# Page 4 | Helium 10 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Helium 10 the right Multi-Channel eCommerce solution for you? Explore 110 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/193503/Helium10/reviews

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Helium 10

4.2 (110)

[View alternatives](https://www.capterra.com/p/193503/Helium10/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Helium 10

## Showing most helpful reviews

Showing 76-100 of 110 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

MICHAEL A.  
President  
Sporting Goods  
Used the software for: 1-2 years

### "Great software"

July 16, 2020

5.0

Pros

Easy to use and the Research tools are great!

Cons

The price is very high. It'd be the perfect software priced at $29.99/month imo

Review Source

RC

Robert C.  
Director  
Computer Networking  
Used the software for: 6-12 months

### "Top Quality Software for finding niches within niches"

July 6, 2020

5.0

Finding the best products to sell that give me the best chance of success

Pros

Ease of use and helping to find products from a very broad initial search

Cons

Nothing identified as problematic. With the new Alta integration other software developers will need to seriously up their game

Review Source

VR

Verified Reviewer  
CRM BA  
Information Technology and Services  
Used the software for: I used a free trial

### "Helium"

December 14, 2022

4.0

Pros

This is very helpful to find products quickly.

Cons

There's none. I think the software was very efficient.

Review Source

BF

Beth F.  
Director  
Design  
Used the software for: 6-12 months

### "GOOD HARD WORKING SOFTWARE"

July 5, 2020

5.0

Pros

Love that it estimates the cost of a product and its shipping fees quickly.

Cons

Not as Pretty as some others, I am a visual person, so that is important to me.

Review Source

LL

Luciana L.  
Marketplace Specialist  
Management Consulting  
Used the software for: 6-12 months

### "How to make a job easy"

August 9, 2022

5.0

Pros

To see how to have a better quality marketplace

Cons

The less option for the free trial instead of the pay version

Review Source

BB

Bilal B.  
Best Amazon Seller soon with H10  
Wholesale  
Used the software for: 6-12 months

### "Thank you for making people's life better"

July 2, 2020

5.0

Pros

The power to find opportunity and the team always pushing to the next level with training session and more tool to make the business overview easy

Cons

The market tracker good be improve in a way to understand the graph more

Review Source

JA

Joe A.  
Amazon seller  
Consumer Goods  
Used the software for: 6-12 months

### "Great but I have some commnts"

July 2, 2020

4.0

good experience but and Improvement idea is in the profit part to be able to see a profit by category for example, Toys & GAmes X$ profit for last month, or even a space to add product supplier code next to each asin ( maybe)

Pros

that you have many features in one software, overall great program

Cons

the profit calculator extension it hard to use, and the most important is the profit per Asin is very hard to find, which this feature I am using in another program ( Fetcher) which is in a click of a bottom I can tell if and what if the product profit , when yo have over 100 sku's like myself and many other sellers

Review Source

SM

Stuart M.  
owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Software has many glitches"

February 17, 2021

1.0

I canceled.

Pros

The analysis worked ok. However, it was still glitchy as it didn't report sales on all ASINs.

Cons

I mainly got the software for follow-up emails. The software was sending emails to customers telling them their product had been delivered even though it had not been. In 2 years I have had 8 negative reviews. This glitch gave me 5 negative reviews in 3 days. Customer support does not have English as a first language which causes communication issues. They always answer that they will check with developers however they never get back to you.

Review Source

JT

Joseph T.  
Media Buyer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great for Finding Amazon Products"

May 3, 2023

5.0

This is likely one of the best tools to have for anyone selling on Amazon, but I use it mainly for product research for e-commerce and dropshipping.

Pros

This is my favorite tool to use for finding unsaturated products on Amazon to sell on TikTok.

Cons

They didn't have a monthly pay option when I signed up, only annual. This may have changed by now.

Alternatives considered

[SmartScout](https://www.capterra.com/p/237572/SmartScout/)

Review Source

AS

Antonio S.  
backend developer  
Research  
Used the software for: Less than 6 months

### "No me ha gustado"

March 17, 2023

2.0

Pros

La app funciona como debe, sin más. Se puede considerar hasta útil pero...

Cons

El soporte técnico es horrible, han cobrado por cosas que ni siquiera se han usado, al dar de baja es engañoso y realmente no te da de baja.

Review Source

LL

Louise L.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Much Needed"

July 11, 2020

5.0

Solves all my business problems. A must have to be successful.

Pros

The amount of tools provided that are easy to use.

Cons

I haven't found one yet and I haven't used support so No comment.

Review Source

JM

Jacob M.  
The Boss!  
Sporting Goods  
Used the software for: 2+ years

### "Best what you can get "

July 27, 2020

5.0

Starred my business in 2016 with Jungle Scout products, oh man they are rubbish compare to helium!

Pros

Keyword tracker, Amazon Helpdesk support

Cons

There is nothing I don't like honestly!

Review Source

cP

colin P.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great software "

October 7, 2020

5.0

Pros

Easy to use and the outgoing training is first class Sales are 20% up on last year due to Helium 10

Cons

no cons with the software set up and use is so easy

Review Source

CS

Chuck S.  
president  
Retail  
Used the software for: 6-12 months

### "Helium 10 for 3rd Party seller"

July 9, 2020

4.0

Asin optimization is great. I use Cerebro, Frankenstein and scribbles a lot. But I don't understand how to use all the tools. I attended your webinar recently, wasn't near the computer when \[SENSITIVE CONTENT HIDDEN\] finished questions, so I missed how to get the free keyword tun-up offered. Also, I am interested in the monthly advisory service with phone calls to \[SENSITIVE CONTENT HIDDEN\] and others. Please send info.

Pros

Helps me create a great listing and find which products I sell in my store are good sellers on Amazon.

Cons

Many useful tools are not explained unless you watch long tutorials

Review Source

FG

Fabio G.  
Einzelunternehmer  
Utilities  
Used the software for: 6-12 months

### "Up to now good experience...looking forward for Stock management and ADV tools"

July 11, 2020

5.0

Positive

Pros

Great customer support, great training material

Cons

More transparency about how the number are calculated from Helium10 and where they came from

Review Source

SA

Semih A.  
Owner  
Retail  
Used the software for: 6-12 months

### "Fantastic To Use"

July 2, 2020

5.0

Pros

It's an opportunity finder for amazon sellers

Cons

new updates only coming for Elite & Premium users first

Review Source

MR

Marion R.  
business owner  
Retail  
Used the software for: 6-12 months

### "worth the money if you use all tools"

July 2, 2020

5.0

overall good

Pros

videos to explain tools. Keyword trackers function

Cons

language limited to English. Liked the previous setting more than the new one

Review Source

JM

Jean M.  
CEO  
Retail  
Used the software for: 1-2 years

### "Excellent software"

July 9, 2020

5.0

Just perfect!

Pros

It integrated perfectly, easy and fast to my business, I think is the best and most accurate software and by far the one with more tools in.

Cons

right now I dont have any recommendations for me is perfect as it is, and they often bring new tools that im not even expecting, but help tremendously my business.

Reason for choosing Helium 10

best service.

Review Source

FB

Filippo B.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Customer Care useless"

March 16, 2023

2.0

Negative

Pros

Usability and UX. Advertising and Experience etc

Cons

Don’t respect the policy and they didn’t give me a refund even if i ask for refund in 7 day

Review Source

MK

Marijke K.  
Eigenaar  
Consumer Goods  
Used the software for: I used a free trial

### "Waardeloos"

July 10, 2020

1.0

Vreselijk. Nog NOOIT zo'n slecht produkt gehad

Pros

Er zijn geen pluspunten, alleen heel veel irritatie en verloren tijd

Cons

Ik moet om de paar dagen alles eraf halen, opnieuw installeren, andere browser kiezen, geschiedenis leeg maken. Klantondersteuning is heel geduldig, maar dit is niet waar zo'n tool voor bedoeld is.

Review Source

CP

Christian P.  
Business owner  
Utilities  
Used the software for: Less than 6 months

### "No need for other tools"

July 1, 2020

5.0

I like the tools.I would like to customize my tools selection with reasonable price.

Pros

Its all at one place! Very specific tools and I use them all.

Cons

Its expensive for a starter. Now that more tools are addes, i am afraid price might raise. Please offer more options plans

Review Source

NE

Nicolas E.  
Head of CRM  
Entertainment  
Used the software for: Less than 6 months

### "Incredible access to information"

March 30, 2023

4.0

Pros

The amount of information consolidated into a single platform is incredible. What's better is that it is actionable information which means we can use it to inform our decisions.

Cons

I have heard that the information is slightly unreliable which could lead to bias in decision making.

Review Source

KB

Kerstin B.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "Helpful videos"

July 7, 2020

5.0

Pros

Everything is explained. For everything in Helium10 there is a video explaining how it works. With the help of Helium10 I am onfident that my next product will be a success.

Cons

There is nothing I dont like about the software

Review Source

PP

Praveena P.  
Director  
Consumer Services  
Used the software for: 6-12 months

### "Training wheels "

September 14, 2020

5.0

Overall I am happy with this tool. I am a new user, hoping to get a lot out of this tool.

Pros

I like this software for the ease of use. some aspect of this software is great and others ok.

Cons

I find some of eductionn videos audio fades a bit.

Review Source

dZ

dennis Z.  
President  
Retail  
Used the software for: 6-12 months

### "Can't leave home without it! Has all the necessary tools."

August 17, 2020

5.0

Don't know how I would have gotten my Amazon listings to hit the ground running if I didn't use this software.

Pros

Helped me finds products, optimize listings, keywords assistance (the best) , follow up app, etc. etc. Oh, how could I forget the Chrome extension!!!

Cons

Really have no negative things to say about the whole experience with Helium 10

Reason for choosing Helium 10

Helium 10 offers way more tools than anyone else I've seen. I've been using it for over 6 months and still haven't used all the tools yet. Looking forward to continue to grow as I explore more tools.

Review Source

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