# AzpiralPRO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AzpiralPRO Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/194160/AzpiralPRO --- # AzpiralPRO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AzpiralPRO ## What is AzpiralPRO? At Azpiral we deliver all aspects of Digital Customer Engagement through our integrated loyalty software, AzpiralPRO. AzpiralPRO is a cloud-based solution that allows our clients to capture and analyse consumer basket data for both in-store and online purchases. AzpiralPRO facilitates the automated delivery of personalised offers and promotions to your customers in real time. We specialise in Forecourt and Convenience, pharmacy, hospitality sector and bespoke B2B loyalty projects. ## What is AzpiralPRO used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AzpiralPRO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.azpiral.com&name=AzpiralPRO) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AzpiralPRO 4.8 (10) VS. [4.9 (3,515)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.9 (3,515) Value For Money 4.5 (10) Value For Money 4.9 (3,151) Customer Service 4.7 (10) Customer Service 4.9 (3,208) ## AzpiralPRO alternatives [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (476)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [View all alternatives](https://www.capterra.com/p/194160/AzpiralPRO/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Surveys Tool to send questionnaires to customers to gauge feedback Gamification Games or game-like elements to track progress and reward accomplishments Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return AzpiralPRO 11 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Tool to send questionnaires to customers to gauge feedback Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Strategize and implement rewards for returning customers, employees and other members Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.5 (10) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (10) 4.5 Based on 10 reviews ## Support, customer service and training options Customer Service 4.7 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (10) 4.7 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 10 reviews Filter by rating 5(8) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GW Gerry W. Retail Marketing Manager Oil & Energy ### "Certas Energy Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 We’ve always found Azpiral to provide great service and support. The platform is great to track all aspects of our loyalty program with easy to use tools allowing us to engage with our customers. Their KPI reporting is handy to see all our key figures at a glance. Pros Great tool for allowing engagement with our customers and driving loyalty within our business. Allows for customer segmentation, customised rewards and offers to the customer, SMS/email marketing campaigns and integration with our website and APP. Cons No issues – found the software easy to manage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kerrie M. Marketing Communications Manager Chemicals ### "Azpiral Pro for Akzonobel Ireland" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2020 The support we have gotten from the total Azpiral team from the initial discussions a few years ago to the present-day is amazing. I highly recommend. Pros The loyalty dashboard is super easy to use, as I am not a data analyst I am a Brand Marketer this helps me big time. Also have had the ability to set up personalised KPI reports that are unique to our needs. Promotions are very easy to set up as well which makes my life easier! Cons Nothing comes to mind! It really is a helpful software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Laura C. Brand Manager Retail ### "Excellent Loyalty Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2020 We have found Azpiral to be progressive introducing new add-on’s to the platform regularly, very responsive and supportive on customer engagement and a delight to work with. Pros Totalhealth Pharmacy Group was looking to introduce a loyalty platform that could be shared across all our member’s independent pharmacies and grow with the business. The pharmacies use a variety of EPOS systems. We launched with Azpiral in 2014 and by now our very successful loyalty platform is operating in over 60 totalhealth pharmacies nationwide with almost 150,000 registered customers. Customers can use their VIP loyalty tag in any participating pharmacy. Cons Nothing much! The admin panel works really well and is easy to use. The challenge is getting the users to make the most of the information they have about their customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Alan W. Director Hospitality ### "Previous User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 29, 2020 Satisfied Pros Accessibility, depth and volume of data. Cons Not applicable, no major dislikes found. Reasons for choosing AzpiralPRO N/A Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DN Darren N. head of henderson technology Information Technology and Services ### " great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 27, 2020 Pros flexibility of system, and team that support it Cons nothing as of yet! cant fault the system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sonya B. Operations Manager Computer & Network Security ### "Great Software Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2020 We've dealt with Azpiral on a number of occasions and always have a good working relationship with them. From ISO work to AzpiralPro, they always provide great support and service. Happy to recommend them. Pros IT makes it easy for our clients to keep track of their sales/loyalty program Cons None, we found the software easy to work with. It integrates well with what we could offer our clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jess K. Marketing Manager Retail ### "Easy to use CRM solution for our loyalty programme!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2020 Lots of really cool features have benefited us i.e. club creation, report dashboards are great for highlighting KPIs at a glance. The support we've gotten from the Azpiral team from initial conversation to implantation and continued support has been second to none. I highly recommend them to any business! Pros The loyalty portal / dashboard is extremely user friendly and easy to use. Also benefit from having the weekly KPI reports sent direct to email. Promotions are very easy to set up with very little help needed by support. When support are needed, they are excellent for responsiveness and clarity in direction. Cons The only thing that I do not like about this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR kevin R. General Manager Retail ### "CH Chemists Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 18, 2020 Excellent tool to offer our clients a extra bonus for shopping on our store Pros promotional offers we can offer our clients Cons I believe reports from Azpiral could be more user friendly Reasons for choosing AzpiralPRO we liked what the product offered our clients - Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Marie G. Operations Manager Retail ### "Loyalty Programme" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 18, 2020 Our overall experience with Azpiral is good, I would say 98% of the people I have dealt with are extremely helpful and willing to spend the time with you to explain and work through any issues. Pros Can be accessed from any pc and can have multiple users Cons Reporting is not very straight forward; - this could simply be because of the naming of the reports but also the way that the reports are set up to run. One example of this would be when running some reports and you have a group of stores you have to run the report for each store individually and this takes up quite a bit of time. Setting up promotions isn't as straight forward as it could be/not as intuitive as it could be, which would make it easier for the end user; instructions online are very long winded. There are probably a lot more types of promotions available to run than we currently use, but as the instructions aren't very clear to the end user it is difficult to decide which ones would work best for your needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Richard P. Loyalty Manager Retail ### "Great Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2020 Pros a fully integrated solution. There is a fantastic ability to see our customer behaviour on a daily basis and to drill down into the data, as well as be proactive in sending comms to our customers to deliver offers and drive loyalty Cons no issues at all, everything runs smoothly! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)