# Pacer Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pacer Software - reviews, pricing plans, popular comparisons to other Task Management products and more.

Source: https://www.capterra.com/p/193479/4myRollout/alternatives

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# 

 Pacer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pacer

## What is Pacer?

We provide tools and analytics to optimize your openings and initiative implementations to build your brand consistently while maximizing ROI. Our application is a task management tool uniquely equipped to manage the complex, hotel opening process and ongoing initiatives to optimize business growth and provide exemplary, consistent services for guests. We make large-scale initiative planning easier and more efficient, enabling project leaders to communicate with team leads across multiple locations to plan, share, and execute seamlessly in real-time. The application, which has been embraced globally by hotel organizations such as Marriott International, Hyatt Hotels, Hard Rock Hotel & Casinos, and Davidson Hospitality Group, can be customized to your specific needs to streamline workflow and give management a birds-eye view on project status. Company-wide deployments, software launches, openings and transitions, and any department initiatives can be kept on time and budget using Pacer

## What is Pacer used for?

[Task Management](https://www.capterra.com/task-management-software/)[Nonprofit Project Management](https://www.capterra.com/project-management-software-for-nonprofits-software/) [Project Tracking](https://www.capterra.com/project-tracking-software/)

Top alternative

Featured

Overall rating

Based on 136 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

$1500

Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pacer

4.7 (136)

VS.

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$1500

Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (136)

Ease Of Use

4.2 (4,552)

Value For Money

4.6 (70)

Value For Money

4.2 (3,502)

Customer Service

4.5 (90)

Customer Service

4.3 (3,165)

## Pacer alternatives

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (440)](https://www.capterra.com/p/172519/Nifty/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Assignment Management

Assign issues and tasks based on availability or required skills

Bar Chart

A way to visually represent data via blocks the length of which correlates with the values they represent

Pacer 42 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

A way to visually represent data via blocks the length of which correlates with the values they represent

Provides a channel for team members to share media files, communicate, and work together

A way to visually represent data where different categories of items are marked with different colors

Leave comments and notes on documents for others to view

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store and organize documents in a centralized system

Create, save, and store files

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Ability to handle several projects simultaneously

Level of completion within a task

Reporting on how each user, task or process has advanced since its initiation

Organize and schedule projects

Identifying critical tasks that make up a project and assigning start and end dates for each

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Estimate or forecast of a future scenario based on the study of present trends

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

UI looks like a spreadsheet

Track the status over time for a request, process, asset, or transaction

Split and manage tasks into individual components

UI looks like task board

Edit task information and all related elements

Import tasks from external sources

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

A digital list of items that need to be completed

Get Advice

We can help you find the software with the features you need.

Features

4.5 (136)

4.5

Based on 136 reviews

## Pricing

Value for money

4.6 (70)

Basic

$1,500

Per Month

Value for money

4.6 (70)

4.6

Based on 70 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.5 (90)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (90)

4.5

Based on 90 reviews

## User reviews

Overall rating

4.7

Based on 136 reviews

Filter by rating

5(98)

4(33)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AR

Arshad R.

Media Studies

Higher Education

### "Pacer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 5, 2022

Pacer is an excellent tool to help manage and organize tasks related to hotel and hospitality industry.

Pros

Thanks to its user friendly interface, Pacer is very easy to use. It is a great tool to keep your tasks organized to get the project completed in time. The dashboard is very intuitive and navigation is easy.

Cons

In Pacer, after we make changes to some critical item, it automatically reflects to other user who has signed up before. Like, if our hotel has signed up for a task and we apply changes to it, the old version of the tadk is still there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 31, 2022

Hello Arshad! Thank you so much for your feedback! We appreciate your kind words and are so happy to hear that you enjoy working within the application. I am curious to understand more about your experience with updating critical items. Please feel free to email support@getpacer.com to set up a call to understand more about the issue that you are having. Thank you again for your feedback and I look forward to speaking with you! Kristan & the Pacer Team

Kostadinka M.

Content Administrator

Online Media

### "Great for managing tasks and improving workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 2, 2022

Great!

Pros

It connects people, teams, locations, and projects in real-time.

Cons

It can be simplified for when there are a bunch of tasks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Flavia Silvana G.

rooms division manager

Hospitality

### "useful for propenings "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2020

Pros

The software is easy to use, it brings you directly to the hotel chain page perfectly. Smart when it's about interacting with different departments. Should I have the same role in the future, would really like to use it again.

Cons

I do not remember having big issues with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Pawinee K.

Executive Housekeeper

Hospitality

### "Point out "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

June 8, 2020

Good but still has some problems as mention

Pros

Tracking what we need to do and can be guideline for further action.

Cons

Some topics dose not know what is about and no link for explanation to guide .

Reasons for choosing Pacer

N/A

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Evelina S.

Captain

Leisure, Travel & Tourism

### "Excellent program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2020

Great experience, my team is using it daily and is very satisfied.

Pros

Easy to use, very informative and very well orientated

Cons

Everything seems good to me, i have no problem with this program

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

shane g.

front of house manager

Hospitality

### "My opinion"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 6, 2020

Confusion, frustration and struggled with the system, however after using it for a while it became clearer, however not an easy system to master.

Pros

Dashboard has everything on the first page, easy to see what is complete, not applicable and past due.

Cons

With our company information it would be better to have sub folders as everything is bound together with no obvious structure. The wording of the task is also confusing, if you do not know the terminology linked to the task.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kristin K.

Director of Event Planning

Hospitality

### "Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 5, 2020

Pros

The software is easy to use, provides clear and concise direction. The weekly reminders of what’s been completed and what is to come are absolutely the most helpful.

Cons

I had had no issues with the software, therefore do not have a response.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

BARBARA S.

General Manager

Hospitality

### "4my Rollout review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 3, 2020

a very good experience.

Pros

The ability to leave comments and upload attachments.

Cons

Not applicable as there were no issues..

Reasons for choosing Pacer

This was a Marriott mandated program for new opening hotels.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

James B.

Operations Manager

Hospitality

### "Needs Improvement"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

June 3, 2020

I won't recommend this program/ software to any business

Pros

I didn't like anything about it, why should I have to say what is a pro in using it when there is clearly none to write about.

Cons

This is the most nonuniform, choppy layout, that is unbelievably confusing, and constantly leads to unnecessary places and results. To say the least its not fun or easy to work with, and as an administrator at my hotel it is near impossible to teach someone how to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 31, 2022

Good afternoon James, I am sorry to hear that you did not have a pleasant experience working Pacer. We pride ourselves on continuous improvements to make sure the application is intuitive and helpful to all stakeholders. I would love the opportunity to schedule some time to hop on a call to go through your experience and discuss how we can use your feedback to make continuous enhancements to best serve all of our users. Please feel free to email support@getpacer.com to schedule a time that is convenient for you. Thank you again for your feedback! Kristan & the Pacer Team

JQ

Josan Q.

Manager, Sales Systems

Hospitality

### "Easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 3, 2020

Overall, good software to track project tasks and deadlines with it’s easy to understand interface

Pros

Easy to use and layout is not complicated

Cons

Filter of selected tasks followed resets after each click, typing of responsible person doesn’t search like Excel

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 31, 2022

Good afternoon Josan! We have recently added an enhancement to filter by multiple factors for this exact reason. When you are on the Task Page, click "Show Filters" in the upper right hand corner of the page and you can select multiple filters to update the page. We appreciate your feedback, and continue to use our users' experience to enhance the application to make sure it purposefully serves your needs!

[View all Reviews](https://www.capterra.com/p/193479/4myRollout/reviews/)

Popular comparisons

[ClickUp vs Pacer](https://www.capterra.com/compare/158833-193479/ClickUp-vs-4myRollout)[Wrike vs Pacer](https://www.capterra.com/compare/76113-193479/Wrike-vs-4myRollout)[Bitrix24 vs Pacer](https://www.capterra.com/compare/113540-193479/Bitrix24-vs-4myRollout)[Smartsheet vs Pacer](https://www.capterra.com/compare/79104-193479/Smartsheet-vs-4myRollout)[Miro vs Pacer](https://www.capterra.com/compare/128955-193479/Miro-vs-4myRollout)[Flowlu vs Pacer](https://www.capterra.com/compare/166656-193479/FLowlu-vs-4myRollout)

[Nifty vs Pacer](https://www.capterra.com/compare/172519-193479/Nifty-vs-4myRollout)[Backlog vs Pacer](https://www.capterra.com/compare/162032-193479/Backlog-vs-4myRollout)[Jira vs Pacer](https://www.capterra.com/compare/19319-193479/JIRA-vs-4myRollout)[airfocus vs Pacer](https://www.capterra.com/compare/172674-193479/airfocus-vs-4myRollout)[Hygger vs Pacer](https://www.capterra.com/compare/165707-193479/Atlaz-vs-4myRollout) 

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