# Coosto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Coosto Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/194302/Coosto/alternatives --- # Coosto Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Coosto ## What is Coosto? Coosto is a leading, data-driven content & social media marketing tool that is designed to help marketers create better performing content. It is the perfect tool for discovering and picking up on trending content, publishing content efficiently to social media channels, engaging with followers and fans, analyzing earned media, reporting on performance and much more. Coosto has everything the modern marketer needs to improve brand awareness, authority, customer loyalty and conversion. ## What is Coosto used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/) Top alternative Featured Overall rating Based on 53 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price €250 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Coosto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.coosto.com&name=Coosto) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Coosto 4.2 (53) VS. [4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting Price €250 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (53) Ease Of Use 4.1 (252) Value For Money 4.2 (46) Value For Money 3.8 (187) Customer Service 4.5 (46) Customer Service 4.4 (219) ## Coosto alternatives [4.6 (6,050)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,139)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Coosto Overview ### Which roles and teams benefit most from Coosto? Coosto is most used by marketing, communications, and social media teams that manage content planning, campaign monitoring, and audience engagement across channels. Content specialists and online marketers use it to track performance and optimize messaging, while webcare, customer service, and leadership roles rely on it for brand monitoring, reporting, and insight-driven decisions. Answer based on 53 reviews Overview ### What company size and specific industries is Coosto built for? Coosto is designed for businesses of all sizes, including SMBs, agencies, and enterprises, particularly marketing and communication teams that create and distribute content. It fits organizations that need support for content publishing and audience communication across different company sizes. Features and Usability ### What are the key features of Coosto? Coosto includes core media monitoring and KPI tracking, plus differentiating social media management features reviewers mention most: post scheduling and publishing, message labeling, customer engagement and webcare from a shared inbox, channel overview dashboards, and reporting. It also supports social listening, sentiment analysis, and content calendar planning across multiple accounts. Answer based on 21 reviews Overview ### Is Coosto good for managing multiple social media channels? Coosto brings publishing, monitoring, webcare, and reporting into one place, which helps teams manage multiple social channels efficiently. Marketing teams like the central dashboard and planning tools, but some users run into platform limitations, missing tagging options, account reconnects, and a few features that still require native social apps. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Coosto integrate with? Coosto integrates with 5 third-party platforms, including CM.com Communications Platform, Insocial, Nexis Newsdesk, Salesforce Platform, and TalkJS. These integrations span communications, customer feedback, news monitoring, CRM, and messaging connections. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Coosto offer? Coosto provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, webinars cover product topics for groups, and documentation offers written reference material for self-paced learning. Answer based on 2 reviews Getting Started and Support ### What customer support options does Coosto offer, and how do users rate the experience? Coosto offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, reachable, and helpful during setup and day-to-day questions, with fast fixes for issues. Some mention needing more training at the start, while a few report poor follow-up. Answer based on 10 reviews Features and Usability ### How well does Coosto handle message labeling? Coosto makes message labeling practical for busy social and webcare teams by adding structure to large inboxes. Marketing teams and support agents value the automatic labels, filtering, and overview, but some users want better comparison options, easier message history, and clearer visibility into original source posts. Answer based on 21 reviews Features and Usability ### Is Coosto easy to use? Coosto feels easy to learn for most teams because the interface keeps planning, engagement, and reporting in one place. Marketing and webcare teams often find onboarding quick and daily work clear, though some advanced areas, changing features, bugs, and certain reporting or listening settings can take extra time to understand. Answer based on 18 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Content Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Post Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. Response Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Social Media Integration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Third-Party Integrations 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Coosto 84 features An @mention is a way to tag or notify a specific person about a message/post Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Establish rules for automatic propagation of social media posts across one or more channels Automatically create schedules based on business needs or employee availability and qualifications Compare key metrics for the business against prominent players in the industry Monitor social media posts or web that mention a particular brand Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Evaluating strengths and weaknesses of companies with the same target audience The ability to create unique content Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Initiate interactions with customers by proactively starting conversations or providing informational content Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Tracks metrics that provide insight into how a user interacts with any interface or product Find & retrieve relevant data or documents Intended to be used by online stores Caters to sales teams Track the usage of certain hashtags Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Track and monitor a specific set of keywords Ability to chat online in real time Enable businesses to implement machine learning algorithms on business data such as sales and revenue Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Notifications via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and post content across multiple social media accounts and platforms simultaneously Manage multiple campaigns in one system Allows for businesses to run a variety of different campaigns across different channels Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Schedules specific times for content to appear on social media platforms, blogs, websites etc. Control and schedule the publication of content across various channels Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Monitor social media sites for specific keywords Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track activity on sites such as Facebook, Twitter, Instagram, etc. Market event via social media tools Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data An extended application or connector that enables users to perform additional services with their current set of tools Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (53) 4.1 Based on 53 reviews ## Pricing Value for money 4.2 (46) Basic €250.00 Flat Rate,Per Month Value for money 4.2 (46) 4.2 Based on 46 reviews ## Integrations [ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Insocial](https://www.capterra.com/p/203266/Insocial/)[ Nexis Newsdesk](https://www.capterra.com/p/191607/LexisNexis-Newsdesk/)[ CM.com Communications Platform](https://www.capterra.com/p/196877/CM-com/)[ TalkJS](https://www.capterra.com/p/166730/TalkJS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (46) 4.5 Based on 46 reviews ## User reviews Overall rating 4.2 Based on 53 reviews Filter by rating 5(16) 4(33) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent IB Isabel B. Directora de Arte Architecture & Planning ### "Genial para encontrar tendencias" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 27, 2024 Ha sido bueno, son interesantes las herramientas, no he podido aprovechar todo lo que ofrece, pero sí la implementación de IA para generar contenido y el análisis de tendencias. Pros La herramienta es útil para encontrar tendencias en el mundo de las noticias, esto es muy interesante para elegir que contenido hacer. He tenido algunos problemas con el servicio técnico y el plan contratado, pero me han atendido personalmente y los hemos solucionado sin problemas. Cons Lo que menos me ha gustado es que es obligatorio pagar un año en un único pago, y la clausula de cancelación, hay que avisar no un mes, sino 3 meses antes. Reasons for choosing Coosto no tienen IA integrada, y no analizan las noticias del sector. no puedes ver que esta sucediendo fuera de tus redes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jasmijn S. social media manager Online Media ### "Prima webcaretool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 10, 2022 Ik vind het een fijne tool. Hij werkt snel en alles spreekt goed voor zich. Het is ook fijn om te zien dat er steeds meer mogelijk is. Pros Je kunt veel streams toevoegen en het is fijn dat de tool automatisch labels kan hangen aan berichten. Ook kan hij grote drukte goed aan. Cons Je kunt niet alle social media platformen koppelen aan deze tool, wat het soms onhandig maakt. Daarnaast kun je niet terugzien wat je hebt gereageerd op mensen, waardoor je hiervoor bij de voltooide berichtne moet kijken. Als het om duizenden berichten gaat, kan dit echt erg lang duren. Ook is het jammer dat je niet van account kan switchen Switched from [Spotler Engage](https://www.capterra.com/p/189060/Spotler-Engage/) De klant wilde dit zelf, vanwege gebruiksgemak Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Sanne d. Social media manager Marketing and Advertising ### "Overzichtelijke social media tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 4, 2022 Pros Wij gebruiken Coosto alleen voor webcare. Het is een fijne tool om grote hoeveelheden berichten te verwerken: het is compact, overzichtelijk en erg gebruiksvriendelijk. Vooral als je met meerdere agents in het programma werkt. Cons Het instellen van de Engage Feeds kan echt stukken makkelijker. Om een juiste zoekopdracht in te stellen en daarvoor feeds aan te maken zijn veel te veel stappen nodig. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kim S. Stagiaire Eventmanagement Wholesale ### "Overzichtelijk en fool-proof" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 12, 2022 Coosto gebruik ik om op 1 moment in de week alle posts in te plannen voor de volgende week. Dat werkt snel en je kan het alvast afvinken van je to-do lijst. Als je iets wil wijzigen na het inplannen is dat ook geen probleem. Ik hoop dat er in de toekomst wel wat upgrades gaan komen, zoals het automatisch inplannen van Stories zonder tussenstap. Over het algemeen dik tevreden met het platform. Pros Coosto is een platform waar je makkelijk mee kan beginnen. Je hoeft niet technisch ingesteld te zijn om er gebruik van te maken en alles staat overzichtelijk opgesteld. De posts publiceren automatisch en na het inplannen hoef je er niet meer naar om te kijken. Bovendien krijg je makkelijke analyses van je posts en kan je kijken wat beter aanslaat bij je doelgroep. Cons Ik zou het makkelijk vinden als Stories direct gepubliceerd kunnen worden zonder de tussenstap. Bovendien is het redelijk aan de prijs, maar het hele bedrijf kan er wel mee werken. Dus dat is ook wel wat waard. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kristel W. Managing partner Public Relations and Communications ### "Onmisbare tool voor betekenisvolle en effectieve content!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 Bij de start krijg je een fijne training en bij vragen krijg je snel reactie. De tool is continu in ontwikkeling en er komen steeds meer handige features bij. Ik ben groot fan!! Pros Het is een totaalpakket! Van luisteren wat jouw doelgroep bezighoudt, inspiratie voor content opdoen én tips hoe je je boodschap het beste brengt, tot data vergaren om je content continu te verbeteren. Cons Ik zou er geen kunnen bedenken, eerlijk waar niet! Switched from [Spotler Engage](https://www.capterra.com/p/189060/Spotler-Engage/) Mogelijkheden, gebruiksvriendelijkheid en focus. Bij OBI is dat meer op bots en daar heb ik niet zoveel mee. Bij Coosto is dat meer op content, en daar heb ik alles mee! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Maria W. Klant & Communicatie Utilities ### "Optimale samenwerking tussen afdelingen dankzij Coosto" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2022 Gebruiksvriendelijk, compleet, gemak Pros Webcare en social media beheer kunnen eenvoudig via dezelfde tool plaatsvinden. Nieuwe collega's zijn snel ingewerkt. Dit maakt dat wij kortere lijnen ervaren en veel gebruiksgemak. Ook de rapportage functionaliteiten zijn echt een meerwaarde! Cons Voor iedere nieuwe gebruiker komt een fee per maand bij. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Laura C. marketing manager Hospital & Health Care ### "Social Media opvolging van A tot Z" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 6, 2022 We zijn nog maar net van start gegaan met deze tool en zijn er heel tevreden over. De publish tool gebruiken we al wekelijks om berichten klaar te zetten, de andere tools zijn we nog volop aan het instellen met onze account manager Marloes. Er is zeker voldoende support voorzien en er wordt snel geantwoord op onze vragen. Pros Heel gebruiksvriendelijk en je kan hier echt alles opvolgen van al je social media kanalen, wat het enorm overzichtelijk maakt. Daarnaast kan je hier inspelen op trends en de automatische rapportages zijn ook een grote meerwaarde voor ons. Cons Om van start te gaan met de listening en report tool heb je echt wel ondersteuning nodig. Er is zoveel mogelijk dat je vooraf heel goed moet afstemmen wat je precies wil weten en hoe je dit kan terugvinden. Reasons for choosing Coosto De verhouding prijs - kwaliteit bij Coosto was voor ons het beste. Daarnaast werken we ook samen met een persagentschap die ook met Coosto werken en die zo eenvoudig onze social media mee kunnen opvolgen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lonneke H. Content marketeer en social media specialist Marketing and Advertising ### "Mijn eerste ervaring met Coosto na 2 maand gebruik" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 6, 2022 Fijn samenwerken intern en met klanten. Ik ben niet super enthousiast over alle mogelijkheden, maar heb ook nog geen betere tool gevonden die hier wel aan voldoet. Pros \- inplannen - stories inplannen - berichten labelen - inhaakkalender implementatie - pdf export maken Cons \- geen social paid gedeelte in Coosto. - dashboard is beperkt; je kunt labels hangen aan berichten maar je kunt ze niet met elkaar vergelijken. - je betaalt (veel) per login, waardoor ik niet tegelijk met mijn collega erin kan werken wanneer we maar 1 login hebben. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Celine a. Marketeer Law Enforcement ### "Tevreden" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 6, 2022 Tevreden Pros Gebruikersgemak want het is fijn dat je content van te voren kan inplannen en dupliceren voor diverse kanalen Cons Er zitten hier en daar wat bugs wat soms erg vervelend kan zijn Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Svenja v. Social Media Expert Marketing and Advertising ### "Fijne tool! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 6, 2022 Pros \- Handig overzicht van toekomstige social media berichten - Mogelijkheid tot het toevoegen van meerdere accounts - Mogelijkheid tot toevoegen van verschillende labels aan berichten - Mogelijkheid tot het maken van rapportages - Inzicht in de markt Cons \- Niet alle functies voor het plaatsen van berichten wordt ondersteund, waardoor sommige dingen nog steeds handmatig geplaatst moeten worden Switched from [StoryChief](https://www.capterra.com/p/178276/Story-Chief/) Storychief was toch niet helemaal het product voor ons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/194302/Coosto/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.