# Page 2 | Clari Copilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Clari Copilot the right Call Recording solution for you? Explore 314 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194117/Wingman/reviews --- Clari Copilot 4.7 (314) [View alternatives](https://www.capterra.com/p/194117/Wingman/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 2 - Reviews of Clari Copilot ## Showing most helpful reviews Showing 26-50 of 314 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NJ Nihal J. Software Engineer Accounting Used the software for: Less than 6 months ### "Winman - Review" July 6, 2022 5.0 Keeping meeting notes, recorded calls and videos are very helpful for future references. It helps a lot in follow-ups, sharing training content, and review submissions. Pros The call recording feature is a fantastic tool for reviewing calls, seeing talking percentages with clients & sending the videos to them afterwards if needed. The Transcript feature is the cherry on the cake, helps to maintain meeting notes easily. Cons Nothing as of now. All the features are working as expected and getting the most out of it. Review Source AM Adam M. Customer Success Manager Computer Software Used the software for: Less than 6 months ### "Great, affordable, reliable call recording software" March 2, 2022 5.0 Fantastic! I really like their product, customer service, and pricing. Wingman is a great software that just keeps getting better, and they genuinely care about your success. Pros The simplicity of setup, use, and customer service. Wingman's product is great, and they keep enhancing the features every month, from ways to organize the content, to improving desktop app functionality. Cons There are times that it can take a few minutes to add Wingman to a call once it's already started. This only happens when Wingman is not already on a call. This can sometimes allow content to be missed on the recording, which can be difficult at times. Review Source AP Adam P. Account Manager Information Technology and Services Used the software for: Less than 6 months ### "Best sales recorder tool out there" March 25, 2023 5.0 Overall, I my experience with wingman has been extremely positive, as evidenced by the following features such as :- Easy to use and navigate- Automatically logs calls, meetings, emails and other activities to create an automated sales record- Comprehensive integration with popular CRM systems - Robust tracking capabilities that allow users to track sales performance across multiple channels - Automated meeting scheduling Pros Wingman by \[sensitive content hidden\] is a fantastic sales recorder tool that makes it easy to keep track of my sales activities. It helps me manage my accounts and quickly set up calls with prospects and clients, making it much easier to close deals faster. Cons Some of the cons of wingman are the lack of customization and reporting features. However, this is offset by its easy setup process and user-friendly interface. The tool also provides users with unique features such as automated meeting scheduling and advanced tracking capabilities. Review Source Kemal G. Senior Business Development Manager Information Technology and Services Used the software for: 2+ years ### "Best call recording tool!" September 14, 2022 4.0 Wingman is helping us a lot to increase our call quality by listening to and evaluating our employees. It also saves so much time for our admins. When there's a question agent cannot answer, we can simply do that part of the recording and send it to relevant teams. It's a must-have tool for any company that has sales/bd teams. Pros It almost correctly transcripts any accent. Saves us so much time for our admins and helps us to evaluate our calls and employees. Cons It's only missing one feature. I'd like to put a limitation on who can listen to the calls. Reason for choosing Clari Copilot I had the best experience before. Their support is very helpful and you always get the answers you are seeking for. The tool is the best in the market. Review Source Mahidhar A. Director - Demand Generation Computer Software Used the software for: Less than 6 months ### "Best tool to analyze our meetings" March 3, 2023 5.0 Wingman Notetaker is very helpful in automatically recording the calls and giving insights such as longest monologue, talk/listen ratio, etc. This really helps us to analyze our calls and improve the way we talk to people. Pros There are so many things that I like about Wingman. I am going to drill down to each feature that I like.Dashboard - Gives us an idea of how many calls were made and we can filter them as per the duration. We can sort them as per the talk/listen ratio and the longest monologue in a call. This gives us insights into what can be improved in further calls.Game Tapes - I use this a lot to help the new joiners understand how to handle objections by looking at the previous calls, how to pitch our product to the customers, how to position ourselves etc.Battlecards - I like how the battle cards pop up when we mention a competitor.Overall, Wingman is very easy to set up and you can almost see the results instantly on how it's going to help you analyze the calls and give you insights. Cons Sometimes, the dialects get mismatched and we can see that clearly when we go back and look at our call recordings. Although this rarely happens, there is still room for improvement to perfect this. Review Source VR Verified Reviewer Director of LatAm Growth Financial Services Used the software for: 6-12 months ### "Amazing UX, great team, company on the rise!" November 23, 2021 5.0 Mostly handoffs amongst different departments, sales coaching, as well as onboarding for new employees. Pros The UX of Wingman competes with some of the best in their class. Best bang for your buck, and willing to help fellow startups on pricing packages that adjust to your growth potential. From the beginning, the sales team was understanding, and at no point did we feel pressure on signing a contract. We first analyzed other platforms, and they all seemed to want to pressure us into signing even though timing didn't make sense at the time. Props to the entire sales team regarding this point. Furthermore, they actively listen to our needs and are improving the platform adjusting to their customer's needs. Cons For right now, Wingman can't transcribe Spanish voice (which is the core of our business). Raised this point to our sales rep, and a request has been put forth in order to prioritize this request in their product roadmap. Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Reason for choosing Clari Copilot Their UX, simplicity, team, and pricing Review Source Alex M. Account Executive Computer Software Used the software for: Less than 6 months ### "Great tool for any sales team" January 24, 2023 5.0 Wingman has been my sidekick since we brought it on. A must-have for any sales team. Pros My favorite feature is the battle cards that you can save and configure to pop up when certain keywords are mentioned on a call. Cons So far I have not experienced any issues. Wingman has been very easy to adopt and works great with our existing sales stack! Review Source Stephen H. Software Developer Marketing and Advertising Used the software for: 6-12 months ### "Pretty good product with a strong future" September 18, 2021 4.0 Our team was looking for a way to consolidate and transcribe our client interactions in one single place. the setup was very slick, and when we did need support, the team was very professional and fast at recognizing and resolving our needs, Pros The tool allows automatic recording, and consolidation of our phone calls, google meets, and zoom calls in one place, and treats them the same - a client interaction is presented for each type! Cons the Wingman API is a bit primitive, but it does serve its intended purpose. Could use some expansion to better integrate with additional 3rd party or home-grown tools Review Source Neha P. Sales Manager Computer Software Used the software for: Less than 6 months ### "Best Sales Interaction platform available in the market" November 7, 2021 5.0 The overall experience has been great. It's a wonderful tool for managing the sale interaction process end to end. The insights offered are valuable both to the AE as well as the manager who is alerted whenever a deal is at risk and is offered suggestions. Can be used as a wonderful coaching tool too. Pros I really like how can after a call I can go in and view the recordings seamlessly of the entire sales interaction, the insights that give throughout the journey of the entire sales call are valuable. We can view the recordings on the go whenever we like to check if we are missing out on any important detail. The amazing part is, if for some reason you cannot listen to the call, you have an option to read it as well and make your observations. Overall, I love it! Cons There's nothing to dislike, to be honest, I really enjoy working with this tool. I want more people to know about it and take advantage of this tool for managing their sales function. Review Source VR Verified Reviewer Manager, Sales Information Technology and Services Used the software for: Less than 6 months ### "Great solution for Deal Management & Call Coaching" December 22, 2022 4.0 This is a critical tool as part of our sales tech stack. We love the integration with Salesforce and Clari and ability to keep track of both calls and demos. I personally spend at least 2 hours a day using Wingman to review calls, look at deal energy and score my teams calls to provide them instant feedback. Pros We use this every day. We keep track of call performance and share links to recordings with our prospects. We also can use the deals central to track deal energy and score calls for sales coaching Cons Subtle improvements to deal management, more specifically visibility into email communications. It would be great to listen into live calls as well. Switched from [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Price and integrations with Clari Review Source VR Verified Reviewer BDR Computer Software Used the software for: 2+ years ### "Awesome Wingman" July 1, 2021 5.0 Pros The ease of use and the UI is very good. Cons Words are captured wrongly and it need to improve. Review Source Abhilash (Archie) M. Enterprise Sales Consultant Computer Software Used the software for: 1-2 years ### "True to the name, a sales rep/manager's sidekick" December 10, 2019 5.0 True to its name, Wingman has empowered the sales team at Chargebee to adapt, coach and share tribal knowledge easily. We have active sessions where teams discuss calls and offer their thoughts and ideas on specific use cases and scenarios, objections that come up on the call. Pros The easy implementation and setup is just magic. The powerful integrations with Zoom and Outreach have made adapting, coaching, and knowledge sharing within the sales team seamless Cons Although no complaints, Wingman could do a better job in automating note taking and integrating these notes into specific sections of the call as well as logging them into the sales CRM Reason for choosing Clari Copilot Wingman not only had a great sales team that made evaluation easy but also invested in our sales process and areas of opportunities right from the get-go (in just a couple of days from when we had the first few SDRs sign up for the trial to share feedback!) They brought in ideas on how we could optimize the use and helped in its adoption within the team. Review Source MJ Mimi J. Content Strategist Design Used the software for: Less than 6 months ### "A great digital assistant" February 16, 2023 5.0 It's made my job so much less stressful. I no longer have to be worried about my notes making sense or missing information when people talk too fast and having them repeat it. Instead, I can be fully present on my calls and go back to listen for any information I may have missed. Pros Integration was really seamless and our clients seem to understand why we are using Wingman. For client management, Wingman has helped dramatically with reviving a stalled project or better understanding complex needs and requests. Having the ability to listen back, watch back, and see a transcript gives me flexibility for all of my client needs. Cons I really wish there was a simple sentence that let people know on a call that Wingman is not a person--it's a note-taking app. Even if the name in zoom was changed to "Wingman note-taker" or something like that so we don't have to spend the first few minutes of every call anecdotally talking about what wingman is. Reason for choosing Clari Copilot Wingman was less expensive Review Source CC Chris C. Sales Development Manager Construction Used the software for: 1-2 years ### "Highly recommend for sales teams" January 16, 2023 5.0 I've used Wingman at previous organizations and was involved with implementing wingman into our sales tech stack at my current company. I've used a few other call recording platforms and Wingman has been the best quality and cost-effective tool. I highly recommend Wingman for any sales manager, individual quota-carrying contributors, or any member of sales organizations looking to review, analyze, and give feedback on sales conversations that happen by phone or video call. Pros Wingman is an excellent tool for sales teams to listen back and review sales calls. They have great integrations with platforms like Google, Zoom, HubSpot, Microsoft, and others to ensure all sales calls in multiple channels are captured and recorded. Cons Some of the transcriptions are inaccurate. Like any technology, especially one analyzing voice and speech, there is room for error. This ultimately did not impact our decision to still use Wingman. Review Source Tori S. Senior Customer Success Manager Computer Software Used the software for: Less than 6 months ### "So far so good - with Wingman I get to co-pilot and coach up my team at 2x speed" August 2, 2021 5.0 Wingman allows me to train brand new employees about brand messaging with previously recorded calls. Post-training, I can co-pilot and coach training graduates in Wingman at 2x speed, instead of either needing to be on the call or relying on written communications only. Total gamechanger! Pros We have recently migrated from a more expensive competitor. So far (one month in), we have not seen a drop in features or useability. We like being able to take note of coaching opportunities and customer expansion opportunities on each call, observe key action items, and see aggregate call analytics. We're a team of CSMs who are in early-stage SaaS growth, where replicating ourselves in new team members is critical. I lean heavily into technology for efficiency gains, and my second criteria for tech is whether the team is responsive when we encounter the inevitable bug or a feature is needed. The team's response is yet to be determined since we've run into no issues so far. Cons It has checked all boxes for us so far, and no issues with useability. These were my primary concerns in cutting over, and one month in we still have no gripes. Review Source OT Omer T. BDR Computer Software Used the software for: Less than 6 months ### "Wingman won't let me miss a thing" April 28, 2023 5.0 I like it a lot. We used to rely only on Salesloft recording which was't so stable and hard to use and had to script and learn from it all manually. Wingman has changed it. Pros Ability to analyze and review my calls. I get inside insights and can improve my calls next time Cons I would like to connect it directly to my CRM and to Saleslofrt Review Source Akhilesh S. Solutions Engineer Information Technology and Services Used the software for: Less than 6 months ### "A tool for GTM teams of any size. " August 11, 2021 4.0 A great tool which solves a lot of time, transparency and enables easy of collaboration. Pros The fact that I do not need to worry about taking notes, but just keep marking bookmarks within a click for it to be reviewed later saves a lot of time esp when I can listen to them in 2x, @mention relevant stakeholders to take a look etc., Cons The transcription quality is not great and needs to be improved. Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Review Source VR Verified Reviewer Vice President Events Services Used the software for: 6-12 months ### "Wingman Brings Sales intelligence which every Sales person is thriving for " February 21, 2023 5.0 Pros I liked the Call recording and transcription feature, I also liked the deal warning it shows with the engagement level of each communication. It really helps you to keep your CRM hygienic which is key for every salesperson. Cons I am not aware of such things however I am aware that Wingman is working on some features which will help better . Review Source Kaushik S. Sales Development Representative Information Technology and Services Used the software for: 6-12 months ### "Ease of Use" December 14, 2021 5.0 Pros It is very easy to use and convenient. It has an app which we can track our past calls and learn from others too. Cons I havent felt anything that could hamper my experience on the platform Review Source Brendon M. Account Executive II Computer Software Used the software for: 6-12 months ### "It works perfectly like how it was advertised!" May 12, 2022 5.0 Pros The call recording and screen recording during a demo are great, it is best for those who wanted to use the call for training and quality purposes. This also gives you an idea of how you did after the call. Easily shareable to the call participants. Cons Nothing really. Everything I need works. Review Source VR Verified Reviewer SDR Manager Computer Software Used the software for: 6-12 months ### "Great time saving tool" June 23, 2021 4.0 the experience has been great as it helps me save a lot of time, find the relevant information/call/metric in no time Pros \-Easy to navigate -Filters that help me narrow down my research and find what I am looking for in no time -Understand where my SDRs need help and coach them better -Talk/Listen ration Cons lack of strong integration with our CRM Review Source Gunjan C. Account Executive Computer Software Used the software for: 6-12 months ### "Best sales trainer" July 28, 2021 4.0 Pros \- user-friendly interface - automatically joins your calls Cons \- Not 100% accurate while transcribing - Review Source Aastha N. Account Development Manager Internet Used the software for: 6-12 months ### "A robust and effective tool for Call Tracking and storage" September 21, 2020 4.0 My overall experience with Wingman has been pretty great. It is a very robust and easy to use tool for tracking calls. It acts as a repository for all our calls and is integrates well with our internal tools. The AI feature is great and mostly accurate. It makes searching for specific words in a transcript easy. Their UI is also pretty intuitive and easy to navigate through.We use it for Sales coaching , recording internal calls as well as client meetings. Pros It builds call scripts for all calls making it easy to search for phrases. It integrates well with Salesforce and Gmail. You can share call scripts with your teammates, add comments or feedback . It is 70% accurate with the recordings an d its AI capability is great. Cons Wingman can work on improving its accuracy . The AI feature is accurate like 70% of the times. Apart from that there's nothing else I would want Wingman to change. Review Source YP Yannis P. Customer Success Manager Hospitality Used the software for: 6-12 months ### "An incredible app!" June 6, 2022 4.0 Pros Easy to use, great to record calls, both scheduled & unscheduled, review & send to client as required. Cons Transcript feature needs a lot of work, as it is hardly working, however it is also hardly used by myself, thus not too impactful. Review Source Manuel H. VP, Community and Partnerships Health, Wellness and Fitness Used the software for: Less than 6 months ### "A magical add-on to help you better focus on what matters most" June 10, 2022 5.0 Pros Since I joined my current job one of the most welcome new tools I’ve been exposed to has been Wingman. The seamless integration with Zoom makes it a convenient companion that is always there to help record my calls with external partners. The magic extends beyond a simple recording. The transcription of the call turns it into a nearly perfect notetaking service, and it can also enhance your meeting skills by showing you the ratio of time you spoke compared to the other people in the call. Plus it can even contextualize portions of a call to help you spot problem or opportunity areas. Cons The only thing I was challenged with learning to use Wingman was realizing how to “enable” it for my external calls. It turns out the default setting is on for all external calls, which you can disable on a call by call basis or enable for any internal calls you also want to record. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.