---
title: "BuildOps Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about BuildOps Software - reviews, pricing plans, popular comparisons to other HVAC products and more."
source_url: "https://www.capterra.com/p/194155/BuildOps/"
page_type: "product"
language: "en"
---

# 

 BuildOps Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BuildOps

## What is BuildOps?

The only all-in-one software for HVAC commercial contractors. Scale your HVAC operations and increase revenue by 30% with streamlined invoicing, scheduling, dispatching, project management, and more—all built into a single platform. Don’t get stuck with residential software to run your commercial HVAC business. Avoid the headache and get the #1 HVAC service and project management platform, trusted by leading commercial HVAC contractors nationwide. Find out how BuildOps can boost your revenue, maximize profits, and improve communication between the field and back-office.

## What is BuildOps used for?

[HVAC](https://www.capterra.com/hvac-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Recognitions

Shortlist

Overall rating

Based on 177 user reviews

Reviews sentiment

Positive

92%

Neutral

5%

Negative

4%

Pros & cons

Highly responsive customer assistance

Intuitive and accessible interface

Frequent technical glitches and delays

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Electrical Contractor / 2026
-   Field Service Management / 2026
-   HVAC / 2026
-   Maintenance Management / 2026
-   Plumbing / 2026
-   Service Dispatch / 2026
-   Work Order / 2026
-   Construction CRM / 2025
-   Construction Scheduling / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## BuildOps alternatives

Highest Rated

[4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (482)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/194155/BuildOps/alternatives/)

## FAQs about BuildOps

Overview

### What problems does BuildOps solve?

BuildOps solves scattered field-service operations by centralizing dispatching, scheduling, quotes, work orders, customer records, invoicing, and payments in one system. It reduces office-field miscommunication, billing delays, paper-based errors, and poor job visibility. Dispatchers, technicians, billing teams, project managers, and service contractors benefit most from the streamlined workflows.

Answer based on 133 reviews

Overview

### Which roles and teams benefit most from BuildOps?

BuildOps is most used by field service operations teams, office administrators, and company leaders in commercial contracting businesses. Project and service managers, dispatchers, and coordinators use it to schedule technicians and track jobs, while owners, presidents, and finance leaders rely on it for operational visibility, billing accuracy, and business performance.

Answer based on 177 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is BuildOps built for?

BuildOps is designed for commercial contractors, with 92% of reviewers from small businesses and 56% from construction. It also serves midsize businesses at 6% and enterprises at 2%, with additional use in mechanical or industrial engineering at 12% and facilities services at 7%.

Answer based on 177 reviews

Features and Usability

### What are the key features of BuildOps?

BuildOps includes core field service tools like dispatch management, job scheduling, work order management, and invoicing, plus a mobile app for technicians with real-time job updates. Differentiating features include customizable forms, reporting, job costing, quotes/estimates, and accounting integration for quote-to-cash and office-field coordination.

Answer based on 88 reviews

Integrations

### Which third-party tools and platforms does BuildOps integrate with?

BuildOps integrates with 10 third-party tools, centered on accounting and payments. Common connections include QuickBooks Online, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online Advanced, Sage Intacct, Viewpoint Spectrum, Viewpoint Vista, and Azuga Fleet. Reviewers also mention Payabli, while catalog listings include NetSuite.

Answer based on 45 reviews

Getting Started and Support

### How easy is it to onboard and train a team on BuildOps?

BuildOps offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say office staff and self-directed users often get comfortable quickly, while admins, new technicians, and teams configuring workflows or accounting links usually need more time and guided onboarding support.

Answer based on 15 reviews

Getting Started and Support

### What customer support options does BuildOps offer, and how do users rate the experience?

BuildOps offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive, hands-on, and helpful during implementation, training, and issue resolution. Some report uneven experiences, including slower follow-up, overloaded representatives, and frustration with certain phone and post-launch support interactions.

Answer based on 88 reviews

Features and Usability

### How customizable are BuildOps forms and templates?

BuildOps offers flexible forms, templates, quotes, invoices, and saved views that fit many field service and construction workflows. Service teams and office staff often like the editing tools and repeatable documents, but some businesses want deeper form logic, better template design control, and more options for niche processes.

Answer based on 38 reviews

Features and Usability

### How well does BuildOps support office workflows?

BuildOps centralizes office workflows by keeping scheduling, invoicing, job status, notes, and documents in one system. Service contractors and growing back-office teams often find it easier to go paperless and track work, though setup can take time and some accounting, project, and purchase order steps feel more cumbersome for smaller companies.

Answer based on 37 reviews

## Who uses BuildOps?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Highly responsive customer assistance

87% positive reviews out of 76

Most reviewers appreciate customer support for quick responses, helpful training, and ongoing problem resolution.

Darrin T.

Operations Manager, 11 - 50 employees.

"I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is an issue that requires a little research, they regularly email me with updates."

Frequent technical glitches and delays

60% negative reviews out of 43

Some reviewers report bugs and issues, including glitches, syncing errors, and slow resolution of technical problems.

Frederick A.

Company Onwner, 11 - 50 employees.

"It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the software's function and work flow is not congruent throughout."

Intuitive and accessible interface

89% positive reviews out of 36

Most reviewers describe ease of use as a highlight, citing intuitive navigation and simple information retrieval.

Brittany B.

Feild Services Manager, 2 - 10 employees.

"Buildops is very functional if used correctly, I really like that I can just type in what I'm searching for and I can find it."

Collaborative and responsive team support

93% positive reviews out of 30

Most reviewers find team collaboration smooth, with responsive support, ongoing improvements, and attentive communication.

Samantha J.

Vice President of Operations, 11 - 50 employees.

"Every member of the BuildOps team was knowledgable about their product and ready and willing to answer any questions and take as many meetings as needed to make sure we were making the right decision and throughout the implementation process."

## Features

AI summary

Based on 901 HVAC reviews

Capterra data shows that buyers of HVAC software rank the following features as their top priorities:

-   **Scheduling** (**66%** of reviewers rated this feature as critical)
-   **Dispatch Management** (**62%**)
-   **Billing & Invoicing** (**65%**)

BuildOps supports all three of the features reviewers value most: **Scheduling**, **Dispatch Management**, and **Billing & Invoicing**. Together, these capabilities help businesses coordinate technician calendars, assign and route jobs more efficiently, and manage customer billing from completed work through payment, allowing teams to keep service operations organized and cash flow moving.

Scheduling

4.5 (121)

76.86% of 121 reviewers that rated this feature as important or highly important

It gives you a clear, flexible way to assign, adjust, and view jobs for your team. Some reviewers find drag-and-drop scheduling, real-time updates, and visibility for all staff valuable, making it easy to plan, reschedule, and keep everyone informed.

Dispatch Management

4.5 (69)

78.26% of 69 reviewers that rated this feature as important or highly important

With this capability, you can visually track techs, manage job statuses, and quickly adjust assignments. Reviewers appreciate the map and calendar views, drag-and-drop scheduling, and easy job management, saying these aspects save time and keep teams organized and informed.

Billing & Invoicing

4.2 (114)

75.44% of 114 reviewers that rated this feature as important or highly important

This aspect streamlines invoice creation, integrates with QuickBooks, and supports various invoice types. Some users say invoicing is fast and user-friendly, with seamless data flow from jobs, though a few mention occasional issues with editing or integration with other accounting software.

Mobile Access

4.3 (129)

84.50% of 129 reviewers that rated this feature as important or highly important

You get real-time job information, time tracking, and communication tools on any device. Reviewers indicate the mobile app is easy for technicians, supports photo uploads, and streamlines field-to-office updates, though some mention admin functions are better on desktop.

Quotes/Estimates

4.4 (47)

63.83% of 47 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Service History

4.5 (74)

74.32% of 74 reviewers that rated this feature as important or highly important

BuildOps offers comprehensive service records, letting you access past work, equipment details, and job notes instantly. Users think this helps identify recurring issues, supports warranty claims, and enables informed decisions by both office staff and field technicians.

BuildOps 61 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: This aspect streamlines invoice creation, integrates with QuickBooks, and supports various invoice types. Some users say invoicing is fast and user-friendly, with seamless data flow from jobs, though a few mention occasional issues with editing or integration with other accounting software.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Tracking: Track all company interactions with current clients
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Dispatch Management: With this capability, you can visually track techs, manage job statuses, and quickly adjust assignments. Reviewers appreciate the map and calendar views, drag-and-drop scheduling, and easy job management, saying these aspects save time and keep teams organized and informed.
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- File Storage: Store and access documents, forms, and photos in one centralized place
- For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals
- For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work
- For HVAC Companies: Software designed specifically for HVAC companies
- For Plumbing Industry: Serving plumbing industry professionals
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: You get real-time job information, time tracking, and communication tools on any device. Reviewers indicate the mobile app is easy for technicians, supports photo uploads, and streamlines field-to-office updates, though some mention admin functions are better on desktop.
- Mobile App: Access the system via a mobile application
- Mobile Signature Capture: Capture signatures via mobile devices
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Project Planning: Organize and schedule projects
- Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Rescheduling: Manage the rescheduling of appointments
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: It gives you a clear, flexible way to assign, adjust, and view jobs for your team. Some reviewers find drag-and-drop scheduling, real-time updates, and visibility for all staff valuable, making it easy to plan, reschedule, and keep everyone informed.
- Service History: BuildOps offers comprehensive service records, letting you access past work, equipment details, and job notes instantly. Users think this helps identify recurring issues, supports warranty claims, and enables informed decisions by both office staff and field technicians.
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Work Order Creation: Create a new work order
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (177)

4.2

Based on 177 reviews

## Pricing

Value for money

4.3 (159)

Value for money

4.3 (159)

4.3

Based on 159 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)[

Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (174)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (174)

4.5

Based on 174 reviews

## User reviews

Overall rating

4.4

Based on 177 reviews

Filter by rating

5(102)

4(60)

3(8)

2(3)

1(4)

Mentioned topic

Sorted by most recent

BK

Ben K.

Service Manager

Facilities Services

### "Review Title "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 27, 2026

The most intuitive software I have used to date. Allows data tracking well beyond what I have used in the past. The dispatch board is very nice and easy to track the jobs/techs.

Pros

Customer Support. I am not perfect and the Buildops crew has been kind and eager to help with every request that I have, often user error and not an issue with buildops.

Cons

Right now the Forms function is buggy and not working for complex forms, I have a case with the engineering department at Bops, now.

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

It was not my decision. I am happy we did.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jeannette H.

Accounting

Construction

### "BuildOps is great for a service"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 27, 2026

I can get online help right away. There are times that BuildOps can be very difficult. Requires lots of training. I don't believe it's user friendly

Pros

BuildOps is very progressive in some fields. You can also have all your company information all in 1 accounting system

Cons

Not being able to delete incorrect info, it has to be archived "in a sense" but that fills BuildOps with too much data

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Scott H.

Director of Operations

Mechanical or Industrial Engineering

### "STAY AWAY...at least until you see significant reviews showing improvement in CX and urgency"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

April 23, 2026

Negative. I would not recommend it to anyone at this time. Until they get their customer experience significantly improved, especially around migration and general support. Currently, they are very impersonal and have no sense of urgency and extremely poor communication when a problem arises.

Pros

The potential of the product. On the face of it, it looks like it could add value and we have been generally happy with the dispatching...the rest is meh

Cons

The lack of support once we went live from the beginning until this current day. They state they have known issues, often with certain platforms, but there is no urgency to resolve it. You have to follow up multiple times to get a response and there is no understanding of urgency or customer experience, especially from the technical team. They seem like all they care about is closing a ticket, even if the closing is this is a known issue and we are looking into it.

Switched from

[Notepad++](https://www.capterra.com/p/185965/Notepad/)

Our product was actually AppWright but not listed in the drop down. More features, functionality and manual processes, or so we thought

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Reasons for choosing BuildOps

price and perceived ability to satisfy are needs just as well. Also, considered customization, which is not as robust as indicated during the sales process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Madison H.

Office Manager

Consumer Services

### "Buildops has been great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

We have had a great experience so far with BuildOps. Our account manager \[sensitive content hidden\] has always been so helpful.

Pros

There is 24/7 help available if needed. I also appreciate being able to ask AI something and get an answer quickly.

Cons

There were some glitches that made the program run slow but other than that, it has been great! We were able to reach out and get help right away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WB

Wade B.

Mechanical Service Technician

Construction

### "Build ops review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 21, 2026

Pros

\-Ease of use for techs in the field -AI recommendation generation -Auto fill assets from data tag pictures

Cons

\-Limitations on mobile app from a management / dispatch standpoint -Inability to separate customer lists by department / location

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bruce M.

HVAC technician

Facilities Services

### "Lots of options, but can be glitchy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

April 20, 2026

It is great for capturing information and presenting a professional front to customers. You can be frustrating at times when not having good connection or the app is locking up. Overall, it is fairly reliable.

Pros

I love having all the history in photos available to go back and look at on each asset. you can look in history and find out what other texts have done at this customer site.

Cons

Having to clear the cash and restart Build Opps when it is getting glitchy or locking up. Many times I have lost information when I had to restart the app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

chelsea B.

accountant

Utilities

### "it is ok at best"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

April 20, 2026

Pros

The Project Management module is not user-friendly. Completing a change order requires too many steps, which discourages us from utilizing this module. While it is cheaper than other operational software, it does offer good value for the money. However, the application of sales tax to invoices is inconsistent. Each month, we have to reconcile to determine which invoices were incorrectly charged sales tax despite being exempt. Additionally, the syncing between our operations and finance software is not consistently reliable. The Purchase Order workflow lacks the necessary automation for manual tasks. We need a bi-directional flow between SAGE and BuildOps. Furthermore, the payment processing system does not allow the business to choose how to handle the absorption of processing fees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Pam M.

Vice President

Construction

### "With some work, you will see the benefits on the other side of implementation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 20, 2026

Implementation is long and hard but once you move through it, you will start to see the benefits. BuildOps is continually improving and does listen to customers in planning for improvements. The software has allowed us to move to a paperless system as well.

Pros

I like how streamlined it is, how easy it is to see job costs and ease of invoicing. It has cut down on our time to invoice greatly. We have also increased our quoted repairs as the quote to job feature is seamless.

Cons

I think the PR area is weaker and I wish the Purchasing module allowed you to pick the payment date or offered better terms.

Switched from

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

They were sunsetting CRE. We decided to move to a system that is more integrated and streamlined.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reasons for choosing BuildOps

Better working flow between modules than sage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mike S.

Service Sales

Construction

### "The good the bad the ugly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 20, 2026

OVerall I would say a vast improvement from what we had. There are alot of improvements that can be made still.

Pros

when inputting data from the web, how quickly it updates across the whole data base and the app. Within seconds

Cons

The onboarding process was very rough. When entering assets from the app, it can take a long time to load. almost not worth doing while onsite for walk throughs. Not being able to quote PM contracts in the software

Switched from

[FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/)

More friendly for the field and office outside of accounting

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Patrick S.

Maintenance Manager

Construction

### "BuildOps Inputter"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 20, 2026

Overall, I have been impressed with the capabilities and tracking of both the technicians work and how easy it is to locate a certain asset.

Pros

It's a great tool to share with prospective customers on how easy it is for the technicians to have information on each of the assets.

Cons

BuildOps, could be a little more user friendly when inputting assets into the program, there is too much going back and forth and nothing that gives you an opportunity to copy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/)

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