# Hubert Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hubert Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/194016/Hubert --- # Hubert Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hubert ## What is Hubert? Hubert helps high-volume hiring teams automate candidate screening with structured AI-powered interviews, delivering shortlists that are faster, fairer, and legally defensible by design. Every candidate completes a consistent, competency-based interview assessed by deterministic AI models: same input, same output, full explainability. Recruiters receive scored, auditable shortlists directly in their ATS - transparent and justifiable to stakeholders and regulators. Trusted by ManpowerGroup, Securitas, Coop, and other leading enterprises, Hubert predicts hiring success with 5x greater accuracy than traditional methods - delivering 80% faster time-to-hire across 30+ languages and ATS integrations. ## What is Hubert used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hubert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hubert.ai&name=Hubert) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hubert 4.3 (16) VS. [4.2 (10,939)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (16) Ease Of Use 4.4 (1,163) Value For Money 4.1 (14) Value For Money 4.0 (1,022) Customer Service 4.2 (15) Customer Service 4.2 (1,036) ## Hubert alternatives [4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,184)](https://www.capterra.com/p/129831/JobDiva/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/194016/Hubert/alternatives/) ## FAQs about Hubert Overview ### Which roles and teams benefit most from Hubert? Hubert is most used by recruiters, talent acquisition teams, and HR leaders who need to streamline candidate sourcing, screening, and hiring coordination. Resourcing heads and employer branding specialists use it to improve pipeline visibility and outreach, while operations managers and executives rely on it to standardize recruitment processes and track hiring performance. Answer based on 14 reviews Overview ### What company size and industries is Hubert built for? Hubert is built for enterprise and small business hiring teams equally, with 36% of reviewers from each, plus 29% midsize companies. It is aimed at talent acquisition teams, RPOs, and staffing agencies hiring at scale, especially in hospital and health care, logistics and supply chain, and human resources, each at 14%. Answer based on 14 reviews Features and Usability ### What are the key features of Hubert? Hubert includes applicant tracking, candidate management, interview management, assessment management, and background screening for hiring workflows. It also offers a chatbot, chat transcript, and natural language processing, plus survey builder tools such as skip logic, question branching, response validation, and multi-channel distribution. Reporting/analytics and third-party integrations are included. Integrations ### Which third-party tools and platforms does Hubert integrate with? Hubert integrates with over 30 third-party HR and recruiting platforms, including ADP HR Assist, ADP Workforce Now, BambooHR, Bullhorn ATS & CRM, Bullhorn Recruitment Cloud, Greenhouse, Lever, Jobvite, and Oracle Taleo Cloud. It also connects with Eploy, JazzHR, JobAdder, Jobtrain, Jobylon, Mitratech TalentReef, Phenom Applied AI, PinPoint, and ReachMee Recruitment. Getting Started and Support ### What training and onboarding options does Hubert offer? Hubert provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual self-paced guidance. Getting Started and Support ### What customer support options does Hubert offer? Hubert provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. User experience details about support quality are not available here, so no claims can be made about response speed, helpfulness, or common frustrations. The listed channels define the support options available for Hubert. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Templates 3.6 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Reporting/Analytics 3.8 (10) 80.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Candidate Management 3.9 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Applicant Tracking 4.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Data Import/Export 4.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Import and export data to and from software applications Assessment Management 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Hubert 34 features Software program that continuously adjusts its behavior based on observed data Find and manage potential candidates and their applications and resumes through the recruiting life cycle Creation, administration, and evaluation of assessments or tests Researching and validating a person's criminal, educational, job or financial records Build, track, and maintain relationships with candidates AI-based platform which conducts a conversation via auditory or textual methods Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Protect sensitive data for digital privacy Designed for the use of recruiting agencies Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Create and track interviews with a reminder system Enable businesses to implement machine learning algorithms on business data such as sales and revenue Distribute a survey via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Process and analyze human language in text or audio form Survey design technique that directs respondents to different questions based on their previous answers Integration of respondents' answers from previous survey questions into subsequent questions or text View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Create and manage surveys Recruiting, tracking, and interviewing candidates and onboarding/training new employees Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Get Advice We can help you find the software with the features you need. Features 4.1 (16) 4.1 Based on 16 reviews ## Pricing Value for money 4.1 (14) ### Starting price Free trial available Value for money 4.1 (14) 4.1 Based on 14 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ Workable](https://www.capterra.com/p/130175/Workable/)[ Lever](https://www.capterra.com/p/142452/Lever/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (15) 4.2 Based on 15 reviews ## User reviews Overall rating 4.3 Based on 16 reviews Filter by rating 5(10) 4(3) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent KS Katarzyna S. Talent Sourcing Team Manager Human Resources ### "reat Idea, but Execution Needs Improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 9, 2026 Overall, I really like the idea itself, but the execution still needs some improvement. The integration has automated sending links, but it hasn’t eliminated the need to work across two systems simultaneously. I also miss a voicebot version that could conduct conversations with candidates. The AI module is quite weak – Hubert.ai’s responses to candidates are often inconsistent with the context of their statements. We have experience with other AI-based solutions that were much better at adapting to the tone of the conversation than Hubert.ai. Pros I really like the idea behind Hubert.ai itself: the possibility to contact candidates via email, SMS, and prescreening. Cons The waiting time for templates is long, and the integration with the Bullhorn system is only partial – we still have to work across two systems. Additionally, the candidate rejection reasons on the platform do not match those in the Bullhorn system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Hi Katarzyna, Thank you for your feedback. We're glad to hear that you see value in Hubert's multichannel outreach and prescreening capabilities. We appreciate your candid comments regarding template turnaround times, Bullhorn integration, AI conversation quality, and the need to work across multiple systems. To help reduce template waiting times, you can now create templates yourself using our Template Agent, which we continue to enhance to make the process even smoother. We're also excited to share that our Voice Bot is ready for testing. If you're interested, please reach out to your Customer Success Manager to get started. Thank you as well for your feedback on Hubert's candidate interactions. We'd be happy to schedule a call to better understand your requirements and discuss how we can further improve your experience. – Josephine @ Hubert DS Dagmara S. Program Manager Human Resources ### "Feedback from Poland" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 9, 2026 Hubert is a useful tool that improves candidate contact and enables quick screening via chat, making the recruitment process more efficient. It is relatively easy to use and offers good potential in automating initial candidate interactions. However, there are still several areas for improvement. Chatbot responses are currently too simple and lack depth, which limits the quality of candidate screening. We are also waiting for more templates, and there are noticeable issues with Polish translations. Additionally, the integration with Bullhorn is too limited for our needs – for example, it does not support passing candidate rejection reasons. Overall, Hubert has strong potential, but it requires further development, more advanced chatbot capabilities, and better integration options to fully meet our expectations. Pros Canidadate contact and possibility to do screenig via chat. Chatbot responses are currently too simple and lack depth, which limits the quality of candidate screening Cons Waiting for new tempaltes and problem with translation in Polish. Integration with BH is to simple for all our needs. For example we would need to have caniddate rejection reason in integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2026 Hi Dagmara, Thank you for your feedback. We're glad to hear that Hubert has helped improve candidate engagement and made initial screening more efficient through chat-based interactions. It's encouraging to know that the platform is delivering value in your recruitment process. We appreciate your comments regarding chatbot depth, templates, Polish translations, and Bullhorn integration. These are areas we are actively working on, including enhancements to AI-powered conversations, localization improvements, expanded template options, and more flexible integration capabilities. Your feedback is valuable to us and helps guide our product development. We look forward to continuing to improve Hubert and supporting your team's evolving recruitment needs. – Josephine @ Hubert Petra E. Talent Acquisition and Employer Branding Specialist Hospital & Health Care ### "A Game-Changer for Recruitment Efficiency and Candidate Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 Our overall experience with Hubert has been outstanding. The platform has delivered significant results in a remarkably short period of time, helping us streamline and improve our recruitment process while maintaining a high-quality candidate experience. What has impressed us just as much as the technology is the Hubert team. Their level of service, responsiveness, and expertise has been exceptional from day one. They have been true partners throughout the implementation and onboarding process, always available with guidance, best practices, and solutions. Hubert is also a genuinely enjoyable tool to work with. It is intuitive, engaging, and easy to adopt, which has contributed to strong buy-in from our recruiters. Combining innovative technology with excellent customer support, Hubert has quickly become a valuable part of our recruitment strategy. Pros For us, Hubert has been a true game changer in recruitment efficiency and scalability! Hubert significantly improved and streamlined our high-volume recruitment process, which included multiple assessment and selection stages. The platform helped us deliver a consistently positive candidate experience while also making the process much more efficient and enjoyable for our recruiters. The impact was immediate. We quickly realized that one recruiter could manage the full application flow across five business areas instead of two recruiters. This allowed our second recruiter to focus on other priorities, creating substantial efficiency gains without compromising quality or candidate satisfaction. Cons At this stage, we have not identified any significant drawbacks. However, we are still relatively early in our journey with Hubert and have not been using the platform for a long period of time. As we continue to expand our usage and explore more features, we may discover areas for improvement, but our experience so far has been overwhelmingly positive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2026 Hi Petra, We're thrilled to hear that Hubert has had such an immediate impact on your recruitment efficiency and scalability. Enabling teams to streamline high-volume hiring while delivering an outstanding candidate experience is exactly why we do what we do, so it's especially rewarding to see those results reflected in your process. It's fabulous to hear that your team was able to increase recruiter capacity across multiple business areas while maintaining both quality and candidate satisfaction. We're also incredibly grateful for your kind words about our team. We believe that successful partnerships go beyond technology and we're proud to have supported you throughout implementation and onboarding. Thanks for your review! – Josephine @ Hubert Julia D. HR Manager Logistics and Supply Chain ### "Great experience – highly efficient and responsive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 29, 2026 Pros Using Hubert has saved us a significant amount of time in our hiring process. The team at Hubert was incredibly helpful with the forms and always quick to adapt the setup when we noticed we weren't getting the right candidate inflow. Having that kind of responsive support has been great for us. Cons As expected with any AI tech, there was a bit of a learning curve in the beginning to fine-tune the questions and response handling. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2026 Hi Julia, Thank you for your review! We're very glad to hear that Hubert has helped your team save significant time and improve hiring outcomes. It's great to know that our team’s responsiveness and willingness to adapt the setup helped you attract the right candidates and get the most value from the platform. We also appreciate your feedback regarding the initial learning curve. We're continuously working to make setup and optimization even more intuitive for our users! – Josephine @ Hubert JE Josefin E. HR Generalist Retail ### "Hubert interview" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 26, 2026 Pros Hubert provides us with a substantial amount of input for an initial screening of candidates. The interview allows us to form an objective view of candidates’ strengths and weaknesses in relation to the position in question. For roles that attract a large number of applicants, this gives us the opportunity to collect information about all candidates that we otherwise might not would have had the resources to gather. Cons The only thing I can think of that I would wish for is the ability to further customize the interface to better match our organization’s colors and visual identity. Overall, I am very satisfied with Hubert. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thank you for the thoughtful feedback! We’re very happy to hear that Hubert helps provide valuable and objective input during the initial screening process, especially for roles with a high number of applicants. Regarding branding and customization, this is absolutely possible on the interview interface. To further customize your interviews, please reach out to the Customer Success team and we’ll make sure to help you set it up the way you want! – Josephine @ Hubert AN Anonymous User Talent Acquisition Partner Nanotechnology ### "Easy to use once integrated" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 26, 2026 Pros It is very simple and straightforward to use once it is integrated into your own workflow. It is easy to incorporate it into your recruitment process and actually put it to use. Cons Creating your own templates is a bit complicated, which can become something of a bottleneck when you have urgent tasks that need to be changed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thank you for the feedback! We’re happy to hear that Hubert feels simple and straightforward to use once integrated into your workflow, and that it fits naturally into your recruitment process. We understand your point regarding template creation and the need to make urgent changes quickly. To help smooth out this process, we’re currently developing the Template Agent, which is designed to make creating and updating templates much easier and faster. We’d be very happy to touch base and walk you through how this can support your workflow. Just reach out to your Customer Success contact and we’ll gladly help! – Josephine @ Hubert SB Sandra B. Recruiter Human Resources ### "Great support in volume recruitment!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 Very good! A time saver for sure! Makes it easier to gather information of every candidate and better find the right fit for the role. Pros Using Hubert is a very efficent way of working when you have great volumes of candidates to screen. Fast and a big help! Cons Would be good if you could uninvite candidates without inactivating the job itself. Other than that, I can't complain! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thank you for the great feedback! We’re happy to hear Hubert has helped make screening large candidate volumes faster and more efficient. Regarding uninviting candidates, this is currently not supported primarily because of the candidate experience. Receiving an invite and then later getting “uninvited” can create confusion or leave a negative impression for candidates. That said, we understand there are situations where more flexibility would be useful, and we appreciate the suggestion. If you have any questions about which candidates get invited automatically, please feel free to reach out to your Customer Success contact. They’ll be more than happy to help clarify and optimize the setup together with you. – Josephine @ Hubert Fredrik H. Talent Acquisition Partner Transportation/Trucking/Railroad ### "Talent Acquisition Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 19, 2026 Pros What we like most about Hubert was how much it improved the efficiency of our recruitment process. Previously, our team spent a significant amount of time conducting initial phone interviews in our high-volume recruitment processes (for recruiting cleaners and metro drivers). With Hubert, that process became much faster. Hubert has also done a great initial selection of candidates for us. The ones who complete the Hubert-interview are invited to group interviews and most of them also pass this interview stage. We also like the scoring system of 1-100 when candidates complete the Hubert-interview, since it gives us a good initial overview of how each candidate match the role he/she i applying for. Cons One challenge in the beginning is to set up the questions in such a way so that they match that the overall score of 1-100 match the role. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thank you for the detailed feedback! We’re very glad to hear that Hubert has helped improve the efficiency of your recruitment process, especially in high-volume hiring. Saving time on initial phone screenings while still maintaining quality in candidate selection is exactly what we aim to support. It’s also great to hear that the candidates progressing from the Hubert interview to group interviews are generally strong matches, and that the scoring system helps provide a clear initial overview of candidate fit. We completely understand that setting up the questions and adapting to the Hubert format in the beginning can feel like a challenge. However, this groundwork is important to ensure candidates are assessed in a structured and unbiased way. Our Customer Success Team is always happy to provide suggestions on how to structure interview templates and evaluation criteria so they best match the specific role and recruitment needs. – Josephine @ Hubert ET Emanuel T. Recruiter Hospital & Health Care ### "First two months of hubert " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 19, 2026 wery good and moore to do with our work to get the most of hubert. We need to set our templets to get the most of it. Pros I have a better kandidate profile than usuall cv and questions. Save time on intervjevs and a better process for our kandidate Cons cannot aswer att all questions and take in information from already answered question= worse for kandidate. need to do much work to set all the paramaters. Switched from [Recright](https://www.capterra.com/p/132345/RecRight/) took to long the process from recright. fewer kandodatet answer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thank you for the feedback! We’re very happy to hear that Hubert helps create a stronger candidate profile beyond the usual CV and screening questions, while also saving time in interviews and improving the overall recruitment process. We also appreciate your honest feedback regarding follow-up questions and candidate experience. We actively try to avoid duplicating questions for candidates, as we know this can impact the overall experience negatively. If you have any concrete examples of where this happened, or if you would like to make adjustments to your templates and parameters, please don’t hesitate to reach out to the Customer Success team. We’d be very happy to help you optimize the setup and make sure you get the most out of Hubert. – Josephine @ Hubert PM Pierre M. Business Process Manager Logistics and Supply Chain ### "Easy and Efficient Recruitment Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 Overall, a positive experience. Hubert has helped simplify recruitment and improve communication with candidates. Pros Hubert is easy to use and helps make the recruitment process faster. The AI interviews and chatbot are useful. Good value for money overall and the support team has been very helpful when needed. Cons Sometimes the AI interview flow can feel a bit too standardized, especially for more specific roles. Even if the templates can be customized, it can still take some time to adjust everything the way you want. The reporting features could also be a bit more detailed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thank you for the feedback! We’re very happy to hear that Hubert has helped simplify your recruitment process, improve communication with candidates, and provide good value for money. It’s also great to hear that our support team has been helpful when needed! We completely understand your point regarding more specific roles. While the AI interview flow is designed to provide structure and consistency, it’s entirely up to recruiters whether they want to use more generic templates or create highly tailored interview flows. For niche or specialized roles, there is absolutely no problem adding more customized and role-specific questions. Please get in touch with the Customer Success team for further consultation regarding your templates. To make this process even easier and faster, we’re currently building the Template Agent, which will help improve and speed up template customization significantly! – Josephine @ Hubert Cat M. Business Improvement Systems Specialist Staffing and Recruiting ### "Hubert - Innovation, Ease, and a Partner We Trust" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 Working with Hubert has been a game-changer for us. From day one, the team took the time to truly understand what we needed and made every step of the process effortless. We've continued to rely on them through each new client implementation — they're always on hand, nothing is ever too much to ask. Pros We love the innovation Hubert has introduced to our processes — it's smart, straightforward, and works brilliantly for both candidates and recruiters. But what really sets them apart is how closely they align with our own values. They're not just a supplier; they're a trusted partner. Cons I really have nothing to add here. I look forward to the improvements that are being made on the recruiter side of the platform Switched from [HireVue](https://www.capterra.com/p/132193/Team-Build/) The product whilst it once served us well, had restrictions around how we structured interviews and we also saw a low uptake from candidates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Hi Cat, Thank you so much for the kind words! It means a lot to hear that Hubert has become more than just a supplier, but a trusted partner. We feel the same way about ResourceBank! We’re very happy to hear that Hubert has helped bring innovation, simplicity, and efficiency to your recruitment processes for both candidates and recruiters. It’s also fantastic to hear that our team has been able to support you throughout different client implementations and make the process feel effortless. We truly appreciate your continued trust and partnership, and we’re excited to keep improving the recruiter side of the platform even further. Thank you again for being part of the journey with us! – Josephine @ Hubert AM Asbjorg M. Recruiter Human Resources ### "Dissatisfied with Hubert" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 19, 2026 Many applicants did not respond to Hubert, and we had to follow up by phone. We risked losing good candidates if we didn’t contact them by phone when they didn’t respond in Hubert. Several also gave feedback that they found it too impersonal. It was cumbersome to log into their systems to review the candidates’ responses. It was much quicker to call the candidates to cover the initial questions, and at the same time we were able to assess their language skills and communication style. Pros I didn’t like Hubert; it didn’t make my workday more efficient—quite the opposite. Many candidates found it too impersonal and chose not to respond. Cons It is not possible to assess the candidate’s language skills or communication style, which is important to uncover early in a recruitment process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thank you for taking the time to share your honest feedback. We’re very sorry to hear that Hubert did not create a better experience for you. We would be more than happy to set up a feedback call with you. As a team, we are very open to understanding what didn’t work well in your process and discussing how we can improve the experience moving forward. – Josephine @ Hubert Maxine R. Head of Resourcing Hospitality ### "AI recruitment technology company managed by decent humans " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2026 Our overall experience with Hubert has been extremely positive. The platform has helped us better manage high application volumes, improve recruiter efficiency and support a more engaging candidate experience. Thank you! Pros Hubert provided strong value during our trial, helping us manage high application volumes more efficiently while improving recruiter productivity and candidate experience. The support from the Hubert team was excellent throughout — friendly, responsive and collaborative, with a genuine willingness to adapt around our processes rather than forcing a standard solution. Recruiters found the platform intuitive and easy to navigate, and applicant feedback on the experience was positive. The standout feature for us was the chatbot’s ability to assess and score open competency-based questions, which is particularly important at PGL where we recruit heavily against values and behaviours rather than previous experience alone. Cons The only real challenge we experienced during the trial was around EDI data collection. Hubert does not support capturing EDI data within the platform, meaning we needed to create a workaround through our ATS to continue collecting this information. We understand and appreciate the reasons behind this approach, particularly around sensitive data processing and compliance. However, the additional step does create some friction within the candidate journey and administrative process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Hi Maxine, Thank you so much for your review and for partnering with us during the trial. We’re delighted to hear that Hubert helped your team manage high application volumes more efficiently while improving both recruiter productivity and candidate experience. It’s especially rewarding to hear that the chatbot’s competency-based assessment capabilities stood out for PGL, given the importance you place on values and behaviours throughout your hiring process. Supporting recruiters with intuitive tools while creating a positive candidate journey is exactly what we strive for. We also really appreciate your feedback regarding EDI data collection. We understand the complexity of capturing EDI data during your trial, and we’re looking forward to a much simpler workflow once your integration is ready, which will facilitate this process significantly. – Josephine @ Hubert LC laura C. consultante recrutement Commercial Real Estate ### "Simplicité d'hubert" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 18, 2026 Pros facile d'accès et d'utilisation, cela nous fait gagner énormément de temps car nous n'avons plus besoin de préqualifier les candidats. rapide et efficace, une belle force de frappe. Cons ce que j'aime le moins est peut être la présentation. Nous devons retourner à chaque fois sur la page d'accueil pour s'yretrouver et voir le nombre de personnes qui ont été acceptés ou refusés. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Hi Laura, Thank you so much for your feedback! We’re delighted to hear that Hubert has helped save your team time and streamline your pre-qualification process. Making recruitment faster and more efficient is exactly why we're doing what we're doing for, so it’s fantastic to hear it’s been a real game-changer for you. Thanks as well for your feedback on the UI. We continuously work to improve the user experience and are very happy to take this into account. In the meantime, to avoid this issue, we recommend using the “back” button in your search bar to navigate more easily between pages and candidate views. Thanks again for taking the time to share your experience with us! – Josephine @ Hubert Magnus D. CEO Warehousing ### "Cost savings, increased speed & improved candidate experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 Very good experience both at large but also within the details of our business. Hubert creates cost savings, increased speed & improved candidate experience. Pros Seriously improves candidate experience & creates substantial cost savings as well as speed in talent acquisition. Cons Not applicable, Hubert works extremely well for us as a RPO, Recruitment and Staffing firm, especially in high volume recruitment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Hi Magnus, Thank you so much for your review and for sharing your experience with us! We’re thrilled to hear that Hubert has helped improve candidate experience while also delivering meaningful cost savings and faster talent acquisition outcomes for your business. Supporting high-volume recruitment environments, especially within RPO, recruitment and staffing firms, is exactly where we aim to create the most impact. It’s also fantastic to hear that your experience has been positive both strategically and operationally, down to the details of your business needs. Your feedback means a lot to our team! – Josephine @ Hubert AN Anonymous User Web Developer Computer Software ### "Hubert for Web Developers" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 23, 2023 Pros It is a great way to shortlist a big volume of applications and it helps you reduce time checking each application. It efficiently shortlists the accurate applications. It has automated candidate screening. Cons We cannot fully rely on AI for hiring processes because sometimes AI might generate negative results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thank you for your feedback and for sharing your experience with Hubert! We're delighted to hear Hubert helped your team manage large application volumes and shortlist candidates more efficiently. We also appreciate your point about AI in hiring; since your review in 2023, we've continued to strengthen our approach to responsible and legally defensible AI. The candidate interview uses AI to create an engaging conversation during the screening process, but the actual assessment runs on deterministic, proprietary models (not LLMs), so the same answer always produces the same score with an explanation recruiters can audit. The final hiring decision always stays with your team! You're right that hiring shouldn't rest on AI alone, and our architecture is built so it doesn't. Feel free to reach out if you'd like to learn more! – Josephine @ Hubert ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.