--- title: "Agilysys Stay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Agilysys Stay Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/193533/Agilysys-Stay/" page_type: "product" language: "en" --- # Agilysys Stay Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Agilysys Stay ## What is Agilysys Stay? Agilysys Stay provides a mobile, one-stop solution that manages all aspects of your hotel operation. Automated revenue management tools include automated upsell, room optimization and occupancy-based pricing. Guest experiences can be tailored with preference and history tracking. An easy-to-use design maximizes operational efficiency and reduces training costs. Customize the solution with integrated booking engine, guest mobile, self-service, spa, golf, sales & catering, point-of-sale and more. ## What is Agilysys Stay used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Agilysys Stay?[Manage this product listing](https://www.g2.com/products/agilysys-stay/claim_requests/new?auto=true) ## Agilysys Stay Overview Updated August 2026 AI summary Agilysys Stay supports small to enterprise lodging operations with tools for reservations, property, and channel management. It offers online booking, calendar and booking management, dynamic pricing, group reservations, and CRM, along with integrations for payment and guest services. The platform is accessible via cloud, web, and mobile, and includes options for multi-location and customizable reporting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Agilysys Stay 4.3 (9) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (9) Ease Of Use 4.6 (1,623) Value For Money 3.6 (8) Value For Money 4.6 (1,549) Customer Service 3.9 (9) Customer Service 4.7 (1,591) ## Agilysys Stay alternatives [4.4 (57)](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.9 (22)](https://www.capterra.com/p/129398/Innkeeper-s-Advantage/reviews/) Starting price $67.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Preno](https://www.capterra.com/p/153164/Preno/) [4.7 (51)](https://www.capterra.com/p/153164/Preno/reviews/) Starting price $56.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153164/Preno/) ## FAQs about Agilysys Stay Overview ### What company size and specific industries is Agilysys Stay built for? Agilysys Stay is designed for independent hotels, boutique brands, casino resorts, enterprise chains, and hotel management companies. It fits small to enterprise hospitality operations that need guest-focused tools and a cloud platform sized for growing and multi-property lodging businesses. Features and Usability ### What are the key features of Agilysys Stay? Agilysys Stay offers reservations management, front desk management, and room inventory tools for lodging operations. It also includes online booking, group reservations, rate management, dynamic pricing, and revenue management. Additional features cover housekeeping management, point of sale (POS), reporting and analytics, access controls/permissions, and GDS/OTA integration. Integrations ### Which third-party tools and platforms does Agilysys Stay integrate with? Agilysys Stay integrates with LevelUp, Olo, Paybox, SevenRooms, SiteMinder, Sprout, and Tray. These integrations cover payments, restaurant ordering, guest management, channel management, and automation, giving hospitality teams connections to key third-party platforms without leaving the core property management environment. Getting Started and Support ### What training and onboarding options does Agilysys Stay offer? Agilysys Stay provides in person training, live online sessions, webinars, and documentation to support teams getting started. In person training can offer direct instruction, live online sessions and webinars support guided learning remotely, and documentation gives written material for self-paced reference and setup guidance. Getting Started and Support ### What customer support options does Agilysys Stay offer? Agilysys Stay provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available, so response speed, helpfulness, and common issues cannot be assessed from user comments. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Agilysys Stay supports all three of the features reviewers value most: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations through digital channels, keep booking details organized, and maintain accurate availability across calendars, allowing teams to manage reservations more efficiently and reduce scheduling conflicts. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activities Booking Allows businesses to offer customers reservations for a variety of activities. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases API Design Creation of a plan for an API to expose data and functionality to its users Agilysys Stay 53 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - API Design: Creation of a plan for an API to expose data and functionality to its users - API Lifecycle Management: Oversee an API throughout its lifespan, from creation and deployment to retirement - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catering Management: Manage catering operations/processes - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Developer Portal: Central hub for developers to access documentation, tools and resources - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Third Party Booking: Allows bookings to be made through a third party service - Traffic Control: Distributing traffic by sending client requests across servers capable of completing the request - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 3.9 (9) 3.9 Based on 9 reviews ## Pricing Value for money 3.6 (8) ### Starting price Free trial not available Value for money 3.6 (8) 3.6 Based on 8 reviews ## Integrations [ Sprout](https://www.capterra.com/p/175756/Sprout/)[ SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[ SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)[ Tray](https://www.capterra.com/p/191861/TRAY/)[ Olo](https://www.capterra.com/p/191606/Olo/)[ Paybox](https://www.capterra.com/p/204783/Paybox-by-Verifone/)[ LevelUp](https://www.capterra.com/p/178224/LevelUp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (9) 3.9 Based on 9 reviews ## User reviews Overall rating 4.3 Based on 9 reviews Filter by rating 5(4) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent EM Ernesto M. IT Manager Hospitality ### "Not for boutique hotels" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 December 14, 2020 It was expensive to get started, but the issue only grew with the COVID situation and our own staff rotation management levels. Pros The sales team is impressive. The system has a larger number of partners we can use to integrate with our PMS like siteminder for reviews or Sonifi for TV media. Cons The training is extremely expensive and virtually unavailable through any medium except via their own experts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jon W. Bar Supervisor Food & Beverages ### "Work Around Projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 December 14, 2020 I have no specific issues with the system or its functionality at this point. During the three roll-outs we have had in the last year (opening, upgrade & cloud) there have been many issues. It takes weeks to complete or fix any issue. That is not acceptable to me. We had an on-site tech that was amazing and did phenomenal things with our system, but those were all lost during the recent cloud integration. Pros It has a functionality about it, that was easy to learn. It has some clunky steps that are time-consuming from a user standpoint, but overall I like the system. The reporting, once set-up definitely has some great information. Overall, the system is very reliable and we have very few system crashes. Cons The basic system set-up once we went to the cloud took dated system information. This led to a couple of weeks of set-backs and functionality work around projects. The most distressing issue I have had is actually reaching a qualified tech support person to finish these work around projects. There is NEVER a level 2 tech avail after hours (after 5pm) or weekends. We are a casino, so obviously these times are when we are most busy. Reasons for choosing Agilysys Stay This was a current system upgrade, so we are not currently looking at another system. We are looking for a capable and available support network from Agilysys to ensure along partnership. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Chad R. IT Network Administrator Information Technology and Services ### "Decent Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 14, 2020 Pros The setup and implementation was easy as we went with SaaS. The customer support is pretty good. Cons We get a lot of outages during business hours due to maintenance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kevin M. President Hospitality ### "Araceli Hotel & Resort" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2020 Absolutely wonderful Pros This software allows for the seamless and professional execution of the public trust. Independents are now able to outperform or compete against the big boys and consistently wow the customer who deserves the experience. Cons It's not a simple plug and play if you want it to work effectively. You have to work with it to allow it to speak and perform as your vision persists Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Denise C. General Manager Hospitality ### "Stay Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 11, 2020 Customer service is incredibly responsive and helpful. Pros We went from a ledger book with pencil and paper! The Stay system has been simple to train staff and implement. Cons No, integration was very simple. There is nothing about the software that I don't like. Reasons for choosing Agilysys Stay We chose Stay because it could be integrated with InfoGenesis so we would have a POS and PMS that worked together. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dave S. Director of Sales & Marketing Information Technology and Services ### "Very Solid product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 9, 2020 Pros It is easy to access the software & user friendly. Cons No negative feedback. If I would select a drop down box, I sometimes did not get what I had requested. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR michael R. DOO Hospitality ### "Great software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2020 We are able to get so much done thanks to Agilysys Stay's user friendly modules. Pros Easy to use UI. Great services provided that streamline our business operations. Cons There is always room for improvement, and the team knows it. They are always releasing updates and staying in the lead in this industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Michelle W. Office Administrator Hospitality ### "Guest Stay is Okay" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 8, 2020 Pros This products set up makes it very simple for our staff to use and to learn. Cons The reporting is lacking in some of the areas our company uses and needs. We are adapting and hope the software updates will include better reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Garrett T. Assistant Manager Hospitality ### "Great concept, needs work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 8, 2020 Overall we really see a lot of potential with the software and as it stands today, we are happy with the functionality and ability to tailor the software to fit our property needs. Customer service has been very available for us and though things aren't always taken care of in a timely fashion, they are always helpful and try to push things through their engineering team for us. We are looking forward to where this software will be after some more fine tuning. Pros Very easy to learn, simple, and fast. Easy to train staff on due to its simplicity. Customization is also quick and easy. Cons It seems that we signed on in the early stages of this software as many things weren't as we expected and when we asked customer service we were almost always told that the engineering team was working on designing and implementing those features. We had, and still have issues with communication between the software and third party booking channels. We also have experienced the software "timing out" at inconvenient times during the booking process. Seems like a work in progress. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/193533/Agilysys-Stay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.