--- title: "Helium 10 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Helium 10 Software - reviews, pricing plans, popular comparisons to other Multi-Channel eCommerce products and more." source_url: "https://www.capterra.com/p/193503/Helium10/" page_type: "product" language: "en" --- # Helium 10 Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Helium 10 ## What is Helium 10? Helium 10 is an eCommerce solution designed to help Amazon sellers visualize key metrics such as seasonal trends and profit estimates to analyze products' success rate. The system offers keyword research tools, which enable digital marketers to identify high-ranking keywords to streamline ad campaigns on a unified interface. Key features of the platform include profitability calculator, ASIN grabber, inventory protector, index checker, multi-user login, and more among others. ## What is Helium 10 used for? [Marketplace](https://www.capterra.com/marketplace-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Top alternative Featured Overall rating Based on 110 user reviews Reviews sentiment Positive 81% Neutral 3% Negative 16% Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Helium 10?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://helium10.com&name=Helium 10) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Helium 10 4.2 (110) VS. [4.7 (174)](https://www.capterra.com/p/186941/Sku-IQ/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $35 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (110) Ease Of Use 4.6 (3,407) Value For Money 3.9 (99) Value For Money 4.6 (2,652) Customer Service 3.9 (94) Customer Service 4.8 (2,344) ## Helium 10 alternatives [4.6 (55)](https://www.capterra.com/p/209775/ChannelEngine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (198)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (960)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,413)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/193503/Helium10/alternatives/) ## FAQs about Helium 10 Overview ### Which roles and teams benefit most from Helium 10? Helium 10 is most used by e-commerce owners, founders, and executives who manage Amazon-selling businesses and need better visibility into product research, keyword strategy, and profitability. Marketplace teams, consultants, and account managers use it to optimize listings, track competitors, manage operations, and support brand growth across seller accounts. Answer based on 110 reviews Overview ### What company size and industries is Helium 10 built for? Helium 10 is for small businesses selling on Amazon, Walmart, and other ecommerce marketplaces, with 96% of reviewers from small businesses and Retail the top industry at 30%. It also serves Consumer Goods companies at 21% and some Marketing and Advertising teams at 6%, often for marketplace selling. Answer based on 110 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Helium 10? Helium 10 includes core Amazon seller tools for keyword research and listing optimization, especially Cerebro, Magnet, Scribbles, and Keyword Tracker. Differentiating features include the Chrome Extension for product and competitor analysis, Follow-Up for email automation, Profits for sales analytics, and inventory management for tracking stock and orders. Answer based on 36 reviews Pricing ### Are Helium 10 subscription plans worth it? Helium 10 offers plans that can be worth it for sellers who use several tools regularly, especially for keyword research and training content. Many reviewers still question pricing, feature limits by tier, billing clarity, cancellation handling, and refund policies, so cost and plan fit matter more for smaller businesses. Answer based on 22 reviews Pricing ### How much does it cost and what fees or limitations are included? Helium 10 starts at $39/month for the Starter plan, with Platinum at 99, Diamond at 249, and Elite at 399. A free version, free trial, and 30-day money-back guarantee are available. Reviewers often call it expensive for starters and small businesses, and some want more keyword tracking or PPC tools at that price. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on Helium 10? Helium 10 offers webinars, videos, and documentation that help teams get started quickly, especially beginners and Amazon sellers learning core workflows. Reviewers say basic tasks become clear fast, but admins or users needing many tools at once may need more time because the platform can feel dense and feature-heavy. Answer based on 20 reviews Getting Started and Support ### What customer support options does Helium 10 offer, and how do users rate the experience? Helium 10 offers email/help desk, FAQ/forum, a knowledge base, and chat. Users often mention helpful training materials and occasional fast, courteous replies, but support experiences are mixed: some report unresolved bugs, slow follow-up, communication gaps, and frustration around billing, refunds, and account access. Answer based on 36 reviews Features and Usability ### How well does Helium 10 help with keyword research and listings? Helium 10 helps Amazon sellers find keywords and improve listings with tools for search terms, competitor ASIN analysis, and listing writing. Beginners and established sellers often like Cerebro, Magnet, and Scribbles, though some users report export issues, keyword tracking limits, and clunky workflows for large variation listings. Answer based on 31 reviews Features and Usability ### What features does Helium 10 offer for Amazon sellers? Helium 10 offers a broad set of Amazon seller tools for product research, keyword tracking, listing optimization, analytics, and Chrome-based market checks. Many small business sellers like having one platform for daily ecommerce tasks, but some users find the feature set overwhelming, inconsistent, or uneven in reliability across newer tools. Answer based on 25 reviews ## Features AI summary Based on 1,019 Multi-Channel eCommerce reviews Capterra data shows that buyers of multi-channel eCommerce software rank the following features as their top priorities: - **Data Synchronization** (**56%** of reviewers rated this feature as critical) - **Inventory Tracking** (**53%**) - **eCommerce Management** (**54%**) Helium 10 includes **Inventory Tracking**, which helps businesses monitor stock levels and avoid overselling across sales channels. However, it does not offer **Data Synchronization** or **eCommerce Management**. Instead, it provides **Order Management** (**51%**), a feature that still supports day-to-day sales operations by helping teams process and track customer orders more efficiently, giving businesses better control over fulfillment workflows and inventory planning. Inventory Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 2.8 (16) 12.50% of 16 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases SEO Management 3.2 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Optimize and manage the search engine optimization efforts for a website or digital content Inventory Management 2.3 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Promotions Management 2.5 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action Alerts/Notifications 3.5 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Helium 10 17 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Labels: Generate or print labels that contain shipping information for packages --- Get Advice We can help you find the software with the features you need. Features 4.3 (110) 4.3 Based on 110 reviews ## Pricing Value for money 3.9 (99) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/193503/Helium10/pricing/) Starter $39.00 Flat Rate,Per Month It includes: - Freedom Ticket FBA Training - Inventory Management - Keyword Research - Keyword Tracker - Listing Optimization - Product Research Platinum $99.00 Flat Rate,Per Month It includes: - Black Box - Freedom Ticket FBA Training - Inventory Management - Keyword Research - Keyword Tracker - Listing Optimization - Portals Product Inserts - Product Research - Trendster Diamond $249.00 Flat Rate,Per Month It includes: - Black Box - Freedom Ticket FBA Training - Inventory Management - Keyword Research - Keyword Tracker - Listing Builder - Listing Optimization - Portals Product Inserts - Product Research - Profits for Walmart - Trendster Elite $399.00 Flat Rate,Per Month It includes: - Black Box - Freedom Ticket FBA Training - Inventory Management - Keyword Research - Keyword Tracker - Listing Builder - Listing Optimization - Live Monthly Online Training With Top Industry Experts - Portals Product Inserts - Product Research - Profits for Walmart - Quarterly in-Person Workshops - Trendster Custom Contact Vendor for Pricing It includes: - Black Box - Freedom Ticket FBA Training - Inventory Management - Keyword Research - Keyword Tracker - Listing Builder - Listing Optimization - Live Monthly Online Training With Top Industry Experts - Portals Product Inserts - Product Research - Profits for Walmart - Quarterly in-Person Workshops - Trendster Value for money 3.9 (99) 3.9 Based on 99 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (94) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (94) 3.9 Based on 94 reviews ## User reviews Overall rating 4.2 Based on 110 reviews Filter by rating 5(71) 4(18) 3(3) 2(4) 1(14) Mentioned topic Sorted by most recent SW Sam W. dir Internet ### "They ADMITTED they OVERCHARGE me, but still won't do anything about it!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 7, 2026 I have it in writing: Helium 10 support admitted I was overcharged, yet they still won't credit me, and they locked me out of the account. Their system messed up my billing. After weeks of back-and-forth, they finally admitted in writing that their refund was "insufficient" and I am still owed money. The worst part is that their own agent instructed me to "contact my bank" to find the missing funds. I did exactly what they said. The bank initiated a partial chargeback (only for the amount I was overcharged, not even the full bill). Now they locked me out of my account for following their instructions. I have even withdrawn the dispute with the bank and sent them proof, but they still refuse to restore my access. I can't even use the service that I paid for. This is ridiculous. Pros The amount of tools and features is overwhelming its to network, problem-solve, and discuss everything Amazon-related and e-commerce adjacent Cons their support system, all features sounds amazing on paper but when you start to use it, you will discover its gimicks that waste your time more than anything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO Computer Software ### "Dissapointing " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 6, 2025 I’ve been a Helium 10 customer for years, but my recent experience has completely soured my view of the company. I missed my subscription cancellation by less than 3 hours and requested a refund. Instead of applying common sense and showing goodwill to a long-standing customer, Helium 10 hid behind rigid policy and flatly refused. The only “solutions” offered were useless credits I don’t want or a transfer to another account I don’t have. I understand policies when someone misses by days or weeks, but refusing to refund someone who made a small mistake by literally a few hours is outrageous. It shows zero regard for loyalty or fairness. This experience has left a sour taste and destroyed my trust in Helium 10 as a company. If this is how they treat their customers, I cannot recommend them and will be taking my business elsewhere. Pros The tools themselves are powerful and comprehensive. They cover product research, keyword tracking, and listing optimization in one place, which has been valuable in running my Amazon business. Cons Customer service and refund policy. I missed canceling my subscription by less than 3 hours and was flatly refused a refund despite being a long-term customer. Instead, I was offered credits I don’t want and can’t use. The lack of flexibility or fairness in handling such a small mistake has left me with a very negative impression of the company. Switched from [Jungle Scout](https://www.capterra.com/p/249574/Jungle-Scout/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Juan Carlos R. Marketplace Manager Retail ### "Comprehensive Toolset with a Learning Curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 28, 2025 My overall experience with Helium 10 has been positive. The platform offers a wide range of powerful tools that have helped me improve product research and optimize my Amazon listings. While it has a learning curve, the support resources and community make it easier to get the most out of the software. Pros I really valued Helium 10’s comprehensive suite of tools, especially for keyword research and listing optimization. Their tutorials and community support also helped me get up to speed quickly. Cons One drawback I noticed was that the interface can be overwhelming for new users due to the sheer number of features available. Sometimes it takes time to find exactly what you need. Alternatives considered [Jungle Scout](https://www.capterra.com/p/249574/Jungle-Scout/) Reasons for choosing Helium 10 I considered other alternatives such as Jungle Scout and Viral Launch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL David L. Sócio colaborador International Trade and Development ### "Me encanta!!!🤩 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2025 Estamos acabando de conocernos, pero su equipo técnico es muy servicial y competente. Pros Si, hemos utilizado y utilizamos Helium 10. Nos parece algo espectacular, y el equipo que hay detrás espléndido. Esta semana con \[contenido sensible oculto\], que nos ayudó en un tema ha sido súper ágil y agradable. Todo perfecto. Muchas gracias H. Cons De momento ninguna, hace poquitos días que nos conocemos. Gracias Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Anthony K. Head of E-commerce Retail ### "Great for Keywording and SEO" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 10, 2025 I use it to generate the best keywords for amazon listings. Pros Probably the gold standard as far as keywording for Amazon Cons Additional features remain unused. Not needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Morgan S. E-Commerce Seller Consumer Goods ### "Great If You're An Established Seller" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 13, 2024 Pros I appreciated the free education, training, and support that was offered in the subscription. It was also easy to use for a first-time e-commerce seller. Cons The cost. When you're just starting out your e-commerce business, it is very expensive to pay $100/month when you're not scaled enough to utilize all of the features this software has to offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alejandra V. Brand Developer Health, Wellness and Fitness ### "The best tool for Amazon Sellers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2024 I have been using Helium 10 for over 2 years. Very easy to use, great training videos, awesome features, accurate data Pros Very easy to use, great training videos, awesome features, accurate data Cons Sometimes emails for reviews are not sent Alternatives considered [Jungle Scout](https://www.capterra.com/p/249574/Jungle-Scout/) [ZonBase](https://www.capterra.com/p/238083/Zonbase/) Reasons for choosing Helium 10 It offers more features and more accurate data Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Andrew A. SEO Marketing and Advertising ### "Back my money!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 5, 2024 Not recommend. They don't back my money for unusing service Pros Correct information and usable service, but back my money for second month! Cons You didn't refund me for a service I didn't use and charged me 39 bucks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director Consumer Electronics ### "CUSTOMER SUPPORT IS CRAP " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 7, 2024 Pros Easy to use they are not customer focused. Cons Customer service is unacceptable. I wanted to cancel the subscription; they suggested I pause it instead, which I agreed to. I thought: why not, if I ever wanted to restart again, I will just notify them. Little did I know, they restarted my subscription without my consent 3 months later. Within less than 24 hours I asked for refund. They refused to issue the refund for something that I didn't even use. Instead they suggested to issue credits for that amount. Unbelievable... And from reading other reviews, I can see other people had the same issue... This is absurd. Never had a company refuse to issue a refund for a product or service that I didn't use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KN Kami N. owner Computer Software ### "Beware you will try to cancel and they will not cancel and you will continue to get billed" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 27, 2024 Pros Its hard to think about the positives when they are ripping you off Cons Beware you will try to cancel and they will not cancel and you will continue to get billed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/193503/Helium10/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Squarespace vs Helium 10](https://www.capterra.com/compare/143461-193503/Squarespace-vs-Helium10)[Jungle Scout vs Helium 10](https://www.capterra.com/compare/193503-249574/Helium10-vs-Jungle-Scout)[Trunk vs Helium 10](https://www.capterra.com/compare/184979-193503/Trunk-vs-Helium10)[SKU IQ vs Helium 10](https://www.capterra.com/compare/186941-193503/Sku-IQ-vs-Helium10)[SellerChamp vs Helium 10](https://www.capterra.com/compare/179124-193503/SellerChamp-vs-Helium10)[ikas vs Helium 10](https://www.capterra.com/compare/193503-10006487/Helium10-vs-ikas)[Unicommerce vs Helium 10](https://www.capterra.com/compare/136123-193503/Unicommerce-vs-Helium10) [Salesforce Commerce Cloud vs Helium 10](https://www.capterra.com/compare/180822-193503/Salesforce-Commerce-Cloud-vs-Helium10)[Square Online vs Helium 10](https://www.capterra.com/compare/193503-275800/Helium10-vs-Square-Online)[Brightpearl vs Helium 10](https://www.capterra.com/compare/124180-193503/Brightpearl-vs-Helium10)[ShipStation vs Helium 10](https://www.capterra.com/compare/155621-193503/ShipStation-vs-Helium10)[Cin7 Core vs Helium 10](https://www.capterra.com/compare/133038-193503/Cin7-Core-vs-Helium10)[Shopify Plus vs Helium 10](https://www.capterra.com/compare/171845-193503/Shopify-Plus-vs-Helium10)