--- title: "Microsoft Lens Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft Lens the right OCR solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/193405/Microsoft-Office-Lens/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Microsoft Lens 4.5 (276) [View alternatives](https://www.capterra.com/p/193405/Microsoft-Office-Lens/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Microsoft Lens Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews JK Jonathan K Chief Marketing OfficerInsurance, 11 - 50 employeesUsed the software for: 6-12 months. “What I liked most about Microsoft Lens was how quickly it turns photos into clean, readable scans.“ July 27, 2026 JK Jonathan K Chief Marketing OfficerInsurance, 11 - 50 employeesUsed the software for: 6-12 months. “It also has fewer editing options than some dedicated document scanning apps, so making adjustments after a scan can be a little limited.“ July 27, 2026 Wei Jie L ManagerFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “It automatically detects the document edges, and makes it easy to save or share as a PDF.“ August 13, 2026 HD Harsh D ResearcherHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Microsoft Lens' OCR technology and file filter tools are not as effective as of the competitors like Camscanner.“ November 29, 2023 CM Conor M PrincipalEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Easy way to scan for pdf creation, it allows good centralisation of old documents and can integrate with other systems“ October 27, 2025 VI Vanessa I Legal AssistantLegal Services, 2 - 10 employeesUsed the software for: 6-12 months. “I do not enjoy the customer service.“ March 10, 2026 CM Conor M PrincipalEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “It has allowed me to centralise my materials without using the scanner/photocopier in the office“ October 27, 2025 mm mahfujur rahman m Provide emergency serviceComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes it is not accurate while converting image to word file if the image quality is not high.“ November 28, 2023 ## Showing most helpful reviews Showing 1-25 of 276 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melissa R. Manager Used the software for: Less than 1 year ### "Decent Scanner for Basic Needs, But Needs UI Refinement" October 1, 2026 3.0 It is a solid document management tool for basic daily scanning needs. However, the interface could be modernized and streamlined to make file organization and sharing simpler. Pros • Microsoft Lens is incredibly convenient for quick on-the-go scanning. The text recognition (OCR) and PDF conversion tools work seamlessly for digitizing documents, receipts, and whiteboard notes directly from a smartphone. Cons The learning curve can be slightly steep when navigating advanced features or organizing saved documents. Additionally, connecting with customer support isn't very straightforward if you encounter synchronization glitches with OneDrive. Review Source Ed L. Manager Used the software for: 1-3 years ### "Great for Scanning and Portable " August 13, 2026 5.0 It is useful for quickly scanning documents. No need to have access to a regular scanner. You can do it anytime and anywhere. Pros Great for scanning documents with my phone. It automatically detects the document edges, and makes it easy to save or share as a PDF. Cons It does not always detect the edges correctly, especially with poor lighting or unusual backgrounds. Review Source Jonathan K. Chief Marketing Officer Used the software for: Less than 1 year ### "Fast and Reliable Document Scanner" July 28, 2026 4.0 Overall, my experience with Microsoft Lens has been very positive. It's a simple and reliable app for scanning documents, receipts, business cards, and notes, and it produces clean, high-quality scans with very little effort. The OCR feature and PDF export save a lot of time, and the integration with OneDrive and other Microsoft apps makes it easy to organize and share files. While there are a few limitations with editing and text recognition on more difficult scans, it's an excellent tool for everyday document scanning. Pros What I liked most about Microsoft Lens was how quickly it turns photos into clean, readable scans. The automatic cropping and image enhancement work really well, and it's easy to save documents as PDFs or send them directly to OneDrive or other Microsoft apps. The text recognition feature is also very useful, making it simple to copy text from scanned documents instead of typing everything manually. Cons What I liked least about Microsoft Lens was that the text recognition isn't always perfect, especially with handwritten notes or documents that aren't well lit. Occasionally I had to rescan a page to get a cleaner result. It also has fewer editing options than some dedicated document scanning apps, so making adjustments after a scan can be a little limited. Review Source Steeve B. commercial Used the software for: 1-3 years ### "Une application simple et efficace pour scanner des documents" March 12, 2026 5.0 Mon expérience globale avec Microsoft Lens a été positive. L’application est simple à utiliser et permet de scanner rapidement différents types de documents comme des feuilles, des notes ou des tableaux blancs. Pros L’application détecte automatiquement les bords du document (feuille, tableau blanc, carte de visite). Cons L’application est très efficace pour scanner des documents, mais elle offre peu d’outils d’édition avancés (annotation, modification de PDF, ajustements détaillés) Review Source VI Vanessa I. Legal Assistant Used the software for: Less than 1 year ### "Very Easy to Use" March 11, 2026 5.0 My overall experience is great. It has been very useful and easy to use which are the things I look for in a system. Pros I like the document management the most. It is very easy to use and easy for organizing. The text recognition and image conversion are great tools! Cons I do not enjoy the customer service. They are a bit slow to respond but other than that everything else is perfect Review Source R Reviewer Fusion Engineer Used the software for: 1-3 years ### "Microsoft Lens review" January 2, 2026 5.0 Very positive, many photos are almost unusable these days and this helps to transform them and make them more suitable. Pros Really useful tool for scanning and improving quality of images for distributing. Great technology!! Cons The learning curve is a bit steep, not always super intuitive for how to use it, but still once you get the hang of it, it is more easy. Review Source R Reviewer Elettricista Used the software for: Less than 1 year ### "Microsoft Lens, uno scanner a portata di mano" December 24, 2025 5.0 Esperienza più che positiva, assolutamente utile e semplice da utilizzare in qualisasi luigo in cui ci si trova!! Pros Semplicemente unica e spettacolare!! Si può scannerizzare qualsiasi cosa con il cellulare a portata di mano!! Cons L'unico svantaggio a mio parere è che funziona con la connessione dati attiva, ma altri svantaggi non ne trovo!! Review Source Verified Reviewer Data Architect Used the software for: 3-5 years ### "portarsi uno scanner con se" December 16, 2025 5.0 app molto comoda, la preferisco alla camera di default del cellulare la utilizzo molto come se il cell fosse uno scanner portatile Pros facilità di lettura dei testi e di identificazione della parte della foto che contiene la pagina con il testo Cons non mi sembra abbia cose negative: forse è un po' scomodo quando si vuole selezionare manualmente l'area con il testo nella foto Review Source CM Conor M. Principal Used the software for: 1-3 years ### "Great means of centralising documents" October 28, 2025 5.0 I have been using lens to quickly scan old documents to create digital folders. It has allowed me to centralise my materials without using the scanner/photocopier in the office Pros Easy way to scan for pdf creation, it allows good centralisation of old documents and can integrate with other systems Cons Occasional difficulty in scanning with light and position but I find this still better than the majority of other pdf creation materials Review Source R Reviewer Student Used the software for: Less than 1 year ### "Very good image and PDF scanner to scan a few documents or ID cards" November 22, 2022 5.0 The Microsoft lens is a good tool for scanning images and documents. But managing a large number of scanned documents is difficult. Pros The quality of the scanned images is very good. The app can show the area to crop while taking the photo. This is a unique feature most similar apps lack. They show the crop area only after capturing the photo but not during capturing. Showing the crop area during capturing gives an idea regarding the final output image. Auto-detection of the crop area is also better than many other apps. Further, the app is advertisement free. Cons The app lacks any folder to organise the scanned images. Also, there is no option just to select a few images and export them as a PDF. The export PDF option is only available just after scanning. Overall, I didn't like the organisation of managing the scanned files. Scanning a large number of pages and probably multiple of them is difficult. Review Source Ralph B. Help Desk Technician II Used the software for: 1-3 years ### "Scanning Simplified" March 4, 2024 5.0 My overall experience with Microsoft Lens has been great. I would highly recommend it. Pros I like that Microsoft Lens is a part of the Microsoft platform and as such is integrated with the other Microsoft programs seamslessly. Cons It can sometimes be a lengthy process to save and convert the scans. Review Source VR Verified Reviewer Engineer Used the software for: 3-5 years ### "Good package with Ms office mobile" October 17, 2022 4.0 Best app for scanning documents with ocr and making pdf and ptt from physical documents Pros Well, I like the fast detection of documents when I use it, and it's ability to make a hole small book, also the conversion between images and pdf Cons Well it's very good, especially the last version. I don't find anything annoying or bad services. Review Source R Reviewer Processes operator Used the software for: 3-5 years ### "My experience with Microsoft Office Lens" October 4, 2021 4.0 At work, I have needed formal documents without a watermark, which is why this application has helped me a lot. I also like the option to save the image in JPG format in the phone gallery for other purposes. The use is quick and easy to understand, it is free and does not require an account for the necessary features. I can confidently recommend this app to my colleagues. Pros The application is fast to detect the text or area of interest to be scanned. It also provides appropriate options for editing the image. The options for saving and sharing in other formats are very clear. Something good too, is not having a watermark on PDF files. Cons Although the application does a good job detecting the document to be scanned, it cannot correctly adjust the image when it is taken from the side or at steep angles. For best results, you need to carefully position the camera in front of the document. In addition, the application should improve the immersive reader option, which still makes errors in character recognition. Review Source R Reviewer Freelancer Used the software for: 3-5 years ### "What I think about Microsoft Office Lens" March 2, 2021 5.0 I use it to scan images with texts that I want to keep saved (newsletters, documents, etc.). The repositioning of the photo is great and helps to make all text readable. Pros Easy to use, good filters and scaling to scan images. Direct and effective storage and sharing. Cons Perhaps the theme and layout could be made more interesting, customizable and with a more pleasant appearance. Review Source pavlo B. Solutions Director Used the software for: 3-5 years ### "industrial scale scanner power in your pocket" April 9, 2025 5.0 fantastic product, allowing you to have an industrial scale scanner power in your pocket Pros ease of use and functionality - simple, crisp and high quality Cons nothing critical missing, the integration with one drive sometimes takes more time than desired Review Source R Reviewer Business Development Representative Used the software for: Less than 1 year ### "Best Tool for any professional who work with lots of image files." February 13, 2023 5.0 Microsoft Lens have really helped me in my official work. This is one software that I intend to always keep in my phone. This really helped me to do my office work more effectively and efficiently mainly with the OCR feature. The availability of this application on mobile phones is so comforting for the user. Pros I love the OCR feature of this software. It is really efficient and accurate. The auto cropping after loading or taking an image is simply outstanding as it automatically tries to compensate the error in angle of the image. It enables the images to be saved more clearly with correct angle. The OCR feature reading an image file was something amazing. Cons I love most parts of this software but I just wish that if it could also convert other files other than image file only, it would have been an all in one solution. Review Source R Reviewer Nurse Used the software for: 3-5 years ### "My documents keeper" December 20, 2022 5.0 Easy to access, friendly user, and a very nice software to keep all your documents in your device that every time you need it, you can have it. Pros I like the software the most was the ability to keep all my documents intact in device. That every time I need my documents, in a snap of my finger my document was already there or submitted. And this software is a very friendly user that makes everyone can easily access to it. Cons So far there are no feature that I dislike about the software. Review Source AVULA KRISHNA C. ASE Used the software for: 3-5 years ### "An Excellent Tool for Making PDFs and Documents." July 10, 2023 4.0 Excellent overall performance in comparison to other options, and it integrates well with the office suite. Pros All students and office employees are advised to use this software for the greatest portable scanning experience possible without having to rely on conventional scanning equipment. Cons Setting it setup might be a little difficult, particularly if your phone or tablet is connected to both your personal Microsoft account and an Office 365 account for work or school. Review Source R Reviewer IT Used the software for: 1-3 years ### "Microsoft Lens : An effective tool for document creation and editing." August 21, 2023 4.0 Microsoft Office Lens is a trusted tool offering free and excellent scanning capabilities. Pros Microsoft Lens works quickly to identify the text that has to be scanned. Additionally, it offers the right solutions for editing images. There are very obvious choices for sharing and storing in different formats. The absence of a watermark on PDF documents is also a plus. Cons Often it fails to exactly crop the pictures, thus I need to adjust it manually, but it does not take much time and it's easy to fix. Review Source R Reviewer IT Used the software for: 1-3 years ### "Microsoft Lens: A Scanner App That Can Do It All" August 31, 2023 4.0 Optimal application for scanning physical documents with OCR capabilities, creating PDFs, and converting documents into PPT format. Pros Microsoft Lens is a fast and efficient way to scan text, edit images, and share or store them in different formats. It also does not add a watermark to PDF documents. Cons Microsoft Lens may not be the best option for scanning large documents or images on older devices, as it can be slow to load and process the images. Review Source mrM mahfujur rahman M. Provide emergency service Used the software for: 3-5 years ### "Microsoft lens is value for money" November 29, 2023 5.0 I can't describe how Microsoft Lens help me in my practical life. It reduces my work pressure a lot. In a word i just love it. Pros It takes less time to convert images to PDF and PowerPoint with maximun accuracy which impresses me a lot. Cons Sometimes it is not accurate while converting image to word file if the image quality is not high. Review Source R Reviewer product manager Used the software for: 1-3 years ### "reliable mobile scanning app " May 3, 2023 5.0 also can scanning documents with handwritten notes or signatures. Pros A mobile scanning application that allows to digitize documents.I have found this app to be extremely helpful in managing and organizing important documents on-the-go.Allowing extract text from scanned documents and save it in editable formats such as Word or PDF. Cons is great for scanning and extracting text, but it may not be the best tool for extensive document editing. Review Source 2011CS030035 - D. IT Used the software for: 1-3 years ### "Microsoft Lens : A super application for scanning documents and materials. " August 2, 2023 4.0 I like how Microsoft Lens can effortlessly scan any written content. Pros I enjoy this application since it is simple to use, scans documents and photographs correctly, and allows me to effortlessly send to OneDrive or sharing with friends and family. Cons It may be difficult to set up, particularly in case that you maintain a private Microsoft account as well as a Work or School account (Office 365) on your smartphone or tablet. Review Source Verified Reviewer Teacher Used the software for: 3-5 years ### "Converting documents to digital." July 30, 2022 5.0 I scanned and saved all my physical documens like diplomas, IDs, bills with Microsoft Lens. Pros I like basic scanning and sharing feature. It works like physical scanner. With taking photo it's done to have bills as PDF. Documents can be shared as PDF or JPG or PNG. Cons It would be better if there is folder or labelling feature. Review Source Verified Reviewer Junior Mining Engineer Used the software for: 3-5 years ### "The best scanner you can use" August 25, 2022 5.0 I have used Microsoft Lens for more than two years and it didn't disappoint me. I can easily convert images to PDF in just a click. Pros You can scan any type of documents, photos, whiteboard, business card, etc. very easily. You can save the files in OneDrive or convert to PDF, Word, PowerPoint, etc. The UI is user friendly. The best feature is that it can auto detect the document page while scanning and it crops automatically. Cons While scanning any document, you have keep the phone exactly parallel to the document. Otherwise the edges won't be correct and looks kind of distorted. Review Source Similar Products Featured