# CAS Merlin CPQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CAS Merlin CPQ Software - reviews, pricing plans, popular comparisons to other CPQ products and more. Source: https://www.capterra.com/p/194322/CAS-Merlin-CPQ --- # CAS Merlin CPQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CAS Merlin CPQ ## What is CAS Merlin CPQ? CAS Merlin CPQ - the most sustainable confiugraiton experience! The powerful CPQ solution Merlin CPQ has been helping companies around the world optimize their sales processes for over 30 years. ## What is CAS Merlin CPQ used for? [Document Generation](https://www.capterra.com/document-generation-software/)[CPQ](https://www.capterra.com/cpq-software/)[Quoting](https://www.capterra.com/quoting-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CAS Merlin CPQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cas.de&name=CAS Merlin CPQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CAS Merlin CPQ 4.0 (3) VS. [4.5 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 4.4 (1,238) Value For Money 4.0 (3) Value For Money 4.3 (967) Customer Service 3.7 (3) Customer Service 4.3 (948) ## CAS Merlin CPQ alternatives [4.4 (299)](https://www.capterra.com/p/133332/Proposify/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (21)](https://www.capterra.com/p/119222/iQuote-Xpress/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Salesforce CPQ & Billing](https://www.capterra.com/p/120111/SteelBrick-CPQ/) [4.0 (11)](https://www.capterra.com/p/120111/SteelBrick-CPQ/#reviews) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120111/SteelBrick-CPQ/) ## FAQs about CAS Merlin CPQ Overview ### What company size and specific industries is CAS Merlin CPQ built for? CAS Merlin CPQ is designed for all company sizes, including SMEs and large companies, across a wide range of industries. It is used in machinery production and in service-based businesses, making it suitable for organizations that need configure, price, and quote support in manufacturing and services. Features and Usability ### What are the key features of CAS Merlin CPQ? CAS Merlin CPQ offers automated quoting, product configurator, rule-based configuration, pricing and cost calculations, and proposal generation. It also includes approval workflow, contract generation, document management, electronic signature, ERP integration, and multi-currency support for sales, quoting, and order management. Integrations ### Which third-party tools and platforms does CAS Merlin CPQ integrate with? CAS Merlin CPQ integrates with CAS genesisWorld for CRM-linked quotation and opportunity management. The catalog data provided here confirms this native connection, and reviewer mentions specifically reference maintaining quotation parameters in CAS genesisWorld for offer management and sales opportunity workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does CAS Merlin CPQ offer? CAS Merlin CPQ provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled topic-based learning, documentation offers written reference material, and videos provide self-paced viewing for product setup and feature review. Getting Started and Support ### What customer support options does CAS Merlin CPQ offer? CAS Merlin CPQ provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be summarized from user sentiment. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Quotes/Estimates 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Approval Workflow 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Route documents and other data through one or more stakeholders for review and approval Catalog Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Collaboration Tools 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Configuration Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify component attributes like servers, hardware, software, and manage relationships across all services Contract/License Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses CAS Merlin CPQ 64 features Drawing and modeling designs within 2D flat dimensions Representation of any object in 3D Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Generate rule-based quotes for clients automatically Material list of manufacturing parts and associated costs Create and manage digital catalog of products/services with their details, specifications, and price Provides a channel for team members to share AI models, media files, communicate, and work together Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Create, edit, and revise contracts/written agreements Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Automated or logic-based workflows that assist in the creation of electronic documents Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Pre-made examples and templates for emails Integrate with existing ERP systems For use by customers Usage of documents or items within a specific organization A process designed for sellers to guide them through the entire selling process Manufacturing execution systems focus on quality control in the production process. Manage and handle various international currencies Manage and support multiple languages Create content in various formats, such as print, PDF, HTML and more An online catalog of inventory that customers can view Calculate rule-based prices for a product/service Track and manage the profit margin between the cost of a product and its selling price. Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Arrange tasks based on the level of priority or urgency Present a catalog of inventory that customers can view Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Create proposals based on costs of labor and materials Generate quotes or estimates for customers Visualize products in real time, as they are configured Manage and track the renewal process for various services, subscriptions, contracts, or licenses Configure products according to pre-defined rules and/or constraints Automate processes to manage leads, contacts, opportunities and sales activities An order generated by a seller to a customer, containing details about products or services Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Edit text as needed Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (3) 4.0 Based on 3 reviews ## Pricing Value for money 4.0 (3) Free Trial Free Version for pricing details, contact us €0.00 Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(1) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CR Christine R. Prokuristin Information Technology and Services ### "Unabdingbarer Konfigurator für unsere Kundengewinnung" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 23, 2024 Eine unverzichtbare Anwendung in unserem Alltag, die individuelle Konfigurationen und Dokumente erstellt und dabei die Basis für eine saubere Informationsübergabe sowohl zu den Kunden als auch intern gewährleistet. Pros Angebote individuell erstellen zu können und dabei nur die relevanten Informationen für den Kunden zusammenzustellen, obwohl es sich um ein komplexes Angebot handelt. Cons Das Backend ist nicht eigenständig updatebar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2024 Dear Christine, Thank you for your valuable feedback and for taking the time to share your experience with our product. We are delighted to hear that you find our configurator indispensable for customer acquisition and that it effectively allows for the creation of tailored offers and the compilation of relevant information. We have noted your comment regarding the backend update process. Our team is continuously working on improving our product, and feedback like yours is crucial in guiding these enhancements. Thank you once again for your insightful comments and for being a valued customer. If you have any further suggestions or need assistance, please do not hesitate to reach out. Best regards, Your CAS Merlin CPQ Team RB Rene B. CRM-ERP-Administrator Mechanical or Industrial Engineering ### "MerlinCPQ\_" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 April 23, 2024 Pros Einfache Abbildung des Produktportfolios. Durchgängiger Prozess von Anfrage bis Angebot. Cons Kundenbetreuung und Verfolgung von Meilensteinen. Verzögerte Auslieferungen von Updates Alternatives considered [Camos CPQ](https://www.capterra.com/p/129741/Configurator/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2024 Dear Rene, Thank you for sharing your detailed feedback with us. Your positive comments are greatly appreciated by our team. We understand the importance of smooth updates and are committed to enhancing this aspect of our service; a member of our team will promptly contact you to address these concerns. If you have any further suggestions or need assistance, please feel free to reach out. We look forward to collaborating on future projects with you! Best Regards, Your CAS Merlin CPQ Team SD Stefan D. Sales Computer Software ### "First choice for error-free offers in very good quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2023 For us, CAS MERLIN is the ideal addition to the creation of professional service offerings, including complex software and support contracts. Pros What I like best is the speed gained when creating complex offers Cons The fact that we only came across this product 2 years ago. For many years we have had to repeatedly check offers for errors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2024 Dear Stefan, Thank you for your wonderful review and for sharing your experience with CAS Merlin CPQ. We are thrilled to be your first choice for creating error-free, high-quality offers. It's fantastic to hear that our product has significantly increased your speed in generating complex offers. Your satisfaction is our top priority, and we are glad to know that CAS Merlin CPQ has become an ideal addition to your professional service offerings, especially for complex software and support contracts. Thank you once again for your kind words and for being a valued customer. If you have any further feedback or need assistance, please feel free to contact us. Best regards, Your CAS Merlin CPQ Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.