--- title: "Microsoft Lens Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Microsoft Lens Software - reviews, pricing plans, popular comparisons to other OCR products and more." source_url: "https://www.capterra.com/p/193405/Microsoft-Office-Lens/" page_type: "product" language: "en" --- # Microsoft Lens Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Lens ## What is Microsoft Lens? Microsoft Lens (formerly Microsoft Office Lens) is a cloud-based solution that enables businesses to convert pictures, documents, and whiteboard content into PDF, Word and PowerPoint files. Those files can then be saved to OneNote or OneDrive. Handwritten text is recognized thanks to OCR (Optical Character Recognition) and allows words to be searched and copied for editing purposes. Saved files can also be shared via email. ## What is Microsoft Lens used for? [OCR](https://www.capterra.com/ocr-software/) Top alternative Featured Overall rating Based on 276 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Lens?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.microsoft.com/&name=Microsoft Lens) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Lens 4.5 (276) VS. [4.7 (4,260)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting Price Contact vendor Starting Price $19.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (276) Ease Of Use 4.6 (4,251) Value For Money 4.6 (200) Value For Money 4.3 (3,129) Customer Service 4.3 (172) Customer Service 4.3 (2,806) ## Microsoft Lens alternatives [4.4 (1,022)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (578)](https://www.capterra.com/p/167449/Nitro/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (144)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting price $68.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [CamScanner](https://www.capterra.com/p/210426/CamScanner/) [4.7 (234)](https://www.capterra.com/p/210426/CamScanner/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210426/CamScanner/) [View all alternatives](https://www.capterra.com/p/193405/Microsoft-Office-Lens/alternatives/) ## FAQs about Microsoft Lens Overview ### What problems does Microsoft Lens solve? Microsoft Lens solves the lack of fast, reliable document capture when teams are away from office scanners. It helps office staff, field employees, students, and accounting teams digitize receipts, whiteboards, business cards, and paperwork, extract text with OCR, convert files to PDF or Word, and sync them into Microsoft workflows. Answer based on 212 reviews Overview ### Which roles and teams benefit most from Microsoft Lens? Microsoft Lens is most used by students, teachers, managers, freelancers, and IT teams that need fast mobile document capture. Education users scan notes, assignments, and whiteboards, while business and independent professionals digitize receipts, forms, and meeting materials. IT and operations roles use it to organize records and share searchable files quickly. Answer based on 276 reviews Overview ### What company size and industries is Microsoft Lens built for? Microsoft Lens is built for businesses of all sizes, led by small businesses at 60%, with Education Management and Information Technology and Services tied as the top industries at 9% each. It also serves enterprises at 21%, midsize businesses at 18%, and Computer Software teams at 7% for OCR. Answer based on 276 reviews Features and Usability ### What are the key features of Microsoft Lens? Microsoft Lens includes core document scanning with automatic edge detection and image cleanup, plus document conversion to PDF, Word, and PowerPoint. Reviewers also highlight OCR text extraction, whiteboard and business card scanning, image editing like cropping and color adjustment, and Microsoft 365 integration for storage and sharing. Answer based on 152 reviews Integrations ### Which third-party tools and platforms does Microsoft Lens integrate with? Microsoft Lens integrates with OneDrive, Microsoft Word, Microsoft PowerPoint, and Microsoft OneNote, with reviewer mentions also pointing to Dropbox and WordPress. The strongest connections center on Microsoft file storage and document apps, especially for saving scans to OneDrive and exporting content into Word, PowerPoint, or OneNote. Answer based on 80 reviews Getting Started and Support ### What training and onboarding options does Microsoft Lens offer? Microsoft Lens provides documentation for teams that need written reference material during setup and use. Documentation typically supports self-paced learning, feature lookup, and step-by-step guidance for common tasks. No other training formats are confirmed in the catalog data. Answer based on 4 reviews Getting Started and Support ### What customer support options does Microsoft Lens offer? Microsoft Lens offers Email/Help Desk, a Knowledge Base, and Phone Support. Reviewers describe support as mixed: some mention immediate help and useful service, while others report long waits, slow setup assistance, and reps who were not able to resolve integration or setup issues quickly. Answer based on 3 reviews Features and Usability ### How good is Microsoft Lens for managing scanned documents? Microsoft Lens makes scanned document management simple for everyday filing, sharing, and cloud storage. Small business users, teachers, and mobile professionals like the easy capture, folder saving, and OneDrive export, though some people find uploads slow, the save-before-send flow awkward, and file organization less clear. Answer based on 47 reviews Features and Usability ### How well does Microsoft Lens convert photos into PDFs or text? Microsoft Lens turns photos into readable PDFs, Word files, and extracted text with little setup. Freelancers, office staff, and students value the automatic cropping, edge detection, and OCR features, though image quality can depend on lighting, and some users want better export options and easier handling of larger batches. Answer based on 41 reviews ## Who uses Microsoft Lens? Based on Capterra reviews from the past 4 years ## Features AI summary Based on 939 OCR reviews Capterra reviewers highlight these as the features buyers value most when choosing OCR software: - **Secure Data Storage** (**49%** of reviewers rated this feature as critical) - **Convert to PDF** (**53%**) - **API** (**58%**) Microsoft Lens includes **Secure Data Storage** and **Convert to PDF**, covering two of the top features OCR buyers look for. However, it does not offer **API**. Instead, it provides other important capabilities that reviewers also rate highly, including **PDF Conversion** (**48%**), **Text Editing** (**44%**), and **Data Extraction** (**44%**). These features help businesses capture documents, refine scanned content, and pull usable information from files, allowing teams to manage records more efficiently and turn paper-based information into searchable digital content. Secure Data Storage 4.3 (42) 54.76% of 42 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Convert to PDF 4.6 (103) 52.43% of 103 reviewers that rated this feature as important or highly important With this capability, you can quickly capture images or documents and turn them into PDF files, applying adjustments and filters as needed. Reviewers appreciate the simplicity, speed, and versatility, though some mention you can't copy text from the resulting PDFs. PDF Conversion 4.3 (82) 43.90% of 82 reviewers that rated this feature as important or highly important Convert other file formats to and from PDF. Text Editing 4.2 (73) 41.10% of 73 reviewers that rated this feature as important or highly important Edit text as needed Data Extraction 4.1 (45) 40.00% of 45 reviewers that rated this feature as important or highly important Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Document Conversion 4.6 (99) 48.48% of 99 reviewers that rated this feature as important or highly important It gives you the flexibility to convert images and documents into multiple formats like PDF, Word, PowerPoint, and Excel. Users think the process is fast, convenient, and helpful, but some feel there are limited conversion options compared to other tools. Microsoft Lens 18 features ### All Features - Convert to PDF: With this capability, you can quickly capture images or documents and turn them into PDF files, applying adjustments and filters as needed. Reviewers appreciate the simplicity, speed, and versatility, though some mention you can't copy text from the resulting PDFs. - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Document Conversion: It gives you the flexibility to convert images and documents into multiple formats like PDF, Word, PowerPoint, and Excel. Users think the process is fast, convenient, and helpful, but some feel there are limited conversion options compared to other tools. - Document Imaging: Convert paper files into digital images - Document Storage: Store and organize documents in a centralized system - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Full Text Search: Search for specific words or phrases within a document or database - ID Scanning: Scan and validate an ID barcode - Multiple Output Formats: Create content in various formats, such as print, PDF, HTML and more - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - PDF Conversion: Convert other file formats to and from PDF. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Text Editing: Edit text as needed - Text Extraction: Microsoft Lens offers accurate text extraction from images using OCR technology, letting you easily copy text for use elsewhere. Some reviewers find it works well for printed text, but note it can struggle with handwriting or require repeated attempts. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.5 (276) 4.5 Based on 276 reviews ## Pricing Value for money 4.6 (200) Value for money 4.6 (200) 4.6 Based on 200 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) ## Support, customer service and training options Customer Service 4.3 (172) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (172) 4.3 Based on 172 reviews ## User reviews Overall rating 4.5 Based on 276 reviews Filter by rating 5(169) 4(90) 3(15) 2(1) 1(1) Mentioned topic Sorted by most recent Wei Jie L. Manager Food & Beverages ### "Great for Scanning and Portable " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 13, 2026 It is useful for quickly scanning documents. No need to have access to a regular scanner. You can do it anytime and anywhere. Pros Great for scanning documents with my phone. It automatically detects the document edges, and makes it easy to save or share as a PDF. Cons It does not always detect the edges correctly, especially with poor lighting or unusual backgrounds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jonathan K. Chief Marketing Officer Insurance ### "Fast and Reliable Document Scanner" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 27, 2026 Overall, my experience with Microsoft Lens has been very positive. It's a simple and reliable app for scanning documents, receipts, business cards, and notes, and it produces clean, high-quality scans with very little effort. The OCR feature and PDF export save a lot of time, and the integration with OneDrive and other Microsoft apps makes it easy to organize and share files. While there are a few limitations with editing and text recognition on more difficult scans, it's an excellent tool for everyday document scanning. Pros What I liked most about Microsoft Lens was how quickly it turns photos into clean, readable scans. The automatic cropping and image enhancement work really well, and it's easy to save documents as PDFs or send them directly to OneDrive or other Microsoft apps. The text recognition feature is also very useful, making it simple to copy text from scanned documents instead of typing everything manually. Cons What I liked least about Microsoft Lens was that the text recognition isn't always perfect, especially with handwritten notes or documents that aren't well lit. Occasionally I had to rescan a page to get a cleaner result. It also has fewer editing options than some dedicated document scanning apps, so making adjustments after a scan can be a little limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VI Vanessa I. Legal Assistant Legal Services ### "Very Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 10, 2026 My overall experience is great. It has been very useful and easy to use which are the things I look for in a system. Pros I like the document management the most. It is very easy to use and easy for organizing. The text recognition and image conversion are great tools! Cons I do not enjoy the customer service. They are a bit slow to respond but other than that everything else is perfect Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB STEEVE B. commercial Insurance ### "Une application simple et efficace pour scanner des documents" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 Mon expérience globale avec Microsoft Lens a été positive. L’application est simple à utiliser et permet de scanner rapidement différents types de documents comme des feuilles, des notes ou des tableaux blancs. Pros L’application détecte automatiquement les bords du document (feuille, tableau blanc, carte de visite). Cons L’application est très efficace pour scanner des documents, mais elle offre peu d’outils d’édition avancés (annotation, modification de PDF, ajustements détaillés) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LT Luke T. Fusion Engineer Oil & Energy ### "Microsoft Lens review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 30, 2025 Very positive, many photos are almost unusable these days and this helps to transform them and make them more suitable. Pros Really useful tool for scanning and improving quality of images for distributing. Great technology!! Cons The learning curve is a bit steep, not always super intuitive for how to use it, but still once you get the hang of it, it is more easy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Matteo M. Elettricista Renewables & Environment ### "Microsoft Lens, uno scanner a portata di mano" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 23, 2025 Esperienza più che positiva, assolutamente utile e semplice da utilizzare in qualisasi luigo in cui ci si trova!! Pros Semplicemente unica e spettacolare!! Si può scannerizzare qualsiasi cosa con il cellulare a portata di mano!! Cons L'unico svantaggio a mio parere è che funziona con la connessione dati attiva, ma altri svantaggi non ne trovo!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Data Architect Computer Software ### "portarsi uno scanner con se" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 15, 2025 app molto comoda, la preferisco alla camera di default del cellulare la utilizzo molto come se il cell fosse uno scanner portatile Pros facilità di lettura dei testi e di identificazione della parte della foto che contiene la pagina con il testo Cons non mi sembra abbia cose negative: forse è un po' scomodo quando si vuole selezionare manualmente l'area con il testo nella foto Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Conor M. Principal Education Management ### "Great means of centralising documents" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 27, 2025 I have been using lens to quickly scan old documents to create digital folders. It has allowed me to centralise my materials without using the scanner/photocopier in the office Pros Easy way to scan for pdf creation, it allows good centralisation of old documents and can integrate with other systems Cons Occasional difficulty in scanning with light and position but I find this still better than the majority of other pdf creation materials Switched from [Edit Pdfs](https://www.capterra.com/p/10001619/Edit-Pdfs/) Clearer tool with better storage and adaptability Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Pavlo B. Solutions Director Accounting ### "industrial scale scanner power in your pocket" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 8, 2025 fantastic product, allowing you to have an industrial scale scanner power in your pocket Pros ease of use and functionality - simple, crisp and high quality Cons nothing critical missing, the integration with one drive sometimes takes more time than desired Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jerad C. Freelance Photographer Photography ### "Great phone scanner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2024 Overall I have had a pretty pleasant experience using Microsoft lense. Pros I like how straight forward it is to use Microsoft lens and being able to save the files I scan to my OneDrive. Cons Unless the handwriting is super clean and clear, I wouldn't suggest using the ocr feature. Ocr work well on printed text and unless the handwritten text is clear and clean it will struggle to produce the correct words. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/193405/Microsoft-Office-Lens/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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