# Gusto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Gusto Software - reviews, pricing plans, popular comparisons to other Equipment Maintenance products and more. Source: https://www.capterra.com/p/194047/Gusto --- # Gusto Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gusto ## What is Gusto? Equipment maintenance solution that assists businesses with work order management, scheduling, supply forecasting and more. ## What is Gusto used for? [Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gusto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.antechsystemsinc.com&name=Gusto) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gusto 4.7 (33) VS. [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting Price Contact vendor Starting Price $45 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (33) Ease Of Use 4.3 (627) Value For Money 4.4 (29) Value For Money 4.3 (513) Customer Service 4.3 (30) Customer Service 4.4 (533) ## Gusto alternatives Highest Rated [4.8 (1,025)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (243)](https://www.capterra.com/p/120855/Fleetio/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (752)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/84953/MIR-RT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/194047/Gusto/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Job Management 4.6 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks Work Order Management 4.3 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Inventory Control 4.4 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Monitor product stock levels Maintenance Scheduling 4.3 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Gusto 4 features Monitor product stock levels Manage and track all job information and associated tasks Schedule predetermined or ad hoc maintenance services and labor requests Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.4 (33) 4.4 Based on 33 reviews ## Pricing Value for money 4.4 (29) ### Starting price Contact vendor for pricing Free trial available Value for money 4.4 (29) 4.4 Based on 29 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (30) 4.3 Based on 30 reviews ## User reviews Overall rating 4.7 Based on 33 reviews Filter by rating 5(25) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent SB Stephen B. Chief Financial Officer Construction ### "Chief Financial Officer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 30, 2026 Best payroll platform I've ever used especially for the price. That said we have a straightforward org chart, benefits offerings and compensation. If you have complex structure then you may be better served by a more traditional provider. Pros Ease of implementation. Simple user interface both on admin and EE side. I would caution the implementation support is a bit sparce however if you prepare on your end from your prior platform its a breeze. Cons The only thing I'm not a fan of is the lack of robustness on adjusting benefits as an admin. Everything has to go through their support. So just be sure that every payrun or onboarding is 100% accurate. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Paycom customer support was not impressive - there was an outstanding tax issue that was caused by the system and did not get reconciled for over six months of back and forth. This was the final straw for the switch. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing Gusto Prior to inheriting Paycom when I started here years ago I was a huge Paylocity advocate and user. Considered them and then found Gusto when searching online. Have not gone back. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Ashlee P. Payroll and Benefits Specialist Hospital & Health Care ### "Go Go Gusto!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 5, 2026 My overall experience with Gusto has been excellent. I've utilized many payroll & benefits platforms in my career, and Gusto is by far the best. Pros I like that it is very user-friendly, especially for someone in my role as a Payroll and Benefits Specialist. Their customer support team is also outstanding. Cons Off the top of my head, I honestly cannot think of anything I dislike about Gusto. Sometimes, though, it does spin for quite some time, and I will have to refresh the page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tim O. Owner Retail ### "Gusto, well worth the price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2026 While more expensive than our previous payroll provider, the amount of time saved from using Gusto is well worth it. With mass importing of timesheet data along with automatic tax form filing, I dont need to spend a ton of time actually doing the payroll but more reviewing it. Pros Simple interface, excellent integration with our payroll provider, many customized reports to understand how payroll dollars are being spent, both federal and state tax docs filed on our behalf. Cons Too many a la carte fees which many should be included in the base fee. As an example, there is a fee to have a two-day window for direct deposit, the base rate includes a four-day window which is one day after payroll ends, not nearly enough time to turn around payroll. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Zero support from Wave although it was much cheaper than what I am paying through Gusto Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jenna M. IOC Design ### "Happy with their services. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 12, 2026 Switching from another payroll was seamless and processing payroll is easy and affordable. I would reccomend. Pros It's easy to sign up and you don't get billed until you run your first payroll. They will walk you through it and all you really need is your previous layroll reports to find all the info. Cons Their customer service after signing up could be improived. You shouldn't have to pay additional for "better" customer service. Switched from [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/) Asure was not doing our filings even though they were withhelpd from checks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User sales Insurance ### "Great to deal with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 26, 2026 Gusto is a great company to work with. Easy to find what you need and get help if needed at any point. Pros Gusto is easy to use and has a lot of helpful information. If I have issues technical support is easily reached. Cons Nothing to note. Everything is easy and nothing is hard to locate or navigate. Help is available if needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YB Yashoda B. CEO Health, Wellness and Fitness ### "Gusto-not so great" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 January 24, 2026 It was just okay. I did not appreciate their lack of ability to help me when I needed it most. Decided to go with a different company Pros Could reach a live person relatively quickly which is very unusual these days. Sometimes there were delays... Cons Could not get them to resolve my issue in a timely manner..I really needed them to help me due to a deadline of running payroll and instead they suspended my account!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jodee G. VP UX and Creative Design ### "An Affordable, User-Friendly Payroll and Benefits Solution for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2026 Gusto has been a fantastic find for our small business. It provides everything we need in one place, including payroll, benefits, and retirement options, at a price that makes sense for smaller teams. The platform is easy to use, integrates well with other services, and allows us to stay competitive without taking on the high costs typically associated with larger providers. Their documentation is thorough, and their support team is consistently responsive and eager to help. Overall, Gusto has streamlined our operations and made managing payroll and benefits far less stressful. Pros Gusto offers affordable pricing for payroll, healthcare benefits, and 401(k) options, making it a strong value for small businesses. The all-in-one platform helps reduce administrative overhead and integrates smoothly with a wide range of third-party providers. Its intuitive, easy-to-navigate interface makes payroll and benefits management straightforward, even for small teams without dedicated HR staff. In addition, Gusto provides extensive help documentation and a responsive, knowledgeable support team that is genuinely eager to help. Cons While Gusto meets the needs of most small businesses, some advanced features may be more limited compared to larger enterprise-level providers. Availability of certain benefits and integrations can also vary depending on location. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) ADP was too expensive and their pricing is not transparent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Comfort A. HR Manager Legal Services ### "Gusto in a nutshell" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 3, 2025 Gusto offers excellent value for small to mid-sized businesses with transparent pricing and well-integrated payroll, time tracking, and performance tools. It’s user-friendly, easy to maintain, and backed by responsive customer support, though asset and work order management rely on external integrations. Pros I love how Gusto simplifies payroll and compliance, it automatically calculates taxes, files reports, and ensures everything stays up to date with the latest regulations. The employee self-service portal is also a huge plus, allowing staff to access paystubs, W-2s, and benefits easily. Cons It would be great if Gusto offered more robust reporting options for performance and proper tracking for attendance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DU Desiree U. Administrator Education Management ### "Gusto makes payroll so easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 Gusto has been a wonderful addition to our school's Procare account, and has enabled me to spend my time talking to people instead of crunching numbers! Pros It is super easy to add new employees, to make any changes needed to an existing employee, and to run payroll on our schedule! The integration with Procare makes it a seamless process. Cons I can't really think of anything that is missing... they seem to cover all of the bases from taxes to onboarding help! Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Cost, ease of use, and integration with Procare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Erica W. Owner Construction ### "Helps me run my business with convenience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 October 15, 2025 Overall it’s been good. I’ve preferred the easy of the system and the cost is much better than other services I’ve used. Pros Gusto is very easy to use and the cost is reasonable compared to other services. Payroll is always on time. I’ve really been impressed with their add on services (the HR service helped me write my employee handbook, there is an add subscription for labor law posters to keep us in compliance, and I’m looking into 401k). Cons It’s a little less one-on-one that services I’ve used before. Which I generally don’t need. But I had a complicated problem (that was partly my fault) and it was very difficult to find someone who understood what was going on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/194047/Gusto/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fracttal One vs Gusto](https://www.capterra.com/compare/159911-194047/Fracttal-vs-Gusto) [MaintainX vs Gusto](https://www.capterra.com/compare/179296-194047/GetMaintainx-vs-Gusto)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)