# RetentionForce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RetentionForce Software - reviews, pricing plans, popular comparisons to other Salon products and more. Source: https://www.capterra.com/p/193493/RetentionForce --- # RetentionForce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RetentionForce ## What is RetentionForce? RetentionForce is an all-in-one marketing software for small and medium businesses. We offer the businesses a state-of-art marketing solution, using conversational technologies/chatbots in Facebook Messenger. The software helps to attract, engage, and retain clients via the loyalty program, referral program, customer reviews and feedback collection tool, SMS and Messenger marketing, marketing automation, and more. ## What is RetentionForce used for? [Spa](https://www.capterra.com/spa-software/)[Salon](https://www.capterra.com/salon-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RetentionForce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.retentionforce.com&name=RetentionForce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RetentionForce 5.0 (1) VS. [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $79 Per User, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (2,882) Value For Money 5.0 (1) Value For Money 4.1 (2,207) Customer Service 5.0 (1) Customer Service 4.2 (2,051) ## RetentionForce alternatives [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,128)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) ## FAQs about RetentionForce Overview ### What company size and specific industries is RetentionForce built for? RetentionForce is designed for small to mid-sized businesses in beauty and wellness, retail, coffee shops, self-service cafes, entertainment, co-workings, laundries, hotels, florists, repair shops, pet shops, and similar service-focused industries. It fits companies that serve customers through appointments, retail sales, or self-service operations. Features and Usability ### What are the key features of RetentionForce? RetentionForce offers appointment management, online booking, inventory management, and a loyalty program for customer retention workflows. It also includes campaign management, marketing automation, lead management, lead qualification, segmentation, sales analytics, ROI tracking, customizable CTAs, dynamic content, and template management for sales and marketing operations. Getting Started and Support ### What training and onboarding options does RetentionForce offer? RetentionForce provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does RetentionForce offer? RetentionForce provides chat support for customer help. No reviewer feedback about support experience is available, so there is no evidence to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customizable CTAs Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Dynamic Content Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Inventory Management Track and manage inventory levels to maintain proper supply Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process RetentionForce 14 features Manage various aspects of appointments including booking, rescheduling, canceling Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Track and manage inventory levels to maintain proper supply Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Book meetings and appointments through a website or digital platform Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Group leads or contacts based on their specific characteristics Create, save, and re-purpose templates for emails, forms, etc. Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic $79.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP Ashot P. CEO Health, Wellness and Fitness ### "Super cool tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2019 Pros It finally helped us to use digital membership cards and make a full database of all customers. Cons Everything looks fine. Even if there is any issue we find the solution in few minutes. Reasons for choosing RetentionForce Very fast and productive customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2019 Hi Ashot! Thank you so much for the review. You are one of our best customers who uses the platform at its best! Look forward to more engaging and cool features very soon! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.