# Page 11 | Microsoft Lens Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Microsoft Lens the right OCR solution for you? Explore 274 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193405/Microsoft-Office-Lens/reviews

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Microsoft Lens

4.5 (274)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 11 - Reviews of Microsoft Lens

## Showing most helpful reviews

Showing 251-274 of 274 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KMD

Krystel Mae D.  
CSR  
Outsourcing/Offshoring  
Used the software for: I used a free trial

### "Scan it!"

November 22, 2022

4.0

Pros

The thing I like about this software is how the quality of the photo is much better compared to the normal captured pictures. I like how I can adjust the size, etc. It's like I'm scanning the document without using the scan machine.

Cons

So far, I have nothing against with this product.

Review Source

JH

Josiah H.  
Host  
Arts and Crafts  
Used the software for: I used a free trial

### "Great app could use help"

May 16, 2023

3.0

Pros

The quality of the website and it’s available at almost all times

Cons

I don’t like the front of the app it’s not for me

Review Source

FM

Federico M.  
Consulente  
Management Consulting  
Used the software for: Less than 6 months

### "Uno scanner in tasca"

February 13, 2023

5.0

Pros

Apprezzabili la semplicità di utilizzo e la possibilità di inviare facilmente i file scansionati o di salvarli sul drive o sul dispositivo. Presenta inoltre diverse funzioni aggiuntive.

Cons

Potrebbe essere utile aggiungere ulteriori funzioni, ma anche allo stato attuale non presenta elementi negativi.

Review Source

VR

Verified Reviewer  
Sr Business Application Consultant  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Another tool amongst all the other document scan tools"

May 25, 2021

3.0

It works

Pros

It's part of Microsoft office suite, so reliable and secure. Also handy for sharing the scanned documents on microsoft office platform.

Cons

Just another scanning tool. There isn't much of AI capabilities or data retrieval features like in Kofax, so quite limited functionality

Review Source

OG

Oisín G.  
Economist  
Government Administration  
Used the software for: Less than 6 months

### "Nice addition"

August 28, 2020

4.0

I only started using this recently because its installed on my work phone. But I find it useful.

Pros

This is a nice addition to the MS 365 suite. It very useful for just grabbing things like business cards or individual handouts etc.

Cons

It seems a bit unecessary given a lot of the functionality already exists in onenote, which i already use.

Review Source

AK

Ash K.  
Chief Administration Officer  
Design  
Used the software for: 6-12 months

### "Microsoft Office Lens's Review."

July 10, 2021

4.0

Never had an issue. And it's so easy and simple to use. Love it.

Pros

Everything. Simple and easy to use, and great for my business and my employees. We all love it. It's a quintessential part of our work.

Cons

Nothing. I can honestly say I've never come across anything that I dislike about this product. Always does what it needs to.

Review Source

JZ

Javin Z.  
Entertainer  
Entertainment  
Used the software for: I used a free trial

### "Good for school work or assignments."

September 27, 2020

4.0

I realized that you can easily scan a document and then you can edit the document if it has text on it. It is really good in my opinion.

Pros

If you have an assignment that you want to take a picture of this app will help you with that. The free features are good and I recommended anyone who is in school or university to use this.

Cons

None. I do not have any problems with Office Lens.

Review Source

AV

Amrit V.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Only phone scanning i've come across"

December 29, 2020

5.0

Pros

Very easy to use - just take a photo and it converts it - easy to email to yourself.

Cons

Not sure how secure the software is or whether they store the photos

Review Source

AL

Andre L.  
System Analist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Interesting tool, but, it doesn't justify"

November 4, 2020

4.0

Coming from Microsoft it could only be something fantastic, however, for me, a real use has not yet appeared.

Pros

The idea of being able to get information from anywhere, without losing quality and still "improving" this information, is fantastic, but, I still couldn't find its practice.

Cons

I have nothing to complain about, I just couldn't use it completely.

Review Source

OİT

Onur İlyas T.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Microsoft Lens Review"

June 19, 2022

4.0

Pros

\+ Easy to use + Light program + Good UI/UX design

Cons

\- Sometimes lagging in camera mode. - On some devices, the pdf does not appear directly in the documents section.

Review Source

IS

ISMAILA S.  
Data Scientist  
Banking  
Used the software for: Less than 6 months

### "Review Microsoft Office Lens"

February 4, 2020

5.0

Overall satisfactory, very good user experience. Truly served the purpose

Pros

Excellent quality images and ability of scanned images to be exported to virtually any application. Easy to access and good for snapping workflow documentation.

Cons

None that I can think of or noticed from the usage so far

Review Source

AE

Acha E.  
Boss  
Computer Hardware  
Used the software for: I used a free trial

### "My solution"

August 25, 2021

4.0

Pros

It scans very clearly and quilt in no time

Cons

I have shaky hands that gives me some trouble to align my document during scan but my fault not the app.

Review Source

AS

Andras S.  
Commercial agent  
Consumer Goods  
Used the software for: Less than 6 months

### "Microsoft is a good software today"

May 10, 2022

5.0

Pros

\- Design - Performance - The number of possibilities

Cons

It could be too dificult, if you don't use it often and many functions are old and known.

Review Source

JS

Janice S.  
Managing Partner  
Marketing and Advertising  
Used the software for: I used a free trial

### "This has been perfect for getting my customers to send me the information I need for projects."

May 12, 2022

4.0

Pros

I am a graphic designer, and sometimes customers send me revisions on paper, except I need to copy and paste changes. So some customers, I have used Microsoft Office Lens to take photos and have them converted to Word, which has saved some time and has been super helpful, and saves time.

Cons

Undoubtedly, sometimes there are errors in translation to word documents, or things are off/incorrect. I do feel it works best with images are photographed head-on (or as straight as possible).

Review Source

Syed Saad Q.  
Manager Smart Grid  
Utilities  
Used the software for: Less than 6 months

### "Useful tool for scanning - but still room for improvement "

October 28, 2019

4.0

Pros

It scans everything I need scanned and transfers it to the cloud and to my onedrive.

Cons

The app on my iPhone was slow and not working as fast or smoothly as it should. Other apps like scannable do a a better job.

Review Source

MC

Mayank C.  
Scientist  
Research  
Used the software for: Less than 6 months

### "Office Lens Review"

November 27, 2020

5.0

Good, awesome, satisfied with the use of this app.

Pros

Very good app in terms of sharing multiple documents or photos at the same time and give us an option to reorder the pages and mark the number on the page.

Cons

It can be improved on scanning longer documents.

Review Source

RD

Rahul D.  
email marketing manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Qualitative use of Microsoft Office Lens"

May 4, 2022

5.0

Pros

\- no need of physical scanner - easy to editable within word & powerpoint - easily convert writing into text

Cons

\- sometimes it's takes so long to load - or might get difficulty to scan whole documents

Review Source

JM

Javier M.  
graphic designer  
Design  
Used the software for: Less than 6 months

### "One of most usefull softwares"

October 7, 2020

4.0

Pros

You can convert images and texts easily and quickly. It is very useful and easy to use. Also it's free.

Cons

I didn't find any. it really serves its purpose.

Review Source

FC

Fathima C.  
HR EXECUTIVE  
Information Technology and Services  
Used the software for: I used a free trial

### "Very Useful and much needed"

February 21, 2023

5.0

Pros

Conversion of documents and capturing data is the most used in this product.

Cons

As far as i have used, we have not seen any cons

Review Source

SR

Steve R.  
Owner  
Computer Hardware  
Used the software for: Less than 6 months

### "decent software"

March 17, 2020

4.0

Pros

I like that I'm able to scan my receipts and keep them organized.

Cons

This is a new app and may need a few more updates

Review Source

CG

Christine G.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Microsoft Office Lens"

February 7, 2020

5.0

Overall experience was good for the entire office.

Pros

It has great features and was easy to use.

Cons

Nothing the office didn't like, great program

Review Source

MK

Mohnish K.  
Azure Cloud Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "No more paper!"

June 3, 2021

5.0

I'm always trying to eliminate paper from my life and this app assists immensely. I would recommend it to all who are looking to achieve the same thing.

Pros

\- Easy to install and setup. - Converts any image to PDF without any hassle. - Integrates with one drive seamlessly.

Cons

\- I only experienced a couple of issues where the pdf did not successfully upload to my one drive, but this could've been down to my data/wifi.

Review Source

MM

Miquel M.  
FP&A Manager  
Retail  
Used the software for: I used a free trial

### "I always have iton my phone"

July 7, 2022

4.0

Pros

Its a good app, you can sign in and have averything sync on the drive

Cons

Sometimes text recognition its not 100% accurate for example comparing with google lens but in ay case is worth.

Review Source

MB

Max B.  
Student  
Information Services  
Used the software for: Less than 6 months

### "Easy to use and functional, but needs refining"

April 14, 2020

3.0

Pros

The interface is really easy to use, simple in its features and very navigable to a first time user - like many of Microsoft's tools.

Cons

Some of the automatic functions are a bit rough - the program isn't the best at, for instance, automatically finding the shape of your document. It also doesn't sync up that well if your main email app is gmail...

Review Source

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