# Agilysys Stay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Agilysys Stay Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/193533/Agilysys-Stay

---

# 

 Agilysys Stay Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Agilysys Stay

## What is Agilysys Stay?

Agilysys Stay provides a mobile, one-stop solution that manages all aspects of your hotel operation. Automated revenue management tools include automated upsell, room optimization and occupancy-based pricing. Guest experiences can be tailored with preference and history tracking. An easy-to-use design maximizes operational efficiency and reduces training costs. Customize the solution with integrated booking engine, guest mobile, self-service, spa, golf, sales & catering, point-of-sale and more.

## What is Agilysys Stay used for?

[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Agilysys Stay

4.3 (9)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (9)

Ease Of Use

4.6 (1,524)

Value For Money

3.6 (8)

Value For Money

4.6 (1,456)

Customer Service

3.9 (9)

Customer Service

4.7 (1,497)

## Agilysys Stay alternatives

Highest Rated

[4.9 (22)](https://www.capterra.com/p/129398/Innkeeper-s-Advantage/reviews/)

Starting price

$67.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

API Design

Creation of a plan for an API to expose data and functionality to its users

Agilysys Stay 53 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Creation of a plan for an API to expose data and functionality to its users

Oversee an API throughout its lifespan, from creation and deployment to retirement

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Manage catering operations/processes

Provide online support for your customers through live chat or help desk functionality

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Central hub for developers to access documentation, tools and resources

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Establish limitations based on certain conditions

Monitor sales and make necessary adjustment in order to increase demand and revenue

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

One location

Manage operations/processes associated with spas and other hotel activities

Allows bookings to be made through a third party service

Distributing traffic by sending client requests across servers capable of completing the request

Track revisions and updates made to files and navigate between different versions

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Features

3.9 (9)

3.9

Based on 9 reviews

## Pricing

Value for money

3.6 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.6 (8)

3.6

Based on 8 reviews

## Integrations

[

Sprout](https://www.capterra.com/p/175756/Sprout/)[

SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[

SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[

Tray](https://www.capterra.com/p/191861/TRAY/)[

Olo](https://www.capterra.com/p/191606/Olo/)[

Paybox](https://www.capterra.com/p/204783/Paybox-by-Verifone/)[

LevelUp](https://www.capterra.com/p/178224/LevelUp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (9)

3.9

Based on 9 reviews

## User reviews

Overall rating

4.3

Based on 9 reviews

Filter by rating

5(4)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EM

Ernesto M.

IT Manager

Hospitality

### "Not for boutique hotels"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

December 14, 2020

It was expensive to get started, but the issue only grew with the COVID situation and our own staff rotation management levels.

Pros

The sales team is impressive. The system has a larger number of partners we can use to integrate with our PMS like siteminder for reviews or Sonifi for TV media.

Cons

The training is extremely expensive and virtually unavailable through any medium except via their own experts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jon W.

Bar Supervisor

Food & Beverages

### "Work Around Projects"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

December 14, 2020

I have no specific issues with the system or its functionality at this point. During the three roll-outs we have had in the last year (opening, upgrade & cloud) there have been many issues. It takes weeks to complete or fix any issue. That is not acceptable to me. We had an on-site tech that was amazing and did phenomenal things with our system, but those were all lost during the recent cloud integration.

Pros

It has a functionality about it, that was easy to learn. It has some clunky steps that are time-consuming from a user standpoint, but overall I like the system. The reporting, once set-up definitely has some great information. Overall, the system is very reliable and we have very few system crashes.

Cons

The basic system set-up once we went to the cloud took dated system information. This led to a couple of weeks of set-backs and functionality work around projects. The most distressing issue I have had is actually reaching a qualified tech support person to finish these work around projects. There is NEVER a level 2 tech avail after hours (after 5pm) or weekends. We are a casino, so obviously these times are when we are most busy.

Reasons for choosing Agilysys Stay

This was a current system upgrade, so we are not currently looking at another system. We are looking for a capable and available support network from Agilysys to ensure along partnership.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Chad R.

IT Network Administrator

Information Technology and Services

### "Decent Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 14, 2020

Pros

The setup and implementation was easy as we went with SaaS. The customer support is pretty good.

Cons

We get a lot of outages during business hours due to maintenance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kevin M.

President

Hospitality

### "Araceli Hotel & Resort"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2020

Absolutely wonderful

Pros

This software allows for the seamless and professional execution of the public trust. Independents are now able to outperform or compete against the big boys and consistently wow the customer who deserves the experience.

Cons

It's not a simple plug and play if you want it to work effectively. You have to work with it to allow it to speak and perform as your vision persists

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Denise C.

General Manager

Hospitality

### "Stay Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2020

Customer service is incredibly responsive and helpful.

Pros

We went from a ledger book with pencil and paper! The Stay system has been simple to train staff and implement.

Cons

No, integration was very simple. There is nothing about the software that I don't like.

Reasons for choosing Agilysys Stay

We chose Stay because it could be integrated with InfoGenesis so we would have a POS and PMS that worked together.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Dave S.

Director of Sales & Marketing

Information Technology and Services

### "Very Solid product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 9, 2020

Pros

It is easy to access the software & user friendly.

Cons

No negative feedback. If I would select a drop down box, I sometimes did not get what I had requested.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

michael r.

DOO

Hospitality

### "Great software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2020

We are able to get so much done thanks to Agilysys Stay's user friendly modules.

Pros

Easy to use UI. Great services provided that streamline our business operations.

Cons

There is always room for improvement, and the team knows it. They are always releasing updates and staying in the lead in this industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Michelle W.

Office Administrator

Hospitality

### "Guest Stay is Okay"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 8, 2020

Pros

This products set up makes it very simple for our staff to use and to learn.

Cons

The reporting is lacking in some of the areas our company uses and needs. We are adapting and hope the software updates will include better reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GT

Garrett T.

Assistant Manager

Hospitality

### "Great concept, needs work"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 8, 2020

Overall we really see a lot of potential with the software and as it stands today, we are happy with the functionality and ability to tailor the software to fit our property needs. Customer service has been very available for us and though things aren't always taken care of in a timely fashion, they are always helpful and try to push things through their engineering team for us. We are looking forward to where this software will be after some more fine tuning.

Pros

Very easy to learn, simple, and fast. Easy to train staff on due to its simplicity. Customization is also quick and easy.

Cons

It seems that we signed on in the early stages of this software as many things weren't as we expected and when we asked customer service we were almost always told that the engineering team was working on designing and implementing those features. We had, and still have issues with communication between the software and third party booking channels. We also have experienced the software "timing out" at inconvenient times during the booking process. Seems like a work in progress.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/193533/Agilysys-Stay/reviews/)

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