--- title: "GroundWork Monitor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GroundWork Monitor Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more." source_url: "https://www.capterra.com/p/19404/GroundWork/" page_type: "product" language: "en" --- # GroundWork Monitor Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GroundWork Monitor ## What is GroundWork Monitor? GroundWork Monitor Enterprise is a unified monitoring system bridging enterprise on-premise and cloud-scale monitoring and analytics. With GroundWork you can collect and analyze all of your performance and operational data from a single platform. ## What is GroundWork Monitor used for? [IoT](https://www.capterra.com/iot-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Cloud Management](https://www.capterra.com/cloud-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GroundWork Monitor?[Manage this product listing](https://www.g2.com/products/groundwork-monitor/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GroundWork Monitor 5.0 (1) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $50 Flat Rate, Per Year Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (380) Value For Money 0.0 (0) Value For Money 4.5 (350) Customer Service 5.0 (1) Customer Service 4.5 (345) ## GroundWork Monitor alternatives [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [4.6 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/) [4.6 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113371/LogicMonitor/) ## FAQs about GroundWork Monitor Overview ### What company size and specific industries is GroundWork Monitor built for? GroundWork Monitor is designed for public sector organizations and mid-sized to large enterprises in state and federal government, technology, telecommunications, education, aerospace, defense, consumer, retail energy, health care managed services, and manufacturing. It fits teams that need monitoring across regulated, technical, and operational environments. Features and Usability ### What are the key features of GroundWork Monitor? GroundWork Monitor offers real-time monitoring, alerts/notifications, dashboard views, and threshold alerts for tracking system status. It also includes server monitoring, bandwidth monitoring, network analysis, and performance analysis, plus root cause analysis, ticket management, SLA management, and IT reporting for operational oversight. Getting Started and Support ### What training and onboarding options does GroundWork Monitor offer? GroundWork Monitor provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written material for self-paced reference. Getting Started and Support ### What customer support options does GroundWork Monitor offer? GroundWork Monitor provides 24/7 live rep support and chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 1,675 Network Monitoring reviews Capterra reviewers highlight these as the features buyers care about most when comparing Network Monitoring software: - **Real-Time Notifications** (**67%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**70%**) - **Real-Time Data** (**60%**) GroundWork Monitor supports **Real-Time Notifications** and **Real-Time Monitoring**, giving IT teams timely updates and continuous visibility into network conditions. However, it does not include **Real-Time Data**. Instead, it offers other important capabilities that reviewers also value, including **Alerts/Notifications** (**57%**) and **Server Monitoring** (**57%**), helping businesses respond to issues faster, keep infrastructure stable, and maintain better oversight across critical systems. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Bandwidth Monitoring Measure the actual bandwidth available on a local network (LAN or WiFi) Capacity Management Monitor service demand and performance to plan for adequate resources that meet business needs Change Management Track and monitor efficient handling of all changes/transitions Compliance Management Track and manage adherence to policies for any service, product, process, or supplier GroundWork Monitor 32 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Change Management: Track and monitor efficient handling of all changes/transitions - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Analysis: Run tests on a network to find the root cause of network issues - Network Resource Management: Monitor and manage resource utilization for network infrastructure - Performance Analysis: Monitor and analyze the performance and status of a server or system/application - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Root Cause Analysis: Identify and analyse the reasons behind accidents - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Web Traffic Reporting: Collect and analyze traffic data about website visitors --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Free Trial Free Version Basic $50.00 Flat Rate,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EO Eleaser O. System Administrator Aviation & Aerospace ### "\[SENSITIVE CONTENT HIDDEN\] is the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2020 I am a novice when it comes to GroundWorks. Pros This software provides me peace of mind through visual alerts that provide me with relevant data in order to fix an issue with my environment. Cons I haven't discovered anything I don't like yet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.