# Narrators Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Narrators the right Influencer Marketing solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/193864/Narrators/reviews --- Narrators 4.1 (8) [View alternatives](https://www.capterra.com/p/193864/Narrators/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Narrators Ease of use 3.9 Customer Service 3.8 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EH Erfan H. Head of Fabric Solutions category & Digital Home Care Consumer Goods Used the software for: 6-12 months ### "Rinso Indonesia" October 15, 2019 4.0 Overall good performance and delivers as per pitch. Happy to consider again when need comes. Pros \- professional account team with seamless process from briefing, recruiting KOL, managing KOL, and tracking performance and reporting. - ease of use for dashboard: easy to review post, approve/reject, download KOL output, track progress. Cons \- nothing wrong with the software. in term of service, can have a better longer-term relationship building by following up with recommendation for way forward and what can we do better next time Review Source GN Gautam N. Marketing Manager Consumer Goods Used the software for: 6-12 months ### "Good experience" April 28, 2020 5.0 Good experience on our campaigns with set benchmarks being met on reach & engagement. The team stretched further to ensure we get the right set of influencers for our campaign despite the selection criteria not being very easy. Pros Robust and timely updates. Ability to record iterations making communication straightforward. Cons Nothing in particular that was not liked Reason for choosing Narrators Good SG representation of Influencers Accountable servicing team Review Source KF Karla F. Senior Marketing Executive Consumer Goods Used the software for: 2+ years ### "Feedback " October 22, 2019 3.0 Pros Experienced in micro-influencers campaign Cons Customer service and lead time of the project can be improved Review Source JM Jackie M. Brand Manager Consumer Goods Used the software for: 6-12 months ### "Great software for real-time influencer marketing " October 15, 2019 5.0 Good because it's very user-friendly. Pros Easy to use. Smooth and seamless experience. Enables us to implement and track our influencer marketing campaigns with ease. Cons No issues based on what I can recall. Good experience overall. Review Source VR Verified Reviewer Art Director Marketing and Advertising Used the software for: Less than 6 months ### "Review" October 10, 2019 5.0 so far i feel comfortable using narrators Pros Its makes easier to select and control KOL Cons user interface and User experience are not there yet Reason for choosing Narrators mandatory by my client Review Source SZ Samantha Z. Marketing Executive Consumer Goods Used the software for: 1-2 years ### "Ease of working" October 16, 2019 3.0 Pros I like how we're able to communicate with the influencers through the site by commenting. And the service by Narrators in terms of selection of influencers and communication is very fast Cons Sometimes influencers do not get back to us and we have to get the servicing person from Narrators to contact them directly. Review Source PC Pluem C. Marketing Manager Retail Used the software for: 6-12 months ### "Good concept, a big gap in execution" October 15, 2019 3.0 Poor customer service. Did not address concerns or feedback professionally. Pros The concept of enabling marketer or business owner to execute the campaign with KOLs Cons The pool of KOLs are fake, most of the accounts are newly set up. no real users engagement Review Source PS Papada S. Ecommerce Manager Consumer Goods Used the software for: Less than 6 months ### "The platform is simple and easy to use" October 22, 2019 5.0 The working team is nice and very collaborative Pros The friendliness of the interface is easy to understand even for new users Cons The numbers of KOL is still very micro, so the choice is very limited for specific projects Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.