# Coosto Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Coosto Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more.

Source: https://www.capterra.com/p/194302/Coosto/alternatives

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# 

 Coosto Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Coosto

## What is Coosto?

Coosto is a leading, data-driven content & social media marketing tool that is designed to help marketers create better performing content. It is the perfect tool for discovering and picking up on trending content, publishing content efficiently to social media channels, engaging with followers and fans, analyzing earned media, reporting on performance and much more. Coosto has everything the modern marketer needs to improve brand awareness, authority, customer loyalty and conversion.

## What is Coosto used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)

Top alternative

Featured

Overall rating

Based on 53 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

2%

Starting price

€250

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Coosto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.coosto.com&name=Coosto)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Coosto

4.2 (53)

VS.

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

€250

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (53)

Ease Of Use

4.7 (87)

Value For Money

4.2 (46)

Value For Money

4.5 (59)

Customer Service

4.5 (46)

Customer Service

4.6 (65)

## Coosto alternatives

[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting price

$199.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Analytics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Content Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Post Scheduling

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Response Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Social Media Integration

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Third-Party Integrations

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Coosto 84 features

An @mention is a way to tag or notify a specific person about a message/post

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Establish rules for automatic propagation of social media posts across one or more channels

Automatically create schedules based on business needs or employee availability and qualifications

Compare key metrics for the business against prominent players in the industry

Monitor social media posts or web that mention a particular brand

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

AI-based platform which conducts a conversation via auditory or textual methods

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Evaluating strengths and weaknesses of companies with the same target audience

The ability to create unique content

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Initiate interactions with customers by proactively starting conversations or providing informational content

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

Tracks metrics that provide insight into how a user interacts with any interface or product

Find & retrieve relevant data or documents

Intended to be used by online stores

Caters to sales teams

Track the usage of certain hashtags

Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.

Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion

Track and monitor a specific set of keywords

Ability to chat online in real time

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Notifications via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and post content across multiple social media accounts and platforms simultaneously

Manage multiple campaigns in one system

Allows for businesses to run a variety of different campaigns across different channels

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Process and analyze human language in text or audio form

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Control and schedule the publication of content across various channels

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Monitor social media sites for specific keywords

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Market event via social media tools

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (53)

4.1

Based on 53 reviews

## Pricing

Value for money

4.2 (46)

Basic

€250.00

Flat Rate,Per Month

Value for money

4.2 (46)

4.2

Based on 46 reviews

## Integrations

[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Insocial](https://www.capterra.com/p/203266/Insocial/)[

Nexis Newsdesk](https://www.capterra.com/p/191607/LexisNexis-Newsdesk/)[

CM.com Communications Platform](https://www.capterra.com/p/196877/CM-com/)[

TalkJS](https://www.capterra.com/p/166730/TalkJS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (46)

4.5

Based on 46 reviews

## User reviews

Overall rating

4.2

Based on 53 reviews

Filter by rating

5(16)

4(33)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

IB

Isabel B.

Directora de Arte

Architecture & Planning

### "Genial para encontrar tendencias"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 27, 2024

Ha sido bueno, son interesantes las herramientas, no he podido aprovechar todo lo que ofrece, pero sí la implementación de IA para generar contenido y el análisis de tendencias.

Pros

La herramienta es útil para encontrar tendencias en el mundo de las noticias, esto es muy interesante para elegir que contenido hacer. He tenido algunos problemas con el servicio técnico y el plan contratado, pero me han atendido personalmente y los hemos solucionado sin problemas.

Cons

Lo que menos me ha gustado es que es obligatorio pagar un año en un único pago, y la clausula de cancelación, hay que avisar no un mes, sino 3 meses antes.

Reasons for choosing Coosto

no tienen IA integrada, y no analizan las noticias del sector. no puedes ver que esta sucediendo fuera de tus redes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jasmijn S.

social media manager

Online Media

### "Prima webcaretool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 10, 2022

Ik vind het een fijne tool. Hij werkt snel en alles spreekt goed voor zich. Het is ook fijn om te zien dat er steeds meer mogelijk is.

Pros

Je kunt veel streams toevoegen en het is fijn dat de tool automatisch labels kan hangen aan berichten. Ook kan hij grote drukte goed aan.

Cons

Je kunt niet alle social media platformen koppelen aan deze tool, wat het soms onhandig maakt. Daarnaast kun je niet terugzien wat je hebt gereageerd op mensen, waardoor je hiervoor bij de voltooide berichtne moet kijken. Als het om duizenden berichten gaat, kan dit echt erg lang duren. Ook is het jammer dat je niet van account kan switchen

Switched from

[Spotler Engage](https://www.capterra.com/p/189060/Spotler-Engage/)

De klant wilde dit zelf, vanwege gebruiksgemak

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Sanne d.

Social media manager

Marketing and Advertising

### "Overzichtelijke social media tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 4, 2022

Pros

Wij gebruiken Coosto alleen voor webcare. Het is een fijne tool om grote hoeveelheden berichten te verwerken: het is compact, overzichtelijk en erg gebruiksvriendelijk. Vooral als je met meerdere agents in het programma werkt.

Cons

Het instellen van de Engage Feeds kan echt stukken makkelijker. Om een juiste zoekopdracht in te stellen en daarvoor feeds aan te maken zijn veel te veel stappen nodig.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kim S.

Stagiaire Eventmanagement

Wholesale

### "Overzichtelijk en fool-proof"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 12, 2022

Coosto gebruik ik om op 1 moment in de week alle posts in te plannen voor de volgende week. Dat werkt snel en je kan het alvast afvinken van je to-do lijst. Als je iets wil wijzigen na het inplannen is dat ook geen probleem. Ik hoop dat er in de toekomst wel wat upgrades gaan komen, zoals het automatisch inplannen van Stories zonder tussenstap. Over het algemeen dik tevreden met het platform.

Pros

Coosto is een platform waar je makkelijk mee kan beginnen. Je hoeft niet technisch ingesteld te zijn om er gebruik van te maken en alles staat overzichtelijk opgesteld. De posts publiceren automatisch en na het inplannen hoef je er niet meer naar om te kijken. Bovendien krijg je makkelijke analyses van je posts en kan je kijken wat beter aanslaat bij je doelgroep.

Cons

Ik zou het makkelijk vinden als Stories direct gepubliceerd kunnen worden zonder de tussenstap. Bovendien is het redelijk aan de prijs, maar het hele bedrijf kan er wel mee werken. Dus dat is ook wel wat waard.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kristel W.

Managing partner

Public Relations and Communications

### "Onmisbare tool voor betekenisvolle en effectieve content!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2022

Bij de start krijg je een fijne training en bij vragen krijg je snel reactie. De tool is continu in ontwikkeling en er komen steeds meer handige features bij. Ik ben groot fan!!

Pros

Het is een totaalpakket! Van luisteren wat jouw doelgroep bezighoudt, inspiratie voor content opdoen én tips hoe je je boodschap het beste brengt, tot data vergaren om je content continu te verbeteren.

Cons

Ik zou er geen kunnen bedenken, eerlijk waar niet!

Switched from

[Spotler Engage](https://www.capterra.com/p/189060/Spotler-Engage/)

Mogelijkheden, gebruiksvriendelijkheid en focus. Bij OBI is dat meer op bots en daar heb ik niet zoveel mee. Bij Coosto is dat meer op content, en daar heb ik alles mee!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Maria W.

Klant & Communicatie

Utilities

### "Optimale samenwerking tussen afdelingen dankzij Coosto"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 7, 2022

Gebruiksvriendelijk, compleet, gemak

Pros

Webcare en social media beheer kunnen eenvoudig via dezelfde tool plaatsvinden. Nieuwe collega's zijn snel ingewerkt. Dit maakt dat wij kortere lijnen ervaren en veel gebruiksgemak. Ook de rapportage functionaliteiten zijn echt een meerwaarde!

Cons

Voor iedere nieuwe gebruiker komt een fee per maand bij.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Laura C.

marketing manager

Hospital & Health Care

### "Social Media opvolging van A tot Z"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 6, 2022

We zijn nog maar net van start gegaan met deze tool en zijn er heel tevreden over. De publish tool gebruiken we al wekelijks om berichten klaar te zetten, de andere tools zijn we nog volop aan het instellen met onze account manager Marloes. Er is zeker voldoende support voorzien en er wordt snel geantwoord op onze vragen.

Pros

Heel gebruiksvriendelijk en je kan hier echt alles opvolgen van al je social media kanalen, wat het enorm overzichtelijk maakt. Daarnaast kan je hier inspelen op trends en de automatische rapportages zijn ook een grote meerwaarde voor ons.

Cons

Om van start te gaan met de listening en report tool heb je echt wel ondersteuning nodig. Er is zoveel mogelijk dat je vooraf heel goed moet afstemmen wat je precies wil weten en hoe je dit kan terugvinden.

Reasons for choosing Coosto

De verhouding prijs - kwaliteit bij Coosto was voor ons het beste. Daarnaast werken we ook samen met een persagentschap die ook met Coosto werken en die zo eenvoudig onze social media mee kunnen opvolgen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Lonneke H.

Content marketeer en social media specialist

Marketing and Advertising

### "Mijn eerste ervaring met Coosto na 2 maand gebruik"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 6, 2022

Fijn samenwerken intern en met klanten. Ik ben niet super enthousiast over alle mogelijkheden, maar heb ook nog geen betere tool gevonden die hier wel aan voldoet.

Pros

\- inplannen - stories inplannen - berichten labelen - inhaakkalender implementatie - pdf export maken

Cons

\- geen social paid gedeelte in Coosto. - dashboard is beperkt; je kunt labels hangen aan berichten maar je kunt ze niet met elkaar vergelijken. - je betaalt (veel) per login, waardoor ik niet tegelijk met mijn collega erin kan werken wanneer we maar 1 login hebben.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CA

Celine a.

Marketeer

Law Enforcement

### "Tevreden"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 6, 2022

Tevreden

Pros

Gebruikersgemak want het is fijn dat je content van te voren kan inplannen en dupliceren voor diverse kanalen

Cons

Er zitten hier en daar wat bugs wat soms erg vervelend kan zijn

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SV

Svenja v.

Social Media Expert

Marketing and Advertising

### "Fijne tool! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 6, 2022

Pros

\- Handig overzicht van toekomstige social media berichten - Mogelijkheid tot het toevoegen van meerdere accounts - Mogelijkheid tot toevoegen van verschillende labels aan berichten - Mogelijkheid tot het maken van rapportages - Inzicht in de markt

Cons

\- Niet alle functies voor het plaatsen van berichten wordt ondersteund, waardoor sommige dingen nog steeds handmatig geplaatst moeten worden

Switched from

[StoryChief](https://www.capterra.com/p/178276/Story-Chief/)

Storychief was toch niet helemaal het product voor ons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/194302/Coosto/reviews/)

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