# VEED Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is VEED the right Video Editing solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/193780/VEED/reviews/ --- VEED 3.2 (62) [View alternatives](https://www.capterra.com/p/193780/VEED/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of VEED Ease of use 3.5 Customer Service 3.3 ## Pros and Cons in Reviews PG Patricia G Customer Service LeadHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “Visual communication is effective with the guests as a Customer Service Lead.“ February 28, 2026 zB zuberi B Data entry clerkInformation Services, Self-employedUsed the software for: 6-12 months. “I don't like how you can only create 2 ai talking avatar videos a month on the £19 a month plan. And I didn't like how you only get 500 credits for £19 plus one video can easily take up half of those“ June 24, 2026 Sarah J PresidentMental Health Care, Self-employedUsed the software for: 1-2 years. “Voice recording is functional and easy to use.“ May 28, 2026 Sarah J PresidentMental Health Care, Self-employedUsed the software for: 1-2 years. “Refund refused despite evidence the renewal notice was never opened.“ May 28, 2026 FO Feraud O OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “The ease of use and web based platform make it easy to access from any computer. If we need to do quick edits then this is what we use.“ July 20, 2025 JM John M OwnerEnvironmental Services, Self-employedUsed the software for: Less than 6 months. “Nothing more to say about that. And one of the most frustrating parts of using their platform, was that the system would change things that you've finished and revert them back to previous versions without warning or the ability to recover your lost work.“ April 2, 2025 FO Feraud O OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “For the price it great to have for quick video edits.“ July 20, 2025 CC Conrad C ChiefMedia Production, Self-employedUsed the software for: Less than 6 months. “Apparently, downloading anything voids their 14-day refund policy, even if you haven’t used any of your editing minutes.“ June 25, 2025 ## Showing most helpful reviews Showing 1-25 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Saleem B. Training and Development Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Useful for creating Training Videos" December 10, 2025 4.0 Veed has enabled our organisation to tailor content which we upload our E-Learning platform which assists Auditory and Visual learners. Pros Veed has allowed us to create videos and pre-recorded presentations, with features like adding audio/voiceovers into videos, Text to speech and subtitles. Cons The Elements are limited, and projects cannot be split into parts. For eg a course of five modules, the project cannot be split into these modules. Five separate projects must be created. Review Source Response from VEED December 12, 2025 Thanks for taking the time to share your feedback, we're very happy to hear that it's been useful for your e-learning platform. FO Feraud O. Owner Marketing and Advertising Used the software for: 1-2 years ### "A good middle ground for editing videos" July 20, 2025 4.0 For the price it great to have for quick video edits. It bridges the gap between using canva and using premier pro / after effects. Pros The ease of use and web based platform make it easy to access from any computer. If we need to do quick edits then this is what we use. Cons Becuase it is web based however there can be performance issue. Would love to see a system version of it that uses the power of your hardware. Alternatives considered [Final Cut Pro](https://www.capterra.com/p/233399/Final-Cut-Pro/) Reason for choosing VEED Wanted something a bit cheaper that can use quick templates to make videos and reels for social media. Review Source zB zuberi B. Data entry clerk Information Services Used the software for: 6-12 months ### "Good tools but price needs improving " June 24, 2026 2.0 It's a good tool but not great value for money. I have been seeking alternatives and didn't even use the video avatar I created because could only afford lowest plan and needed at least 7 videos. If they fix the credits per subscription will consider them In the future. Pros Ai avatar videos and the lyrics video creator are the best features customer support is good and they have many features. Cons I don't like how you can only create 2 ai talking avatar videos a month on the £19 a month plan. And I didn't like how you only get 500 credits for £19 plus one video can easily take up half of those Switched from [invideo](https://www.capterra.com/p/180680/InVideo/) I started a new business and needed a talking avatar Review Source VR Verified Reviewer President Mental Health Care Used the software for: 1-2 years ### "$348 Auto-Renewal, Account Cancelled 8 Days Later, No Refund" May 28, 2026 1.0 I would not recommend VEED to any small business owner. The product works adequately but the billing model relies on customers forgetting annual subscriptions. When I raised a legitimate dispute I was stonewalled, given inaccurate evidence, and ultimately left with no refund and no access to the service I paid for. A PayPal dispute and Financial Ombudsman complaint are now in progress. Pros Voice recording is functional and easy to use. Interface is clean and straightforward to navigate. Cons Pros: Voice recording feature is functional and easy to use. Cons: Billing practices and customer support are deeply problematic. Charged $348 for an auto-renewal, account cancelled 8 days later with no access to the service paid for. Refund refused despite evidence the renewal notice was never opened. Support ignored two explicit escalation requests and made refund offers that were never processed. Review Source PG Patricia G. Customer Service Lead Hospitality Used the software for: 2+ years ### "The visual display of our hotel facilities." February 28, 2026 5.0 Visual communication is effective with the guests as a Customer Service Lead. I am using it to make quick property tours and frequently asked video clips. It is very friendly to the novice, but usage of large files is buggy. Pros The convenience in creation of videos is amazing and the user-friendly nature of the product enables our hospitality department to create interesting tours of our properties within a very short time without any prior knowledge. Cons Video editing at a more advanced level has an unexpectedly steep learning curve, and the customer service is entirely uncooperative when the system inevitably crashes in the process of a lengthy save and export. Review Source Yogesh J. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Anybody can do better than Veed.io" June 28, 2025 1.0 Veed is a shallow video editing software with limited good features that are only available to Pro users but the company lures you in with a Lite plan that only allows you access the AI features once. Leaving pricing aside, the tool is average at best. You can get many more features from competitors, which also offer ease of use and have AI features that are actually intelligent and are available at half the cost. Pros It's clean audio feature is good and UI is easy to understand. Overall the tool is intuitive and good for users looking for a simple video editing tool. Cons AI features are garbage, and it's video editing features are not clean enough. The tool will give you some initial kick but overall you will always feel like your videos are either coming in poor quality. VEED deceptively offers limited access to these features on lower-tier plans, making you believe they’re included—only to upsell you later. Their pricing strategy feels intentionally misleading, and the lack of a real refund policy means you’re stuck if you’re not satisfied. It’s a bait-and-switch setup. Switched from [Canva](https://www.capterra.com/p/168956/Canva/) Canva's subtitles feature is not good but now I will go back to Canva Review Source JG Jerry G. CEO Building Materials Used the software for: Less than 6 months ### "VEED Has no support!Do not waste valuable your time!" October 7, 2024 1.0 \-1, waste of time, impossible to get any help. Do not recommend wasting your time with this company!! Pros I liked the program until I hadf an issue logging in, impossible to get anny help at all. Cons Do not waste your time, no support or cusomer service, they do noit answer questions and basically ignor any problems you have. I was satisified with the program until I ran into an issue and there AI responses are a mess and noi help. After 5 frustrating days of trying to get help, I canceled. Forget calling the numvber on the billing, it is busy 24/7. Alternatives considered [Promo.com](https://www.capterra.com/p/223748/Promocom/) Reason for choosing VEED Big mistake, we switched to Promo, they have support and you can get problems resolved, not waiting days with no response! Review Source MM Mike M. Owner Hospitality Used the software for: 1-2 years ### "Terrible Software Unable to Create Video Too Many Glitches" January 8, 2024 1.0 If I could give a negative score I would, but I can't. The worst part is I have reached out to support several times and nothing has ever been resolved. They won't even give me a refund even though I am not able to use the software. Pros Nothing as I have not been able to create a video with this platform for the past 4 months due to the number of glitches. Cons The fact is I paid for a service and was not able to use it due to the countless glitches and the non-responsive support staff. Many features, but can't use them because the software is too slow? Switched from [Animoto](https://www.capterra.com/p/158773/Animoto/)[PosterMyWall](https://www.capterra.com/p/189429/PosterMyWall/)[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) My first encounter with Veed was a good one. Then they started to add all these features which were great, but obviously something went wonky as I can no longer generate a video, pathetic. Review Source SK Serdar K. Social Media Manager Marketing and Advertising Used the software for: 6-12 months ### "Got Fooled by Veed.io" October 25, 2022 1.0 Veed.io organized a referral campaign claiming that they will reward users 1 month PRO plan for every new user they invite to the platform. I'm working in a video production company and I invited more than 10 people and spent hours onboarding my colleagues one by one. I made them disable ad-blockers before clicking my referral link, made them upload a footage, edit it and then export. I was literally like a on-field support team for Veed the whole day. However, Veed returned the favour by not rewarding my well-deserved PRO plan of one year claiming that they can not track how many people registered through my referral link. I even contacted their customer service and told them I could give a list of people who registered through my referral link but they chose not to help. So Veed used people like me for free marketing. And they succeeded. Pros Video editing, live stream recording, subtitling. Cons Veed's customer service is not really helpful when you need it. Alternatives considered [Kapwing](https://www.capterra.com/p/180041/Kapwing/) Reason for choosing VEED Veed has great features in terms of video editing and subtitling but their customer support is not really helpful. Kapwing looks like a better option after my experience with Veed. Review Source JM John M. Owner Environmental Services Used the software for: Less than 6 months ### "Absolutely do not use VEED!" April 2, 2025 1.0 Absolutely do not use VEED! There are so many bugs and errors in their software, you'll spend most of your time pulling your hair out! VEED is probably one of the worst editing softwares I've ever used, and way over priced for what they offer. Any time I had issues with the platform, I'd reach out to support and their answer was always the same; "We checked with the developer and there's nothing they can do about it." Well then why are you charging people money to use your crappy platform?!? The AI parts of VEED are awful, the eye correct changes your eye colour and makes you look like some sort of mutant. The "remove background" tool is a joke. Nothing more to say about that. And one of the most frustrating parts of using their platform, was that the system would change things that you've finished and revert them back to previous versions without warning or the ability to recover your lost work. So, you'll waste ridiculous amounts of time replicating work you've already done. It was absolutely maddening! I've moved over to CapCut, which I wish I had been using all along. They're system is far more intuitive, compatible with my projects, and is about 1/3 the cost of VEED. Pros There really aren't any good things to say about this platform. CapCut is far better and much more affordable. Cons Too Expensive Massive Glitches Losing Saved Work AI is flawed. Review Source NB Neivh B. n/a Design Used the software for: Less than 6 months ### "Great software when its not buggy" June 22, 2022 3.0 I love it, but also get frustrated with it! If it was more stable I honestly couldn't fault it. Pros I like that I can film, edit and subtitle all in one program instead of the multiple programs I was using previously. You have the ability to clean your audio, add transitions, additional media, stickers, etc so it has alot of options for editing purposes. When the software is working well without bugs its a great asset. Cons It feels buggy at times. I film a video and it just never uploads even if you leave it overnight and its only 60 seconds long. If it does upload sometimes when you search for it in the future it just no longer exists which results in needing to film again. Subtitles are buggy, can take hours to upload subtitles for a short video (if it actually works) but other videos of the same length is almost instant. No room for mistakes, if I accidentally delete a part of my video it cannot be recovered, confirmed by fiverr team. Review Source JM Jacob M. Loan Officer Financial Services Used the software for: Less than 6 months ### "Move onto the next one. BEWARE. They make it impossible to leave a review in the first place.. " December 1, 2022 1.0 Everything was fine until I download and my audio, video, everything was moved around...... Your company also makes it impossible to leave a review. The waste time I put into video editing software I can\`t get back. Make your stuff quality or just invest more and sell for higher price. Finished product of your company is currently garbage. Pros Everything worked fine until you download. Cons Once you download everything gets scrambled... Review Source FM François M. Auto-entrepreneur Internet Used the software for: 1-2 years ### "Veed : créer des vidéos pro en un clic" December 31, 2022 5.0 Veed me permets de créer des vidéos personnalisées pour mes réseaux sociaux. Avec Veed, mes vidéos n’ont plus de limites.Grâce à ses fonctionnalités gratuites, je Réalise jusqu’à 10 minutes de vidéo- 2 heures de sous-titres gratuits- Une qualité vidéo de 720p. Pour un plan gratuit c'est plus qu'intéressant Pros Veed est un super logiciel. Étant créateur de contenu il m'aide beaucoup. Avec Veed, je crées facilement des vidéos en un seul clic ! C'est un logiciel qui me permet également de traduire mes vidéos et surtout, j'ajoute des sous-titres qui sont personnalisés. Cons Pas d'inconvénients jusque là. Ce logiciel m'aide énormément en tant que créateur de contenu vidéo Review Source AB Arnaud B. Co-Founder Computer Software Used the software for: Less than 6 months ### "A great online video-editing software for SMBs" November 19, 2023 4.0 Overall, Veed is an amazing video editing software but it can be slow a times. However, I believe this will be fixed by the product team, especially since they raised some funding. Pros What I like the most about Veed was how you can repurpose 1 video into different formats like shorts for youtube or 1:1 videos for LinkedIn. They're really good at this. Cons For long videos above 10 minutes, the software if very slow even if you have a strong computer and a good connection. That is as of now, the biggest problem I had so far. Otherwise, other things are flawless. Review Source GL Giulia L. owner Translation and Localization Used the software for: 1-2 years ### "can't change automatic payment method" January 7, 2022 3.0 Meanwhile, other software is getting better, VEED is not. Furthermore, without notice in advance, VEED took the money from the customer's credit card. It's really disgusting. Pros easy to use at the beginning, but one has to waste a lot of time to adjust the subtitle and translate by oneself. Cons non-translate the subtitles even this function has been advertised. One has to spend a lot of time editing the subtitles. Review Source SG Simon G. EFL Teacher E-Learning Used the software for: 6-12 months ### "Great Customer Support" June 21, 2022 4.0 Pros Paolo is very patient with technophobes like me who keep making mistakes. He'll walk you through the steps you need to take to create your video, and he cut and edited mine for me when I was having problems that would otherwise have made me give up. Top man. Cons I think you should have a screenshare option where you can show Customer Support the problems you are having in real time. A record screen doesn't have the immediacy of a screen share. Review Source AW Alan W. Content Marketer Computer Software Used the software for: 1-2 years ### "Professional video editing" February 23, 2021 5.0 Pros No learning curve, doesn't hog your laptop's processor like most video editing software, really quick to put high-quality videos together Cons Would be good to have a library of uploaded clips (not just complete videos) so I don't have to keep these saved to my drive Review Source SE Sia E. Owner Writing and Editing Used the software for: 1-2 years ### "They ruined it - useless now" June 9, 2022 1.0 Pros Used to be a great system but not anymore Cons They recently did an 'upgrade' that literally removed all of the positive UX. All of the critical actions are hidden or hard to find, it is really buggy, and after being a paying customer for over a year, I have now left. They should fire their programmer - they managed to take a great system and make it completely unusable. Review Source kV koen V. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use" September 29, 2020 5.0 super easy to use, definitely recommend it to any non professionals editor who is looking for something easy and budget friendly. Pros For months I have been looking or an easy-to-use editing tool without high costs. When I discovered veed I was very pleased. The features are great even for the nonpayment version and super easy to use for a non-editing start like me Cons the only thing about this tool I don't like is the lack of transitions. So if you cut out a certain part it doesn't transition nicely in to the next part Review Source CH Carsten H. Director Furniture Used the software for: Less than 6 months ### "Fantastic Support Experience" October 17, 2019 5.0 Rotating / editing / adding logos to pre-existing video content Pros What separates it, to my mind is the fantastic, responsive support desk. No messing about with 1st, 2nd and 3rd level support to battle through / waste time on - straight through to a knowledgeable person. Quick timely responses. Ace! Cons Nothing - it doesn't do everything but for the money it is absolutely fine. Review Source AP Ant P. Instructional designer E-Learning Used the software for: I used a free trial ### "Excellent product" April 13, 2020 4.0 Pros Really simple tool, no frills, easy to get started - amazing value for money and their customer support is incredible. Cons Has a few bugs, a few missing features - but am hoping they all get ironed out soon. Review Source CC Conrad C. Chief Media Production Used the software for: Less than 6 months ### "Promise one thing and get another..." June 25, 2025 1.0 Terrible experience. I subscribed thinking the product would fit my needs, but it didn’t. I only downloaded one file—just once—and they refused to issue a refund because of that. Apparently, downloading anything voids their 14-day refund policy, even if you haven’t used any of your editing minutes. I reached out and all I got was a copy-paste reply quoting their terms. Customer support was slow, unhelpful, and clearly more interested in hiding behind policy than actually helping users. €21 wasted for a tool I won’t ever use again. Shameless practice. I’ve asked for my account to be deleted. I’m done with this platform. Avoid it. Pros Though it was better than it actually is. Terrible experience. I subscribed thinking the product would fit my needs, but it didn’t. Review Source EB Eric B. Managing Member Accounting Used the software for: 6-12 months ### "Buyer beware- stay away" February 13, 2025 1.0 Terrible. They might be a scam. We were able to create something similar in ~10 hours of data engineering time Pros They made it seem cool in the demo but actual results were much different Cons The voice was robotic and not able to be used. They also kept charging our credit card after we cancelled. Buyer beware. Review Source Response from VEED February 19, 2025 We're sorry to hear that your experience with VEED didn't meet your expectations. We take concerns about voice quality and billing very seriously. Our team is continuously working to improve our AI voice features, and we want to ensure that any billing issues, including those related to cancellations, are promptly resolved. If you are still experiences problems, please email us at hello@veed.io with your account details so we can investigate this further and work towards a solution. Your feedback is important to us, and we’re committed to making improvements. KS Kirstie S. MD E-Learning Used the software for: Less than 6 months ### "Could Be Great, But the Buffering Makes It Unusable" August 14, 2025 2.0 Veed has some good video editing features in the paid version, (although you need the top level for most features) but it has constant buffering and lag issues. At times, it's completely unusable because of the delays. Editing becomes frustrating and extremely time consuming instead of seamless. If the performance issues were fixed, it could be a great tool, but as it stands, I don’t recommend it. Canva Pro is much more user friendly and now with it's AI tools you can also add the subtitles, filters, audio etc. and it works without any buffering issues! Pros Veed has some good video editing features (although you need the top level for most features) particularly their AI subtitle tool. Cons The constant buffering and lag issues. At times, it's completely unusable because of the delays. Editing becomes frustrating and extremely time consuming instead of seamless. Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/) Reason for choosing VEED Seemed like it would be a one stop solution Review Source JK Junseok K. Manager Education Management Used the software for: 1-2 years ### "Best Tool for newbie editors" September 26, 2024 4.0 I would definitely use this software for free if it is for a short video for youtube upload, school assignments, or for fun. If you are expecting a professional outcome, you might want to subscribe their plan. Pros Easy to use, they have a lot of menus, perks, and effects to easily put it into your video. Various choices to enhance your video. Cons Although they have a lot lot lot effects and musics to use for free, you still have to pay for a plan in order to use more better quality options. Review Source Similar Products Featured ## Related categories [Video Editing](https://www.capterra.com/video-editing-software/)[Video Making](https://www.capterra.com/video-making-software/)[Video Management](https://www.capterra.com/video-management-software/)