urbest provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Reviewers describe the product as easy to get running and simple to use, with issue reporting handled quickly in the app, though some note that support needs may arise around integrations and more advanced setup. Answer based on 5 reviews ## Features AI summary Based on 5,405 Maintenance Management reviews Capterra data shows that buyers of maintenance management software rank the following features as their top priorities: - **Work Order Management** (**45%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) Urbest supports all three of the features reviewers value most: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses manage repair requests, schedule recurring upkeep, and keep accurate maintenance records, allowing teams to improve asset reliability, reduce downtime, and make day-to-day operations more efficient. Preventive Maintenance 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Mobile Access 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Technician Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Oversee technicians and track their assigned work orders Urbest 61 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Checklists: An itemized to do list that can be edited as tasks are completed - Client Management: Manage contact details and communication with clients - Commercial Properties: Designed to serve commercial properties - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Database: Easily track all contractor information in one centralised location - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forms Management: Store, manage and track all forms in a centralized location - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (33) 4.6 Based on 33 reviews ## Pricing Value for money 4.8 (31) Free Trial Basic $600.00 Per Feature,Per Year Value for money 4.8 (31) 4.8 Based on 31 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (32) 4.8 Based on 32 reviews ## User reviews Overall rating 4.8 Based on 33 reviews Filter by rating 5(27) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VB Vadim B. CEO Legal Services ### "Seamless job and tasks tracking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2024 Pros I love the interface Urbest has. The dashboard looks very neat and easy to understand. Cons The communication is in French in emails. I still did not figure out how to change the email notifications to English, but it doesn't bother much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Danyl G. Charge d’affaires Construction ### "Urbest " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 28, 2021 Pros Logiciel très simple à utiliser et complet. Cons Il faudrait voir pour ajouter plus de fonctionnalités liées au domaine du bâtiment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2021 Thank you Danyl, let us know how we can help you win more deals. AC Alexis C. Ceo Real Estate ### "Nice and smooth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2021 Pros It is easy to use and the design of the interface is great Cons We are waiting for the api in order to integrate the solution in our Saas FlatBay Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2021 We look forward to combining our solution and delight people even more with FlatBay and Urbest wrapped up ! CD Cecile D. President Commercial Real Estate ### "Easy tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2021 Help create a community Pros Very easy to implement: no technological barrier Cons Necessity to GO international for large groups with Many sites Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2021 Thank you Cécile, it's a pleasure working with you. We will continue our effort to delight your users. MA Marie A. SDR Computer Software ### "Ur(the)best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2021 Time and cost saving Pros Easy to use and easy to integrate with other softwares Cons None that I know of yet as it’s been a great experience so far Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2021 Thank you Marie, its a pleasure to help you in office management. Hugo Youcef B. COO Real Estate ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2021 Pros We highly value the ease of use and its simple integration into our work environment. Cons The application still has a lot of development potential even if it is already very complete. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2021 Thank you Youcef! We look forward to bringing even more services and functionality into Urbest as we continue on our mission to simplify collaboration in facilities, property management and delivery of services. TD Tom D. DIRECTEUR DE CENTRE COMMERCIAL Commercial Real Estate ### "Limpide, Fluide, une évidence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2021 Pros sa fluidité et sa prise en main rapide pour les équipes, URBEST est vite devenu une évidence car répond à une vraie problématique de préparation et reporting des sujets courants Cons le menu recherche d'immeuble du départ, pas assez fluide comme le reste de l'appli Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 14, 2021 Thanks Tom! We appreciate your feedback and we are working on improving this in our next releases! Urbest team YC YVAN C. Property analyst Real Estate ### "Urbest Portalis" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 31, 2020 Pros a better check for maintenance and a better connexion between users. Cons work wtih others partners than ENGIE to develop more skills. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 1, 2021 Thank you for your comment! We appreciate. For your information, you can invite any service provider from your admin panel. Regards, FF Florian F. Innovation et startups Architecture & Planning ### "Adopté très vite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2020 Pros Nous avons beaucoup apprécié la capacité d'Urbest à travailler avec nos équipes et à évoluer dans un cadre assez restrictif qu'est le notre, tout en proposant un outil assez innovant pour un établissement qui n'était pas habitué. Toutes les équipes qui l'utilisent sont ravies de la facilité d'utilisation et de l'efficacité de l'application. Cons Aucun problème avec l'utilisation d'Urbest Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2020 Merci Florian pour ce retour ! Ravi de voir que Paris la Defense apprecie l'experience urbest. FD francois D. responsable équipe Government Administration ### "maintenance" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 30, 2020 une bonne idée au départ, la première version était plus lisible de mémoire. Pros toutes les demandes sont centralisées, la possibilité de mettre des photos Cons manque de visibilité sur smartphone en tant qu'intervenant sur les demandes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2020 Bonjour, Je vous remercie pour votre retour, nous travaillions au quotidien pour ameliorer urbest et vous simplifier la vie, n'hesitez pas a nous faire par de vos remarques sur hello@urbest.io [View all Reviews](https://www.capterra.com/p/193375/Urbest/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.