# Pawlytics Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Pawlytics Software - reviews, pricing plans, popular comparisons to other Animal Shelter products and more. Source: https://www.capterra.com/p/194354/Pawlytics --- # Pawlytics Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pawlytics ## What is Pawlytics? Pawlytics is an animal rescue and shelter software that provides features to help streamline operations from intake through outcome. The cloud-based platform offers pet and people record management, custom forms and applications, customer support, automation through pet exports and smart applications, data/reporting visualization, payment processing, automatic reminders, e-contracts, and more. Pawlytics aims to reduce busy work for foster-based rescues and small or rural shelters so they can focus on saving animals. Key features include centralized databases, embeddable forms, e-contracts, and pet syncing to websites. The software is designed to maximize efficiency and allow rescues to better manage their data. ## What is Pawlytics used for? [Animal Shelter](https://www.capterra.com/animal-shelter-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price $1 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pawlytics?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://pawlytics.com&name=Pawlytics) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pawlytics 4.6 (44) VS. [5.0 (32)](https://www.capterra.com/p/209132/Buzz-to-the-Rescues/reviews/) Starting Price $1 Usage Based, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (44) Ease Of Use 4.9 (51) Value For Money 4.9 (43) Value For Money 4.9 (42) Customer Service 4.9 (44) Customer Service 4.9 (45) ## Pawlytics alternatives [5.0 (1)](https://www.capterra.com/p/232708/PetPoints/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/) [4.8 (51)](https://www.capterra.com/p/179205/Shelterluv/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179205/Shelterluv/) [Trackabeast](https://www.capterra.com/p/250087/Trackabeast/) [4.9 (27)](https://www.capterra.com/p/250087/Trackabeast/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/250087/Trackabeast/) [FurryHelpDesk](https://www.capterra.com/p/10041849/FurryHelpDesk/) [5.0 (1)](https://www.capterra.com/p/10041849/FurryHelpDesk/#reviews) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10041849/FurryHelpDesk/) [View all alternatives](https://www.capterra.com/p/194354/Pawlytics/alternatives/) ## FAQs about Pawlytics Overview ### Which roles and teams benefit most from Pawlytics? Pawlytics is most used by rescue leaders, board members, and operations staff who need centralized oversight of animal care, adoptions, and organizational activity. Adoption coordinators, foster coordinators, and application processors rely on it to track applicants, placements, and records, while executives use it to monitor workflows, compliance, and reporting. Answer based on 43 reviews Overview ### What company size and industries is Pawlytics built for? Pawlytics serves small businesses in nonprofit animal care, with 100% of reviewers from small businesses and 72% in nonprofit organization management. It also appears in veterinary at 14% and philanthropy at 5%. The platform is built for animal shelters, rescues, and nonprofits helping homeless pets, primarily for animal shelter use. Answer based on 43 reviews Features and Usability ### What are the key features of Pawlytics? Pawlytics offers adoption management, intake management, foster management, an animal database, and medical records. These core features support tracking animals from intake through placement while organizing health information and foster assignments in one system. Getting Started and Support ### What training and onboarding options does Pawlytics offer? Pawlytics provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided setup, while documentation and videos give teams written and visual reference material for self-paced learning and review of product features. Answer based on 2 reviews Getting Started and Support ### What customer support options does Pawlytics offer? Pawlytics provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as helpful and responsive, often praising quick answers and personal assistance, though some mention needing to ask support for certain tasks like reports. Answer based on 6 reviews Ease of use ### Is Pawlytics easy to use for animal rescues? Pawlytics gives animal rescues a user-friendly system that most teams can learn quickly, even with limited tech experience. Volunteer-run nonprofits and small rescue groups value the clear layout, simple setup, and mobile access, though some users mention parts of medical management and newer views can feel less intuitive. Answer based on 11 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Animal Database 4.9 (28) 89.29% of 28 reviewers that rated this feature as important or highly important A repository of information about animals in an organization's care Intake Management 4.7 (25) 88.00% of 25 reviewers that rated this feature as important or highly important Activities related to the initial admission of a charge into the organization's care Foster Management 4.1 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Finding a temporary home for the institution's charge Medical Records 4.3 (24) 83.33% of 24 reviewers that rated this feature as important or highly important Records of patients' medical history Adoption Management 4.7 (23) 86.96% of 23 reviewers that rated this feature as important or highly important Document and administer the process of finding a new home for institution's charge Pawlytics 5 features Document and administer the process of finding a new home for institution's charge A repository of information about animals in an organization's care Finding a temporary home for the institution's charge Activities related to the initial admission of a charge into the organization's care Records of patients' medical history Features 4.1 (44) 4.1 Based on 44 reviews ## Pricing Value for money 4.9 (43) Free Trial [View pricing plan details](https://www.capterra.com/p/194354/Pawlytics/pricing/) Large Tier $1.00 Usage Based,Per Month Medium Tier $49.00 Flat Rate,Per Month Small Tier $29.00 Flat Rate,Per Month Value for money 4.9 (43) 4.9 Based on 43 reviews ## Support, customer service and training options Customer Service 4.9 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (44) 4.9 Based on 44 reviews ## User reviews Overall rating 4.6 Based on 44 reviews Filter by rating 5(32) 4(8) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent CH Clay H. Fund Development Coordinator Fund-Raising ### "Streamlining Rescue Work with Pawlytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2026 My overall experience with Pawlytics has been extremely positive. The more I learn, the more excited I am about the platform. Pros What I like most about Pawlytics is the customer support. \[sensitive content hidden\] has been exceptional—responsive, knowledgeable, and always willing to help. I've asked a lot of questions while learning the platform, and her guidance has been invaluable. Pawlytics also does a great job of centralizing information, reducing reliance on email, spreadsheets and individual records. The platform is user-friendly, customizable and offers ways to streamline workflow, improve communication, and automate routine tasks. As a foster-based rescue, we especially appreciate that it was designed with organizations like ours in mind. Cons What I like least about Pawlytics are the components for cats, birds, reptiles and other animals that aren't applicable to our dog-only foster-based rescue. These options can add some visual clutter and it would be nice to further tailor the experience so that only the features relevant to dog rescues are visible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Heath M. Board Appointed Committee Member Non-Profit Organization Management ### "Best Rescue Platform Out There!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2026 So far customer service has been incredibly fast and efficient. Inputting dogs and people is super easy. We looked at a dozen maybe and tested 6 or so, Pawlytics won hands down and after starting officially we know it was a great decision. Pros Ease of use and cost! Open API was unexpected and awesome for organizations with their own site! Mostly it just felt the most clean and useful of the options we went through. Cons Not much so far... maybe would be nice if had built-in site creation? Though they have site creations services and create iframes for you! Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/) [RescueNet](https://www.capterra.com/p/21650/RescueNet/) [Buzz to the Rescues](https://www.capterra.com/p/209132/Buzz-to-the-Rescues/) Reasons for choosing Pawlytics Besides the pricing being fantastic it just felt like the freshest, nicest, easiest to use, and most forward thinking product by far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Aimee R. Vice president Non-Profit Organization Management ### "SAVeD Rescue Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2025 Great! I can personally text our representative and she answers me quickly. Very knowledgeable and helpful. Pros System is easy to use but most importantly the support staff is AMAZING! Respond very quickly! As a small rescue this is very important to us! Cons Still a new system there a few bugs being worked out but they take our suggestions in and work on them. Alternatives considered [RescueConnection](https://www.capterra.com/p/179176/RescueConnection/) Reasons for choosing Pawlytics Price, customer service, and ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brandy B. Animal Rescue Graphic Design ### "10/10 Recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 We didnt know if it was going to be worth the monthly fee, but given the support we have, its absolutely worth it! Pros The support team is phenomenonal! \[sensitive content hidden\] has always been there to support our small rescue and ensure we never feel alone! Cons Theres a bit of a learning curve, but its easy once learned! Alternatives considered [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/) Reasons for choosing Pawlytics I dont remember but there was a reason :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Emily S. Founder Non-Profit Organization Management ### "Pawlytics is Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 Pawlytics is phenomenal. I am so, so pleased to be one of their customers! Pros Family-run feel, very easy to learn, great way for smaller rescues to keep everything organized. Cons No Felv/Fiv checkboxes. This change would make my review go from 5/5 to 10/5. Alternatives considered [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/) Reasons for choosing Pawlytics Much easier to use, much better price point, and run by wonderful people Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rosie P. Co-treasurer Non-Profit Organization Management ### "Co-Treasurer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 7, 2025 I have worked with different softwares over the last 30 years and have found Pawlytics very easy to learn and use. Pros Pawlytics is easy to learn and very easy to use and I love you can enter information after adoption Cons I wish that Pawlytics had more reporting functions Switched from [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/) Couldn't understand software and no help available Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Alena J. Managing Director Philanthropy ### "Highly Recommend Pawlytics!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2024 Excellent database, service, and function. We were able to go completely paperless with this product, and the ease of managing animal profiles, coordinating adopters, fosters, and volunteers is critical to our rescue's ability to save animals. The Pawlytics team is incredibly responsive and helpful. Pros Pawlytics is a fantastic product, organizing and coordinating rescue animal profiles, medical, adoptions, fosters, and volunteer information with ease and consistency, even with operations in multiple locations. Using it is incredibly user friendly, and the customer support is incredible. We are so impressed by the ease of sending out things like legal contracts, and how simple it is to collect and use information from applications. Lately they've added website functions that completely updated our simple website into something attractive and very accessible. They are very open to feedback and constantly making improvements that make the Pawlytics even more of a backbone for our rescue. It's also mobile friendly, so important on the go. Cons Pawlytics is constantly updating and providing more services, so almost all of our suggestions have already been addressed. I think it can be little slow to upload on our website, as to be expected with large amounts of info in a widget. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Paul M. Executive Director Non-Profit Organization Management ### "Exactly what we were looking for!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2024 We are so thankful to Pawlytics for enabling us to do what we do! Pros The ease of use and intuitive nature of the software. The visual setup is outstanding and welcoming to the eyes. We could not organize ourselves without Pawlytics and offer our valuable life-saving service. THANK YOU PAWLYTICS! Cons We only have "Pawsitive" things to say about Pawlytics! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Elizabeth D. Office Manager Non-Profit Organization Management ### "BAD review of Pawlytics " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2024 Very easy to use. All members can see the information. Very satisfied. Pros The ease of use and can see our intake, adoption information on the home page which makes it easier when filling out grants. Cons They took away a few things but other than that we love it. Switched from [Animal Shelter Manager](https://www.capterra.com/p/179181/Animal-Shelter-Manager/) Cost was a big factor in deciding also the ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Diana B. Foster Coordinator Non-Profit Organization Management ### "Pawlytics: A Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2024 Pawlytics has helped our organization get organized. As a 100% volunteer-run nonprofit, we needed something that was inexpensive without having to sacrifice a user-friendly interface with access to all the tools we needed to be a well-oiled machine. I'm grateful for Pawlytics and highly recommend it. Pros You won't find a more responsive and supportive team of people. Pawlytics makes things like application processing, contract filing, medical management, and so much more that goes into our daily operations easy. Cons I've yet to find anything about Pawlytics that I don't enjoy. Alternatives considered [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/) Reasons for choosing Pawlytics The team gave me a private pitch that showed off the product. I was highly impressed by the product and them as well. They are a smart and innovative crew that started in rescue so they know exactly what is needed. They're also open to hearing what is missing and making things happen. It gets to the core of what's needed as a rescue (vs. a shelter) without having to sift through all the extras that we don't need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/194354/Pawlytics/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Shelterluv vs Pawlytics](https://www.capterra.com/compare/179205-194354/Shelterluv-vs-Pawlytics) [Trackabeast vs Pawlytics](https://www.capterra.com/compare/194354-250087/Pawlytics-vs-Trackabeast)