# InTouch Tool Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is InTouch Tool the right Marketing Automation solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194017/InTouch-Tool/reviews --- InTouch Tool 4.8 (43) [View alternatives](https://www.capterra.com/p/194017/InTouch-Tool/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of InTouch Tool Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Arwyn S Career CatalystConsumer Services, Self-employedUsed the software for: Less than 6 months. “The light features are alright, but it would be better if you could get more value for your buck, and if it was more user friendly for Neurodivergency“ August 21, 2023 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Jacky L. Founder Information Services Used the software for: Less than 6 months ### "Ease of usage" May 29, 2024 5.0 Pros absolutely love how intuitive it is to use. really makes it so hands off after it scrapes it all Cons Could have more automations but I guess that's just the ease of usage Review Source AS Aditi S. QA Engineer Information Technology and Services Used the software for: I used a free trial ### "Superb app for sending automated LinkedIn connections" February 6, 2024 5.0 Awesome tool. The tool's user-friendly interface likely contributes to its appeal, making it accessible and straightforward for users to navigate and utilize effectively in their lead generation, prospecting, and sales endeavors on LinkedIn. Pros The best aspect of InTouch Tool is its ability to automate LinkedIn connections and messages, streamlining lead generation, prospecting, and sales efforts while prioritizing safety and ease of use. Cons Only 5 requests possible in free account Review Source SP Shrey P. AVP Information Technology and Services Used the software for: I used a free trial ### "Great Tool" October 11, 2023 5.0 Pros Love the tool the ease of the tool is a game changer but a bit expensive Cons I think the UI could have been a lot better Review Source JB Jeremy B. Director of Business Development Financial Services Used the software for: 6-12 months ### "Secret weapon during COVID" September 2, 2020 5.0 Tool is awesome, person responsible for responding to support queries needs to be replaced. Pros It is a real game-changer and the $ for $ best investment I made for connecting with the ideal prospects and warming them up to a conversation. Current stats are about 40% of invites connect and about 8-10% are booking conversations. It kills Email campaigns that historically give results of 3% and phone tools which are about 0.03% connect rate. Things to consider: Spend the $800 to get Linkedin sales Navigator to make this tool sing. Send quality messages with intend to well-researched prospects. I hate people who send a lame message to connect for no other reason to connect. Don't ruin a quality tool like this with lame campaigns. Cons The support is terrible. It takes days to receive a response to an inquiry if you get a response back at all. that being said its an easy tool, so the need to contact them is low. Review Source sS sandeep S. cfo Information Services Used the software for: 6-12 months ### "very easy to use tool" December 26, 2023 5.0 sissified with the usage of the product. Pros Safe for linkedin easy to manage connections Cons inteface should be little imporved to work in background everything else is good Review Source TW Terri W. COO Marketing and Advertising Used the software for: 2+ years ### "Stay InTouch with your LI connections " April 18, 2023 5.0 I've had no problems with InTouch. I would recommend this to anyone! Pros I like the ease of setting up my campaigns and then letting InTouch tool do the rest. It's a wonderful time saver for me. Cons It doesn't collect all of my connections, and it has to run while I'm not working on something else. Review Source MH Mark H. Senior market development specialist Automotive Used the software for: Less than 6 months ### "Amazing features" September 13, 2023 5.0 It works it gets the job done Pros Easy to useSafetyI also throughly enjoy the automation Cons Limits the hike price for unlimited should be like 50$ not 80$ Review Source RT Ryan T. Product Manager Financial Services Used the software for: I used a free trial ### "LinkedIn InTouch Tool" August 21, 2023 5.0 Pros easy to use and setup, quick setup and install Cons n/a - still learning how to use it and what I can do with it Review Source ML Mackensie L. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Saves me time!" September 18, 2023 5.0 Pros It saves me a ton of time with initial connection requests and a few follow ups so people don't fall through the cracks. It isn't complete automation (doesn't reply to replies), but that's okay... it starts the process which is super helpful! Cons I wish they had a more robust dashboard that shows who has been sent which message, and stats of how many people replied to the initial outreach message. It would also get great to have a pause button to pause on certain days. Review Source JN Jared N. President Apparel & Fashion Used the software for: 1-2 years ### "InTouch Review" January 6, 2022 5.0 Fantastic tool! Pros Automation and reliability of the product. Cons Follow up occasionally malfunctions, and sends months later Review Source OM Oreabetse M. CEO Accounting Used the software for: 6-12 months ### "A time saver " June 14, 2023 4.0 Pros The auto-pilot feature works well for me. I don't need to hire a resource to do this for me. I can use it literally while I sleep. Cons Nothing, the tool does what it's meant to do. Review Source DJ David J. Technical Recruiter Human Resources Used the software for: I used a free trial ### "Simple & Reliable" April 7, 2021 5.0 A highly recommendable application for all LinkedIn professionals. Pros Easy to learn and use makes it super useful for daily use. Cons Nothing so far, using it on daily basis with almost no errors, whatsoever. A perfect app for the long run. Review Source DB Dylan B. CEO Education Management Used the software for: Less than 6 months ### "Intouch tool excellence" October 9, 2020 5.0 Just excellent. Pros Its easy to use, it gives you autonomy, and it does all the work for you Cons There are no issues with the software. All good Reason for choosing InTouch Tool Its just the best. Review Source DG David G. Director Management Consulting Used the software for: Less than 6 months ### "Recommended" April 9, 2021 5.0 Excellent Pros The product saves a significant amount of time and helps grow your network Cons I cannot think of anything of note to report Review Source Amit M. team lead Security and Investigations Used the software for: Less than 6 months ### "Review: Intouch tool" May 22, 2023 4.0 i have used it very less, but still impressed Pros Automation feature is best in class and it is very simple to do Cons it is bit laggy sometime when you have open multiple tabs Review Source VR Verified Reviewer Principal Consultant Management Consulting Used the software for: I used a free trial ### "Easy and intuitive to use" November 23, 2021 4.0 I like it! Pros This is an awesome way to get new Linkedin contacts! It’s like a game. Of course, you can copy-paste all those messages easily manually, but when you add the amount, then it gets complicated, and not so fun anymore. Cons A bit slow, I don't want to wait for prospects responses even a day Review Source VR Verified Reviewer CSR Outsourcing/Offshoring Used the software for: 6-12 months ### "Intouch Experience" February 17, 2022 5.0 Pros What I like the most in Intouch is you can check the QA history etc. Cons I don't have least like about Intouh. Just sometimes. They have a log issue. Review Source Antonius W. Financial Professional Financial Services Used the software for: Less than 6 months ### "Prospecting made easy" November 13, 2021 5.0 Pros automation is super easy to set up and very flexible Cons the free trial has very limited connection Review Source H. J. C. Founder E-Learning Used the software for: Less than 6 months ### "Great Automated PA for LinkedIn" October 23, 2021 5.0 Love it Pros Lead generation and leads follow up campaigns Cons I wanted to upgrade to be able to reach more contacts, but the process does not allow this without reaching to customer support offline Review Source Grant N. Business Development Manager Team Lead Information Technology and Services Used the software for: Less than 6 months ### "Automated Prospecting!" January 6, 2022 5.0 InTouch is a fabulous tool that allows me to prospect via LinkedIn while I work, eat, or sleep. Pros InTouch allows me to double my prospecting effort with ease. Cons I love this software! I just wish Linkedin did not limit weekly connection requests. Review Source VR Verified Reviewer Career Catalyst Consumer Services Used the software for: Less than 6 months ### "Wish I could get more for the free plan" August 21, 2023 3.0 Pros The light features are alright, but it would be better if you could get more value for your buck, and if it was more user friendly for Neurodivergency Cons not neurodivergent friendly application Review Source VR Verified Reviewer Owner Accounting Used the software for: 6-12 months ### "Best tool ever!" February 15, 2021 5.0 Pros Best tool ever.. saved TONS of hours and got some clients! Cons Nothing that I can think of, everything works great Review Source ST Sayeed T. GM Outsourcing/Offshoring Used the software for: 6-12 months ### "Great tool" June 2, 2020 5.0 happy with overall Pros its great to use and manage. especially being able to integrate with our CRM. helps the volume game Cons export information could be better a\\lso transferring duplicates to other lists can cause issues Alternatives considered [LeadConnect](https://www.capterra.com/p/176855/LeadConnect/) Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: Less than 6 months ### "Intouch - Simple tool to automate your LinkedIn Lead Generation" November 18, 2022 5.0 Great experience. The tool does what it claims to do. Pros Simple and easy onboarding. Less cluttered UI. Do not have complex features. Cons Keeping the browser tab open is a bit annoying. Review Source VR Verified Reviewer Founder Information Technology and Services Used the software for: Less than 6 months ### "Overall, great experience" August 17, 2022 5.0 It saves a lot of time Pros Easy to use, saves a lot of time, several options to upload profiles Cons It would be great to make a bit more integrations Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.