# Page 3 | Clari Copilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Clari Copilot the right Call Recording solution for you? Explore 314 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194117/Wingman/reviews --- Clari Copilot 4.7 (314) [View alternatives](https://www.capterra.com/p/194117/Wingman/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 3 - Reviews of Clari Copilot ## Showing most helpful reviews Showing 51-75 of 314 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ram V. Account Executive Information Services Used the software for: 6-12 months ### "Wingman - A great Wingman for Sales reps" July 23, 2022 5.0 Really positive so far! Pros Really great call recording software, great ease of usage and UI Cons Accuracy for the transcripts can be higher - The calls load slightly later at times from the dashboard Review Source VR Verified Reviewer SDR Financial Services Used the software for: 1-2 years ### "Saving a lot of time with Wingman!" June 23, 2021 4.0 Pros The product is easy to use and captures all the details almost accurately. The transcript is super helpful rather than spending an hour listening to a really long call. Cons There's always room for improvement. UI could be better, and I wish I could access everything I need on the web app instead of the desktop app. Review Source PK Perkin K. Marketing Operations Computer Software Used the software for: 6-12 months ### ""Wingman is incredibly useful, efficient, and user friendly!"" October 3, 2021 5.0 Wingman helps in understanding prospects pain points from discovery calls as well as demo calls. This can benefit me in planning new personalized marketing campaigns. Pros Very intuitive to use, the perfect way to understand which areas needing improvement during the sales process. Apart from this, you also get to see the ratio of how much your sales rep. talked compared to the prospect. Cons The voice-to-text conversion is also good, however, it could always be a bit better. Overall, there is nothing that I dislike about Wingman, just tiny things that I'm sure will improve over time. Review Source VR Verified Reviewer Sr. SDR Marketing and Advertising Used the software for: 6-12 months ### "BEST TOOL TO ENABLE A GROWING SAAS COMPANY" July 8, 2021 5.0 Pros 1\. The integration with other products is an incredible feature because as a user of the tool, I don't have to do anything. Setup once, and Voilaah! 2. The support from the Wingman team is incredible. The folks reply to a query post-midnight as well. 3. The Wingman extension on the chrome browser is probably their best feature. Helps record super important CRM calls with the click of a button. I can write probably 10 more features but I suggest you try this tool yourself and see the magic unfold. Cons Hardly anything. As a daily user, I haven't had any major concerns over the last year. Although the speech-to-text feature can be improved. Review Source Jeeviya N. Senior AE Information Technology and Services Used the software for: 6-12 months ### "Usage & quality" December 4, 2019 5.0 It's a very informative software to understand the flow in a call, much more than just a recording software and can be a great use for anyone whos looking to understand their performance over calls and conversation with a client. Pros The software is very intelligent and needs minimal human efforts. Joins the calls automatically and hassle-free recordings without being worried about missing any recordings for future references. The other best part is that the recordings can be heard from the audio or viewed as a chat which makes it easier for any future references. Cons The only thing so far is that if you schedule a call for a certain time but start prior to 15-20 mins - wingman sometimes doesn't record it. Review Source VR Verified Reviewer Customer Success Manager Construction Used the software for: 6-12 months ### "Great bang for your buck" January 16, 2023 5.0 Pros So many amazing features that work really well. Cons Had some initial trouble with the teams integration but it seems to be working now Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Reason for choosing Clari Copilot The price difference was insane. Review Source VR Verified Reviewer VP CX and Services Information Technology and Services Used the software for: 6-12 months ### "Wingman is best " January 15, 2023 5.0 Excellent, one of the best tool Pros Excellent user experience and sales tracking, we used it for training our team and various other activities and it works like charm. Cons Noting that I can tell you, it is perfect toll to use Review Source VR Verified Reviewer Senior Account Executive Computer Software Used the software for: Less than 6 months ### "Amazing tool to improves sales communication and skills" October 25, 2021 5.0 Great experience so far! Keep up the good work! Pros Easy to implement and use, loads of insights to learn from and integrate in your future approach. Cons Call transcript could be more accurate for non-English speakers Review Source Jei K. Customer Success Manager Information Technology and Services Used the software for: Less than 6 months ### "Great product for those looking for an alternative to Gong" March 6, 2023 4.0 Pros Great customer support. The product is easy on the eyes and fairly easy to navigate. Love the desktop extension feature along with the ability to turn on/off recording for calls. Also, like how it auto records for external calls. Cons The talk to listen ratio could be a bit better maybe. Not sure if it factors in when a Sales/CSM person is doing a presentation/deep dive which may require them to talk more than the customer. Review Source GL George L. Account Manager Information Technology and Services Used the software for: Less than 6 months ### "Highly intelligent software - valuable for our sales org" April 22, 2022 5.0 Pros Overall the tool is very helpful for our sales organization. We rely on wingman for sales enablement, pipeline review, and our customers benefit from the note taking bot. I love that folks who are unable to attend the meeting are still able to Cons sometimes the audio is transcribed as someone else's voice, so it is important to listen to the calls rather than relying on the notes Switched from [Tatango](https://www.capterra.com/p/145849/Tatango/) more features + better functionality Review Source Frank C. Business Development, Mid-Market Marketing and Advertising Used the software for: Less than 6 months ### "Easy to use, and great for call analyzing!" December 17, 2022 5.0 Pros The call recording & analyzing of the data is great for sales coaching and feedback. Overall layout and dashboard is very organized and easy to read. Cons Wingman pops at random times during calls and becomes a bit of distraction. Also call snippets might be nice when it's hopefully implemented on the platform. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 6-12 months ### "This tool helped me learn from our best salesperson" December 2, 2019 4.0 Overall, I've learned different negotiation strategies, how to position our solution to the clients. Different ideas. It has really been a helpful tool in my working experience. Pros To find every call in one place is so useful. I don't have to ask around my colleagues or my seniors to send me the call recording or the meeting link. I can find each call and learn. Plus, I can also learn from the manager's comments and see how it could be better. Overall, a great learning experience. Cons Nothing specifically. It takes a little time to process the recording, but that's fine not a big issue. Review Source HT Harish T. SDR Internet Used the software for: 6-12 months ### ""Working as a sales development representative over 1 years."" November 25, 2019 5.0 The best tool to improve our sales skills. it never misses to note any information(number and email id). easy use. It automatically starts recording the meetings and calls. The scripting feature helps us to understand our pronunciation and figure out how many times we have used it. I can figure out my mistakes by listening to the calls. I can share my calls with the team both good and bad calls, which help me to grow with the inputs which they give. It even helps me to tag people inside my organization, which makes it easy to showcase to higher authority in the organization. It allows me to insert a hashtag so that it allows me to use the filter as per my convenience. Pros Awesome reporting, The listening/talking ratio made to improve a lot. Even there is some network issue it records the words and also translates into scripts. It never misses any important pieces of information like email addresses and phone numbers. Cons it takes time to show my calls in the Team call log. It would be great if the call script recommendation option is available. Review Source RS Robert S. Data Product Analyst Financial Services Used the software for: Less than 6 months ### "Moving our Company from Note-Sharing to Slip-Sharing" October 17, 2022 5.0 Pros Helpful talk/listen ratio and other statistics about the meeting dynamic. Allows for our company to share calls/transcripts seamlessly across teams. This was imperative to eliminate note-taker-interpretation failures, where wording/tone/body language is mixed on calls that not all relevant users could attend. Cons Transcription will be off once in a while, as expected with most speech-to-audio, I haven't figured out how to feed it company-specific terms we use frequently that are mis-recorded. Review Source Veronika Y. CTO Security and Investigations Used the software for: 1-2 years ### "Great tool to track the calls with customers." August 3, 2020 5.0 Overall it is a great tool! Pros It is very easy to use as wingman connects automatically to every call, to both systems Zoom and Google Hangouts. It is super cool because no extra steps are required and you can't forget to connect it to a call. But my favorite features are a search option through the whole call conversation and commenting option. Usually, I need to recall something from the call and instead of listening one hour call, I can directly find via search the moment I am looking for. Definitely recommended for everyone who is at saas and makes customer calls and customer interviews. Cons Nothing. Everything works as expected. The software is constantly improving which is great! Review Source DM David M. Customer Success Manager Computer Software Used the software for: 6-12 months ### "Seamless Sales Optimization" May 25, 2022 5.0 Wingman has simplified and optimized our sales workflow. The tool is exciting to work with, as you discover all the features and abilities. Pros Wingman is truly intuitive, it does a great job with call transcripts and making them actionable. It's a great tool for sales representatives to take notes and relevant actions on their contacts. Cons The UI can be a bit overwhelming at first, as you go understanding all the features available. But this isn't a big deal and the learning curve is not too steep. Review Source VR Verified Reviewer Sales Development Rep Computer Software Used the software for: 1-2 years ### "SDR " June 23, 2021 5.0 Pros Ease of use and has an insane level of capturing the outcomes Cons Words are not identified if it is not a native speaker Review Source DM Drew M. CEO Information Technology and Services Used the software for: 6-12 months ### "Highly effective tool for sales recording - and affordable" January 7, 2022 5.0 The team has been super supportive with any question I've had Pros The price point is right, and it took literally 8 hours from signing up on the website to using it for my first call. It's got quite a robust feature set, and it's really easy for me to share findings / insights / recordings from my call with my team Cons The transcription isn't perfect, but I'm usually able to get close enough and then hop into the video recording Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Reason for choosing Clari Copilot More affordable and same feature set. Review Source AA Aastha A. Optimisation Consultant Information Technology and Services Used the software for: Less than 6 months ### "Amazing product and service - best for client roles" September 5, 2021 5.0 Amazing. Can't complain. Pros The accessibility and easy of using the platform. I can filter as per my requirements, skip to important parts using the transcript part and make MoM s easily. Loved it. Cons Nothing as such but if the plaform can make notes. Detect the crux of a conversation and make notes, life will be much easier. Review Source SG Sachin G. Manager - Admin Information Services Used the software for: 2+ years ### "Excellet" February 23, 2023 5.0 great gooing Pros ALL Good, Nice features, easy to use and implement Cons Not found any cons till now. all good gooing Review Source SC Santhosh C. Customer Success - Implementation Financial Services Used the software for: Less than 6 months ### "A great product to Review and Analyze meetings" May 4, 2023 5.0 Pros Mine is a customer facing role and I have virtual meetings on a daily basis. The recording helps in making my Notes perfect and highlights some important discussions that happened on the call. Also, sometime we may have to skip calls, at those times wingman recording is your best buddy. Cons I don't have anything to say except for the transcript, often it doesn't pick the right words. Definitely, there should be improvement to make it better. Review Source Abhishek G. Strategic Partnership Information Technology and Services Used the software for: 6-12 months ### "Great addition to any sales team" November 20, 2019 5.0 Pros the fact that you do not need to depend on a notebook to keep track of important points during a phone call is one of the best value that wingman offers. usually you tend to lose track of conversations that you had with someone more than 3 months back even if you keep detailed notes. the analytics it offers after a call is of great value wrt training of the sales team. Cons in rare cases, wingman misses out on few words/pronounciations Review Source WH Wyatt H. Sales Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Valuable and easy call coaching tool" March 11, 2022 4.0 Pros I've used Gong in the past and find that for our small and growing company, Wingman is a perfect fit. It was easy to set up, it is easy to learn, it helps me track key moments in calls, gives me important analytics, and allows for me to share coaching moments across my team easily. I also like how much the team is willing to listen to feedback and innovate, pushing the product forward. Cons I'm looking forward to the scorecard feature. Also, like in Gong, I wish I could share snippets of the call easier and use comments to tag specific moments for easy searching and referencing. Review Source YN Yash N. SDR Lead Internet Used the software for: 1-2 years ### "Great tool for recordings" August 16, 2022 4.0 My overall experience has been great, some initial features were missing which now have been integrated well. Pros I think I like how user friendly and easy to navigate the tool is. Cons In all honestly, I don't think there is any feature that I need that doesn't exist on Wingman. Review Source VR Verified Reviewer SDR Computer Software Used the software for: 1-2 years ### "Helpful" June 24, 2021 4.0 Pros Integration with the CRM is very useful and recording of conversations makes it convenient to go back and listen instead of manually keeping a track of every conversation. Cons The translation/ Picking up different accents seems to be a challenge with this tool. Review Source Similar Products Featured ## Related categories [Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.