---
title: "Clari Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Clari Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more."
source_url: "https://www.capterra.com/p/194117/Wingman/"
page_type: "product"
language: "en"
---

# 

 Clari Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Clari

## What is Clari?

Clari is a cloud-based Revenue Orchestration Platform that brings together sales engagement, pipeline management, forecasting, conversation intelligence, and customer retention tools in one place. It gives revenue teams a shared view of data across sales, marketing, finance, and customer success. Businesses use Clari to track deal health, manage forecasts, record and analyze sales calls, and guide rep activity through structured workflows. Teams can capture activity from email, calendar, and calls automatically, reducing time spent on manual data entry. Core features include AI-driven forecasting, deal scoring, churn risk detection, call recording and transcription, shared buyer-seller action plans, and CRM data updates. Dashboards and analytics modules give managers visibility into pipeline trends and rep performance.

## What is Clari used for?

[Call Recording](https://www.capterra.com/call-recording-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)

Top alternative

Featured

Overall rating

Based on 314 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Pros & cons

Comprehensive sales call management

Efficient call review process

Inaccurate call transcription issues

Starting price

$1080

Per User, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Clari?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://salesloft.com&name=Clari)

Rating Breakdown

4.7

+−

Features4.6

Value for Money4.7

Ease of Use4.8

Customer Service4.7

Rating Breakdown

4.7

Features4.6

Value for Money4.7

Ease of Use4.8

Customer Service4.7

## Clari Reviewers Verdict

Updated September 2026

AI summary

-   Clari Copilot is well-suited for sales, account management, and customer success teams needing call analysis and coaching tools.
-   Reviewers are positive about its intuitive interface, reliable call recording, and helpful call review features for feedback and training.
-   Teams benefit from easily capturing, reviewing, and sharing sales calls, which supports better follow-up and skill development.
-   Some key downsides are inconsistent transcription accuracy, occasional speaker misattribution, and challenges with diverse accents.
-   It fits organizations prioritizing call insights and coaching, but buyers needing highly accurate transcripts may want to consider these trade-offs.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Clari

4.7 (314)

VS.

[5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

$1080

Per User, Per Year

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (314)

Ease Of Use

5.0 (809)

Value For Money

4.7 (228)

Value For Money

4.9 (734)

Customer Service

4.7 (245)

Customer Service

5.0 (738)

## Clari alternatives

[4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/194117/Wingman/alternatives/)

## FAQs about Clari

Overview

### What problems does Clari solve?

Clari solves lost sales-call knowledge, inconsistent rep coaching, manual note-taking, weak CRM hygiene, and poor visibility into deal risk by automatically recording, transcribing, analyzing, and sharing conversations across Zoom, Google Meet, Salesforce, and HubSpot. Sales reps, managers, enablement, customer success, product, and marketing teams benefit most.

Answer based on 165 reviews

Overview

### Which roles and teams benefit most from Clari?

Clari is most used by sales teams, including SDRs, BDRs, account executives, and sales managers, who need pipeline visibility, forecast accuracy, and deal inspection. Customer success and account management teams use it to monitor renewals and revenue risk, while executives rely on dashboards to track performance and guide planning.

Answer based on 314 reviews

Overview

### What company size and industries is Clari built for?

Clari is built mainly for small SaaS and B2B sales organizations, with 68% of reviewers from small businesses and 28% from computer software. It also serves midsize companies at 31%, especially in information technology and services at 23% and internet businesses at 10%, where sales involve calls or demos.

Answer based on 314 reviews

Features and Usability

### What are the key features of Clari?

Clari includes core conversation intelligence features like automatic call recording, transcription, call analysis, and call review for sales coaching. Differentiators include game tapes, battlecards, talk-listen ratio tracking, and call sharing for team collaboration. It also supports CRM integrations, calendar sync, and searchable transcripts for follow-up and onboarding.

Answer based on 129 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Clari starts at $1080 per user/year for Accelerator, with Enterprise at 1320 per user/year, and a free trial is available. Reviewers often call the price point right, competitive, and cheaper than Gong, though one noted a need for different pricing tiers for Asia and very small sales teams.

Answer based on 15 reviews

Integrations

### Which third-party tools and platforms does Clari integrate with?

Clari integrates with 10 third-party tools and platforms, including Google Meet, HubSpot CRM, Zoom Workplace, Gmail, Outreach, Pipedrive, and Salesforce Sales Cloud. Reviewer mentions center on meeting, email, and CRM connections, while the catalog also lists Slack, Microsoft Outlook, and Gong.io.

Answer based on 41 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Clari?

Clari is generally easy to onboard for sales reps, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say new reps and quick learners get productive fast through call recordings, comments, and shadowing. Some users report an initial learning curve, while teams exploring advanced features may need extra guidance.

Answer based on 13 reviews

Getting Started and Support

### What customer support options does Clari offer?

Clari offers Email/Help Desk, FAQ/Forum, and a Knowledge Base for support. Users describe help as mixed: some report quick, helpful responses when issues arise, while others mention slower replies to queries. The available self-service resources and direct email support cover common troubleshooting needs.

Answer based on 5 reviews

Call recording

### How well does Clari handle call recording?

Clari records sales and customer calls reliably and makes review, coaching, and follow-up much easier. Sales enablement, SDR, and customer success teams value automatic recording, transcripts, clips, and sharing for training and handoffs, though some users mention access controls, occasional missed recordings, and limited screen-view options during playback.

Answer based on 103 reviews

## Who uses Clari?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive sales call management

98% positive reviews out of 58

Most users comment sales calls are easily recorded, analyzed, and integrated, supporting sales team collaboration and training.

Inaccurate call transcription issues

43% negative reviews out of 76

Some reviewers indicate transcription struggles with accents, speaker identification, and accuracy, making transcripts occasionally confusing.

Efficient call review process

100% positive reviews out of 30

Most reviewers describe call review as fast and insightful, aiding feedback, training, and performance improvement.

Felipe S.

Global Development Representative, 1,001 - 5,000 employees.

"Clari does a great job recording calls in different languages and making summaries that you can review later."

Intuitive and streamlined interface

100% positive reviews out of 25

Most users report ease of use makes daily tasks simpler, with a straightforward, visually appealing interface.

## Features

AI summary

Based on 2,775 Sales Tracking reviews

Capterra data shows that buyers of call recording software rank the following features as their top priorities:

-   **Recording** (**61%** of reviewers rated this feature as critical)
-   **Call Transcription** (**55%**)
-   **Conferencing** (**42%**)

Clari supports all three of the features reviewers value most: **Recording**, **Call Transcription**, and **Conferencing**. Together, these capabilities help businesses capture conversations, turn spoken discussions into searchable text, and connect multiple participants in one place, allowing teams to review calls more easily, improve follow-up, and keep communication organized.

Recording

4.8 (98)

50.00% of 98 reviewers that rated this feature as important or highly important

With this capability, you can easily capture, access, and review meetings or calls, which helps with coaching, client management, and training. Reviewers appreciate the clarity, automatic recording, and seamless integration, though some note quality drops during screen sharing.

Call Transcription

4.3 (70)

52.86% of 70 reviewers that rated this feature as important or highly important

Clari offers automatic transcription so you can focus on conversations instead of note-taking. Some reviewers find it helpful for quick summaries and report building, but others say accuracy drops with diverse accents or speaker identification.

Call Monitoring

4.6 (16)

43.75% of 16 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

4.8 (129)

56.59% of 129 reviewers that rated this feature as important or highly important

It gives you a reliable way to capture and revisit calls for sales coaching, performance review, and sharing within teams. Users think the recordings are clear, easy to access, and integrate well with Zoom, though some mention minor lag or transcript accuracy issues.

On-Demand Recording

4.6 (68)

36.76% of 68 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Archiving & Retention

4.6 (50)

34.00% of 50 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Clari 83 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Automatic Call Distribution: Distribute/route/connect calls
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
- Call Disposition: Track and report on call outcomes
- Call List Management: Manage and track all past and future calls.
- Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance
- Call Recording: It gives you a reliable way to capture and revisit calls for sales coaching, performance review, and sharing within teams. Users think the recordings are clear, easy to access, and integrate well with Zoom, though some mention minor lag or transcript accuracy issues.
- Call Reporting: Track and report on all incoming and outgoing calls
- Call Routing: Sends voice calls to a specific queue based on predetermined criteria
- Call Tagging: Highlight specific time marks for annotation and review purposes
- Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number
- Call Transcription: Clari offers automatic transcription so you can focus on conversations instead of note-taking. Some reviewers find it helpful for quick summaries and report building, but others say accuracy drops with diverse accents or speaker identification.
- Call Transfer: Transfers live calls to other agents
- Caller ID: Identify the number and contact information of a caller before answering the phone
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Client Management: Manage contact details and communication with clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Management: Ability to handle large datasets
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Email Templates: Pre-made examples and templates for emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- File Transfer: Move files across different systems or networks
- For iPad Devices: Operate/access software on iPad Devices
- For Sales Teams/Organizations: Caters to sales teams
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Goal Management: Allows employees to set and manage work or career related goals
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: With this capability, you can easily capture, access, and review meetings or calls, which helps with coaching, client management, and training. Reviewers appreciate the clarity, automatic recording, and seamless integration, though some note quality drops during screen sharing.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduled Recording: Automatically record calls at predetermined times
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Video Conferencing: Connect with meeting participants remotely over video

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (314)

4.6

Based on 314 reviews

## Pricing

Value for money

4.7 (228)

Free Trial

[View pricing plan details](https://www.capterra.com/p/194117/Wingman/pricing/)

Accelerator

$1,080

Per User,Per Year

It includes:

-   Activity dashboard
-   Call sharing
-   Call snipped creation & sharing
-   Custom bot name
-   Smart Summaries
-   Speak & talk-time detection
-   Comments on calls
-   Private calls
-   Game tapes
-   Games tapes Analytics
-   Custom topic tracking
-   Monologue alert
-   Voice-triggered battle cards
-   Smart follow-ups
-   Team insights dashboard
-   Avg. call duration
-   Talk: listen ratio
-   Longest monologue
-   Interactivity scores
-   Call filter and alerts
-   Advanced filters for deals
-   End-to-end data encryption
-   GDPR Compliant
-   SOC 2 Compliant

Enterprise

$1,320

Per User,Per Year

It includes:

-   Advanced Security
-   API Access
-   Coaching as an Service
-   Dedicated Customer Success Manager
-   SSO & SAML
-   Customized call scoring
-   Custom Call data storage & retention
-   Role-based access control

Value for money

4.7 (228)

4.7

Based on 228 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Gong](https://www.capterra.com/p/157969/Gong-io/)[

Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[

Salesflare](https://www.capterra.com/p/149522/Salesflare/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (245)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (245)

4.7

Based on 245 reviews

## User reviews

Overall rating

4.7

Based on 314 reviews

Filter by rating

5(214)

4(93)

3(7)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

BDM

Legal Services

### "Clari- Sales Rep Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 24, 2026

Clari is a great tool to provide specific feedback, helps with call summaries back to prospects, and is good for forecasts. It could do a better job entering calls, with spelling, and providing best practice insight. Easy to collaborate with multi-team members. The system does have an initial tough learning curve but it has improved to be sufficient.

Pros

Conversation summary and breakdowns. Great advice for improving areas and buy signals for sales professionals. Great prompts can lead to great information.

Cons

Sometimes the system gets confused and doesn't provide any information. Depending on accent and name, the system doesn't spell correctly.

Switched from

[Gong](https://www.capterra.com/p/157969/Gong-io/)

Integration needs for the team and holistic needs for overall feedback enablement and forecasting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FS

Felipe S.

Global Development Representative

Security and Investigations

### "Recording & Coaching"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2025

I use Clari almost everyday. It's amazing to see the analysis that it does for every call. I can review them and see what I did wrong and where I can improve. You can use the AI chat box to ask for any part of the conversation which makes it easy to use.

Pros

Clari does a great job recording calls in different languages and making summaries that you can review later. In my role, I'm measured on qualified meetings and Clari does a fenomenal job on identifying budget, authority, need & timing for my deals.

Cons

Sometimes it doesn't join the meetings and you need to add it manually. Sometimes, even if you add them manually it still doesn't join.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nynke S.

Sales rep

Computer & Network Security

### "A great forecasting tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 17, 2025

A great first experience in helping forecasting with the entire team.

Pros

We've only recently started to use Clari, it's a great tool to help with forecasting

Cons

You have to re-enter the complete forecast to proceed. Sometimes it would be easier if you could just quick submit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Santhosh C.

Customer Success - Implementation

Financial Services

### "A great product to Review and Analyze meetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 4, 2023

Pros

Mine is a customer facing role and I have virtual meetings on a daily basis. The recording helps in making my Notes perfect and highlights some important discussions that happened on the call. Also, sometime we may have to skip calls, at those times wingman recording is your best buddy.

Cons

I don't have anything to say except for the transcript, often it doesn't pick the right words. Definitely, there should be improvement to make it better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OT

Omer T.

BDR

Computer Software

### "Wingman won't let me miss a thing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 28, 2023

I like it a lot. We used to rely only on Salesloft recording which was't so stable and hard to use and had to script and learn from it all manually. Wingman has changed it.

Pros

Ability to analyze and review my calls. I get inside insights and can improve my calls next time

Cons

I would like to connect it directly to my CRM and to Saleslofrt

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HR

Hayat R.

Product Marketing Manager

Computer Software

### "Great for Product Marketing insights"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 18, 2023

Pros

I don't have the time to be on every sales call to learn about our customers and see what they're comparing us against in the market. Wingman helps to consolidate this information easily with filtered searches and keywords.

Cons

Can't add multiple teams to battle cards or remove the battle card category. We are a large company with multiple teams that need assigning to very different intel on the same competitors product-depending, so I'm not entirely certain they're the best fit for all "enterprise" companies.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NA

Nilesh A.

CTO

Education Management

### "Great tool for Customers Calls "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 11, 2023

Overall it was good

Pros

The ability that it can capture the video along with a call, and a very good transcription, Easy to share the clips with

Cons

Can make the transcription better, sometimes the words not accurate

Switched from

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)

No Video capture

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Samir M.

Sales Operations Manager

Health, Wellness and Fitness

### "Wingman Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 10, 2023

Pros

The ability for our sales managers to dive into the calls that their teams are making.

Cons

Nothing as of yet, I think its a user friendly tool

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ

Sam J.

AE

Computer Software

### "Great tool to improve Sales efficiency "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 2, 2023

Pros

The tools does a great job of helping us record, analyze and improve the efficiency of the team. Apart, saves us a lot of time taking all the notes.

Cons

I don't much like the battle card popping up again and again during the call which is frustrating sometimes. So far so good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Brad S.

Regional Sales Manager

Hospitality

### "Game Changing software to assist Sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

10/10

April 1, 2023

Pros

Love the ability to record calls, give you notes on the call and more importantly when you have a competitor mentioned it brings up a battle card automatically!

Cons

Have not found anything that I don't like as of yet! All seems to be golden!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/194117/Wingman/reviews/)

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