--- title: "Citywide Permitting Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Citywide Permitting Software - reviews, pricing plans, popular comparisons to other License Management products and more." source_url: "https://www.capterra.com/p/193853/Permits/" page_type: "product" language: "en" --- # Citywide Permitting Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Citywide Permitting ## What is Citywide Permitting? Citywide Licensing, a key component of the Citywide Permitting suite, provides municipalities with a flexible, digital platform to issue, track, and manage an unlimited range of license types—from short-term rentals and food trucks to dog and business licenses. By moving the entire process online, staff can eliminate manual data entry and spreadsheets, utilizing automated workflows to route applications for review and trigger renewal reminders. Applicants benefit from a self-serve portal where they can submit documents, pay fees, and receive real-time status updates. This centralized approach not only improves administrative efficiency and transparency but also ensures consistent compliance with local bylaws through seamless integration with inspections and enforcement tools. ## What is Citywide Permitting used for? [Code Enforcement](https://www.capterra.com/code-enforcement-software/)[Government](https://www.capterra.com/government-software/)[Permit](https://www.capterra.com/permit-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Citywide Permitting?[Manage this product listing](https://www.g2.com/products/citywide-permitting/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Citywide Permitting 0.0 VS. [4.3 (9)](https://www.capterra.com/p/129172/CivicPlus/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (9) Value For Money 0.0 (0) Value For Money 4.3 (8) Customer Service 0.0 (0) Customer Service 4.3 (9) ## Citywide Permitting alternatives [4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.9 (80)](https://www.capterra.com/p/201678/Permitting-and-Licensing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/217144/Cloudpermit/#reviews) Starting price $6000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [CityView](https://www.capterra.com/p/129538/CityView-Modules/) [4.0 (7)](https://www.capterra.com/p/129538/CityView-Modules/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129538/CityView-Modules/) ## FAQs about Citywide Permitting Overview ### What company size and specific industries is Citywide Permitting built for? Citywide Permitting is designed for municipal building and planning teams in the public sector, especially local government agencies that handle permits, inspections, and citizen service requests. It is suited for city and county departments that need digital workflow tools, mobile inspections, and a public portal for applications and status tracking. Features and Usability ### What are the key features of Citywide Permitting? Citywide Permitting offers permit management and permit issuance, online applications and online payments, plus workflows for approval process control, automated routing, and workflow automation. It also includes inspection management, code enforcement, license tracking, document management, GIS integration, reporting and analytics, and role-based permissions. Getting Started and Support ### What training and onboarding options does Citywide Permitting offer? Citywide Permitting provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation provides written reference material, and videos support self-paced review. Getting Started and Support ### What customer support options does Citywide Permitting offer? Citywide Permitting provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support topics, user experience with these channels cannot be assessed here, but the listed options give customers multiple ways to seek help and find information. ## Features AI summary Based on 125 License Management reviews Capterra data shows that buyers of permit software rank the following features as their top priorities: - **Approval Process Control** (**71%** of reviewers rated this feature as critical) - **Status Tracking** (**62%**) - **Inspection Management** (**70%**) Citywide Permitting supports all three of the features reviewers value most: **Approval Process Control**, **Status Tracking**, and **Inspection Management**. Together, these capabilities help businesses manage permit workflows more efficiently, monitor application progress in real time, and coordinate inspections with greater consistency, allowing teams to keep approvals moving and maintain better oversight across the permitting process. Access Controls/Permissions Define levels of authorization for access to specific files or systems Acquisition Management Manage asset purchase and monitor associated expenditures. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Ad hoc Reporting Generate one-off reports that meet information requirements Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Citywide Permitting 104 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Acquisition Management: Manage asset purchase and monitor associated expenditures. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Building Permits: Permit issued by the local government before constructing a new building or remodeling an existing one - Business License: Approval issued by the government that allows individuals or companies to start a business - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Categorization/Grouping: Organize and group data or items based on various criteria - Certification Management: Track and ensure employees obtain necessary skill sets/certifications - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Code Enforcement: Ensure all properties are adhering to government and legal codes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Portal: A website or login for customers to access information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Expiry Notifications: Notifications sent to users when a task/license is about to expire - Fee Management: Track collected or paid charges for services performed or access granted - Field Mapping: Use GPS mapping to draw field boundaries, mark points, measure acreage, and calculate distances - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Government: Intended to be used by governmental agencies - For Municipal Offices: Software specialized for municipal offices and agencies - Forms Management: Store, manage and track all forms in a centralized location - Geographic Maps: Visualize locations on a map - GIS Integration: Integration with geographic information systems - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Costing: Calculate total itemized costs, including initial costs and any changes - Land Asset Management: Manage the development, use, value, and ownership of land and its resources - License Inventory: Manage license files and packages purchased in a centralized repository - License Issuance: Issuance of valid licenses to initiate projects or tasks - License Tracking: Maintains a history of customer licenses - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Applications: Ability to fill out and submit application forms on the web - Online Payments: Accept and process online payment transactions - Parking Permits: Permit that allows users to park their vehicles on a campus legally - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Permit Issuance: Issuance of valid permits to initiate projects or tasks - Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries - Planning & Zoning: Scheme and regulate the construction, modification, or use of land - Portable License: Cross platform license management - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.