# Ticketure Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ticketure Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/193756/Ticketure --- # Ticketure Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ticketure ## What is Ticketure? Ticketure makes managing complex, timed events simple and efficient. Its intuitive scheduling tools handle one-off, repeating, and timed entry events in real time—no more duplicating time slots. Overrides for extended hours or closures can be applied instantly, saving hours of admin. The platform delivers a seamless, mobile-first experience across ticketing, memberships, donations, and front-of-house operations, ensuring fast and frictionless customer journeys. Membership management is highly flexible, supporting multiple types, configurable benefits, automatic renewals, and integrated fundraising tools to drive ongoing engagement and revenue. Ticketure’s built-in BI suite provides powerful insights into sales, operations, and customer behaviour, while open APIs enable easy integration with existing systems. Group sales are streamlined with interactive tools, including live order views and online payments. Combined with strong third-party integrations, Ticketure is a modern, scalab ## What is Ticketure used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ticketure?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ticketure.com/&name=Ticketure) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ticketure 4.3 (7) VS. [4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7) Ease Of Use 4.8 (5,761) Value For Money 4.3 (7) Value For Money 4.9 (3,544) Customer Service 4.4 (7) Customer Service 4.9 (3,275) ## Ticketure alternatives Highest Rated [4.9 (593)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Onsite Ticketing 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Allows event organizers to sell and manage tickets directly on-site Point of Sale (POS) 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Reporting/Analytics 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Discount Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions GDPR Compliance 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Ensure compliance with the General Data Protection Regulation protocols Ticketure 32 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Scan barcodes to ensure accurate pricing and label tracking Automated reminders and confirmations for booked appointments and events via text or email Automatically suggest related, complementary or add-on items to customers Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Track products that are for sale at a reduced price or part of coupon promotions Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Schedule and manage the logistics of activities and other gatherings Software specialized for non-profit organizations Ensure compliance with the General Data Protection Regulation protocols Obtain tickets via Kiosk upon arrival at event Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Registration process to become members by providing relevant information and agreeing to terms Allowing users to order, pay for, obtain, and validate tickets using mobile devices Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept and process customer payments for products or services using hardware and software Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Reports specific to sales analysis for trends and strategies For selection of seat at booking or check-in Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Create and manage ticket reservations for various events Get Advice We can help you find the software with the features you need. Features 4.3 (7) 4.3 Based on 7 reviews ## Pricing Value for money 4.3 (7) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (7) 4.3 Based on 7 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Smartwaiver](https://www.capterra.com/p/168238/Smartwaiver/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (7) 4.4 Based on 7 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent FA Fin A. Customer Service Manager Museums and Institutions ### "Splendid Ticketing Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2026 We've used Ticketure for almost seven years and it was a great choice, our guests have a great user experience! There is so much functionality and customization, fast syncing and loading on our devices, and intuitive design that feels consistent even across a different modules, pages, and system views. Pros Intuitive, consistent, updates are good, customer support is phenomenal, outages are extremely rare and glitches are also rare and fixed quickly when they pop up. Great platform, consistently come out with new features that improve user experience Cons It is hard to find negatives. I wish membership reporting were easier but I honestly find Kibana to be a fun challenge that is very rewarding as you figure it out. Switched from [Blackbaud Altru](https://www.capterra.com/p/212448/Blackbaud-Altru/) Clunky service, memberships were processed on paper, limited online ticketing, database not smooth or intuitive for staff Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 20, 2026 Thanks, Fin, for such a great review! Has it been seven years already?! We are so honored to have grown alongside your team for nearly a decade. It’s incredibly rewarding to hear that we’ve been able to provide your guests with a great experience, while also ensuring the consistency, speed, and stability of the platform continue to hit the mark for your team internally. We love your attitude toward Kibana—it does have a learning curve, but we agree that the insights are worth the climb! With that said, we are currently working on ways to make reporting even more intuitive, so stay tuned. Thanks for being such a stellar partner! NS Niki S. VP, Chief Learning and Engagement Officer Museums and Institutions ### "Love this system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 The onboarding process when we started was really well run, easy to follow, and very pleasant. Couldn't have asked for a better launch. The system is easy for everyone and we are fans. Pros Ease of use for our visitors, wonderful back end for our staff. It's 90% intuitive, and whenever we have an issue with something, the team is quick to assist. Cons We'd love to have the ability to do some more flexible things regarding multi-day programs - individual tickets for each day, but only one purchase - and we're still finding our way a bit with the interface. But these are very nit-picky things, as there's so much about it that we love. Switched from [Blackbaud Altru](https://www.capterra.com/p/212448/Blackbaud-Altru/) Clarity and ease for the visitor. Our old system was not mobile-friendly, and most of our visitors are tourists. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2026 Hi Niki, thank you for the kind words and for sharing your experience! We’re thrilled to hear that Ticketure is working so well for you and your team. Regarding your request for more flexibility with multi-day programs, you have perfect timing. Our upcoming 'Flow/Bundles' feature is designed to handle that exact scenario. The feature is currently in final testing and we will be starting a pilot program for the feature later this month! I’ll have your Success Team lead reach out to share the full release schedule and get this enabled in your test environment. We’d love for you to get in there and start playing around with it before the official launch and possibly even consider being part of the pilot program! Thanks again SS Samantha S. Ticketing and Admissions Manager Museums and Institutions ### "Great System, Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Our experience with Ticketure has been overwhelmingly positive. The support team is consistently helpful and always willing to assist whenever we need them. The system itself is a pleasure to use, and we’ve appreciated the many enhancements introduced over the years. It’s clear that Ticketure is committed to continuous improvement, and we’re genuinely excited to see what new capabilities they bring in the future. Pros A user friendly system – The layout is clean and intuitive, making it easy for staff to manage tickets both in the front and back end. Really reliable system performance – Ticketure runs consistently (we have not experienced any downtime) supporting uninterrupted operations. Responsive customer support – When help is needed, the Ticketure support team responds very quickly and effectively. Cons Kibana’s reporting system has a steep learning curve, but once you get to grips with it, it proves to be extremely powerful. I’m now a confident and competent user, but I would still consider it the least user‑friendly part of the overall platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2026 Hey Samantha — We really appreciate the amazing review! We’re so glad to hear that Ticketure has been a reliable, user-friendly partner for you and your team. A special shout-out to you for mastering Kibana—it is robust, yes, but that 'steep learning curve' is real, and it’s great to hear you’ve turned it into a powerful tool for your operations. We completely agree that reporting should be as intuitive as the rest of our platform. You will be happy to hear that our Data Science team is currently reimagining our self-service data strategy to bridge that gap and make insights easier to generate for everyone. Thank you for your continued partnership and for growing with us over the years! JC Jennifer C. Sales and Marketing Manager Museums and Institutions ### "Ticketing with Ticketure" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 Ticketure is like an iceberg. There is so much surface level function that would make a passive user happy. We are not passive users and we are constantly pushing the limits of what Ticketure can do. So far, we have only bumped into a few impenetrable boundaries that the Ticketure developers are hoping to expand into in the coming weeks, months, and years. It is very nice to see that our requests and complaints are heard with not just "too bad", but "that is an interesting idea we could explore." Pros Ticketure offers a robust ticketing platform. As a historical site and museum, we are always adding, changing, and creating new events to list through Ticketure. We offer tours (guided and audio), entry tickets (free and paid), memberships, and products (onsite and shipped). Not only do we get to offer a variety of events, but also ticket groups within with varying discounts and membership levels without needing a bunch of work-around that the guest gets bogged down in. Since starting with Ticketure in 2020, we have seen a dramatic increase in visiting options and sales. Cons I feel like the Kibana Reports are difficult to learn and navigate on your own. You really need to rely on a Ticketure Support Specialist to help on this tab. However, the support team is so fast to reply and help is usually never more than a day away. Switched from [Bookeo](https://www.capterra.com/p/117299/Bookeo/) Bookeo was not a robust system that we could carry into our future. It was very limited to just booking a visiting Alternatives considered [Ventrata](https://www.capterra.com/p/198239/Ventrata/) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) [Fever](https://www.capterra.com/p/10034553/Fever/) [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Reasons for choosing Ticketure Ticketure had the most complete system for our needs. We need event ticketing, daily ticketing, product shop, checkout rules, staff management, fast check-in, POS power, and reporting. Ticketure was the only option that offered close to everything we were looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2026 Hi Jennifer—thank you for the fantastic, detailed review! We love working with 'power users' who look beneath the surface and push our system to its limits. It’s wonderful to see the dramatic increase in your sales since 2020, and we’re committed to helping you keep that momentum going. We hear you on the Kibana learning curve, and thanks for sharing that our Support team has been able to promptly assist with your reporting needs. While Kibana is a deep tool, we are looking to make that data easier for you to access. Our Data Science team is currently reimagining our self-service data strategy to make creating new reports and generating insights more intuitive for our partners, so stay tuned for updates throughout the year. Thanks for being a dedicated partner and for always challenging us to be better! Thanks The Ticketure Team Caitlyn H. Point of Sale Administrator Museums and Institutions ### "An Incredible System with an Incredible Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 I have worked with over 7 ticketing point-of-sale systems over the last 18 years and have consistently been floored by the attentiveness and care given by the Ticketure customer success, support and implementation teams. Our up- time has been unmatched, fixes to bugs get addressed and rolled out in a very reasonable amount of time. And, again, the honesty with which the team approaches the product and the organization working with them is something I have never seen before and it really speaks to the integrity of the Ticketure Team and their belief in the product. Pros A flexible and adaptable, top tier system with the most honest, engaging and available support teams I have ever worked with. Cons This is something that is a pro in certain situations and a fairly light con in other situations- sometimes there are so many options and updates it is hard to keep up! Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) We were using a different company for ticketing, and they aren't even on the list! Would take days to weeks to get anything fixed and we needed a lot of fixes, would go down consistently, couldn't support public events or variable/day-part pricing, updates would happen every few years and when they would the entire system could go down for an extended period of time. Alternatives considered [Gateway Ticketing](https://www.capterra.com/p/9324/Galaxy/) [Vivaticket](https://www.capterra.com/p/219812/Vivaticket/) [accesso ShoWare](https://www.capterra.com/p/9352/accesso-ShoWare/) [Tessitura](https://www.capterra.com/p/111612/Tessitura-Software/) [Acme Point of Sale](https://www.capterra.com/p/15446/Acme-Point-of-Sale/) Reasons for choosing Ticketure We had a large team from multiple different departments sit in on ticketing demos and used rank-choice voting on each system. Ticketure was the only one that didn't have any negative marks against the criteria we were looking for. The consistent updates, being on a non-local server, the customizability, stability and criteria we were looking for were the strongest with Ticketure. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2026 Hi Caitlyn—Thank you for such a detailed review! With 18+ years of experience across 7 different platforms, your feedback is a huge testament to what we’re building. It is incredibly rewarding to know Ticketure stood out during your team’s rigorous rank-choice selection process. We take immense pride in the 'honesty and integrity' you mentioned; we truly view ourselves as an extension of your organization. We’re also thrilled our uptime and stability have provided the 'unmatched' experience your operations require. It makes all our lives better with solid system stability. Regarding the 'light con' around consuming all the cool new stuff we are releasing—we hear you! While we love innovating quickly, we recognize the pace of updates can be a lot to manage. We are working on better ways to streamline our communication so you can stay up-to-speed as requests start moving through our development process. Thank you for your trust and for being such a fantastic partner over the years! MM Michelle M. Guest Services Director Museums and Institutions ### "Guest Services Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 My overall experience has been great. I started off as a backup to the primary event builder, and now I'm in that seat. I'm still learning but enjoying the ride. Pros The support I get from the Ticketure team is unmatched. They are very considerate of others' time and very attentive to any inquiry, no matter how big or small. Aside from being user-friendly for guests and the team, this system opened up many opportunities for everyone to benefit from. Cons There aren't any dislikes for Ticketure. Whenever a concept is unavailable, they submit a new feature request, providing hope for the future. Considering what we used before Ticketure, I have no complaints. Switched from [accesso Siriusware](https://www.capterra.com/p/233603/accesso-Siriusware/) For what I use it for, the capabilities were limited. For example, Members could not access all of their benefits without calling us to reserve. Resending orders was not accessible to every user. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2026 Michelle, thank you so much for the wonderful review! We take a lot of pride in being attentive and responsive to our partners, so hearing that our support feels 'unmatched' is the best compliment we could receive. We’re excited that Ticketure is opening up new opportunities for you, and please keep those feature requests coming! We value every piece of feedback from our partners and are currently working to improve visibility for our partners as their ideas/requests move through our development process. It’s a pleasure to be on this journey with you. The Ticketure Team AU Anonymous User manager Museums and Institutions ### "Poor product" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 21, 2024 There are numerous options for event ticketing. I would suggest staying away from Ticketure. I sure wish we had. Pros No great features vs competition. We can't list anything we liked. Cons Late in payments. Treated our money as theirs. No way to reach abandoned carts. Extremely low conversion rates. Extremely high failed purchases. They lied overr and over to us. They tried to charge us for equipment never received. When asked for proof of shipping they refused to provide. Switched from [Resova](https://www.capterra.com/p/276369/Resova/) I thought they would be a better option. I was extremely wrong and was very happy when we switched back. Our sales immediately bounced back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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