--- title: "Pool Brain Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pool Brain Software - reviews, pricing plans, popular comparisons to other Pool Service products and more." source_url: "https://www.capterra.com/p/194225/Pool-Brain/" page_type: "product" language: "en" --- # Pool Brain Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pool Brain ## What is Pool Brain? Pool company software built by industry experts to give you more time, more money and less stress. -Custom Alerts -Automatic Billing -Routing Done Right -Jobs & Quotes -Checklists Can't Be Skipped or Cheated -Auto-Calculates Chemical Dosing -Multiple bodies of water -Filter and Salt Cell Cleans -Graphs & Charts -App Doesn't Need Cell Signal -Proof of Service Emails -Customer Portal -Feedback System Built In -Technician Scorecards -Cost Tracking -Equipment Tracking -Technician Pay Tracking ## What is Pool Brain used for? [Pool Service](https://www.capterra.com/pool-service-software/) Overall rating Based on 27 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $10 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Pool Brain Overview Updated August 2026 AI summary Pool Brain is cloud-based pool service software designed for businesses of all sizes, offering tools for job management, work orders, billing, scheduling, and technician oversight. Notable features include image capture, inspection checklists, service history, route optimization, GPS, and a mobile app. Integrations with QuickBooks Online and Paya support accounting and payment workflows, with deployment across web and major device platforms. ## Pool Brain alternatives Highest Rated [4.7 (2,743)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,477)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.6 (492)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/194225/Pool-Brain/alternatives/) ## FAQs about Pool Brain Overview ### Which roles and teams benefit most from Pool Brain? Pool Brain is most used by business owners, executives, and office managers at pool service companies who need visibility into scheduling, billing, and daily operations. Service managers, routing leads, and field teams rely on it to organize maintenance routes, track work orders, manage customer service, and keep technicians aligned. Answer based on 27 reviews Overview ### What company size and industries is Pool Brain built for? Pool Brain is built primarily for small businesses in consumer services, which make up 93% and 37% of reviewers, respectively. It serves swimming pool cleaning, service, and repair companies, with smaller representation from chemicals and construction at 7% each, and is used for pool service by 100% of reviewers. Answer based on 27 reviews Features and Usability ### What are the key features of Pool Brain? Pool Brain offers work order management, job management, dispatch management, and maintenance scheduling for service operations. It also includes customer database tools, billing and invoicing, quotes/estimates, recurring invoices, and online payments, plus reporting/analytics, customizable reports, route optimization, GPS, mobile app access, and inspection checklists. Integrations ### Which third-party tools and platforms does Pool Brain integrate with? Pool Brain integrates with QuickBooks Online for accounting and invoicing, and Paya for recurring payments. QuickBooks Online is the primary named integration in the catalog and user mentions, while Paya appears in reviewer feedback as a payment platform used alongside billing workflows. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Pool Brain offer? Pool Brain provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group presentations, written reference material, and self-paced viewing for teams getting started with the product. Answer based on 1 reviews Getting Started and Support ### What customer support options does Pool Brain offer? Pool Brain provides email/help desk, a FAQ/forum, a knowledge base, phone support, and chat. Users describe the support staff as top notch and helpful, with direct access to knowledgeable pool service people and real answers to questions, including help during migration and owner-related needs. Answer based on 2 reviews ## Features AI summary Based on 259 Pool Service reviews Capterra reviewers point to these as the top features buyers look for in pool service software: - **Service History** (**64%** of reviewers rated this feature as critical) - **Image Capture** (**69%**) - **Inspection Checklists** (**59%**) Pool Brain supports all three of the features reviewers rank highest: **Service History**, **Image Capture**, and **Inspection Checklists**. Together, these capabilities help businesses keep detailed maintenance records, document pool conditions with photos, and complete consistent inspections, allowing teams to improve service accuracy, track recurring issues, and maintain clear records for customers. Service History 4.7 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Image Capture 4.8 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Process images and automatically scan for data Job Management 4.9 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks Inspection Checklists 4.8 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Create checklists and to-do lists that can be marked during inspection Route Optimization 4.7 (20) 100.00% of 20 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Maintenance Scheduling 4.9 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Pool Brain 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Chemical Usage Tracking: Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides - Communications Management: Record and track all relevant internal and external communications - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Image Capture: Process images and automatically scan for data - Inspection Checklists: Create checklists and to-do lists that can be marked during inspection - Job Management: Manage and track all job information and associated tasks - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile App: Access the system via a mobile application - Online Payments: Accept and process online payment transactions - Quotes/Estimates: Generate quotes or estimates for customers - Recurring Invoicing: Generate recurring invoices - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.9 (27) 4.9 Based on 27 reviews ## Pricing Value for money 4.9 (27) Free Trial Basic $10.00 Per User,Per Month Value for money 4.9 (27) 4.9 Based on 27 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (27) 4.9 Based on 27 reviews ## User reviews Overall rating 4.9 Based on 27 reviews Filter by rating 5(26) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent KL Keri L. Office Manager Consumer Services ### "PoolBrain for the WIN" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 I would suggest PoolBrain to anyone who has a pool company, the system is very easy to learn and if you have any issues they are there to help you out in a very timely manner. I would rather work with PoolBrain over Skimmer. Pros The fast and friendly reply to any issues that I have, any time I find something that seems off or that I don't understand I jump into the Help Chat and they are there with a smile (I'm assuming lol) and helpful advice. If they can't fix it they pass it along to those that can. Cons I don't have any that I can think of because any time I have a problem I message the Help Chat and They are ready to help me figure out my issues. Switched from [Skimmer](https://www.capterra.com/p/177014/Skimmer/) Cost was not very cost effective for our sized company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Dennis B. Owner Chemicals ### "Pool brain is awesome " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2025 I love pool brain it helps me stream line my customers and billing . I have put a few other company’s I know in touch and they love it too ! Pros It’s a great app ! It allows my customers to know they have had service and can feel secure all is good Cons It sometimes has a glitch but for the most part it’s been amazing . Great customer service team . They know what they are doing and are very nice people Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mike S. COO Consumer Services ### "Best Pool Maintenance Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2025 Extremely satisfied. I have tried multiple pool maintenance software solutions and Pool Brain is the best. Pros Pool Brain is clearly built by someone who used to operate a pool company. It's easy to use, has robust features, features great route optimization, and provides helpful reports & alerts. I manage multiple companies within the same umbrella company. Customer support is top notch. I have tried multiple pool maintenance software solutions and Pool Brain is the best. Cons Very few cons, it takes time to set it up correctly just like any other software. However, once you set it up, technician and customer onboarding is a breeze. Switched from [Skimmer](https://www.capterra.com/p/177014/Skimmer/) Skimmer did not have the functionality required to support a large organization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bryce S. Owner Retail ### "Amazing for larger businesses " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2025 Great work and makes my business better and more profitable. I have been offered cheaper solutions that check most of the boxes, but the value is simply too great Pros Greatly improves efficiency in catching issues before the customer could notice. Reduces green pools and identifies trouble pools faster Cons More heavy on the tech- I realize it’s necessary for the performance we want as a business but the techs tend to complain for a week or so Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KN Kevin N. Vice President Consumer Services ### "ASP/PB Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2025 Overall we have had an extremely positive experience with Pool Brain and would still recommend it to any pool company looking for a field service platform. Pros The ability for use with both maintenance and service. The support staff has been top notch as well working to help accommodate the needs of our owners. The migration process from our current platform was seamless. Cons Still lacks some items for use for renovations and construction. Currently no docusign ability for contracts. Alternatives considered [Skimmer](https://www.capterra.com/p/177014/Skimmer/) Reasons for choosing Pool Brain Best overall fit for our organization. Others were either overly complicated to use or best for a one-person company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT PATRICK T. Pool Owner Hospitality ### "Nightmare accounting system-BEWARE!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 6, 2024 It is a nightmare on the accounting side. Can only get help through the chat Pros The pictures and chemical readings are nice when it is sent to customer Cons The accounting side is a nightmare, no running totals, you have to apply payments, no way to take a deposit (without going through) 10 steps. Constantly on phone due to customers being sent late notices that have been paid, doesn't sync with accounting side of QBO. Would love to find a decent program that truly understands a pool company. Alternatives considered [Skimmer](https://www.capterra.com/p/177014/Skimmer/) Reasons for choosing Pool Brain better reviews but not true to product, don't function as specified Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 25, 2024 Hi Patrick, sorry to hear you didn't have a good experience and we'd love for you to contact our support team so we can address it. The largest companies in the United States use and love our platform and all of the things you mentioned are possible within the platform so there may be some confusion on this we can clear up. :) BP Burt P. Owner Individual & Family Services ### "Small or large company, this is the right choice for you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2024 Here's the thing, it's not if it fails or freezes, it's when. ALL programs from ALL companies have issues that arise. For me, it' how you handle, resolve, and most importantly proactively correct the issue for all the customers. Pool Brain's support team IS THE BEST! Super fast to respond, they pay attention to detail, they don't ask if you're a little company or big company, they treat you with respect, and fix your concern as fast as they can. Their communication is top notch. Pros This program is super easy to use, and has a professional look that customer appreciate. Love that customers can log in and see their service history on their own as well. Cons Nothing to report here. The Pool Brain team is always upgrading the program with awesome new ideas! The small list of things I didn't like were already fixed in the last couple updates before I even brought them up. These guys take pride in their work, and it shows. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) [Skimmer](https://www.capterra.com/p/177014/Skimmer/) I used Pool Brain before, and the others just didn't work as smoothly for administration, technicians, and customer connection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2024 Thanks Burt! We love our support team and appreciate you mentioning how great they are. Lots more great things coming as always and we appreciate you :) MW Michael W. Owner Wholesale ### "Satisfaction " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2024 very positive and will be an ongoing integration. We will eventually use 100% of the system. Pros It is difficult to get onsite help with any of the software companies. \[sensitive content hidden\] onboarding specialists took time to schedule an onsite visit to our company. Ensuring we were set up correctly, luckily we were on his way to the airport. Cons very detailed which slows the process down but for the information we receive it is acceptable. Switched from [Skimmer](https://www.capterra.com/p/177014/Skimmer/) Because of the back end capabilities of Pool Brain and Extremely professional customer service. Customer service is not a lost trade with this company. Reasons for choosing Pool Brain Customer Service and back end capabilities Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 10, 2024 Thanks for the great review Michael! Happy to help any time. SJ Skyler J. Owner Construction ### "A godsend legit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2023 I switched from another software that was excel based. It "lost" job information regularly and required my company to host a server to make it mobile friendly for my techs. Switching to Pool Brain was the best business decision Ive made to date. Pros Customer Service is first and foremost. The ability to basically manage my company with a mobile device Cons Subscription Based Cost but, with that said it is the best of the subscription based services available and as you scale up cost is predictable Switched from [SPConnect](https://www.capterra.com/p/218615/Connect-Software/) Alternatives considered [Skimmer](https://www.capterra.com/p/177014/Skimmer/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 7, 2023 Thank you Skyler! BN Breana N. Office Manager Consumer Services ### "Bang for your buck" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2023 From the demo to creating pool brain to be what we want it to be for our company the entire process has been seamless. Pros Fine tuning Pool Brain for our company was hands down probably the easiest part; they provide sufficient assistance as well as continued beyond the initial set up. One of our technicians is 66 years old and very timid when it comes to technology, she was able to begin use with very little guidance and use it correctly. The ability to provide each customer with uniform service is very important to us and Pool Brain allows us to use these. Cons Pool Brain does not currently have the ability to send out emails to specific customers and the route optimization isn't always the way I would like it however does do about 95% of the work for me. These are very minor things, and we are definitely overall extremely happy with the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2023 Thank you so much for the amazing review and we're glad you like it! :) [View all Reviews](https://www.capterra.com/p/194225/Pool-Brain/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Skimmer vs Pool Brain](https://www.capterra.com/compare/177014-194225/Skimmer-vs-Pool-Brain)