# Page 5 | Clari Copilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Clari Copilot the right Call Recording solution for you? Explore 314 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194117/Wingman/reviews --- Clari Copilot 4.7 (314) [View alternatives](https://www.capterra.com/p/194117/Wingman/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 5 - Reviews of Clari Copilot ## Showing most helpful reviews Showing 101-125 of 314 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NB Nicolas B. Customer Experience Rep. Online Media Used the software for: Less than 6 months ### "A Simple Way to Improve Your Sales and Customer Support Call Quality" September 22, 2021 5.0 Pros Wingman allows you to truly critique your sales pitching and customer support calls, by ensuring that you have access to full transcriptions and clear highlights of your conversation to break down with your team or by yourself. Cons The software is absolutely great. At the moment, I can't think of any features I'd like to add or take away. Review Source AR Alex R. CEO Accounting Used the software for: Less than 6 months ### "The best call recording software out there." December 12, 2021 5.0 Pros The software is very simple to setup and allows you to set it and forget it without having to constantly make changes. What is also great is if you are running late for a meeting or can't make it you always have a record of it in addition to any notes you will get from the call. Cons To record a phone call you need to use a bridge line like Google or Zoom and can't just use an app or something. (Not a major issue we run all our calls via Google Meet) Reason for choosing Clari Copilot Quality and cost. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: Less than 6 months ### "Wingman is a great software that allows me to analyze my video calls and get feedback to improve" April 14, 2022 5.0 I've already gotten better at my craft by using Wingman Pros The analytics and ability to get feedback. Also as a learning tool by watching coworkers' calls. Cons Sometimes the transcripts confuses who is speaking Review Source DJ Denzil J. Account Manager Information Technology and Services Used the software for: 1-2 years ### "Ease of use and good for reviewing calls" November 26, 2019 4.0 Good for monitoring, reviewing and training of calls. Pros The ease of use. Great to reviews calls with your team, helps in understanding your calls with your clients. It is a great tool which helps you monitor every call, the use of words, the talk ratio. Easy to add comments and share feedbac. If you are a manager you can also monitor and check on your team's performance which make your job easier. Cons Accuracy can be a little better at times if the other party has joined a little late wingman fails to record. Review Source Mayank G. Sales Development representative Information Technology and Services Used the software for: Less than 6 months ### "Amazing product" December 14, 2021 5.0 Pros It's way too easy to use and the calls AI feature is amazing. Cons Nothing as such. Only sometimes the site has some lag. Review Source Zayne R. Sales Development Representative Marketing and Advertising Used the software for: 6-12 months ### "Wingman is great" November 21, 2019 4.0 Overall experience with Wingman is very good and it has helped me in improving my communication and call quality. Pros Gives the opportunity to listen to the calls made thereby paving way of improving the communication. Cons Some calls may not get recorded. That is a little bit messy. Review Source VR Verified Reviewer Sales Manager Marketing and Advertising Used the software for: 6-12 months ### "Great Service by Murali and great product" November 12, 2019 5.0 Pros I love the fact that it's so easily integratable and works well with our other apps like Toky, I can follow up my team's calls and transcriptions and track customer sentiment. I love Wingman Cons Nothing yet. Sometimes the words don't transcribe but that's rare. Review Source Dave A. President Computer & Network Security Used the software for: 6-12 months ### "An excellent platform to help my team add value with our clients" October 16, 2020 5.0 A perfect tool-set to advance our team's ability to add value! Pros Easy and intuitive to use. Excellent customer service. Every interaction with the technology and the team has been first rate. I highly recommend! Cons There are no "cons" to report. Review Source MS Mitch S. BDR Computer Software Used the software for: Less than 6 months ### "Great product!" January 13, 2023 5.0 Pros The call recording features as well as the AI translations are really great and accurate. Cons The UI on the dashboard page is a little too busy and hard to track everything. Review Source VR Verified Reviewer Implementation Consultant Computer Software Used the software for: Less than 6 months ### "Ease of Use - Wingman" September 5, 2021 5.0 It was a great experience Pros The auto recording of calls on zoom and placing a link on Fresh sales. Cons Wingman is good but the occasional emails from the wingman team is little bothering. Review Source David E. Sales Director LATAM Information Technology and Services Used the software for: Less than 6 months ### "Unbeatable Value for Money" February 11, 2022 5.0 Great so far. I would recommend Wingman to any sales manager. Pros Wingman is a complete software, really easy to use and implement. I love how we can coach reps with private and public comments, share soundbites and tag them. Cons I would improve reporting, with more clear and options of metrics Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Reason for choosing Clari Copilot Value for money Review Source MT Michael T. Data Asset Manager Information Technology and Services Used the software for: Less than 6 months ### "Wingman is great on the surface and gets better the deeper you go!" March 7, 2023 5.0 Pros I love the reliability of the transcription service and the ability correctly identify the speaker on calls with many attendees. Cons I occasionally find the webpage hard to navigate and a bit overwhelming, but generally very happy with the feature set. Switched from [Chorus](https://www.capterra.com/p/253713/Chorus/) Cost and lack of quality fetures Review Source Fernanda M. Customer Success Internet Used the software for: Less than 6 months ### "best personal assistant :)" January 25, 2021 5.0 after making several similar calls during the day I tend to lose attention on some, but being able to revisit accurate notes has been a lifesaver Pros I can go over each conversation to check important bits I could've missed, or track common points/convos amongst successful interactions with my leads and clients. Cons a little disruptive window when the call is over, no big deal to be honest Switched from [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Dialpad's note take isn't accurate enough Review Source HI Hamza I. Sr. AE Retail Used the software for: 6-12 months ### "If you are in sales, a must have tool" March 11, 2022 5.0 enjoying it Pros Seamlessly connected with zoom. the ability to easily shares recording links internally and with my clients. Cons pops up on desktop even though i have not joined the meeting. not the end of the world. Review Source TR Tina R. Customer Success Team Lead Information Technology and Services Used the software for: Less than 6 months ### "My Experience with Wingman" November 29, 2021 5.0 Have used the product already 2 months and overall I am happy. So far so good Thanks for a nice, easy to use product Pros Transcript part is the most important and useful feature, we are using when doing our calls. It makes the CSM job much easier Cons Currently can't provide a relevant answer, as I have been using Wingman for almost 2 months. I will definitely provide feedback once I manage to make use of all other features Switched from [Aircall](https://www.capterra.com/p/184709/Aircall/) transcripts mostly (which Wingman provides) which is a great feature Review Source TP Trevor P. Account Executive Marketing and Advertising Used the software for: 1-2 years ### "Wingman review " January 1, 2023 4.0 Pros I liked how easy it is to use as an everyday user. Cons Sometimes the recorder can have an error and not join my zoom call. Review Source AC Aryeh C. Director of Sales Operations Utilities Used the software for: Less than 6 months ### "Perfect combo of prices and features" June 12, 2022 4.0 Pros It has everything we would need from a call recording platform. Very easy to use and set up for our team. Cons It doesn't have an easy way to manually store calls Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[Jiminny](https://www.capterra.com/p/180829/Jiminny/) Reason for choosing Clari Copilot Lowest price that feautred all the required things we needed Review Source MU Monica U. Marketing Accounting Used the software for: 6-12 months ### "Great tool for onboarding" December 30, 2021 5.0 Wingman is for sure a game-changer for onboarding! Pros I really started a new role and needed to get on board with the company and product ASAP. Wingman made the onboarded process so much smoother! I was easily able to access demo recordings and calls with clients. The script allowed me to quickly scan for any keywords without having to listen to the whole video. Cons No dislikes from my end! So much easier than manually uploading videos into drives or sharepoints. Review Source RG Rob G. CMO Computer Software Used the software for: 1-2 years ### "Easy to get started and super helpful to coach sales " October 27, 2022 4.0 We use it across the company. Very easy to use and get value from. Makes it easy to here the voice of the prospect and customer. Pros I love the unlimited users feature - makes it easy to share call recordings across the company (then u pay only for recording seats). Alos love the Game Tape feature. Cons The voice to text annotation still has accuracy challenges Review Source Samir M. Sales Operations Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wingman Review" April 10, 2023 5.0 Pros The ability for our sales managers to dive into the calls that their teams are making. Cons Nothing as of yet, I think its a user friendly tool Review Source CL Christopher L. SDR Hospitality Used the software for: Less than 6 months ### "MUST HAVE if you're in sales!!" September 26, 2021 5.0 Its making drastic changes in my calls as it provides the awareness that is much needed Pros I love the fact that I can replay each of my calls and hear all the details. Whether its my responses, rebuttals, talk time, fluency,etc. Wingman provides all the insights and is pretty darn accurate. Cons Sometimes wingman doesn't catch the full conversation if there are not pauses between what you say and what the other person says. That's about all I can think of. Review Source GB Gurshan B. Sales Manager Security and Investigations Used the software for: Less than 6 months ### "A true co-pilot" November 22, 2019 4.0 Its been great. I spoke with CEO who made the sale. She also let me try the product and provided reports to me to help sell this to leadership. Pros I've used Wingman for 2 months now and its facilitated my call reviews dramatically. I used to be able to listen to 1 call and provide feedback in a 45-minute session - With Wingman, I can do 3 calls because of the data it provides. I can find what qualifying questions are being asked and more importantly which ones are not just searching a keyword or phrase. I also have the opportunity to see which reps are upselling through keywords and coach the reps on how to bring more ARR to the business. Cons Sometimes the talk tracks are inaccurate, this only happens when multiple people are speaking at the same time. Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/) Reason for choosing Clari Copilot Pricing Review Source HP Hansel P. Designer Computer Software Used the software for: 1-2 years ### "Super impressed by this product to keep track and improve sales calls" December 14, 2022 5.0 It was very easy to use and gets started with. i did not any special training. Was able to listen in on some of the sales calls and use it as a knowledge base Pros The transcription and the ability to label sections Cons I dont have any cons at this moment. Nothing really Review Source VR Verified Reviewer Customer Success Manager Financial Services Used the software for: Less than 6 months ### "Easy Call Recording Tool" September 14, 2022 5.0 It provides a great analysis of customer calls and saves all our information in a central location that is easy to access and review to improve our Customer Success Pros It seamlessly integrates with Zoom and provides key feedback on calls Cons the amount of features on the website indicates a steep learning curve to take full advantage of the tool Review Source JH Jordan H. Sales Development Representative Education Management Used the software for: Less than 6 months ### "Wingman improves our workflow and makes phones calls better" October 14, 2022 5.0 WIngman has allowed us to replay phone calls, listen for details, take notes, and copy and paste long content into our CRM to convey the main points accurately. Pros I like that wingman automatically transcribes conversations, allows you to speed up the playback, automatically separates callers based on voice recognition, and allows commenting in the timeline. Cons Sometimes there is a delay in calls being recognized in Wingman.... and then further, there can be long delays in processing audio and transcription. Sometimes delays are 10 minutes, and other times 1-2 hours. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.