# HAL ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HAL ERP the right Enterprise Resource Planning solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/193718/Hal-Business-Success/reviews --- HAL ERP 4.6 (37) [View alternatives](https://www.capterra.com/p/193718/Hal-Business-Success/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 17th, 2026 # Reviews of HAL ERP Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews JH Javed H IT, Accounts and Logistic InchargeImport and Export, 11 - 50 employeesUsed the software for: 6-12 months. “Great...simple as well as gives reports in various platform, precise and good presentation of data....easy to use and handle.“ July 20, 2025 MB MOOSA B FINANCE MANAGEREducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “The software doesn't support reporting and presentation based on cross-period year-ends.“ August 7, 2025 JH Javed H IT, Accounts and Logistic InchargeImport and Export, 11 - 50 employeesUsed the software for: 6-12 months. “Tailoring of the ERP is easy with the help of support teams.“ July 20, 2025 mm mohammed m Asst Accountant Education Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Having difficulty to collect payments from different payments screen“ April 16, 2023 AN Amr N Division managerMachinery, 11 - 50 employeesUsed the software for: More than 2 years. “Value of money is good for small and medium size company.“ September 26, 2025 MA Mohamed A Accounts ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years. “Value for money, User friendly, Modules integration and good support .“ September 29, 2025 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KK Khalid K. CFO Logistics and Supply Chain Used the software for: 2+ years ### "In my opinion, the HAL system works well for establishments, but it’s not suitable for companies that conduct annual audits. they are trying to imporv" September 27, 2025 3.0 Overall, HAL ERP is useful for basic establishment-level operations, but it lacks the depth and reliability needed by companies that undergo annual audits. Their efforts to improve are promising, yet key features still need enhancement Pros Customer support portal is very much up to date and also good sign that they dedicated account manager for it clients Cons Basic financial reports like cash flow, Menu mark or curset for Accounts Receivables and Accounts Payable reports Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing HAL ERP Old management has chosen this before I joined. Review Source Response from Hal Simplify Solutions September 30, 2025 Dear Mr Khalid, Thank you so much for your honest review. We value your feedback. Our team will get back to you very soon with actionable change based on your request. We will strive to achieve your complete satisfaction in using the system. Thank you once again for taking time out. JH Javed H. IT, Accounts and Logistic Incharge Import and Export Used the software for: 6-12 months ### "One of the Best ERP....Simple and elegant." July 20, 2025 5.0 Great...simple as well as gives reports in various platform, precise and good presentation of data....easy to use and handle. Pros Simple, Easy and Good ERP with comprehensive reporting and can be downloaded in various platforms, elegant view of all work done in a single view in Index page makes the ERP more sophisticated. Tailoring of the ERP is easy with the help of support teams. Cons It's almost fine....the developers has made immense efforts to cover all the point related to business. Switched from [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) The system was very old and the technology changed bring thing on cloud which made us to move to cloud opeartion. Review Source Response from Hal Simplify Solutions July 28, 2025 Dear Mr Javed, we value your feedback. We hope to continue to service you and delight you. OB Ohoud B. People and Workplace Lead Investment Management Used the software for: 1-2 years ### "Review " April 13, 2023 4.0 Pros I can say the technical supportThe System is a whole System for the employee life cycle Not complicated for the end-users Cons Not easy to change and edit or change. some editing takes too long to be fixed creating roles for users are very hard and complicated Switched from [palm.hr](https://www.capterra.com/p/241114/palmhr/) the old one was basic and has no accounting side Review Source Response from Hal Simplify Solutions August 15, 2023 Dear Ms Ohoud, Thank you so much for your honest feedback. We will work on the points you highlighted and strive to make it much more easier for you to create and change roles. Regards Issam AN Amr N. Division manager Machinery Used the software for: 2+ years ### "Good system needs more improvement in some modules." September 26, 2025 4.0 Now 4 years with HAL At the beginning we were not staified with the program, It is getting better every year. Pros Ease of use for normal employees. Good customer support. Value of money is good for small and medium size company. Cons Unexpected failur and system hanging. Printing formats unchangeable. No flexibility to modify the workflow and permissions. Help and training videos are not availabe for several parts and functions of the program. Review Source Response from Hal Simplify Solutions September 29, 2025 Dear Mr Amr, Thank you for your honest and frank feedback. We will strive to improve on areas where you have mentioned. We appreciate you taking time to review and let us know points for improvement. MB MOOSA B. FINANCE MANAGER Education Management Used the software for: 2+ years ### "SUPPORTIVE CUSTOMER SERVICE" August 7, 2025 4.0 Overall experience is positive, except for reporting matters. Well-equipped tools and accounting modules. Pros Good service and easy-to-use software. \[sensitive content hidden\] is a good contact person to work with, he will address all the matters very efficiently. Cons The software doesn't support reporting and presentation based on cross-period year-ends. It can only present major reports like budget, variances, and income support if the financial year end is 31 December. Secondly, the budgeting can only be done for one year. Review Source Response from Hal Simplify Solutions August 11, 2025 Dear Moosa, Thank you very much for your feedback. We value your comments will work on the suggestions you have put forth. We will add this to our product roadmap. MY MAHMOUD Y. Internal Auditor Entertainment Used the software for: 1-2 years ### "They have a good technical team and quick response, with flexibility and high-level handling from Engineer \[sensitive content hidden\] and his team." September 28, 2025 5.0 At first, things weren't great, but over time, things got better. This is due to the technical team's rapid response. Pros Technical support, high-level service, and flexibility under the leadership of Engineer \[sensitive content hidden\]. Cons Some reports need improvement. But with Engineer \[sensitive content hidden\] presence, things have improved, and the reports have improved. Review Source Response from Hal Simplify Solutions October 5, 2025 Dear Mr Mahmoud, Thank you for taking time to review HAL ERP. We appreciate your honest feedback and will continue to work to improve our services. MA Mohamed A. Accounts Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "An ERP that meets your needs" September 29, 2025 5.0 It's good and satisfying so far. Pros Value for money, User friendly, Modules integration and good support . Cons That you can't recall the same support ticket again - once it closed- in old email loop. Review Source Response from Hal Simplify Solutions October 13, 2025 Dear Mr Mohamed, I want to thank you for reviewing HAL ERP. We appreciate your feedback and look forward to servicing you in the best way. Regards Issam NN Naseef N. secretary Education Management Used the software for: 1-2 years ### "review from using Experience of erp" September 24, 2025 5.0 Overall experience with ERP is good, customer support is really appreciable, and process automation is also excellent Pros ERP is the best value for money, invoicing, payroll management, and employee management are all easy to do. performance and speed are also appreciable Cons The defaulters' list of students' fees cannot be generated without generating invoices, which sometimes feels hard Review Source Response from Hal Simplify Solutions September 30, 2025 Dear Mr Naseef, Thank you for your feedback. We value the time you have taken out to evaluate the system and share your honest thoughts. We will strive to work on your feedback. We deeply appreciate your kind words towards our customer support. AF Abdullah F. Operations Manager Oil & Energy Used the software for: Less than 6 months ### "Advanced Scientific Review" January 14, 2026 5.0 Pros Good customer support and easy to use UI. Excellent response time from Support team and immediate response on all actions Cons More demo videos to be shared during onboarding to have ease of training for other staff who are going to use the platform Review Source Response from Hal Simplify Solutions June 17, 2026 Dear Mr Abdullah, Thank you for your very constructive remarks. We will work on building more videos that will make the onboarding process much more smoother. Although, we have our Youtube channel that covers most of the scenarios, we will work on your feedback to expand on our video database. Thank you once again for being our customer. Regards Issam OFA Omega Fe A. Finance Officer Education Management Used the software for: 1-2 years ### "Quality and Sophisticated Software= Quality and Satisfying Service" December 26, 2022 4.0 ERP Software is sophisticated. Services are of high quality.Software is accredited by ZATCA, thus we are assured that reports are in accordance and in compliance with ZATCA rules.Invoices and Fee Reminder Module makes our work easier and faster.Reach App enables us to easily send online billing to parents on a per quarter basis (real time).Official Receipts from Online Payment are not anymore scanned and send to parents via email because Official Receipts/Fee Receipts can be viewed by parents via Reach App (real time).Amount due for all the children/siblings can be viewed in the Fee Invoice Payment during processing of payment.Admission is linked to Registration (Registrar Office). Parents can directly type all the information during admission which are processed under Student Registration Module once selected.Invoice generation is automatic and faster compared to manual SOA.PO are automated for Inventory Items and Fixed Assets purchased.Depreciation is generated faster and more accurately using the module compared to manual/excel computation.Payroll is generated faster in just one click based on the employees existing contract/package.All information of employees are stored as database for reference and report generation.Employee Self Module promises paperless service and provides tracking history for employees request.Online payment option via Mobile App (3rd party) promises faster and increased collection of Receivables. Pros It is highly sophisticated. Meaning services thru the different modules offered are of higher quality and purpose that satisfy customer needs. Cons The fact that we cannot edit the Miscellaneous Fee Receipts, Fee Advance Payments, and Fee Invoice Payment after processing (but can be voided) signals or results to a lot of credit memo and adjustment to be made on the side of accounting. (ZATCA related mandate which we understand).Reconciliation during Audit took some time especially with regards to Aging of Accounts Receivable Report and Depreciation Report.Accounting/financial reports are limited compared to accounting software (like Customer Ledger Reports, Statement of Retained Earnings Report and Cash Flow Statement) Reason for choosing HAL ERP Sophistication, Accuracy, Easiness of Use, Satisfy Customer Needs more than the others. Review Source Response from Hal Simplify Solutions March 26, 2023 Dear Ms Omega, Thank you so much for your comments. We highly value your feedback. It is customers like who motivate us and help us push our limits to achieve even greater excellence. Our team has taken note of your feedback. We will make a plan to consider incorporating it in our future roadmap. Thank you once again for taking time out to honestly assess our system. BA Babar A. DCC Manager Telecommunications Used the software for: 1-2 years ### "Exellent" March 20, 2023 5.0 I am using the software more than a year ,i found it reliable easy and perfect and i never face any problem or difficulty Pros The software we are using HAL Erp is accurate and easy to use and can get all the data on one click Cons Nothing everything is perfect and i always suggest my colleagues to go with Hal erp because its very easy to understand and accurate in all aspects Review Source Response from Hal Simplify Solutions March 21, 2023 Thanks a lot for your response. We are so glad to have customers like you. We will continue to improve. Look out for the new ERP revolution we are on - #GoFormLess AK Ayub K. Finance Officer Education Management Used the software for: Less than 6 months ### "Most Remarkable ERP" April 14, 2023 5.0 1\. Data is available in the cloud and in real-time2. Fetching reports3. Integration with inventory management4. Data and analytical information5. High Data integrity and security Pros Hal Business Success is completely integrated and offers a cloud suite to connect any other solutions and systems. The Vendor's expertise in business requirements and efforts to modernize the infrastructure and database technology is the true strengths. Cons I haven't experienced any downside yet using Hal Business Success Review Source Response from Hal Simplify Solutions August 15, 2023 Dear Mr Ayub, We highly value your honest feedback. We will strive to keep up the high standards that you have come to expect of us. Regards Issam MB Mohammmed B. Cost Controller Facilities Services Used the software for: 2+ years ### "HAL ERP AUTOMATION" September 27, 2025 5.0 It's good and improves over course of time. New released features are without any charge. Few minor changes are done without any charge if you fall in Enterprise Category. Pros Ease of Use with minimal training. Customer Support is quick and responsive It covers Sales Invoicing, Payroll, Employee data, logistics, Accounts, and inventory. It's automation for workflow via whatsapp is steps away for approval Cons There is limited control with IT. If Studio / Designer can be released for minor changes, that will be added advantage for every company Review Source Response from Hal Simplify Solutions October 16, 2025 Dear Mr Mohammed, Thank you very much for taking your time and reviewing our software. We appreciate your honest feedback and kind words. We will certainly take care of your feedback and do the needful in the coming product roadmap. Thank you once again. Regards Issam EN Eid N. Accountant Consumer Electronics Used the software for: 1-2 years ### "Accountant " June 17, 2026 3.0 My experience with HAL ERP was bad at first because the system was slow and difficult to use, but later it became acceptable. Pros The invoicing cycle is useful and easy to follow. It helps us issue invoices and track customer transactions in a better way. Cons The system is very slow, especially when opening screens, saving transactions, or posting invoices, and this affects daily work. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Switched from [Daftra](https://www.capterra.com/p/244865/Daftra/) Because the sales cycle G Review Source SAB Syed Aamir B. Financial Controller Marketing and Advertising Used the software for: 1-2 years ### "Its truly a complete package for an organization's ERP " February 3, 2026 5.0 We transfer our ERP system from Ooodo to HAL, Its excellent ERP to cover most of the required needs specially in Finance Pros HAL is a very simple and compatible ERP and user friendly to provide timely reporting in Finance field, Most of best part is customer support, Ease of Use Cons Some limitation needs to fix like income statement should be reported one detailed Project wise, like now we need to download it individually Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) Odoo was good ERP but with limited action to control whole accounting system Review Source SA Shahbaz A. Account Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "My review HAL ERP" June 16, 2026 5.0 HAL ERP is a versatile and comprehensive system suitable for diverse businesses. It offers a wide range of modules, including inventory management, accounting, payroll, taxes, and statements. Pros Hal ERP's ease of use is my favorite feature. The invoicing and customer support modules are also very impressive. Cons The manager has limited control over other users' transactions. The main user should have the authority to approve any transaction. Review Source AE Amr E. IT services Manager Food & Beverages Used the software for: 2+ years ### "Alyasra group KSA " June 17, 2026 5.0 "Great experience with HAL ERP! The VAT-CARE platform makes uploading our electronic invoices to ZATCA completely effortless and quick. Highly recommend it Pros The apps are incredibly easy to navigate. user-friendly , and the team provides perfect, top-tier customer support. Cons The VATCare system is highly efficient, though the dashboard user interface could use a more modern, updated design Review Source AA Ahmed A. Procurement and Logistics Medical Devices Used the software for: 6-12 months ### "HAL ERP experience " June 10, 2026 4.0 Overall its good, but i would recommend regularly training new user to avoid frequent complaints and insuring smooth experience. Pros The support team is very good and helpful, the feedback and resolving of issues was prompt and smooth Cons Nothing specific, some times the interes data like prices etc etc.. will disappear for no apparent reason. Review Source MUA Muhammad Usman A. Operations and Sales Business Supplies and Equipment Used the software for: 2+ years ### "HAL Simplify -- ZATCA Approved Invoicing" June 23, 2026 5.0 Pros Simple and easy invoicing as per ZATCA guidelines, quick tech team replies, and user-friendly dashboard access. Cons Overall, the system performs reliably, but sometimes report generation takes a few extra seconds. Rest all good Review Source SA Syed A. SALES ENGINEER Oil & Energy Used the software for: 6-12 months ### "HAL ERP experience" June 16, 2026 5.0 Good Experience, Great support from HAL Team, HAL team available to support and address queries for support required. Pros One place for all activities to work, add details - contacts , make proposal - efficient to perform activity in one single go. Cons All the features are designed as per user experience, after using there aren't any cons that I can mention. Review Source KA Khalid A. General supervisor Information Technology and Services Used the software for: 1-2 years ### "Our review " June 22, 2026 5.0 The overall experience with HAL ERP is generally described as straightforward, highly practical, and particularly effective for small-to-midsize businesses (SMEs) operating within Saudi Arabia. Users often view it as an accessible, localized alternative to massive, complex global ERP platforms Pros High Customization: The software adapts easily to unique business workflows without complex coding. User-Friendly Interface: The layout is straightforward, which shortens the learning curve for staff. Cons Incomplete Secondary Features: Users have noted minor functional gaps in specific sub-modules, such as incomplete payroll printing features or limited borrowing trackers Review Source Mohamed A. Consultant Internet Used the software for: 1-2 years ### "I am very satisfied about Hal Business Success because it has helped me to grow my online business." May 7, 2023 5.0 Overall, i am very satisfied with Hal Business Success. Thank you ! Pros Hal Business Success is a user friendly system, fast implementation and above all helps me to grow my online business. Thank you ! Cons I am so far very satisfied about all Hal Business Success's services. Keep going well ! Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[WinTeam](https://www.capterra.com/p/184185/WinTeam/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing HAL ERP A friend recommendation Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) A friend recommendation. Review Source Response from Hal Simplify Solutions August 15, 2023 Dear Mr Mohamed, We are very pleased to have played a valuable part in your growing business. We will continue to keep up to the high standards you have come to expect of us. Regards Issam IK Imdadullah K. ERP Manager Education Management Used the software for: 2+ years ### "HAL ERP - YARA Review" December 9, 2022 4.0 Pros A customizable ERP system from HAL makes almost all the business needs/requirement to be full filled. Good and perfect reports available in the accounting area which ease the job of finance department. Accessible from everywhere and requires less knowledge for end user to work with. Cons 1\. Most of the module in HAL comes with a limited (60%) feature unless we request TEAM HAL to include the rest.2. Enhancement in various Education related window/module is a must. Like Examination Consolidated Reports, Analysis of Student's Exam Result. Users need their own required features not the one which is available.3. Minor bugs all over the screen. Like a) Filtering options in transaction windows b) Selection of some drop down which works on some browser and not on others (All device compatibility is must)4. Ease of Setup is a must and User guide & Training is required.5. Changes and Updates/new version should always be informed to users with proper guidance.6. Role assignment to End User is quite difficult Reason for choosing HAL ERP Because it is customizable. Review Source FR Faal R. Examination Officer Education Management Used the software for: 2+ years ### "HAL Review by FAAL" December 9, 2022 4.0 Excellent Pros Continuous R&D work by HAL Team.Making the product Easy to Use.Can be tailored based on your organization workflow. Cons Deep Dive/Drill Down reporting can be an area where HAL needs to Focus. Reason for choosing HAL ERP Very Easy to use interface. Any Person with limited IT knowledge can be trained to use HAL with minimal training sessions. Review Source Response from Hal Simplify Solutions December 22, 2022 Dear Mr Faal, Thank you so much for your feedback. We appreciate you taking time out from your busy schedule to share your honest comments. We will work on the areas you mentioned and pass these as inputs to our R&D team to continually improve the product and service our valued clients as you. Thank you once again for your feedback. FF Farid F. Chief Accountant Facilities Services Used the software for: 2+ years ### "Friendly in Use" March 20, 2023 5.0 Overall its good experience and good to use on daily basis Pros Friendly Use and customized according to nature of Business requirment Cons Vendor Advance need some improvement, since still we need to pass separate entry to settle vendor advance Alternatives considered [SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) Reason for choosing HAL ERP Its friendly use and Economical Review Source Response from Hal Simplify Solutions March 26, 2023 Dear Mr Farid, Thank you so much for your honest feedback. We appreciate and value your comments. We will work towards the feedback you have given. Thank you once again. 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