--- title: "RetentionForce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RetentionForce Software - reviews, pricing plans, popular comparisons to other Spa products and more." source_url: "https://www.capterra.com/p/193493/RetentionForce/" page_type: "product" language: "en" --- # RetentionForce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RetentionForce ## What is RetentionForce? RetentionForce is an all-in-one marketing software for small and medium businesses. We offer the businesses a state-of-art marketing solution, using conversational technologies/chatbots in Facebook Messenger. The software helps to attract, engage, and retain clients via the loyalty program, referral program, customer reviews and feedback collection tool, SMS and Messenger marketing, marketing automation, and more. ## What is RetentionForce used for? [Spa](https://www.capterra.com/spa-software/)[Salon](https://www.capterra.com/salon-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RetentionForce?[Manage this product listing](https://www.g2.com/products/retentionforce/claim_requests/new?auto=true) ## RetentionForce Overview Updated September 2026 AI summary RetentionForce offers cloud-based tools for salons, spas, and service-focused businesses of all sizes, combining inventory management, online booking, and loyalty program features. It supports marketing automation and appointment management, enabling teams to manage client demand and encourage repeat visits. The platform is accessible via web and SaaS deployment, with onboarding through live sessions, webinars, and documentation. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RetentionForce 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $79 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (10) Value For Money 5.0 (1) Value For Money 4.3 (9) Customer Service 5.0 (1) Customer Service 4.4 (9) ## RetentionForce alternatives Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Saleoid](https://www.capterra.com/p/10002381/EQUP/) [4.6 (10)](https://www.capterra.com/p/10002381/EQUP/#reviews) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002381/EQUP/) [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) [4.5 (262)](https://www.capterra.com/p/170263/Square-Appointments/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170263/Square-Appointments/) ## FAQs about RetentionForce Overview ### What company size and specific industries is RetentionForce built for? RetentionForce is designed for small and midsize businesses in beauty and wellness, retail, coffee shops, self-service cafes, entertainment, co-working spaces, laundries, hotels, florists, repair shops, pet shops, and similar service-based industries. Features and Usability ### What are the key features of RetentionForce? RetentionForce offers appointment management, online booking, inventory management, and loyalty program tools for customer retention workflows. It also includes campaign management, lead management, lead qualification, segmentation, marketing automation, ROI tracking, sales analytics, customizable CTAs, dynamic content, and template management. Getting Started and Support ### What training and onboarding options does RetentionForce offer? RetentionForce provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars provide scheduled training for groups, and documentation offers written reference material for self-paced review and task support. Getting Started and Support ### What customer support options does RetentionForce offer? RetentionForce provides chat support. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed support channel is limited to chat. ## Features AI summary Based on 2,183 Spa reviews According to Capterra reviewers, these are the salon features buyers prioritize most when evaluating a solution: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) RetentionForce focuses on other capabilities that reviewers also consider important, including **Online Booking** (**57%**). This feature gives salons a convenient way to accept appointments through digital channels, helping businesses capture bookings outside regular hours and providing teams with a simpler way to manage client demand. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customizable CTAs Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Dynamic Content Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Inventory Management Track and manage inventory levels to maintain proper supply Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process RetentionForce 14 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Online Booking: Book meetings and appointments through a website or digital platform - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Segmentation: Group leads or contacts based on their specific characteristics - Template Management: Create, save, and re-purpose templates for emails, forms, etc. --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic $79.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP Ashot P. CEO Health, Wellness and Fitness ### "Super cool tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2019 Pros It finally helped us to use digital membership cards and make a full database of all customers. Cons Everything looks fine. Even if there is any issue we find the solution in few minutes. Reasons for choosing RetentionForce Very fast and productive customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2019 Hi Ashot! Thank you so much for the review. You are one of our best customers who uses the platform at its best! Look forward to more engaging and cool features very soon! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.