# Page 3 | BuildOps Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is BuildOps the right Field Service Management solution for you? Explore 177 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194155/BuildOps/reviews --- BuildOps 4.4 (177) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 3 - Reviews of BuildOps ## Showing most helpful reviews Showing 51-75 of 177 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Aaron M. Project Manager Construction Used the software for: Less than 6 months ### "Project Manager" February 4, 2025 1.0 The software’s capabilities were misrepresented, and the implementation timeline was severely underestimated. The company failed to meet any deadlines, resulting in wasted time and financial loss. Now, they are completely unresponsive. Save yourself the frustration—don’t waste your time or money. Pros Don’t fall for the sales pitch. After we paid, they started telling us that certain features weren’t possible. When we pointed out that these capabilities were promised during the sales presentation, their response was simply, 'I’ve had multiple people say that to me.' Extremely disappointing and misleading. Cons There are no pros. The customer service and technical support are nonexistent. Review Source DC Dallas C. Dispatcher Construction Used the software for: 1-2 years ### "BuildOps Review" October 4, 2024 4.0 has been an asset to our business, helping streamline field service operations and improve overall efficiency. It’s an all-in-one platform that simplifies scheduling, dispatching, project management, and reporting, making our day-to-day operations much smoother. The interface is user-friendly after training, and the support team is responsive and helpful. Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity. Pros All-in-One Solution that combines scheduling, dispatching, job management, and reporting in a single platform. Ability to track jobs in real-time and offers insightful reports that help optimize business decisions. Cons Some aspects of the software could benefit from more customization options. While the platform is intuitive, there can be a slight learning curve for those not familiar with the system. Review Source CH Curtis H. Owner Construction Used the software for: 6-12 months ### "Buildops Thumbs Up!" September 19, 2024 5.0 Overall experience has been good and the software has defiantly helped our business be more proficient. Pros I like how robust the software is and how customizable it is to fit your needs. It has really helped us stay on top of things and not let things slip through the cracks. Cons There is some bugs from time to time and sometimes support is a little slow to solve the problem. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing BuildOps seemed to be more geared toward commerical contractors than the others. Switched from [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/) Service box was not nearly as robust but it was also 1/10th the cost. We were looking for a more robust software we could grow with. Review Source MM Marci M. General Manager Construction Used the software for: Less than 6 months ### "Rock Solid Commercial HVAC Software" August 30, 2024 5.0 Our implementation went smoothly. We had some hiccups getting information out of our previous software, but we were able to transfer the information in sections, which was helpful. Technical support has been great so far and our customer representative is fantastic. Pros Simple navigation and user friendly interface. Clean, well organized pages with easy to see information. This program easily handles our larger client asset lists and service agreements. Technician communication with dispatch is easy with job flags and our integration with QBO has been seamless. Cons I would like the ability to send customer statements from . We use an outside accounting firm, so it's not possible for us to pop into Quickbooks to send those out. Alternatives considered [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing BuildOps Service Fusion was too small and Field Edge had some work flow issues. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) ServiceTitan wasn't handling our commercial customers well. Longer projects would get lost off our dispatch board. Locations with large numbers of assets would get bogged down and were difficult to manage. The invoice workflow is best for one day jobs - anything longer would take much more supervision. Review Source DT Darrin T. Operations Manager Facilities Services Used the software for: 6-12 months ### "BuildOps honest review" August 16, 2024 4.0 Overall I am very happy with . It is a very intuitive system to use and just "makes sense". The customer support has been absolutely phenomenal. I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is an issue that requires a little research, they regularly email me with updates. I only have one gripe that has been consistent - there are times during the day, usually in the morning, where it can take several seconds for a page to completely load, sometimes requiring a refresh of the page. It is not a deal breaker, and I am not 100% sure I can pin it on BO and not my ISP, firewall, or other internal issue. It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load. I highly recommend BuildOps to a service/trade company whose business model would benefit from a job tracking program. Pros Easy software to navigate and use efficiently Cons Occasional slow page load times requiring refresh Switched from [Comet Suite](https://www.capterra.com/p/137104/Comet-Suite/) Outdated system that did not meet the needs of our company. Review Source ZB Zachariah B. Data Entry Construction Used the software for: 1-2 years ### "Service 1st Data Entry" September 25, 2024 5.0 Favorable in comparison to the last program used for the company. Everything done is available within Build Ops itself without having to jump in between programs. Pros Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through multiple windows. Cons Just the loading will take longer than expected sometimes. Switched from [Service Management Enterprise](https://www.capterra.com/p/74731/Service-Management-Enterprise/) Build Ops is more efficient for the company to use Review Source AM Aisha M. Operations Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "BDI & BuildOps" September 24, 2024 5.0 Pros The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process. Academy is an amazing ongoing knowledge center and the quick 24/7 customer service is comforting. Cons Bugs and technical issues but this is just life. Alternatives considered [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) Reason for choosing BuildOps was more expensive but better serves our needs Review Source CW Chris W. Director of Operations Construction Used the software for: 6-12 months ### "Satisfied Customer" September 13, 2024 5.0 Overall a very positive experience. It is clear the team at is working hard to improve the product beyond its already impressive capabilities. Pros Ease of use, many options for work flow, excellent onboarding and continued support. Cons The job photo system needs some polish. Lacking the ability to set reminders and queue notifications. Alternatives considered [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing BuildOps Workflow, and various product capabilities better matched our needs. Review Source ZD Zac D. Estimator Construction Used the software for: Less than 6 months ### "Solid System for a New Hire except for the Tutorial AI Narrator" August 19, 2024 4.0 Overall positive - but like any CRM takes some getting used to. As someone new to the construction industry I’d say it’s been a solid system so far. Pros The customer service. I had a question and the response from the representative was honest and personable. The solution was clear, concise, and exactly snag what was needed. Cons The Narrator to tutorials. I would strongly recommend hiring someone from voice123 or voicebunny to do the voice over work. AI can do a lot but it can’t do narration. The tutorial is for new hires one of the 1st and regular voices they hear. It’d be a win/win Review Source GW Grant W. President and CEO Construction Used the software for: 1-2 years ### "BuildOps revolutionized our business" July 8, 2024 5.0 Pros is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal system and workflow both for the organization and each person within the organization. The support from BuildOps to help us set everything up initially and make changes as we need them has been phenomenal. Cons The cost of was significantly higher than our previous field management software provider, and that initially turned us off, but it has turned out to be a terrific investment with an excellent ROI. Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[Service Pro](https://www.capterra.com/p/114456/Service-Pro/) Reason for choosing BuildOps could really handle our expense management for field purchases in a way that none of the other systems we looked at were able to do. And their integrations with Quickbooks and fleet management are rock solid. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Jobber was no longer doing the job for us - we outgrew it. We needed better PO/expense management, reporting and visibility on job and project profitability. gave us the ability to do all of that. Review Source EC Emily C. Operations Manager Construction Used the software for: 1-2 years ### "Best platform support EVER" August 15, 2024 5.0 I love . I could never go back to the pen and paper of doing things. Pros Prompt response and well trained support staff. Cons It seems once I get used to something it changes. Review Source KL Kati L. Construction Admin Construction Used the software for: 6-12 months ### "Happy to be using BuildOpsQ" July 5, 2024 5.0 My overall experience has been positive. They have a dedicated customer service team that offers continuous support and extensive training resources. Pros has simplified our entire workflow. Cons The service agreement function needs improvement. Switched from [Knowify](https://www.capterra.com/p/135791/Knowify/)[Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) We needed better software that allowed us to manage several branches and intergrated with QuickBooks. Review Source TM Toby M. President Construction Used the software for: 2+ years ### "Classic Review " July 1, 2024 5.0 Customer Service is the best. A true partner not just a software Pros takes care of 90% of our management needs easy to use, Easy to edit and update Dashboard reporting is best Cons N/A- works perfectly for us and our processes. There are some minor things, but not worth listing because they are probably not issues for others. Reason for choosing BuildOps The build ops Team Review Source FL Frank L. VP of Commercial Service Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great experience from the Beginning" December 1, 2023 5.0 Changing operating systems is never easy. However, when you pick the right partner, even during some implementation struggles, we worked together as a team and had a great experience. Just solid people to wortk with. Pros We were one of the first client to partner with Build Ops. Their employees and support team have become part of our family. We are true partners. Having a very transparent relationship allows us to push each other to become better every day. Cons PMA module at the beginning. However, year 2 they made great progress and continue to improve. Alternatives considered [Davisware](https://www.capterra.com/p/119745/Davisware/)[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Reason for choosing BuildOps Their commitment and our team clicked right from the start. Switched from [Davisware](https://www.capterra.com/p/119745/Davisware/) Our current system did not have a lot of flexibility and we needed more capabilites as we grew to run the business more efficiently. Review Source JS Jackie S. Office Administrator Construction Used the software for: 1-2 years ### "No regrets - Great product " May 18, 2023 5.0 GREAT Implimentaion and learning of new software is always going to be stressful, but in my opionion this experience did not have me overwhelmed, everything was explained, no question was too stupid (and I asked alot of questions), and not affraid to say if they don't know the answer.....but they will find it for you I wouldn't say it was a fun experience, but we had some fun during the process. The team at come with knowledge and great personalities. The follow up and support is great. Pros The intergration between the mobile/technicians and the Office/web has provided us with the ability to monitor job status & invoice in a more timely manner with less time/material errors. Dispatching is easy and is instantanious to the tech. Ability to add job notes and forms, customer notes & property notes is very helpful. Great Customer service - advising of updates, support for issues with timely response, willingness to take customer/user ideas for future enhancements and making continuous improvements to the system.The efficiency of the program (over the last one used) probably save the hiring of a person in the office. Cons Overall theres nothing major on the dislike list, there are a few places that still need tweaking Defaulting tax, vendor section could be better (but is functional), better admin access to certain functions and template designs would be a plus Implimentation had a few problems the biggest one to overcome was we were set to switch just as covid shut down the world, so we went from having on site to remote set up. manged to get it all set up, train the staff via zoom and lots of calls and we were up and running within the timelines provided. We did experience a few issues with the accounting because of the previous software but BuildOps worked with us and found the right people to help with the situation Reason for choosing BuildOps Management reviewed many options, when it was narrowed down to a couple I was included in the final review. integration with mobile, comprehensive dispatch board, customer set up and invoicing sold me. Management and accounting liked the intergration with Quick Books ( used prior to switch to Jonas) Switched from [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) The product we were using was not user friendly, did not have a fully functional mobile aspect (not app based) had many redundacies and limited functionality, constant errors after updates and limited customer service made us start reconsidering ( only a year in) Review Source KH Kevin H. Financial Anlayst Construction Used the software for: Less than 6 months ### "Robust, Customizable, and Great to Work With" September 11, 2023 5.0 allowed and supported us to move from the early 2000s to the current decade. We had a large jump to make - from dirty and data to implementing a new accounting software at the same time - and BuildOps' implementation manager put in long hours to make sure we could hit the ground running at launch. Then, their success manager has continued to make sure we can get up to speed and effectively use the tools BuildOps has to offer, as well as prepare us for new features as they roll out. Pros As a service/construction hybrid company, we need software that is both comprehensive and flexible. allows us to maintain separate records for customers and associated properties/sites, schedule and manage our workforce, and organize our service and construction accounting. BuildOps can build and generate custom documents, including forms, quotes, invoices, service agreements, and purchase orders with intuitive editing tools. The search bar is "smart" and capable of finding almost every piece of information entered in the system, from partial addresses to phrases mentioned in notes. The dispatch board is intuitive, clear, and easy to update.With the large amount of customization available, my favorite feature is BuildOps' ability (on PC) to filter most information and to save them as views for each user's needs. The filters function similar to those in Excel tables, and are able to compound. This allows us to create wide overviews for a whole section of our business or narrow views to manage specific workflows.As I have only used BuildOps for a few months, I feel that I only have more to look forward to as I continue to explore its capabilities. Cons My main gripe with is that it is a young software. Despite the fact that BuildOps has most features we need, there are times where I find features that need to be expanded or streamlined. For example, mobile dispatch can not search for customer or job information, site assets are not bulk import-able, and service agreements take a lot of fine tuning. However, BuildOps is growing and improving all aspects rapidly. Within just a few months, BuildOps has implemented multiple improvements and squashed many bugs we presented. Review Source BD Barbara D. office manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "overall Work tool" November 29, 2023 5.0 Pros In the competitive world of commercial construction, efficiency and organization are not just desired but essential for success. As a project manager in a thriving commercial contracting firm, I've always sought solutions to streamline our field service operations, but finding a tool that met our complex and ever-evolving needs was a challenge. That is, until we discovered . BuildOps has been nothing short of a revelation for our firm, transforming our field service management from a patchwork of disconnected systems to a unified, cloud-based powerhouse. The software's intuitive interface, comprehensive suite of features, and seamless integration with our existing workflows have empowered us to manage our projects, teams, and resources with unparalleled efficiency and effectiveness. One of the most significant benefits of BuildOps is its ability to centralize all project-related information into a single, easily accessible platform. From project bids and contracts to daily logs and change orders, everything is stored in one place, eliminating the need for scattered spreadsheets and endless email chains. This has not only saved us countless hours of searching for documents but has also ensured that everyone on the team is always working from the most up-to-date information. If you're looking for a way to elevate your commercial contracting business to new heights, BuildOps is the solution you've been searching for. Embrace the power of cloud-based technology and experience the transformative impact of BuildOps today! Cons it still have a few glitches. There are somethings we still need to ask. But they are ironing them out Switched from [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) This is more user friendly. Easier in the field Review Source CS Corey S. Member Construction Used the software for: Less than 6 months ### "The most valuable tool" November 28, 2023 5.0 is a great partner. Everyone we've worked with so far has been extremely helpful and knowledgable about the product. We couldn't be more happy with choosing BuildOps. Pros Being that this was our third service software, we wanted to be positive that this was the right fit before signing up. The sales team was very honest from the beginning, which we really appreciated. They took more of a consultant role showing us what features would greatly help us and also explained some of the features that may not work for us. Once we were comfortable moving forward, the implementation team took over, and guided us through setting everything up for success. The implementation process was miles ahead of the other companies we worked with. We got many training sessions, and a dedicated person to manage our implementation of the product. Implementation took a couple months to get everything set up, as well as get us trained since the software has so many features and is extremely customizable, but it was well worth the wait. We have now been live with the software for about 2 months. We have streamlined our operations in nearly every aspect in just a couple months. The amount of time saved from avoiding double entry in Quickbooks online is huge. The software has everything we need (and a lot more), and it just works. It's hard to believe we worked any other way at this point. Cons No real cons so far. There has been a couple minor hiccups since we've started but tech support always responded extremly quick and got the issues resolved. Switched from [Joblogic](https://www.capterra.com/p/134632/JobLogic/)[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) The other companies did not have the right features for us, and some of the features did not work as well as intended. Review Source VR Verified Reviewer Office Manager Facilities Services Used the software for: 1-2 years ### "BuildOps Continues to Impress!" November 28, 2023 4.0 Transitioning to was the best decision for our company. They take the time to get to know their customers. We are paying for a product but it is more than that. They have built relationships with our staff and continue to improve the functionality. Pros Hands down, the support team; from our account manager to the IT support team. They are always quick to respond and we are always made to feel we are the most important person. Our previous software company took days to respond if at all, and when suggestions were made, we were simply told no. BuildOps has listened to us and our wants/needs and we have seen those implemented by them. Cons is more expensive than our previous software by 75% Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Service Fusion wasnt able to meet our needs and had no desire to do so. Review Source KW Ken W. Security Specialist / Project Manager Telecommunications Used the software for: Less than 6 months ### "BuildOps offers great features to help managet Techs and projects" July 17, 2023 5.0 Overall, seems very adaptable to our needs. Tech Support is readily available to assist with issues that mostly turn out to be user error. BuildOps allows us to make suggestions to their Development Team. These suggestions can make what we consider improvements or new features to the system to allow us to operate the software more efficiently. Pros allows us to see the status of the Field Techs live and at a glance. We can better manage our staff as it is not difficult to see total hours worked in a week by individual. Quoting is very customizable and adaptive to our needs. Cons There are some issues that we, as new users of the system, need to work out and those can be challenging. But those issues are more due to our Company's learning curve than a problem with Build Ops Reason for choosing BuildOps Ease of use and ability of customization. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/) We were using multiple systems that would double the data entry necessary to do the job that was not "real-time". We wanted to keep our Techs and Office Staff doing their job, not doubling up on paperwork. Review Source TS Tim S. President Construction Used the software for: 1-2 years ### "BuildOps - Construction minded CRM" July 17, 2023 5.0 has helped us get to the next level of professionalism with our customers. I look forward to growing our business with BuildOps. Pros I like the easy to use scheduling and dispatching feature. This has made us more efficient with our scheduling. To be able to uploaded job specific forms for the techs to use and return is priceless feature for us. Cons The only negative at this time is we can't easily implement our job numbers into . I would love to be able to use a specific job numbering system within BuildOps. Reason for choosing BuildOps is more dialed in for the construction industry. Many of the other systems don't think like we do in the construction world. BuildOps has tons of features that were well implemented with construction in mind. Other systems typically need a third party add on where BuildOps just works right out of the box. Review Source KZ Kaitlin Z. Office Coordinator Business Supplies and Equipment Used the software for: 1-2 years ### "Commercial HVAC Review" July 25, 2023 4.0 Overall a great system that has improved our company's recordkeeping accuracy and helped our business take on additional customers with ease. The issues we have are typically minor and can be worked around or ignored when necessary. The team is always open to suggestions and does work to put them onto future software releases when enough of their customers are interested. BuildOps is the best commercial-focused software on the market. Pros has been great for improving our workflows, recordkeeping, and reporting. Fairly easy for technicians to learn the mobile app and it has greatly improved communication between technicians and the office. It has also reduced our lag time between job completion and customer invoicing. Cons Some areas of functionality where users with full permissions cannot edit basic things can be frustrating. For example, the inability to delete a job that's been created in error and the only option available is to cancel the job and leave it in the system. Same inability to delete a visit, a PO, an invoice, or a quote. Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there being limits on the invoice layout options. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing BuildOps The other options we found were very residential-oriented and did not have the functionality we needed as a commercial-only company. was much better suited to our needs. Review Source Samantha J. Vice President of Operations Construction Used the software for: 6-12 months ### "Great Choice for our Business" March 25, 2024 4.0 Overall, our experience has been positive. There are certainly things we learned along the way that we wish we did differently during implementation but overall we are happy with our purchase and feel we made the right decision for our business moving forward. The customer support team is incredible and very responsive when we have issues or questions. They are constantly making updates and improvements to their product based on the requests of their users which is what you want to see in a software that is the heart of your business. We see as a partnership and are excited for our future with them. Pros We liked that still has a week view on their dispatch board, not just a daily view. This is helpful when projecting out work and building a tech's schedule. The technician's mobile app clearly had a lot of time and research put into it and it shows...it is intuitive to use and clean. The one-click invoicing has been an incredible time saver for the billing team and was an immediate improvement we saw. Overall, we also were drawn to BuildOps' customer focused model and the attitudes of their team members. Every member of the BuildOps team was knowledgable about their product and ready and willing to answer any questions and take as many meetings as needed to make sure we were making the right decision and throughout the implementation process. The built in quoting module has made getting quotes out to customers and tracking outstanding quotes so much simpler. Cons The dispatch board while good still has a bit to go to be great, if you choose to release calls individually there is only one way to do that when there are so many other actions that we are given 2-3 ways to accomplish them. We also wish we could arrange the names on the dispatch board ourselves instead of being locked into alphabetically. Editing an already active service agreement is also kinda clunky and requires some repetitive data entry and could be improved. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing BuildOps was the only product to offer a week-view of the dispatch board and felt like the best fit for our company. Their corporate values closely align with our own and you could tell how much they focus on product support and development. We also chose BuildOps because they prioritize their updates based on user feedback. Switched from [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) We switched from ESC by FieldEdge. ESC is an on-prem software and we were looking to make the switch to something cloud-based. ESC was also no longer receiving any feature enhancements - only bug fixes and security updates. Review Source JB Joshua B. Life Safety Division Manager Construction Used the software for: Less than 6 months ### "BuildOps has delivered" July 26, 2023 4.0 Overall we are pleased with . We have a difficult accounting system and they worked with us to ensure the data transferred as smoothly as possible. We were able to "Go Live" within 60 days and have been in constant contact ever since. I haven't found any bug free software but a company that answers the phone and tries to help is rare and welcome. Pros Overall we are extremally happy with our choice of service and project management software. We are a system integrators that needed both and has filled that need. Just a few of the features we love are the submittal packaging and dashboard in the project management side, the ease of invoicing service jobs, and the customizable data dashboards that can show any about your company from sales, profit, and even invoice turnaround time. Cons While not a complete con, the maintenance agreements seem to be geared towards monthly or quarterly onsite services. We use them for annual inspections and offsite monitoring agreements so they feel a bit cumbersome for our needs. Adding in a module tailored for the life safety industry would be helpful. Alternatives considered [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/) Reason for choosing BuildOps We ultimately chose because of their focus on both service and projects. Most companies focus on one or the other and we exist in both worlds. Their sales team took the time to answer all of my probably annoying but important questions. Review Source DM Dorothy M. CFO Construction Used the software for: 2+ years ### "Chief Financial Officer" November 30, 2023 5.0 I could not be happier with my decision to enter a partnership with . They have exceeded our expectation with streamline design, integration with our previous software and Quickbooks and most of all the customer support is prompt and professional. I highly recommend Buildops because they are consistently innovating with the newest technology. Their Platform has allowed our company to streamline and become more efficient with our processes. They are always open for the client to give suggestions on how to make their product better. Their overall product is top-notch, but more over, they understand and care about their clients needs! Pros User friendly modules, especially the dispatching and the mobile app for Techs. The job/service module is well structured with the ability to have everything at your fingertips without having close out or go into a different module. Cons The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing BuildOps Simpro sales group sold us on a product, but did not deliver Switched from [DoorPack Software](https://www.capterra.com/p/125537/DoorPack-Software/) Old technology, deficient in all aspects of their platform. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.