--- title: "DirectSuggest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DirectSuggest Software - reviews, pricing plans, popular comparisons to other Idea Management products and more." source_url: "https://www.capterra.com/p/194306/DirectSuggest/" page_type: "product" language: "en" --- # DirectSuggest Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DirectSuggest ## What is DirectSuggest? DirectSuggest streamlines the employee feedback process so employees can easily be heard and their company can effectively leverage their collective knowledge. We make it simple for employees to make suggestions on any device surrounding company created categories with the assurance they automatically arrive to the proper decision-maker. Every employee can also collaborate on suggestions via voting and commenting to enhance the quality of ideas. We only cost $0.50 per employee per month. ## What is DirectSuggest used for? [Idea Management](https://www.capterra.com/idea-management-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DirectSuggest?[Manage this product listing](https://www.g2.com/products/directsuggest/claim_requests/new?auto=true) ## DirectSuggest Overview Updated September 2026 AI summary DirectSuggest enables organizations of all sizes to collect, manage, and advance employee ideas through tools for brainstorming, collaboration, and feedback. Covering idea management, employee engagement, and recognition, it features progress tracking, real-time updates, and an activity dashboard. The platform integrates with popular productivity tools and is accessible across web, desktop, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DirectSuggest 5.0 (1) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $0.5 Per User, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (2,902) Value For Money 5.0 (1) Value For Money 4.4 (2,333) Customer Service 0.0 (0) Customer Service 4.3 (2,161) ## DirectSuggest alternatives [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) [Typeform](https://www.capterra.com/p/137289/Typeform/) [4.7 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137289/Typeform/) Highest Rated [Ideally](https://www.capterra.com/p/10015098/Ideally/) [4.9 (31)](https://www.capterra.com/p/10015098/Ideally/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015098/Ideally/) ## FAQs about DirectSuggest Overview ### What company size and specific industries is DirectSuggest built for? DirectSuggest is designed for organizations of all sizes across all industries worldwide. It fits small businesses, mid-market companies, and enterprise teams that need a solution suitable for broad use across different sectors and regions. Features and Usability ### What are the key features of DirectSuggest? DirectSuggest offers feedback management, 360 degree feedback, surveys and polls, and idea collection with idea ranking and prioritization. It also includes performance management, goal setting/tracking, recognition tracking, workflow management, real-time analytics, reporting and statistics, role-based permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does DirectSuggest integrate with? DirectSuggest integrates with 4 third-party tools: Google Docs and Microsoft Excel for document and spreadsheet workflows, plus Slack and Zoom Workplace for team communication and meetings. These catalog integrations cover common collaboration and productivity needs across content creation, data handling, messaging, and video conferencing. Getting Started and Support ### What training and onboarding options does DirectSuggest offer? DirectSuggest provides live online training, documentation, and videos for teams getting started. Live online sessions support guided setup, documentation offers written reference material, and videos give on-demand walkthroughs for learning features and checking steps as needed. Getting Started and Support ### What customer support options does DirectSuggest offer? DirectSuggest provides Email/Help Desk, a Knowledge Base, and Chat for customer support. No reviewer feedback on support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels define the support experience. ## Features AI summary Based on 3,180 Idea Management reviews Capterra data shows that buyers of idea management software rank the following features as their top priorities: - **Progress Tracking** (**62%** of reviewers rated this feature as critical) - **Real-Time Updates** (**54%**) - **Activity Dashboard** (**56%**) DirectSuggest supports all three features that reviewers value most: **Progress Tracking**, **Real-Time Updates**, and **Activity Dashboard**. Together, these capabilities give teams clear visibility into idea status, keep stakeholders informed as changes happen, and present key activity in one place, helping businesses manage innovation more effectively and move ideas forward with better coordination. Action Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Collaboration Tools 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Commenting/Notes 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Employee Recognition 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Feedback Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Gamification 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Games or game-like elements to track progress and reward accomplishments DirectSuggest 71 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting: Allows users to comment on data sets to help future users better interact and interpret the data - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Crowdsourcing: Collects information, opinions, or ideas from a group of people - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Evaluation Management: Create, share, and manage the distribution of job descriptions/duties - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - Idea Collection: Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels - Idea Ranking: Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued - Ideation: The creation, development, and sharing of potentially innovative new ideas - Innovation Management: Process of developing, planning, managing, and executing new ideas or innovations - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Mind Maps: Diagram used to organize information in a hierarchical way to show relationships - Mobile Access: Access software remotely via mobile devices - Negative Feedback Management: Identify, track, and respond to negative feedback - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Planning: Organize and schedule projects - Project Tracking: Monitor the progress of projects from start to finish - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Suggestion Box: Provides a generalized space for nonspecific ideas. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial DirectSuggest Pricing $0.50 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TB Tom B. HR Director Information Technology and Services ### "DirectSuggest Empowers Our Employees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 25, 2021 Pros \- I like that it automatically organizes suggestions and directs them the the necessary decision maker. - I like the anonymity features - I like the voting and commenting collaboration features - I like how they enable you to tailor your own suggestion box - I like how DirectSuggest empowers our employees and clients - I like that are remote employees are able to communicate their ideas as easy as workers in the office - I like that our entire workforce is able to participate in the ideation process Cons \- I wish they had white labeling options where we could have our own logo and color scheme Alternatives considered [TINYpulse](https://www.capterra.com/p/145642/TINYpulse/) [Suggestion Ox](https://www.capterra.com/p/214211/Suggestion-Ox/) [Brightidea](https://www.capterra.com/p/51009/Brightidea/) [Vocoli](https://www.capterra.com/p/135397/Vocoli/) [HYPE Innovation](https://www.capterra.com/p/227003/HYPE-Innovation/) Reasons for choosing DirectSuggest They all lacked certain features DirectSuggest offered and were more expensive. We also appreciated how transparent and customer oriented DirectSuggest was. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.