# Urbest Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Urbest Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/193375/Urbest/alternatives --- # Urbest Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Urbest ## What is Urbest? Urbest is a collaborative software between managers, service providers, and tenants that helps teams to organise communication, monitoring, management, and evaluation of maintenance and service tasks. Urbest saves 30 to 90 minutes per day through easy access to information, task automation, and automatic reminders. Urbest is : - 200+ hours saved per year per person; - 250,000 people served; - 5.5 million m2. ## What is Urbest used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/) Overall rating Based on 33 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $600 Per Feature, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Urbest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.urbest.io&name=Urbest) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Urbest 4.8 (33) VS. [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $600 Per Feature, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (33) Ease Of Use 4.6 (1,380) Value For Money 4.8 (31) Value For Money 4.4 (1,184) Customer Service 4.8 (32) Customer Service 4.6 (1,333) ## Urbest alternatives [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [4.0 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10529/Simpro-Enterprise/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Asset Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Technician Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Oversee technicians and track their assigned work orders Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Urbest 61 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Create, manage, and send invoices or bills to customers An itemized to do list that can be edited as tasks are completed Manage contact details and communication with clients Designed to serve commercial properties Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Easily track all contractor information in one centralised location Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Track employee schedules, availability, and performance across projects and tasks Designed to be used by kindergarten, primary, middle, and senior secondary schools. Store, manage and track all forms in a centralized location Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Manage incidents related to outages or breaches in functionality of IT systems Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Manage employee salary processes, data, taxes, and records administration efficiently Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Track and manage all activities and tasks necessary to maintain a desired level of quality Generate quotes or estimates for customers Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data For residential properties Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (33) 4.6 Based on 33 reviews ## Pricing Value for money 4.8 (31) Free Trial Basic $600.00 Per Feature,Per Year Value for money 4.8 (31) 4.8 Based on 31 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (32) 4.8 Based on 32 reviews ## User reviews Overall rating 4.8 Based on 33 reviews Filter by rating 5(27) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VB Vadim B. CEO Legal Services ### "Seamless job and tasks tracking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2024 Pros I love the interface Urbest has. The dashboard looks very neat and easy to understand. Cons The communication is in French in emails. I still did not figure out how to change the email notifications to English, but it doesn't bother much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Danyl G. Charge d’affaires Construction ### "Urbest " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 28, 2021 Pros Logiciel très simple à utiliser et complet. Cons Il faudrait voir pour ajouter plus de fonctionnalités liées au domaine du bâtiment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2021 Thank you Danyl, let us know how we can help you win more deals. AC Alexis C. Ceo Real Estate ### "Nice and smooth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2021 Pros It is easy to use and the design of the interface is great Cons We are waiting for the api in order to integrate the solution in our Saas FlatBay Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2021 We look forward to combining our solution and delight people even more with FlatBay and Urbest wrapped up ! CD Cecile d. President Commercial Real Estate ### "Easy tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2021 Help create a community Pros Very easy to implement: no technological barrier Cons Necessity to GO international for large groups with Many sites Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2021 Thank you Cécile, it's a pleasure working with you. We will continue our effort to delight your users. MA Marie A. SDR Computer Software ### "Ur(the)best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2021 Time and cost saving Pros Easy to use and easy to integrate with other softwares Cons None that I know of yet as it’s been a great experience so far Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2021 Thank you Marie, its a pleasure to help you in office management. Hugo Youcef b. COO Real Estate ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2021 Pros We highly value the ease of use and its simple integration into our work environment. Cons The application still has a lot of development potential even if it is already very complete. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2021 Thank you Youcef! We look forward to bringing even more services and functionality into Urbest as we continue on our mission to simplify collaboration in facilities, property management and delivery of services. TD Tom D. DIRECTEUR DE CENTRE COMMERCIAL Commercial Real Estate ### "Limpide, Fluide, une évidence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2021 Pros sa fluidité et sa prise en main rapide pour les équipes, URBEST est vite devenu une évidence car répond à une vraie problématique de préparation et reporting des sujets courants Cons le menu recherche d'immeuble du départ, pas assez fluide comme le reste de l'appli Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2021 Thanks Tom! We appreciate your feedback and we are working on improving this in our next releases! Urbest team YC YVAN C. Property analyst Real Estate ### "Urbest Portalis" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 31, 2020 Pros a better check for maintenance and a better connexion between users. Cons work wtih others partners than ENGIE to develop more skills. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 1, 2021 Thank you for your comment! We appreciate. For your information, you can invite any service provider from your admin panel. Regards, FF Florian F. Innovation et startups Architecture & Planning ### "Adopté très vite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2020 Pros Nous avons beaucoup apprécié la capacité d'Urbest à travailler avec nos équipes et à évoluer dans un cadre assez restrictif qu'est le notre, tout en proposant un outil assez innovant pour un établissement qui n'était pas habitué. Toutes les équipes qui l'utilisent sont ravies de la facilité d'utilisation et de l'efficacité de l'application. Cons Aucun problème avec l'utilisation d'Urbest Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2020 Merci Florian pour ce retour ! Ravi de voir que Paris la Defense apprecie l'experience urbest. FD francois d. responsable équipe Government Administration ### "maintenance" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 30, 2020 une bonne idée au départ, la première version était plus lisible de mémoire. Pros toutes les demandes sont centralisées, la possibilité de mettre des photos Cons manque de visibilité sur smartphone en tant qu'intervenant sur les demandes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2020 Bonjour, Je vous remercie pour votre retour, nous travaillions au quotidien pour ameliorer urbest et vous simplifier la vie, n'hesitez pas a nous faire par de vos remarques sur hello@urbest.io [View all Reviews](https://www.capterra.com/p/193375/Urbest/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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