--- title: "Mindstamp Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Mindstamp the right Video Marketing solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/194012/Mindstamp/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Mindstamp 4.9 (39) [View alternatives](https://www.capterra.com/p/194012/Mindstamp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Mindstamp Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews TF Tara F Program DirectorE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “The customer support at Mindstamp is top notch. “ August 28, 2026 Swapnil B Data AnalystTextiles, 2 - 10 employeesUsed the software for: Less than 6 months. “Additionally, Mindstamp integrates seamlessly with popular video hosting services, making it simple to upload my creations to the web.“ February 18, 2023 SH Shawn H DesignerDesign, 11 - 50 employeesUsed the software for: 1-2 years. “It's probably my favorite tool for creating e-learning content.“ November 16, 2023 DC Dino C Managing PartnerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “Always easy to work with support team, if any minor glitches have been experienced, the support team has resolved in less than 8 hours.“ June 19, 2024 ## Showing most helpful reviews Showing 1-25 of 39 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Owner Used the software for: 3-5 years ### "Best survey software out there" October 6, 2026 5.0 It’s been a great experience. I e been using mindstamp for several years and they keep improving it regularly. Pros It’s works really well but most importantly when I need help their team has always helped me in a very timely manor. Cons It’s a little pricey but it’s worth it. If you need an interactive video tool don’t look anywhere else. Switched from [Wistia](https://www.capterra.com/p/82313/Wistia/) Needed a better interactive video system Alternatives considered [Wistia](https://www.capterra.com/p/82313/Wistia/) Reasons for choosing Mindstamp It does all the things I need it to. Webhooks for tracking views was really important Review Source Program Director Used the software for: 3-5 years ### "Exceptional Customer Service" September 1, 2026 5.0 My experiences have been very positive over the last 3 years or more we have been utilizing Mindstamp's services. They are always quick to respond and happy to help or answer questions I may have. I highly recommend. Pros The customer support at Mindstamp is top notch. I am highly impressed by their exceptional response time to my inquiries requesting assistance. They have gone above and beyond helping resolve my issues and also occasionally updating the application with suggestions for improvement. In addition, once they provide the solution, they send a 'how to' video so I can make the adjustments on my own in the future. Cons There is nothing I have not liked about using Mindstamp - they have been extremely helpful over the years. Review Source Founder Used the software for: Less than 1 year ### "The most cost-effective and fuss-free solution for post-covid arts world" December 14, 2021 5.0 100% satisfied with the quick turnaround time, very responsive support, very intuitive interface, very customisable options, and very very affordable rates. I had thought that building something would cost me thousands of dollars, but it was really just a subscription basis and you could always revive it for another subscription period after as and when needed! Pros I LOVE the many highly customisable options for interactions, adding of content, and functions which are really fool-proof! Especially the Conditional logic that allows me to really choose and customise who sees what based on their previous choices. IT's PERFECT for creation of a digital interactive theatre experience and something that the Arts/Theatre world might wish to consider! Cons It's already as perfect as I could possibly imagine, but perhaps if there is any way for users to see others people's comments during the experience and could toggle on and off (though to be fair, it's a very Asian-market kind of preference) that would be fun too, cos users could watch the show and see how others think and interact at the same time to certain plot during the show. There's this greater sense of being part of a community and sharing your emotions, which could greatly enhance the sense of presence as if you are physically watching a show with a group of people. So it would benefit the performing arts/theatre audiences more to have that addition. Alternatives considered [Spott](https://www.capterra.com/p/200986/Spott/)[Touchcast](https://www.capterra.com/p/167370/TouchCast/) Reasons for choosing Mindstamp Generally a lot of the companies out there do not have a very transparent billing/pricing, or they do not really have a very user friendly showcase of what their various interactive options are. So Mindstamp stands out because I could easily look at their demonstration videos which were really user friendly to understand. So if they are able to make me, as a client, understand what they do so fuss free, I figured it would be easy to work with them for the user experience as well. If a company is not able to make me understand their work, then I have not much confidence that it'll be an easy process to get it out to the public in a user-friendly manner as well. Also there's discount for Vimeo Pro subscriber, so that's another perk! Review Source Swapnil B. Data Analyst Used the software for: Less than 1 year ### "Mindstamp: Unlocking Radical Possibilities in Interactive Video Experiences." February 20, 2023 5.0 Mindstamp is an incredible video solution that has transformed the way I view and create interactive video experiences. It’s easy to use and provides powerful tools to personalize and enhance my videos. Additionally, Mindstamp integrates seamlessly with popular video hosting services, making it simple to upload my creations to the web. All in all, I am fundamentally satisfied with how Mindstamp has completely revolutionized the way I create videos. Pros The thing I like most about this software is its ease of use and the fact that it integrates with the most popular video hosting services. It enables users to quickly enhance their videos by adding interactive elements such as polls, call to actions, customizable overlays, and more. This makes it easy for viewers to take action and convert easily. Cons We haven't found much to dislike about the software. Mindstamp is easy to use and very straightforward, making it simple to create interactive videos that really engage viewers. The only issue we've encountered is the fact that Mindstamp isn't compatible with all video hosting services, which could be an inconvenience for some users. Other than that, we haven't any complaints. Review Source student Used the software for: Less than 1 year ### ""Great platform for marketing "" March 7, 2023 4.0 They are outstanding! Quick responses, an INCREDIBLE price, and overall satisfaction with the programme and business. excellent clientele service. extremely helpful and receptive. This team, in my opinion, is doing something truly unique and values their customers greatly. Pros Mindstamp is simple to use and has all the features I needed at a reasonable price. A video can have hotspots, buttons, or other timestamps that viewers can click on to move to other material. I appreciate this because it gives you the impression that some of the solution is yours. I appreciate this because it gives you the impression that some of the solution is yours. Cons There were a few minor technical problems when configuring Mindstamp for our unique needs, but these were quickly and expertly resolved by the support team. Editing the searchable transcripts and adding additional flexibility to the series page are definitely what I should suggest. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing Mindstamp The help and simplicity of use. There are all the features you could possibly want! Review Source CEO Used the software for: Less than 1 year ### "A great plattaform to make interactive videos. With the greatest customer support." July 26, 2023 4.0 My experience is very positive in time of onboarding and time spent in learning how to use it. The results obtained are great. And again the support of the team is remarkable. Pros It´s a very easy to use and achieve very remarkable results. The integrations are very good. And the customer support is outstanding. Cons The possibilities and controls in the design aspect can be a little bit basic for people that use to work with Adobe products for instance. Alternatives considered [cinema8](https://www.capterra.com/p/181472/cinema8/)[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reasons for choosing Mindstamp I choose Mindstamp because their functionalities, price and convenient plans. And because the demo meeting with Tyler was great. Review Source Program Director Used the software for: Less than 1 year ### "Love Love Love Mindstamp" November 20, 2020 5.0 The best! After wading through so many interactive video platforms, trying to contact them, trying super un-user-friendly editors and getting frustrated, Mindstamp was a breath of fresh air- I literally felt like I could breath and complete my project in a reasonable time on a budget. There really isn’t any other platform that delivers the quality at their price, and I have looked! Pros Where do I begin? I love the simple straightforward editor- much more user friendly than any of the competition. I love the functionalities- does almost exactly what I envisioned my interactive video to do. I love the customer service. I get a real person right away, in fact, they reached out to me first and I always get a response same day. I also agree with other reviewers that my suggestions were considered -and implemented within a couple days! Wow you can’t get that service anywhere! I also love how easy and flexible it is to embed and share the videos on any website. Woohoo! Cons Hmmm, this is tough, all of the issues I thought there were have already been addressed by the programmers, I guess I wish I would have discovered them sooner! Switched from [Hihaho](https://www.capterra.com/p/163423/HiHaHo/) I tried a whole lot of platforms and none of them had everything I wanted- some had easy to use editors, but limited functions, some had great functions but horribly frustrating editors (Verse) and some were just too darn expensive! (Wirewax) thank you Mindstamp, I’m sold! Review Source Response from Mindstamp November 20, 2020 Dana, thank you so much for your kind review! It's been a pleasure supporting the School of Visual Philosophy and watching you utilize the Mindstamp platform. We look forward to serving you now and in the future! Thank you! User Experience Designer Used the software for: Less than 1 year ### "Mindstamp is a snap" May 3, 2023 5.0 Product experience is a snap. Easy to create, fun to use. The use cases are only limited by your imagination. Writing scripts with ChatGPT, creating video scenes with Synthesia, creating narration with 11ElevenLabs, creating branching self-directed learning scenarios with Mindstamp, and serving them in an Articulate Rise course hosted on Articulate Reach360 - snap - done! Faster to create real value using Mindstamp to bring it all together. Pros Ease and speed of creating valuable multidimensional experiences. Cons Give me time. I have not used it long enough to know of its true faults. Alternatives considered [CenarioVR](https://www.capterra.com/p/199408/CenarioVR/)[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[WIREWAX](https://www.capterra.com/p/160658/WIREWAX/) Reasons for choosing Mindstamp 3 points - Value to the end user, ROI for the organization, and ease of training. Review Source Engagement Analyst Used the software for: Less than 1 year ### "Game-changing for people with disabilities" May 6, 2021 4.0 Awesome, awesome, awesome. Great customer service. Super responsive and helpful. I think this team is doing something really special and they really value their customers. Pros I love the concept of video interaction software and see the potential for this to really benefit the deaf and hard of hearing communities. Being able to add captions, transcripts and other features really puts this ahead of its time. Cons I don't think the platform is 100% intuitive and requires a bit of training to use. But once you've got that down, it's fairly easy and even fun. I look forward to the new features and UX updates to the platform. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing Mindstamp The visual aspect is friendly for DHH community. Review Source Response from Mindstamp May 6, 2021 Michelle, thank you for your review! We are happy to work with you and the DHH to enhance learning and engagement. Samer B. Marketing Manager Used the software for: 3-5 years ### "Excellent Product for Marketing Teams" March 23, 2022 5.0 Excellent Product & Support! Pros We have been using Mindstamp for the last couple years for some of our marketing presentations and proposals which enabled us to really connect with our prospects. The tools allow you to track, analyze and stay on top of your marketing campaigns and performance metrics. Cons The software is definitely one you should consider. When it comes to "Cons", I would say that it fulfilled what we were looking for so we don't have much to say here. Review Source Response from Mindstamp March 23, 2022 Thank you Samer for your review! It's been a pleasure working with you and we look forward to continuing to support your interactive video campaigns. VP Marketing & Communications Used the software for: Less than 1 year ### "Amazing Interactive Video Platform" August 26, 2021 5.0 Outstanding team. Customer service, willingness to work with us, and flexibility and knowledge earn them an A+ rating. I wish I could find this kind of enthusiasm and quality customer service all the time with other businesses. Quick responses and always on top of things too! Pros The interactive video capabilities, flexibility, and ease of use. Cons At this time, I have no Cons to post about MindStamp. Review Source Response from Mindstamp August 26, 2021 Charlotte, thank you for the review and for being a Mindstamp customer! It's a pleasure to work with you. Operations Manager Used the software for: Less than 1 year ### "Great for making a CTA video " January 27, 2023 5.0 Pros It's easy to use and fun! I'm able to create engaging videos that help promote our business in a unique way. Cons I would like it if the videos could preview on Linkedin. Review Source Senior Research Associate Used the software for: Less than 1 year ### "We used Mindstamp to build interactive quizzes into some training video presentations." November 29, 2021 5.0 Mindstamp was easy to implement, and the company was very responsive when we had some minor compatibility issues. Pros Being able to add understanding checks and rapid feedback added a lot to the presentations, and greatly improved the quality of the training. Cons There were some browser and setting issues to work through, probably inevitable in this area. Review Source Response from Mindstamp November 29, 2021 Nathan, thank you so much for your review and for being a Mindstamp customer! We are happy to be a part of your success story. Co-founder Used the software for: Less than 1 year ### "Service champion! Amazing team!" January 16, 2025 5.0 Absolutely recommended! For me, the service makes a clear difference. You get an answer to every question or personal support from the team. Pros An absolutely amazing service! I've rarely experienced anything like it! I’m looking forward to further collaboration with the Mindstamp team! Cons There’s really nothing to complain about. They’re constantly working to improve and expand the features! I hope that some additional functions will be added over time – but I’m confident that Mindstamp will do everything to continue evolving and improving! Review Source Director Used the software for: Less than 1 year ### "Don't hesitate. An incredible experience all the way around." June 18, 2021 5.0 Switching to Mindstamp from another platform has been an excellent experience. The support has been incredible and the platform itself is simply the best we've used. You really have the ability to customize things the way you envision them and the software has been reliable and effortless. Pros First, the software itself is incredible. Everything runs smoothly and looks stunning. It's easy to use and has an intuitive feel. I've used several other interactive video softwares and everything just feels right. Secondly, the support is the best I've ever seen in a similar company. They're always willing to help whenever you have questions and the response time is fast. It sounds cheesy, but it feels almost as if you have a partner in your efforts with a team that genuinely wants you to succeed. They've even been responsive to feature requests and value your opinion for ideas to improve the software. After using other platforms and sampling ever more, Mindstamp is at the top of their game. Cons I literally cannot think of anything that we haven't liked so far. Switched from We originally began with Lightspeed VT, which is also an excellent platform, but we also wanted the ability to create the layout of our membership site. LSVT does what it does very well, but doesn't give you the option to really control how you want to present your product. In addition, LSVT works on a revenue share model of 20% which means that as your membership grows, so does your monthly cost... it was getting out of hand. We also tried Interactr, which promised a one time payment for unlimited use. It seemed like a cost efficient option, but the quality was exactly what you would expect with such a low cost option. The video quality was so low that it was quite embarrassing to present a product or video sales letter with it. Mindstamp has been excellent from the very beginning and has continued to improve far beyond our expectations. Review Source Response from Mindstamp November 29, 2021 Anthony, thank you very much for your review! We greatly appreciate you choosing Mindstamp and for your detailed, thoughtful feedback throughout the switchover process. We are proud to serve you and look forward to innovating in the future! Sales Manager Used the software for: 1-3 years ### "Great platform for training and sales outreach " August 24, 2021 5.0 By far one of the best customer experiences we have had to date. Very informative team and very helpful. Always willing to give us some more time to help us understand how we can do things easier. Pros This platform offers very detailed analytics on very valuable information that is so important in both the sales process as well as in training. Being able to easily insert videos and overlay messages that we want to portray without typing something up in a different forum is very nice. Additionally, throwing in the question and answer process really helps managers track things during onboarding, trainings, etc.. Cons Honestly, anything that ever came up was addressed extremely fast by the Mindstamp team. That’s all you can ever really ask for. Review Source Response from Mindstamp November 29, 2021 Alex, thank you so much for your review! We have greatly enjoyed becoming a part of your success story through interactive video. It's been a pleasure serving you and the team over the past 2 years and we are excited for what's coming next! James D. Operations Manager Used the software for: Less than 1 year ### "A perfect solution for our distance learning needs" January 22, 2021 5.0 Overall, the experience has been extremely positive. As I mentioned above, their customer service, flexibility, willingness to go the extra mile, and creative solutions to issues we encounter have not only made them a great partner, but they have also really helped our new product launch succeed. Pros The team at Mindstamp! They have been more helpful than I could possible articulate. We chose their platform to make our distance learning materials more interactive and engaging. Throughout the whole process with us, they have developed a custom solution for us that we can scale and deploy to all the districts that we work with. It goes without saying that this year has been a bit chaotic and yet at every turn, Mindstamp and been incredibly flexible in helping us adapt to new requests or needs. Their customer service is unparalleled and their willingness to be a good partner and work with us to create the best platform possible has helped our company succeed this year. Cons Can't think of anything - Every problem we have encountered, Mindstamp has worked with us to redevelop the platform so we no longer had that issue. They've been incredibly helpful and their custom solution has allowed us to fit our exact needs. Review Source Response from Mindstamp April 16, 2021 Thank you Jimmy for the fantastic review! We're pleased to work with you and looking forward to the future! Designer Used the software for: 1-3 years ### "Amazing E-Learning Tool!" November 22, 2023 5.0 It's probably my favorite tool for creating e-learning content. Pros Adds lots of interactive elements to videos, which is the main platform I work in. Cons I don't have any complaints yet. The Mindstamp team is great about listening to feedback. Reasons for choosing Mindstamp Rise is way to expensive. They are different tools. Can't add the same features to video. Review Source Interactive Experience Designer Used the software for: Less than 1 year ### "Easy & powerful" April 16, 2021 5.0 Pros There are very few options for creating an interactive video. Mindstamp offers a lot of options to add interactivity to any video you might have. We only grasped the possibilities with our first project but it allowed us to create the interactive experience we had in mind, in less than a month shooting included. The team was super helpful throughout the production to help us with what we wanted to do. Cons Nothing too bad. As a no-code guy I use powerful solutions that go super far into allowing you to control the thing you're building. All interactive video platforms can really improve on that aspect, allowing you more and more customization to build profound experiences. But remember it's still a new market and Mindstamp has a lot of options already. Alternatives considered [Kaltura](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)[Vudoo](https://www.capterra.com/p/208999/Vudoo/) Review Source Response from Mindstamp April 16, 2021 Thanks for your review, Josselin! It was a pleasure working with your team and we look forward to doing so in the future! Managing Partner Used the software for: 3-5 years ### "Innovative and reakthrough in delivering an engaging customer experience" June 25, 2024 5.0 Always easy to work with support team, if any minor glitches have been experienced, the support team has resolved in less than 8 hours. Pros Ease of use, minimal training and very powerful functionalities Cons No issues at all the program works flawlessly without a lot of additional programming Review Source Partner/Director of Matketing Used the software for: Less than 1 year ### "Excellent Interactive Video App" April 5, 2023 5.0 They team was great and very easy to work with. The pricing was very appropriate and the interactions and CTAs were exactly what I was looking for. Pros Setting up the interactions and CTAs was quick and easy. Great UI. \[sensitive content hidden\] personally walked me through everything I needed and was quick to answer any questions I had. Cons In a perfect world, the videos would be download-able but I understand why they're not. Review Source CEO Used the software for: Less than 1 year ### "The best platform out there for custom CTA buttons and other features" August 2, 2021 5.0 Super nice people, responsive and helpful to my questions. Pros I chose Mindstamp because of its custom CTA buttons, which are terrific. I could find no comparable feature on Vimeo, YouTube, or any other platform I considered. The buttons are beautiful, customizable, and appear (and disappear) where and when you want them. There are many other features for adding other elements to the videos, which I have not explored fully. The video library is very attractive, so visitors can see your whole library of videos. I have not yet implemented Hubspot integration, but look forward to doing so. Cons There is nothing not to like. The one feature I like would to see improved is increased customization of the video player. Switched from [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) CTA button functionality Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reasons for choosing Mindstamp Superior CTA buttons (see above) Review Source Response from Mindstamp November 29, 2021 Seth, thank you for your review! It's been an absolute pleasure innovating alongside you and the team - we love to see your success with interactive video. Here's to the future! Co-Founder Used the software for: Less than 1 year ### "Wow! So much easier to use and such fantastic support" November 11, 2021 5.0 Making interactive videos seemed super high tech! But mindstamp make it easy. I can see why people are so enthusiastic about this products ability to transform your user engagement. Pros It really is an amazing tool - it has so much power and flexibility. Yet it is remarkably easy to use. The interface was easy to get the hang of compared to other interactive video editors. Support was amazing - \[SENSITIVE CONTENT\] was so helpful. And the developer time super quick to respond. Cons Hard to pinpoint - perhaps the customization of different buttons but I found a workaround using PNGs instead. Reasons for choosing Mindstamp The support and ease of use. All the functions you could hope for are available! Review Source Response from Mindstamp November 29, 2021 Thank so much for your review! It's our goal to make interactive video as simple yet powerful as possible. Our team is excited that you are enjoying the software and the support behind it. Thank you again! AL Adam L. CEO Used the software for: Less than 1 year ### "HUGE Fan of Mindstamp" October 16, 2022 5.0 Amazing - they have the BEST customer support of any company I've worked with. They've gone way above and beyond to help. Pros I love the branching feature - it has increased our conversions by 30% Cons It's a bit complicated to build out branching, but if you just plan ahead a bit, you'll be fine. Switched from [Wistia](https://www.capterra.com/p/82313/Wistia/) Review Source Response from Mindstamp October 17, 2022 Adam, thank you for taking time to share your experience - it's a pleasure having you on board! Orientation & Admissions Specialist Used the software for: Less than 1 year ### "Mindstamp for Orientation" August 6, 2021 5.0 They are fantastic! So fast to respond, an AMAZING deal on price and just really pleased with the software and the company. Pros I love that there is a searchable transcript! I wish it was editable but it gets pretty close for most all words. It is invaluable for students searching for something specific. Cons I would probably say editing the searchable transcripts and more customization for the series page. Switched from Smoother, more modern and trackable. Reasons for choosing Mindstamp Must more cost-effective! Review Source Response from Mindstamp November 29, 2021 Sarah, thank you so much for your review! We've greatly enjoyed working with you through interactive video. Glad you enjoy the transcripts and are able to help you serve your customers at the highest level. Thank you for trusting Mindstamp and we're excited to keep innovating with you! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.