# Gusto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Gusto Software - reviews, pricing plans, popular comparisons to other Equipment Maintenance products and more. Source: https://www.capterra.com/p/194047/Gusto --- # Gusto Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gusto ## What is Gusto? Equipment maintenance solution that assists businesses with work order management, scheduling, supply forecasting and more. ## What is Gusto used for? [Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gusto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.antechsystemsinc.com&name=Gusto) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gusto 4.7 (34) VS. [4.8 (1,046)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (34) Ease Of Use 4.8 (1,046) Value For Money 4.4 (30) Value For Money 4.7 (964) Customer Service 4.3 (31) Customer Service 4.8 (984) ## Gusto alternatives [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/194047/Gusto/alternatives/) ## FAQs about Gusto Overview ### Which roles and teams benefit most from Gusto? Gusto is most used by small-business owners, founders, and executives who need streamlined payroll, benefits administration, and compliance support without dedicated payroll staff. HR managers, payroll specialists, bookkeepers, and operations leaders rely on it to onboard employees, manage deductions, run pay cycles, and keep employee records organized. Answer based on 33 reviews Overview ### What company size and industries is Gusto built for? Gusto is designed for small businesses, which make up 100% of reviewers, with the strongest industry presence in Construction and Health, Wellness and Fitness at 12% each. Its audience also includes Education Management at 6%, and reviewer usage centers on equipment maintenance. Answer based on 33 reviews Features and Usability ### What are the key features of Gusto? Gusto offers inventory control, job management, maintenance scheduling, and work order management as its core features. These functions cover tracking stock levels, organizing jobs, planning maintenance tasks, and creating and managing work orders for operational coordination. Integrations ### Which third-party tools and platforms does Gusto integrate with? Gusto integrates with 7shifts and Square for Retail, connecting payroll with scheduling and retail operations. These third-party tools support core business workflows, giving Gusto users integration options across workforce management and point-of-sale related tasks. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Gusto offer? Gusto provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars cover product topics in a group format, and documentation gives written reference material for self-paced review and task lookup. Getting Started and Support ### What customer support options does Gusto offer, and how do users rate the experience? Gusto offers email/help desk and phone support. Users often describe support as responsive, knowledgeable, and helpful for resolving payroll and setup questions, with clear documentation backing it up. Still, some report long phone hold times, slower email replies during tax season, inconsistent service, and frustration with unusual cases. Answer based on 10 reviews Ease of use ### Is Gusto easy to use for payroll and HR tasks? Gusto makes payroll and HR tasks easy for most small business teams through a clear interface and simple navigation. Admins and employees often find onboarding, pay processing, benefits enrollment, and time tracking straightforward, though setup can feel harder for companies with complex structures or limited accounting support. Answer based on 10 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Job Management 4.6 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks Work Order Management 4.2 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Inventory Control 4.4 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Monitor product stock levels Maintenance Scheduling 4.3 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Gusto 4 features Monitor product stock levels Manage and track all job information and associated tasks Schedule predetermined or ad hoc maintenance services and labor requests Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.4 (34) 4.4 Based on 34 reviews ## Pricing Value for money 4.4 (30) ### Starting price Free trial available Value for money 4.4 (30) 4.4 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (31) 4.3 Based on 31 reviews ## User reviews Overall rating 4.7 Based on 34 reviews Filter by rating 5(25) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent GL Grace L. Brand Marketing Manager Information Technology and Services ### "A Simple and Reliable Payroll Solution That Saves Time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 2, 2026 Overall, I have had a great experience with Gusto. It has streamlined payroll processing and taken a significant burden off managing employee compensation and compliance. The platform is both user-friendly and intuitive for employees, while also being a dependable tool for businesses to ensure timely and accurate payroll processing. It doesn't have the same level of sophisticated functionality as larger companies may require, but it provides a great deal of functionality, usability and value for growth-stage businesses. It's a platform that functions in the background and makes everyday life a streamlined operation. Pros As a Senior Marketing Analyst, I appreciate tools that make my administration process easy, and Gusto does just that for payroll and HR. The site is very user-friendly and payroll runs are simple, even for those who might not have a finance or HR background. I really like the automated tax filing, the employee self-service options and the clear reporting. It minimizes human resource and automates access for employees to pay stubs, tax forms, and benefit details. Cons For larger businesses, some advanced payroll and HR capabilities are available only in higher tiers of Gusto plans, potentially bringing up costs with growth. In some cases, there are also some restrictions on more customized reporting and more complex HR workflows for larger companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Stephen B. Chief Financial Officer Construction ### "Chief Financial Officer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 30, 2026 Best payroll platform I've ever used especially for the price. That said we have a straightforward org chart, benefits offerings and compensation. If you have complex structure then you may be better served by a more traditional provider. Pros Ease of implementation. Simple user interface both on admin and EE side. I would caution the implementation support is a bit sparce however if you prepare on your end from your prior platform its a breeze. Cons The only thing I'm not a fan of is the lack of robustness on adjusting benefits as an admin. Everything has to go through their support. So just be sure that every payrun or onboarding is 100% accurate. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Paycom customer support was not impressive - there was an outstanding tax issue that was caused by the system and did not get reconciled for over six months of back and forth. This was the final straw for the switch. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing Gusto Prior to inheriting Paycom when I started here years ago I was a huge Paylocity advocate and user. Considered them and then found Gusto when searching online. Have not gone back. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Ashlee P. Payroll and Benefits Specialist Hospital & Health Care ### "Go Go Gusto!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 5, 2026 My overall experience with Gusto has been excellent. I've utilized many payroll & benefits platforms in my career, and Gusto is by far the best. Pros I like that it is very user-friendly, especially for someone in my role as a Payroll and Benefits Specialist. Their customer support team is also outstanding. Cons Off the top of my head, I honestly cannot think of anything I dislike about Gusto. Sometimes, though, it does spin for quite some time, and I will have to refresh the page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tim O. Owner Retail ### "Gusto, well worth the price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2026 While more expensive than our previous payroll provider, the amount of time saved from using Gusto is well worth it. With mass importing of timesheet data along with automatic tax form filing, I dont need to spend a ton of time actually doing the payroll but more reviewing it. Pros Simple interface, excellent integration with our payroll provider, many customized reports to understand how payroll dollars are being spent, both federal and state tax docs filed on our behalf. Cons Too many a la carte fees which many should be included in the base fee. As an example, there is a fee to have a two-day window for direct deposit, the base rate includes a four-day window which is one day after payroll ends, not nearly enough time to turn around payroll. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Zero support from Wave although it was much cheaper than what I am paying through Gusto Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jenna M. IOC Design ### "Happy with their services. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 12, 2026 Switching from another payroll was seamless and processing payroll is easy and affordable. I would reccomend. Pros It's easy to sign up and you don't get billed until you run your first payroll. They will walk you through it and all you really need is your previous layroll reports to find all the info. Cons Their customer service after signing up could be improived. You shouldn't have to pay additional for "better" customer service. Switched from [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/) Asure was not doing our filings even though they were withhelpd from checks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User sales Insurance ### "Great to deal with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 26, 2026 Gusto is a great company to work with. Easy to find what you need and get help if needed at any point. Pros Gusto is easy to use and has a lot of helpful information. If I have issues technical support is easily reached. Cons Nothing to note. Everything is easy and nothing is hard to locate or navigate. Help is available if needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YB Yashoda B. CEO Health, Wellness and Fitness ### "Gusto-not so great" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 January 24, 2026 It was just okay. I did not appreciate their lack of ability to help me when I needed it most. Decided to go with a different company Pros Could reach a live person relatively quickly which is very unusual these days. Sometimes there were delays... Cons Could not get them to resolve my issue in a timely manner..I really needed them to help me due to a deadline of running payroll and instead they suspended my account!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jodee G. VP UX and Creative Design ### "An Affordable, User-Friendly Payroll and Benefits Solution for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2026 Gusto has been a fantastic find for our small business. It provides everything we need in one place, including payroll, benefits, and retirement options, at a price that makes sense for smaller teams. The platform is easy to use, integrates well with other services, and allows us to stay competitive without taking on the high costs typically associated with larger providers. Their documentation is thorough, and their support team is consistently responsive and eager to help. Overall, Gusto has streamlined our operations and made managing payroll and benefits far less stressful. Pros Gusto offers affordable pricing for payroll, healthcare benefits, and 401(k) options, making it a strong value for small businesses. The all-in-one platform helps reduce administrative overhead and integrates smoothly with a wide range of third-party providers. Its intuitive, easy-to-navigate interface makes payroll and benefits management straightforward, even for small teams without dedicated HR staff. In addition, Gusto provides extensive help documentation and a responsive, knowledgeable support team that is genuinely eager to help. Cons While Gusto meets the needs of most small businesses, some advanced features may be more limited compared to larger enterprise-level providers. Availability of certain benefits and integrations can also vary depending on location. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) ADP was too expensive and their pricing is not transparent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Comfort A. HR Manager Legal Services ### "Gusto in a nutshell" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 3, 2025 Gusto offers excellent value for small to mid-sized businesses with transparent pricing and well-integrated payroll, time tracking, and performance tools. It’s user-friendly, easy to maintain, and backed by responsive customer support, though asset and work order management rely on external integrations. Pros I love how Gusto simplifies payroll and compliance, it automatically calculates taxes, files reports, and ensures everything stays up to date with the latest regulations. The employee self-service portal is also a huge plus, allowing staff to access paystubs, W-2s, and benefits easily. Cons It would be great if Gusto offered more robust reporting options for performance and proper tracking for attendance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DU Desiree U. Administrator Education Management ### "Gusto makes payroll so easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 Gusto has been a wonderful addition to our school's Procare account, and has enabled me to spend my time talking to people instead of crunching numbers! Pros It is super easy to add new employees, to make any changes needed to an existing employee, and to run payroll on our schedule! The integration with Procare makes it a seamless process. Cons I can't really think of anything that is missing... they seem to cover all of the bases from taxes to onboarding help! Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Cost, ease of use, and integration with Procare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/194047/Gusto/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MaintainX vs Gusto](https://www.capterra.com/compare/179296-194047/GetMaintainx-vs-Gusto) [Fracttal One vs Gusto](https://www.capterra.com/compare/159911-194047/Fracttal-vs-Gusto)