# Torsion Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Torsion Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/193871/Torsion

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# 

 Torsion Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Torsion

## What is Torsion?

Torsion delivers powerful visibility and control of ‘who has access to what’ in Microsoft 365. Torsion seamlessly empowers data owners to take responsibility for their own data, because they understand their data best. Its 360-degree visibility and round-the-clock audit trail effortlessly satisfies compliance. And its intelligent automation eliminates inappropriate permissions throughout your data at massive scale, in real time, on auto-pilot.

## What is Torsion used for?

[Business Continuity](https://www.capterra.com/business-continuity-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Data Governance](https://www.capterra.com/data-governance-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Torsion

5.0 (3)

VS.

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.6 (414)

Value For Money

5.0 (3)

Value For Money

4.5 (343)

Customer Service

5.0 (3)

Customer Service

4.6 (382)

## Torsion alternatives

Highest Rated

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Torsion

Overview

### What company size and specific industries is Torsion built for?

Torsion is designed for businesses of any size that share files and folders through Microsoft 365 collaboration tools, including SharePoint, OneDrive, and Microsoft Teams. It is not limited to a specific industry and fits organizations that rely on these Microsoft services for document sharing and teamwork.

Features and Usability

### What are the key features of Torsion?

Torsion offers access controls and role-based permissions for governing user access, along with audit trail and monitoring features for tracking activity. It also includes deletion management, document management, policy management, and process management to support controlled handling of records and internal workflows.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Torsion offer?

Torsion provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for users reviewing steps at their own pace.

Getting Started and Support

### What customer support options does Torsion offer?

Torsion provides 24/7 live rep support and chat. With no reviewer feedback on support topics available, no user experience patterns can be confirmed for response speed, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Document Management

Store, manage, and track all electronic documents in a centralized location

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Policy Management

Create, manage, and track policies and procedures within an organization

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Torsion 6 features

Define levels of authorization for access to specific files or systems

A record of all activities within the system, including user access, changes made, etc.

Store, manage, and track all electronic documents in a centralized location

Observe and track the demand, usage, progress or quality of a system, product, or user

Create, manage, and track policies and procedures within an organization

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Get Advice

We can help you find the software with the features you need.

Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

### Starting price

Free trial available

Value for money

5.0 (3)

5.0

Based on 3 reviews

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NC

Nigel C.

CITO

Information Technology and Services

### "Who is sharing what with whom? I now know!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2020

Engaging with Torsion during the set-up was easy. We were taken through each stage of implementation in a simple and structured way. Each stage building on the next. The Torsion team spent time explaining some of the more difficult concepts and terminology allowing us to apply rules to our business and users.

Pros

The lightbulb moment for me was when i could see a report telling me how many files were shared externally. Following on from this being able drill down to get the detail easily and quickly without using IT resources . This is an invaluable tool for us in managing our ISO27001 system.

Cons

It takes a little while to understand some of terminology used and to get your head around some of the concepts. Well worth spending time on so you can get the most out of the solution.

Reasons for choosing Torsion

Other solution addressed some of the issues but required more time from our IT Team. Torsion is a user/Business focused solution not a IT focused,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Antoine B.

president

Computer Software

### "Must have software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2020

PErfect. My system is always clean

Pros

Easy to use and provides user's responsability over RGPD

Cons

Probably too much details for a single non experienced user

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LF

Lee F.

Global Head of Solutions

Information Technology and Services

### "The power of Insight into who has access to what and why puts Torsion ahead of the game "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2020

Fantastic product, great leadership, support from Torsion has been outstanding and having had many conversation with senior leaders at our clients and having the \[SENSITIVE CONTENT HIDDEN\] from Torsion represent and walk a client through the journey has been outstanding. Clients love it

Pros

The immediate visibility into who has access to information and more importantly why, prior to Torsion, finding out who has access was a lengthy process, now it is simple and native in the Microsoft ecosystem. Simply click "See who has access" and from there quickly control who "Should" have access. Removing the requirement to request reporting from IT made our day to day information governance processes quick and efficient. If asked to prove who has access, we can now quickly demonstrate and tell the reason why they have access.

Cons

Hard to find an area we did not like, the process for implementation is well thought through and the delivery methodology ticks all of the right boxes, you need to plan effectively and understand information governance is not something you simply install, it is a process and has to be worked through appropriately

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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