# SwiftCheck Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SwiftCheck the right Background Check solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193427/SwiftCheck/reviews

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SwiftCheck

4.7 (14)

[View alternatives](https://www.capterra.com/p/193427/SwiftCheck/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SwiftCheck

Ease of use

4.9

Customer Service

4.9

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NK

Nikki K.  
Recruiter  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Easy, Fast, & Affordable"

November 20, 2019

5.0

My experience with SwiftCheck has been nothing short of perfect. I am finally with a company that gets me reports back FAST. Being a Recruiter is tough nowadays and background reports with our old company were taking so long that i was losing candidates. I don't have to worry about that anymore. The platform is super easy to input candidate information. The reports are also way more affordable than the last company which is a plus.

Pros

I love how easy it is to run background reports as well as the quick turn around time.

Cons

I wish reports were broken down better for easier investigating.

Alternatives considered

[Asurint](https://www.capterra.com/p/174251/Asurint/)

Reason for choosing SwiftCheck

Asurint's system was not as easy to use and they also had a higher price for background checks.

Switched from

[GoodHire](https://www.capterra.com/p/154690/GoodHire-Background-Checks/)

The other company was taking over a week to get my reports completed.

Review Source

CS

Caitlin S.  
Staffing Operations Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Excellent Customer Service"

September 27, 2019

5.0

SwiftCheck is an excellent company for background checks, drug/medical screening, etc. Their staff members are so friendly and they operate quickly. I love that we have someone specific to contact in case we need help with something. Many of their competitors use an email alias that sends generic email responses and you also don't get the same person when you try to call for help. SwiftCheck has been the best team to work with compared to their competitors that we used in the past. They have very reasonable prices for their services as well. They cut our costs for screening new hires in half! I highly recommend SwiftCheck to any company that is in need of background/drug/medical/etc. services.

Pros

The software is easy to manage when it comes to setting up a new screening and reviewing results. The customer service team is great with answering emails/calls in a timely manner and helps resolve any issues that occur.

Cons

They don't have an "a la carte" system when it comes to setting up the screenings. We have to have SwiftCheck create a new package if what we need is not on our current list of packages. However, they are quick with creating the new packages so it doesn't slow down our onboarding process.

Review Source

CV

Courtney V.  
Recruiter  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use and customizable for our employment background screening needs! "

December 30, 2020

4.0

Overall, we have had a great experience. We did tons of research on various background check vendors and SwiftCheck offered the best pricing and allowed us to create customize templates for all of our screening needs. They are also very knowledgeable of current laws and ongoing updates - we have locations in multiple states so this is essential to make sure we are compliant and aware of state specific restrictions and bylaws.

Pros

SwiftCheck offers a streamlined and easy to use platform for our employment background check/screening needs. We were able to work with our account manager/customer service rep to tailor our messages, create various categories (by type and location) for all of our new hires. When initiating a new screening, SwiftCheck allows us to send an email and a text message to the candidate with a link to start the background check. Our candidates have mentioned how easy it is to submit their information on their mobile devices. Our rep is very responsive and helpful. The pricing is also very reasonable - good value for what we are getting.

Cons

I wish there was a chat/IM feature to connect with the IT / support team. We are able to email the support team but adding a chat option would provide a more dynamic/interactive experience. We have also had some issues with using Chrome but the support team sought to resolve issues quickly. I like the simplicity of the platform but for larger companies - they may need more bells and whistles. It's enough for our company size and our hiring rate.

Review Source

MD

Martina D.  
Operations Coordinatory  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Daily SwiftCheck"

September 27, 2019

4.0

My overall experience with SwiftCheck has been a very positive one. Swiftcheck allows me to spend more time on other onboarding tasks, and they automate a process that was once extremely time consuming. I believe SwiftCheck also grants our company the best value in pre-employment screening costs as well.

Pros

I like the customization feature of packages available on Swiftscreen which makes it easy to enter applicable information and distribute to our new hire within a few minutes. I also appreciate the customer service and timely responses regarding updates on our new hire's screenings, and the ability to check status updates within Swiftcheck.

Cons

Sometimes screenings that were previously selected do not appear on a new hire's list of screenings.

Review Source

JM

Joni M.  
Owner  
Veterinary  
Used the software for: 6-12 months

### "Swiftcheck offers a good service for a fair price"

September 24, 2019

5.0

I hire people to go into homes and care for their pets. Having access to people’s homes is serious and caring for their beloved pets is a lot of responsibility. I need to be sure my employees are reliable, upstanding people.

Pros

Thorough background checks done quickly for a fair price. I use them every time I hire.

Cons

I haven’t come across any cons with this software

Review Source

CP

Carrie P.  
Vice President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Excellent Product & Customer Service"

September 24, 2019

5.0

Excellent customer service and rapport with account manager and team. Always answers questions promptly and accurately. Would highly recommend to all.

Pros

The software is customer focused and easy to use, with a quick turn around on results. It's ability to have customer specific packages is a huge asset being in the staffing industry and having to run multiple packages that need to meet different criteria.

Cons

More of a cosmetic and minor dislike would be the final report that we send off to clients with final results.

Review Source

KF

Kelly F.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great product and very user centric!"

July 20, 2021

5.0

Very satisfied with the overall ease of use and functionality. Great support as well!

Pros

We love this service! It’s incredibly easy to administer as an employer as well as a potential employee/recipient completing the background check.

Cons

Truly none come to mind. We’ve worked with other providers in the past and have nothing but great things to say about the team and the platform.

Review Source

TB

Tony B.  
Director of Human Resources  
Oil & Energy  
Used the software for: 6-12 months

### "Great Job"

July 13, 2020

5.0

An easy to use platform that saved us money

Pros

It is simple and easy to use. A good interface.

Cons

I didn't have any problems with it. I used it before I had received training and still made it work.

Review Source

DS

Denise S.  
HR Manager  
Insurance  
Used the software for: 1-2 years

### "Great software with quick response"

December 11, 2020

5.0

Using SwiftCheck takes the burden off of the HR team since they conduct thorough background checks with little effort on our part.

Pros

The site is user-friendly for the administrator and applicants. Customer service is top-notch.

Cons

It would be nice if this integrated with Paycom (our HRIS system).

Reason for choosing SwiftCheck

N/A

Review Source

SM

Sheila M.  
HR Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Product"

October 2, 2019

5.0

The biggest benefit so far is the quickness of getting our background results back. We usually have everything within 24 hours.

Pros

I really like the quickness of the results. I like the ease of using the product. My potential employees say it is very easy to navigate. I find the reports are very thorough

Cons

There are a few bugs that we are still working out, but the company is very willing to help work through them and are working to get them all fixed.

Review Source

CH

Christopher H.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Fast and Reliable Background Checks"

October 1, 2019

5.0

Pros

The software is very straight forward and easy to use. Everything that I need is ready in my dashboard.

Cons

If I had to say something it would be the inability to create new packages without contacting my account manager.

Review Source

JJ

Joy J.  
Sr.Business Dvmpt Manger  
Staffing and Recruiting  
Used the software for: 1-2 years

### "SwiftCheck has been AWESOME for our company."

September 30, 2019

5.0

Swiftcheck uses the latest technology and has the fastest turnaround time.

Pros

No other software communicates so quickly and via text message with the candidate.

Cons

There has not been a single issue with this software.

Review Source

RK

Renee K.  
Directof of HR  
Wholesale  
Used the software for: Less than 6 months

### "Overall experience has been great"

October 1, 2019

4.0

We have gotten more accurate results and we were walked through the adverse action process.

Pros

The information provided is more encompassing than we previously had access to.

Cons

We haven't experienced any cons other than realizing that there is "negative" information that we may not have been privy to.

Reason for choosing SwiftCheck

Did a great sales presentation and provided the options that we wanted.

Review Source

JB

Jackie B.  
Human Resources Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Great Service"

October 3, 2019

4.0

Very happy with the service, made my job easier

Pros

The ease of use for both myself and my applicants

Cons

The report isn't the easiest to read. Not always clear when there is an issue.

Reason for choosing SwiftCheck

Chose it over former provider based on price and ease of use

Review Source

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