# Pool Brain Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pool Brain Software - reviews, pricing plans, popular comparisons to other Pool Service products and more.

Source: https://www.capterra.com/p/194225/Pool-Brain

---

# 

 Pool Brain Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pool Brain

## What is Pool Brain?

Pool company software built by industry experts to give you more time, more money and less stress. -Custom Alerts -Automatic Billing -Routing Done Right -Jobs & Quotes -Checklists Can't Be Skipped or Cheated -Auto-Calculates Chemical Dosing -Multiple bodies of water -Filter and Salt Cell Cleans -Graphs & Charts -App Doesn't Need Cell Signal -Proof of Service Emails -Customer Portal -Feedback System Built In -Technician Scorecards -Cost Tracking -Equipment Tracking -Technician Pay Tracking

## What is Pool Brain used for?

[Pool Service](https://www.capterra.com/pool-service-software/)

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

96%

Neutral

0%

Negative

4%

Starting price

$10

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Pool Brain alternatives

Highest Rated

[4.9 (226)](https://www.capterra.com/p/177014/Skimmer/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting price

$948.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

58%

of reviewers

rated it above 4 stars

[4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/194225/Pool-Brain/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Route Optimization

4.7 (20)

100.00% of 20 reviewers that rated this feature as important or highly important

Finding the most optimal routes for drivers based on various factors and constraints

Maintenance Scheduling

4.9 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Service History

4.7 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Technician Management

4.9 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Oversee technicians and track their assigned work orders

Inspection Checklists

4.8 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Create checklists and to-do lists that can be marked during inspection

Job Management

4.9 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

Pool Brain 31 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides

Record and track all relevant internal and external communications

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Accept and process credit/debit card transactions

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Visualize locations on a map

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Process images and automatically scan for data

Create checklists and to-do lists that can be marked during inspection

Manage and track all job information and associated tasks

Schedule predetermined or ad hoc maintenance services and labor requests

Access the system via a mobile application

Accept and process online payment transactions

Generate quotes or estimates for customers

Generate recurring invoices

Managing orders that a customer purchases repeatedly and regularly

View and track pertinent metrics to find patterns and gain insights from data

Finding the most optimal routes for drivers based on various factors and constraints

Track work performed and resources used for past customers, sites, or assets

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.9 (27)

4.9

Based on 27 reviews

## Pricing

Value for money

4.9 (27)

Free Trial

Basic

$10.00

Per User,Per Month

Value for money

4.9 (27)

4.9

Based on 27 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (27)

4.9

Based on 27 reviews

## User reviews

Overall rating

4.9

Based on 27 reviews

Filter by rating

5(26)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

KL

Keri L.

Office Manager

Consumer Services

### "PoolBrain for the WIN"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2025

I would suggest PoolBrain to anyone who has a pool company, the system is very easy to learn and if you have any issues they are there to help you out in a very timely manner. I would rather work with PoolBrain over Skimmer.

Pros

The fast and friendly reply to any issues that I have, any time I find something that seems off or that I don't understand I jump into the Help Chat and they are there with a smile (I'm assuming lol) and helpful advice. If they can't fix it they pass it along to those that can.

Cons

I don't have any that I can think of because any time I have a problem I message the Help Chat and They are ready to help me figure out my issues.

Switched from

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)

Cost was not very cost effective for our sized company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dennis B.

Owner

Chemicals

### "Pool brain is awesome "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2025

I love pool brain it helps me stream line my customers and billing . I have put a few other company’s I know in touch and they love it too !

Pros

It’s a great app ! It allows my customers to know they have had service and can feel secure all is good

Cons

It sometimes has a glitch but for the most part it’s been amazing . Great customer service team . They know what they are doing and are very nice people

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mike S.

COO

Consumer Services

### "Best Pool Maintenance Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2025

Extremely satisfied. I have tried multiple pool maintenance software solutions and Pool Brain is the best.

Pros

Pool Brain is clearly built by someone who used to operate a pool company. It's easy to use, has robust features, features great route optimization, and provides helpful reports & alerts. I manage multiple companies within the same umbrella company. Customer support is top notch. I have tried multiple pool maintenance software solutions and Pool Brain is the best.

Cons

Very few cons, it takes time to set it up correctly just like any other software. However, once you set it up, technician and customer onboarding is a breeze.

Switched from

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)

Skimmer did not have the functionality required to support a large organization

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Bryce S.

Owner

Retail

### "Amazing for larger businesses "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2025

Great work and makes my business better and more profitable. I have been offered cheaper solutions that check most of the boxes, but the value is simply too great

Pros

Greatly improves efficiency in catching issues before the customer could notice. Reduces green pools and identifies trouble pools faster

Cons

More heavy on the tech- I realize it’s necessary for the performance we want as a business but the techs tend to complain for a week or so

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KN

Kevin N.

Vice President

Consumer Services

### "ASP/PB Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2025

Overall we have had an extremely positive experience with Pool Brain and would still recommend it to any pool company looking for a field service platform.

Pros

The ability for use with both maintenance and service. The support staff has been top notch as well working to help accommodate the needs of our owners. The migration process from our current platform was seamless.

Cons

Still lacks some items for use for renovations and construction. Currently no docusign ability for contracts.

Alternatives considered

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)

Reasons for choosing Pool Brain

Best overall fit for our organization. Others were either overly complicated to use or best for a one-person company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PT

PATRICK T.

Pool Owner

Hospitality

### "Nightmare accounting system-BEWARE!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 6, 2024

It is a nightmare on the accounting side. Can only get help through the chat

Pros

The pictures and chemical readings are nice when it is sent to customer

Cons

The accounting side is a nightmare, no running totals, you have to apply payments, no way to take a deposit (without going through) 10 steps. Constantly on phone due to customers being sent late notices that have been paid, doesn't sync with accounting side of QBO. Would love to find a decent program that truly understands a pool company.

Alternatives considered

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)

Reasons for choosing Pool Brain

better reviews but not true to product, don't function as specified

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 25, 2024

Hi Patrick, sorry to hear you didn't have a good experience and we'd love for you to contact our support team so we can address it. The largest companies in the United States use and love our platform and all of the things you mentioned are possible within the platform so there may be some confusion on this we can clear up. :)

BP

Burt P.

Owner

Individual & Family Services

### "Small or large company, this is the right choice for you!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2024

Here's the thing, it's not if it fails or freezes, it's when. ALL programs from ALL companies have issues that arise. For me, it' how you handle, resolve, and most importantly proactively correct the issue for all the customers. Pool Brain's support team IS THE BEST! Super fast to respond, they pay attention to detail, they don't ask if you're a little company or big company, they treat you with respect, and fix your concern as fast as they can. Their communication is top notch.

Pros

This program is super easy to use, and has a professional look that customer appreciate. Love that customers can log in and see their service history on their own as well.

Cons

Nothing to report here. The Pool Brain team is always upgrading the program with awesome new ideas! The small list of things I didn't like were already fixed in the last couple updates before I even brought them up. These guys take pride in their work, and it shows.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)

I used Pool Brain before, and the others just didn't work as smoothly for administration, technicians, and customer connection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2024

Thanks Burt! We love our support team and appreciate you mentioning how great they are. Lots more great things coming as always and we appreciate you :)

MW

Michael W.

Owner

Wholesale

### "Satisfaction "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2024

very positive and will be an ongoing integration. We will eventually use 100% of the system.

Pros

It is difficult to get onsite help with any of the software companies. \[sensitive content hidden\] onboarding specialists took time to schedule an onsite visit to our company. Ensuring we were set up correctly, luckily we were on his way to the airport.

Cons

very detailed which slows the process down but for the information we receive it is acceptable.

Switched from

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)

Because of the back end capabilities of Pool Brain and Extremely professional customer service. Customer service is not a lost trade with this company.

Reasons for choosing Pool Brain

Customer Service and back end capabilities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2024

Thanks for the great review Michael! Happy to help any time.

SJ

Skyler J.

Owner

Construction

### "A godsend legit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2023

I switched from another software that was excel based. It "lost" job information regularly and required my company to host a server to make it mobile friendly for my techs. Switching to Pool Brain was the best business decision Ive made to date.

Pros

Customer Service is first and foremost. The ability to basically manage my company with a mobile device

Cons

Subscription Based Cost but, with that said it is the best of the subscription based services available and as you scale up cost is predictable

Switched from

[SPConnect](https://www.capterra.com/p/218615/Connect-Software/)

Alternatives considered

[Skimmer](https://www.capterra.com/p/177014/Skimmer/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2023

Thank you Skyler!

BN

Breana N.

Office Manager

Consumer Services

### "Bang for your buck"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2023

From the demo to creating pool brain to be what we want it to be for our company the entire process has been seamless.

Pros

Fine tuning Pool Brain for our company was hands down probably the easiest part; they provide sufficient assistance as well as continued beyond the initial set up. One of our technicians is 66 years old and very timid when it comes to technology, she was able to begin use with very little guidance and use it correctly. The ability to provide each customer with uniform service is very important to us and Pool Brain allows us to use these.

Cons

Pool Brain does not currently have the ability to send out emails to specific customers and the route optimization isn't always the way I would like it however does do about 95% of the work for me. These are very minor things, and we are definitely overall extremely happy with the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 23, 2023

Thank you so much for the amazing review and we're glad you like it! :)

[View all Reviews](https://www.capterra.com/p/194225/Pool-Brain/reviews/)

Popular comparisons

[Skimmer vs Pool Brain](https://www.capterra.com/compare/177014-194225/Skimmer-vs-Pool-Brain) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)