--- title: "MAXvoice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MAXvoice Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more." source_url: "https://www.capterra.com/p/194173/MAXvoice/" page_type: "product" language: "en" --- # MAXvoice Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MAXvoice ## What is MAXvoice? MAXvoice is a hosted phone system that empowers you to communicate more with the parties that drive the success of your business, from anywhere in the world. Turn-up (remote) users and services within hours. Personal and live support guides the efficient use of the MAXcore communications tool set. Vantage is ready to empower you to move forward even in the midst of today's business restrictions. ## What is MAXvoice used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[VoIP](https://www.capterra.com/voip-software/)[Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $7.5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MAXvoice?[Manage this product listing](https://www.g2.com/products/maxvoice/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MAXvoice 4.9 (29) VS. [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price $7.5 Per User, Per Month Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (29) Ease Of Use 4.4 (459) Value For Money 4.8 (26) Value For Money 3.9 (339) Customer Service 5.0 (29) Customer Service 4.1 (362) ## MAXvoice alternatives [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about MAXvoice Overview ### Which roles and teams benefit most from MAXvoice? MAXvoice is most used by business owners, executives, office administrators, and operations teams that need dependable business calling without complex setup. Front-office staff use it to route calls and manage voicemail, while IT and finance roles support deployment, billing oversight, and reliable communications across daily business workflows. Answer based on 29 reviews Overview ### What company size and industries is MAXvoice built for? MAXvoice is built for SMB companies in the USA and Canada, with 93% of reviewers from small businesses and Law Practice the top industry at 14%. It also serves Enterprise users at 7%, plus Computer & Network Security and Real Estate at 7% each, mainly for business phone systems. Answer based on 29 reviews Features and Usability ### What are the key features of MAXvoice? MAXvoice offers PBX, VoIP, and unified communications, plus an automated attendant and IVR for call handling. It also includes call routing, automatic call distribution, call queues, call recording, call monitoring, reporting/analytics, audio/video conferencing, chat/messaging, file sharing, and access controls/permissions. Integrations ### Which third-party tools and platforms does MAXvoice integrate with? MAXvoice integrates with Bria for mobile call reception and connects to Zapier for broader app connectivity. These integrations place MAXvoice within communication and automation workflows, letting it link voice handling with other business tools through a small but practical set of third-party connections. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does MAXvoice offer? MAXvoice provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and review. Answer based on 1 reviews Getting Started and Support ### What customer support options does MAXvoice offer? MAXvoice provides Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. Users describe the support team as responsive, friendly, and quick to resolve issues, with some noting that help is easy to reach and questions are handled efficiently, though one reviewer found the online help feature less intuitive. Answer based on 8 reviews ## Features AI summary Based on 1,873 Business Phone Systems reviews Capterra data shows that buyers of Business Phone Systems rank the following features as their top priorities: - **Call Routing** (**52%** of reviewers rated this feature as critical) - **Mobile Access** (**50%**) - **Voice Mail** (**48%**) MAXvoice supports all three features reviewers consider most important: **Call Routing**, **Mobile Access**, and **Voice Mail**. Together, these capabilities help businesses direct calls to the right people, stay connected from anywhere, and capture important messages, allowing teams to respond faster and manage customer communication more efficiently. Call Routing 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Mobile Access 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Voice Mail 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Alerts/Notifications 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Recording 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Computer Telephony Integration 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Computer-telephony integration is the use of computers to manage telephone calls MAXvoice 42 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audio/Video Conferencing: Audio/Video Conferencing - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Blended Call Center: A call center that both makes and receives calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Manual Dialer: Agents choose who to call and when - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Outbound Call Center: A call center that primarily makes calls, typically sales focused - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.7 (29) 4.7 Based on 29 reviews ## Pricing Value for money 4.8 (26) Free Trial Basic $7.50 Per User,Per Month Value for money 4.8 (26) 4.8 Based on 26 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (29) 5.0 Based on 29 reviews ## User reviews Overall rating 4.9 Based on 29 reviews Filter by rating 5(26) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KJ Kevin J. Admin Non-Profit Organization Management ### "Great Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2024 Pros Basic offering, but that tends to be a good thing. Cons Basic offering, and always want it to be easier and more powerful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LS Lisa S. Controller Automotive ### "Perfect Choice For Our Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2024 Vantage has been a great business partner and no issues with Maxvoice Pros Awesome customer service, easy system to use and very customizable! Cons Nothing. Service has been great throughout. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Marissa R. Operations Coordinator Law Practice ### "MAXvoice Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 23, 2024 Overall it's been a great experience and we will continue using MAXcore for the great service it provides. Pros I like how user friendly MAXvoice is. I think it has great and easy to understand functionality and gives us a lot more flexibility with how we handle our calls. My favorite feature is the mobile calling because we can have office calls forward to our cell phones through the phone application. This helps us avoid any important calls and also allows us to monitor how many calls we get throughout the day. It also helps give us the ability to answer phones from home since we also work from home on occasion. Cons There is nothing I dislike. If I ever had any issues, customer service is always readily available and will resolve the issue quickly and effectively. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DP Dawn P. Sr Benefits Administrator Insurance ### "Very user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2023 Pros I love how the voicemails come into our emails and we can listen on the computer. everything we, as a business was looking for was met with MAXvoice. Cons I dont have any cons with MAXvoice or the phone system Reasons for choosing MAXvoice It gave use everything we needed to be able to work in the office and remotely. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rosemarie M. Executive Administrator Law Practice ### "Customer Service is Prompt At Responses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 23, 2023 Overall it is good. Pros Customer service team is prompt at responding. We can get office extension calls on the cell app. Cons We can't set up times and dates for a hunt group to automatically change it's extensions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Mary C. Office Manager Accounting ### "Office manager perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2023 I have enjoyed the whole process of obtaining, implementing and call center interactions. Pros The ease of transition from our land line system as well as ease of use for training staff. Cons WHen the internet goes down, so does your phone. Reasons for choosing MAXvoice Customer service during the review process and cost Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PH Patricia H. VP Administration Telecommunications ### "Outstanding Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2023 We use it in our business, and recommend it to our clients. We feel that the service is extremely stable and most importantly, the level of customer service is outstanding. Pros The ease of set-up combined with their excellent deployment staff makes this an excellent choice. The ability to access live customer support by dialing 611 from any phone Cons It would be great to have Call Pick-Up available....but overall the system is feature rich. Reasons for choosing MAXvoice Combination of cost and confidence in the level of support and attention we would receive through the migration process and beyond. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BL Brenton L. IT Support Analyst Mental Health Care ### "Amazing customer service from \[sensitive content hidden\] " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2023 Fantastic Pros Easy to use but if there's something I can't figure out \[sensitive content hidden\] is there to help. Cons So far nothing yet, I like the software and ease of use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LM Lizette M. Office Mabager Non-Profit Organization Management ### "Thank you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2022 We have never had a complain from any of our families when calling in. I would like to add the fact that customer service is a plus in this company. I never made a call where I had to wait for customer service. . \[SENSITIVE CONTENT\] always make sure we are taking care off. Overall, They go the extra mile to make sure we are a happy customer. Pros Employees are happy with the software. Phones are simple to use. Cons I don't see anything at this point that needs to be change from this software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Danielle S. Patient Service Rep Hospital & Health Care ### "Always helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2022 Pros Great customer service, always quick to help and fix any issues. Bill is always very nice and helpful! Cons It would be nice to see the times during the day worker join and unjoin the system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/194173/MAXvoice/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.